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Ashford University Reviews

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Student & Graduate Reviews (574)

2 out of 5
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Degree: Healthcare Administration
Graduation Year: 2013

I had such high hopes for Ashford when I started, the first admissions counselor I had was fabulous and got me excited for my degree program and talked up the wonderful classes. I was IMMENSELY disappointed in this program. While the number of online schools is something to be desired, I wish I had looked at other options as opposed to this one. I have two weeks left in my last class which is an entry level class for writing and is a complete and total waste of my time. The advisors tell you completely different stories from each other and one told me I was able to challenge a course and another told me absolutely not. I feel like I wasted my time in this program and paid a huge amount in required digital materials that I didn't even have access to.

Another area I was disgruntled with was the financial department. I was sent a collection noticed on THANKSGIVING! Yes, that's right a flipping holiday, when my bill was paid in full with additional funding even available in my account. What a frustrating event. To top it off, no one was available to talk with because of the holiday but that didn't stop them from sending crap out. When I did get in touch with someone, I was told that they were looking into it and it was probably a glitch in the system! No apology, nothing!

I have never felt like I wasted my time more in my education aspirations and can only hope that I can deter anyone from attending this university. All they want is your money and it is a complete joke!!!! I am getting ready to start my MBA program at another university and feel like I am going to struggle to keep up because the program at Ashford was so bad./p>

Please look elsewhere!

3 out of 5
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Degree: Law Enforcement
Graduation Year: 2013

Okay so I attend Ashford University and have for two years now. Since my start of the school I have had to repeat my needs and requirements of what i wanted from them as per my scheduling of classes, veteran affairs, and financial aid needs.

For the military I am allotted Tuition Assistance which requires me to be full time to get everything paid for and my Gi bill/kicker. I have explained that to my advisor too many times, and i am pretty sure it happened every few months. Basically i need to have two classes at the same time frame to be full time and collect 100% of my gi bill, which i broke down to the workers in baby terms. Due to their incompetence the first year and almost a half i never got my classes at the same time and added upon that is that they never sent the paperwork to Veteran Affairs to validate i was attending classes. An added bonus is that they would repeatedly schedule me for ONE class without even asking or informing me that I would have to call or email them to be withdrawn. Overall this happened many times and caused many problems with the VA for i started accruing a balance of debt.

As for financial aid it has been a year and a half and i still have not received my stipend, and they seemed to try to hold on to it or use it for other means than to give it to me. So i ended up using some of it towards two classes due to the fact that two classes that go 5 weeks long with a maximum 4,500 TA basically ends with more than half the year left and no classes.

Overall it has cost me alot of time, wasted energy, i have had to repeat myself i swear probably almost a 1,000 times to them, and i have lost a lot of money and almost went into collections due to not knowing I had a balance for VA.

4 out of 5
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Degree: Organizational Leadership
Graduation Year: 2012

I would recommend this University to anyone. You get what you put into it. The teachers are fair and knowledgeable. In all honesty, it may not be the best school, but it met my educational needs at the time.

The school is very technology driven. It utilized i-phone apps and online tools that really assisted me in my studies. I could virtually study, research, and submit all my work electronically and/or online.

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2 out of 5
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Degree: Early Childhood Education

I started at this school in 2010 and graduated In 2013 with a BA in Early Childhood Education I am in the national Golden Key Honor Society and finished with a 3.72 Magna Cum Laude.

I started my Master's this year and three courses in I have a 3.67 during my fourth class my instructor left and a new assistant professor Keith Pressy took over and felt that my work was not corrected and that he was failing me and he was putting me on a probation, really I received no help from my academic advisor and really this was not handled correctly so if you have a problem with a teacher do not look to get help because they will not help you at all.

With that I am back at University of Phoenix which has a better and more detailed course for what I was really look for.

1 out of 5
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Degree: School Counseling
Graduation Year: 2014

First of all the tuition is not almost 11,000, the truth of the matter is it is 18,585 a year for a Bachelor Degree, with there being a 3% increase every year since I have attended(now 4 years). They made over a quarter million in profit last year, and continue to raise the cost of classes and force you to purchase digital materials that can be purchased used at over half the cost that they charge. I have had to go to student mediation twice over charges that were on my account that just appeared, and will have to do it again since they just charged twice for the same three classes. All their mistakes not mine.

I work hard at Ashford, do not mind working for my grades, however I should not have to do the staffs job, including the instructors, because they have a I do not have to answer you for up to 48 policy in place.. If the classes are 5 weeks and at the 2 week Friday you do not understand anything, then you are just out of luck, because when Monday rolls around your instructor will not even respond.

This last award period I was overlooked when it came to my disbursement, and my academic advisor told me I had to wait two weeks after the inital disbursement that was supposed to be disbursed before I could make a formal complaint. I mean come on.. That is utterly ridiculous, not to mention always have to verify my tax year as well as my husband who also attends.

Had I not been so close to graduation then I would have changed a year ago. All I can say is when it is time for my masters degree you can BET ASHFORD will not get one more dime of the money I have to pay back.. They are poor at communication and greedy.

5 out of 5
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Degree: Public Health
Graduation Year: 2015

When I first started going to Ashford, I was a year out of high school and found myself sleeping in the parking lot at my local college instead of going to class, I hated getting up at the butt crack of dawn and having to wait hours between classes. My research into an online school landed me at Ashford.

When I first started everything was great. I never had an issue with financial aid, getting textbooks or anything. However after 9 months, I got lazy and wasn't logging on to do my assignments like I should and I failed my class. THIS WAS MY FAULT, I had to pay back the money for that class. I didn't sign back up right away because I decided to join the military and explore other options.

After BCT and AIT, I got back into the workforce and didn't put a thought into going back. When I found out I was pregnant and had to quit my civilian job because they couldn't allow me to have the breaks I needed because I was high risk, I decided that this was the perfect time to go back to school to keep me busy. When trying to start back up, I had one admissions advisor who kept telling me I NEEDED these certain papers, that I didn't have, so I gave up. About two weeks after that I got a call from another admissions lady, that once I explained she apologized about the previous lady, and was able to get me back into school in two weeks.

Besides filling out about four or five forms and filling out my FAFSA yearly, I don't have to deal with paperwork. You just have to stay diligent when it comes to assignments and attendance. As in READ their policies.

My only complaint about the school, is actually the students. They aren't utilizing the tools they have and don't read assignments properly so it sometimes makes it hard to respond to their discussions or understand what they are trying to say.

If I was able to have a baby and not drop a class or it affecting my grade then there really shouldn't be an excuse for anyone else not being able to attend the classes like they should or not complete assignments. I love this school, especially now that they have an app that I can use from my cell phone to log into school.

4 out of 5
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Degree: Organizational Leadership
Graduation Year: 2013

I have attended a number of schools in my military career. Because of all the moving, I had to continuously transfer from school to school. Once I heard about Ashford and how close the campus was to me, I started attending school. I completed a BA and a MAOM which I received a 3.9 GPA. The reason I chose an online school versus a traditional school (mind you Ashford does have an actual campus) was the fact that balancing work and family was my main priority. The courses are only 5 weeks and YES you can learn something if you actually read!!!! In a traditional school setting, most people would agree that you lose focus about 30 minutes into class, these courses force you to read. Also, I liked the fact that the campus was only 45 minutes away from my house; employers around here knew where I got my education from and how reputable Ashford is.

I have to say, after completing a number of years with this school, I really have not had any issues with the money. I have seen some of the reviews of how people have had issues, but 9 out of 10 times it is because the student did not do something correct on their end. For example, adding classes, dropping classes, not filling out the proper paperwork etc., yes, can slow the process up, but my recommendation is this, once you start don't stop!!! The people who say they had problems are probably the ones who blame all their issues on others and never take responsibility for their own actions…… Remember, this school has been doing this for awhile, they understand the benefits and how to process those benefits, and so you have to use common sense when you read some of these negative posts.

All but one of my academic advisors was very helpful, and for the one, I got rid of her by requesting another. They provided me guidance on what courses of action would work for me and would get back to me within 24 hours of an email or call. Remember people, if you're truly dedicated to your education there are a number of schools to attend. For me, this worked best because they are regionally accredited and are military friendly. By the way, I have a number of job offers that pay over $70,000 a year when I retire from the Army

5 out of 5
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Degree: Early Childhood Education
Graduation Year: 2011

I received my BA in early childhood education in the fall of 2011. The whole process was very easy and convenient for me being that I am a mother of three and have a full time job.

The quality of instruction was great my professors were always available when I had a question or a concern. Financial aid services were not a problem they were very helpful you have to be on top of things and do your part, people can't sit back and expect others to do everything for them. I plan to return for my MA sometime in the near future.

5 out of 5
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Degree: MBA in Organizational Leadership
Graduation Year: 2014

I received a BA degree from here in October 2012. I hear a lot of complaints, but I have had no problems.

You have to stay involved with your school work and financial aide. If you put in the work and you will do great. Online courses isn't for everyone. I had to work hard and I am continually working hard. I would recommend this school.

5 out of 5
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Degree: Healthcare Administration

I completed my BA degree at Ashford University and I'm 3 credits away from obtaining my Master with them as well. I must say I am very pleased. From day one I everyone was very helpful and concerned with me completing my degree.

I did have a few professors along the way that were difficult and caused to resend from that particular course while treading the course of completion.

The University is what you make of it. If you are having a problem with Financial Aide which seems to be the major concern on this site then ask to speak with a supervisor and get the names of everyone you speak with. I had a situation with someone in Financial Aide and when I spoke with the supervisor he resolved it in a timely fashion.

Remeber that as a life lesson everyone has a supervisor. When the employee you are dealing with cannot help you just ask for a supervisor and keep climbing until you get your point across.

Ashford will help with the advancement of my career because I will not stop until it does. I have worked in Health Care for twenty years and because I am determined that where I am is not my end I have no other choice but to SUCCEED! I wish you well as you read this review and press toward the mark of higher learning.

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