Ashford University Reviews

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Ashford University
495 Reviews
64%
Recommend This School
68%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 61%
Average reviewer salary: $46,061

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Student Reviews

Great experience but probably not for everyone
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Degree: Communication and Media Studies, Other
Graduation Year: 2014
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I was advised to go back to school by a supervisor who said a bachelor's degree would probably be the only way to advance my career. I checked out a few schools and landed on Ashford at the referral of a coworker. My first impression was from the interactions with an admissions counselor, and that was not pleasant. Felt like I was talking to a sleazy car salesman. I looked up some reviews online and that also worried me, but all the schools I was considering had bad reviews and Ashford did have accreditation and a better schedule than any of the others so I applied. I am glad that I did, the majority of my credits from my previous time in college transferred and my academic adviser gave me the good news that I would earn my bachelor's in just a year and a half because of all my credits. Just like traditional universities the classes are hit or miss. Sometimes you get a good instructor, sometimes you don't. I would say more times than not I had an involved instructor who replied to inquiries and offered great feedback on assignments. I felt like some of the discussion were just busy work while others were quite thought provoking. Most of the papers you write (and you will write a lot) were for the most part helpful in assisting my learning of the material. The academic adviser I was assigned to was wonderful and always returned my emails or calls within 24 hours. He also would check in with me about once a month to make sure I was doing OK. He even got me out of a class from an instructor I wasn't a fan of and enrolled me with a better instructor. I think a lot (not all) of the negative reviews I have seen came from people who attended Ashford prior to the last two years. From what I've seen AShford has improved themselves greatly due to the criticism they've received. I don't think Ashford is for everyone, but is a great place for working or busy adults. I'm very happy I chose Ashford and my degree has already helped me advance in my career. ***I wanted to note that I did not use financial aid in any way. My employer had a tuition reimbursement program so I lucked out. I cannot speak to the financial aid aspect of Ashford University.

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Selena - about 1 month ago

Ashford is an awesome school. I received my bachelors and masters here. I wish they would have a doctorate program!

Ashford University: A Great Online College
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014
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I personally found Ashford University to be a great online school. From the start, they helped me get everything together to enroll (from credits to be transferred to my financial aid). It was hard work. I say this because many people I know thought that just because I wasn't in a traditional setting that it would be easy. I also say this because if you truly want a degree without having to go to the school, you will definitely have to work for it! As I worked through my courses, I felt challenged and engaged with both my work and my virtual classrooms. Even though I do not have a job at this time, I know that one will come my way (I only graduated two months ago). I highly recommend Ashford University! I must also say that I personally worked for my degree in Business, so although I attended Ashford University, I also received my degree from the Forbes School of Business. Thanks to Ashford University's online program, I am sitting here today feeling as if I have accomplished something great in my life! I just received my degree in the mail today and have never been more excited!!

2 Comments
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shay - 26 days ago

You checked no saying that this degree did not help your career, may I ask why?

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Misty Ackerman - 26 days ago

I say no because I have yet to be considered for a job. I have put in over 80 applications over the past 6 months and I still do not have a job. Some of the jobs that I have applied for and was turned down have explained to me that even though I have an education, I do not experience in the field. I am still trying though!!

Not for everyone
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Degree: Psychology, General
Graduation Year: 2018
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Awsome people they don't give you the run around, and are fun to talk to not every college is for everyone.. But I feel like it's a perfect fit for me and I work full time with four kids I wish they did internships but hey that's ok no one is perfect!!

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Ashford and Bridgepoint are thieves
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Degree: Criminal Justice/Law Enforcement Administration
Graduation Year: 2014
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I really believed that I could attend an online school to obtain my bachelor's degree with all the hype my admissions counselor gave me, with call after call; they really wear you down. I agreed even though I thought the cost was too high. Now here I am, 8 days from graduation, and they decide that I have been over-awarded, said they refunded my financial aid back to the service lender (BS), my crossover Pell was a partial, and a part of that was taken away. I call the financial aid department at Ashford and all they tell me is contact your advisor. Trying to get ahold of my advisor is like trying to meet with the Pope! And all the financial information I have received in the past 4 months has been more BS. I have been threatened that if I don't pay what is owed I will be pulled from class, not graduate or allowed my transcripts. I am beyond furious and frustrated with the complete run around. All the information from FAFSA, NSLDCS, Dept. Of Education and my lenders all say different things, as well as the multiple award letters from Ashford; none are on the same page. I am angry and want to know why at this late juncture that now I owe money that I know full well Ashford received and now want more. Disgusted and will NOT recommend this school to anyone. I will be attending a brick and mortar school for my Master's degree.

7 Comments
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Mariyn Mcfalls - 3 months ago

Scary..very scary..as I just have decided to attend this school...maybe I be better check other schools.asap

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Jen - 2 months ago

This is the author of the above review. Here it is Sept 19th, 2014, and I passed my final class with an A. However, after making a formal complaint to Ashford and the DOE, I was forced to sign a confidentiality agreement in order for Ashford university to clear my student account. That was almost 3 weeks ago and they still haven't cleared my account so I can get my worthless diploma as well as my transcripts. Places I have applied for jobs have basically told me that my degree from Ashford university is crap, and that with all the bad press they (AU) and other for-profit schools are not looked upon favorably when employers look at where you have received your degree. I am so disheartened and beyond frustrated am ready to file a lawsuit against Bridgepoint Education for all this anguish and no chance of a career. I worked so hard to earn this degree and now it means nothing. So, after the fact, buyer beware. Go to an accredited not for profit school if you choose online degree programs, or stick to a brick and mortar school. I wish I had.

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Marilyn McFalls - 2 months ago

I have just enrolled with Ashford University. Thus far, I am totally impressed with the curriculum, the staff, the tutorials that are available and the support system I have received as a disabled student with leaning disabilities. I am looking forward to applying myself and successfully completing my degree. It appears to me, that somewhere along the line before completing degree programs that perhaps some of the dis satisfied students should have been asking more questions and substantiating information before things progressed to the end of the line with a rude awaking. I will heed their cautionary comments and make sure that I am indeed headed in the path that I want to go before I get to the end of my journey. I am key person to ask and ask and ask until I receive answers before things get out of hand. Thanks for all comments....taking heed, with caution that Ashford itself also says that we should do, Marilyn

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Samantha - 2 months ago

I am confused about this review and ultimately found the last remark the deciding opinion that this person is disgruntled. This is actually a "brick and morter" school. They have a campus and you can go there instead of doing the online courses.

Additionally, the school is double accredited because the DOE watched them VERY closely after they were bought out by Bridgepoint Education. They passed all observed classes. I attended the online courses during this turn over. The online classes are now harder than they were before and before they were not that easy. It's even more stringent than before. I have about one year left for my BA and I have no worries about whether my degree will be accepted. Remember when dealing with FAFSA, etc. your dealing with the government and we all know how that goes...

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Jen - 2 months ago

Believe it, I am not a disgruntled student or former student by any means. I came on here to give my OPINION and that is exactly what it is. I lived in a rural area that did not have access to a brick and mortar school. And I also stated that it wasn't until near graduation that Ashford screwed me. Plus it was my own stupidity for not inquiring about the school more than I did. And over the summer, since I now live in a city of over 500,000, I have been told by numerous potential employers that Ashford university takes their time with transcripts, verifying that you actually attended and that a for-profit school has only one agenda - take money from people in anyway they can. And they do. The NSLDS & FAFSA are further investigating my issues, and I know full well that I am not the only one. I also attended classes albeit online, while Ashford was jumping through hoops to retain their accreditation. I received many email updates and followed it through other online channels because I was afraid it would not happen and all my hard work was for nothing. Turns out, even with accreditation, they still have a horrible reputation. This forum is for others to come in and make up their own minds about Ashford university, good or bad. So don't assume that I am just another disgruntled student, when that is not the case at all.

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Marilyn McFalls - 2 months ago

I absolutely LOVE Ashford University. Every single question that I have had has been expediously answered,there are so many tutorials,guides,available and on line support sytems in place, I am overjoyed to have the Honor of attending Ashford. I give them a FIVE STAR! YEAAAAAAAAAAAAAAAAAAAAAA

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Peg - about 1 month ago

Agree that it's very expensive and your financial business is NOT well managed. Three months before graduation they told me that they "accidentally" sent me too much money in my stipends for LAST YEAR and that I would not get my degree or transcripts until I paid back $1300. Are you f'n kidding me? I took classes that were 80% the same as other classes but still had to lay out hundreds for the book, took classes that were so lame with a "professor" who barely participated I felt like there was no one teaching anything, my final "Capstone" was NOTHING like a capstone and was a complete waste of time but couldn't complain because it was being taught by the head of the department. I was taking classes for almost 6 months before someone clued me in that I was enrolled in the wrong major so I wasted all of that time and money. I'm glad my time is over here and I probably would not recommend AU to anyone. My experience was not as I had hoped it would be. Very disappointed.

Not what they say they are
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Degree: Education, General
Graduation Year: 2013
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Ashford University is a joke and a half. When I enrolled I told them I wanted to finish my Early Childhood Degree. They assured me that that would be no problem. I started classes and the subjects I was taking, had nothing to do with Early Childhood teaching. When I was about done with my degree I contacted them about my student teaching, and they informed me that the degree I was getting was not an early Childhood Degree. Wasted time and Money stay away from them.

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Ashford University makes your dreams a reality
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Degree: Anthropology
Graduation Year: 2012
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Even though I am a graduate from the online degree program, every advisor I spoke with in the phone genuinely cared about me and my success as an individual. It motivated me to excel and graduate with high honors. Advice I would give to prospecting students would be: if you are thinking about which accredited school to choose, online or on campus, Ashford University is a great choice when it comes to graduation rate and success for those alumni. One thing that really stands out besides the statistics is how the advisors make you feel special and help you make your dreams a reality in the best way possible.

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john doe - 2 months ago

Haha. Compare their graduation rate and tuition with schools near you and you will be shocked. Its as if they looked at how much you can get through first year student loans and made that the tuition. The admission counselors are salesmen not counselors. Believe me I know, I used to be one.

Horrible Experience
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Degree: Human Resources Management and Services, Other
Graduation Year: 2013
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Disliked the school and had problems with Financial Aid. They made an error on my financial aid and then requested the amount due after graduation. No problem except every time I called in they gave me a different reason it was owed. After they sent to collections I disputed the amount and finally got a solid explanation of what happened. Happy to pay what is owed in payments; however, collections wants me to pay 3x what my school loan payment is and they are still going to report it as in collections. Thanks Ashford! A perfect end to an already horrible experience.

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Ashford University Online Student
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Degree: Health and Wellness, General
Graduation Year: 2016
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I have enjoyed my experience at Ashford University. Being an online student with a reputable university allows me the freedom to work around my schedule and to know that my degree backed Forbes School of Business. I have enjoyed my instructors and my advising staff. They are there to work with me when I have questions. The quality of materials is excellent.

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Do not recommend
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015
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Ashford has great student advisors, they're always helpful but I have an issue with the instructors and the degree program. First of all, I was able to CLEP two classes and was told that these classes would go against my degree program, these classes took but my graduation date was pushed back. Then I received an email from my student advisor stating my two classes were not sufficient for my upper division classes and had to two more elective classes. Please note, before I transferred those credits and before I started at Ashford, my electives were already taken care of. So, it just seems really shady and seems as though Ashford is trying to receive more money from me. Not only that, the instructors are really poor, one instructor will accept your homework late as long as you tell them weeks prior and others will still deduct points from you even if it's late. I had an instructor deduct points from me even though I just had major surgery and was bed rest, drugged up on meds. I asked the instructor why and he stated he had to, he also stated I didn't tell him in time. When in all actuality, I told him the day before the class started and told him I was having surgery that Thursday and will be on bed rest for two weeks. I also sent him a doctor's note but apparently, none of those sufficed. I did receive an A in the class so I didn't want to fight with the instructor but this is an example on how Ashford's instructors work. The only part I like about Ashford is the accelerated classes. Other than that, I do not advise prospective students to go to Ashford.

1 Comment
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Marilyn McFalls - 2 months ago

Ashford University has a Health and Wellness arm that handles issues with medical. I have accessed this information and utilized it properly. As a result, when I have medical issues that are ongoing, I am allotted extra time to turn papers in and they also have in place extended leave between courses if necessary with proper physician verification. It is not the instructors job to teach and verify. Accessing proper channels through Ashford is key to success. There is a portal that clearly states Health and wellness...requires a simple click to receive information and forms. I hope this is helpful for future reference.

Ashford Review
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Degree: Liberal Arts and Sciences, General Studies and Humanities, Other
Graduation Year: 2013
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Going to Ashford was very different because I have never finished a degree online before. When I applied I was just finishing my second Associates degree and I was changing from the medical field to the Education field so I decided to go to Ashford because I was looking for something different and I was looking for a complete change in how I got my education. There was so many different things I was looking for in a school to complete my undergrad degree. And now that I have completed my degree I am very happy to share my story with anyone who is willing to listen.

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