Ashford University Reviews
Student & Graduate Reviews (574)
I have read many of the reviews for this university and must say that the majority of complaints have come from individuals that are unhappy with the financial aspect of the college, or were disappointed with the online learning experience as a whole.
This is a wonderful and easily traveled online program that offers excellent quality courses. What potential students, and students alike, must realize is that, "You are expected to be the teacher and the student". While I agree there are instructors to guide the students, they are not the classroom instructors that many students expect.
In the online college experience motivation, responsibility, and self awareness are all key to the success and happiness of your college career and Ashford University, in my mind, is the perfect choice!
I have been enrolled in Ashford University for 10 months now and will not earn my Bachelor's Degree until approximately 2015.
In Nov 2011, I graduated from Ashford with my BA in Psychology. I enrolled in Ashford's Organizational Management program in Dec 2011. My first class began in Jan 2012. I completed BUS610 with an A.
However, mid-course, I determined the program was not for me and began the official withdrawal process. Now two months later, my Ashford experience just keeps getting worse.
One-half of my annual financial aid was issued to Ashford to cover 9 credits/3 courses. Following the directions on my financial aid award paperwork, I had 30 days to cancel all or part of my issued aid package, I requested that 100% of both my subsidized and unsubsidized loans be returned to the lender; or if that wasn't possible then keep enough to cover BUS610 and send the balance remaining back to the lender. Currently my student account has an $8k+ credit balance.
Next, although I was issued my diploma and my BA degree conferred by Ashford on Nov 27, 2011, since my attempts at program withdrawal, Ashford altered my official transcripts by giving me zero credit for a transferred course (which it had previously credited me) and replaced the credits with the (3) BUS610 credits I just completed in the MA program. Looking at my transcripts, I completed a BA at Ashford and was never registered in any Masters program.
I have tried to work with the lender and the Dept. of Education on getting my funds released/returned as well as determining if what Ashford has done with my transcripts is common practice or perhaps unethical creative accounting. Both agencies keep telling me to contact the Ashford financial aid office.
I cannot get ANY person at Ashford to return my calls or emails. Even after reminding them that I am an alumni... still no response nor return of the balance of my funding to me or the lender.
Stay away...FAR FAR away and spend your money at a school that cares about you because this for-profit educator can really disrupt your academic progress by holding your funds as long as it is legally possible WHILE also refusing to communicate with you... 120 days according to my research on the FAFSA site.
May, 2012, will be 120 days. However, the frustration is definitely time consuming.
I had to work closely with my new university to make the final half of my 2012 aid cover 1/2 of the annual tuition at the new university because the national lending site still says that Ashford has consumed 1/2 of my available 2012 financial aid.
In fact, my student account has hosted an $8k+ credit balance since Jan 2012. Guess Ashford is an excellent company to do business with until you want to take your business elsewhere. Then the consumer is set adrift…aid-less…communication-less...and for at least 120 days could be held as a financial aid hostage; something only the student consumer seems to care anything about.
I can't even remember when or how I got hooked by Ashford University, but all I can say for me and my future: it was the best decision I could have made. I was a recently divorced mother of four, only having an AA degree, I decided that I would take the leap of faith and go back to school.
Ashford accepted a large majority of my credits from my previous college and that made my road towards graduation a lot better.
It was not easy and the classes are a challenge, being an online student, a single full time working mother of four was in itself a great challenge but I did it. I finished my last class in Dec 2011 and started my Master's degree in Feb 2012. The doors that have opened up for me since I received my degree is one that I truly appreciate Ashford for. Every college has its positive and negtives but as I always say, "Once you have that paper no one can never ever take it from you".
Thanks to Ashford and its staff for helping move forward and find the real me.
I enrolled then dis-enrolled. This school sounds good as far as academics . My biggest problem was that the FA depatment is horrible. Also the wouldn't tell me in a timely manner how many credits they accept from my associates degree. Anytime you are subjected to taking loans out you should know how much it costs and the proper amount of excess funds left over! Come on, I've been to college before if you enroll on campus you already know what classes they accept, how much tuition is, what you excess funds are if there are any left and when they are distributed, and book purchase policy with loans or FA. To me Ashford is too messy!
Ashford definitely has its pros and cons. The university, I feel, would work wonderfully for a professional person trying to get a leg up or switch careers.
It is not, however, a place for someone looking to do serious research and academic work. I tried out the MA in Education to see if I wanted to in fact continue a traditional path for my higher education and decided four classes in to my Ashford experience that it is not the school for me. I went to a traditional undergraduate institution and will be attending a traditional Master's program in the fall.
As far as instructors go, its an absolute crapshoot as to whether or not they will take the course seriously. Some of my instructors were fantastic-others I think could have done better as a retail sales assistant than being a teacher. The financial side of Ashford seems great at first, but their financial department is absolutely horrible. Upon stopping classes and active membership at Ashford, it took them three months to decide I had a balance on my account, then demanded I pay it that week or they would send me to collections. This was after receiving my first notice that I had a balance, three months after I was no longer a student there.
All in all, Ashford is an affordable school, and you get what you pay for. Do not expect top quality education or work. At best, attitudes of staff and professors pass as professional, at worst amateur and ignorant. Overall, while I did have some acceptable instruction, I would not recommend Ashford to anyone.
Ashford has been a life-saver for me. I do not have the time after working full time to drive somewhere to a brick and mortar campus to attend classes although I did it in the past. Ashford has offered me the opportunity to work hard for the education I am receiving while staying at home in the evenings.
I am very happy that I am graduating soon and will be able to show what I have learned in my own classroom. Online classes are not for everyone. You have to be self-driven to keep up with your work and be responsible for turning things in when due. This is not something for those that think college classes are a walk in the park.
I want to thank Ashford for offering me the opportunity to show myself and others exactly what I can accomplish when put to the test. Forever purple and gold!
It appears as if a vast majority of negative reviews on here are focused on the financial aid complications that arose - as they unfortunately often do. If you think working your financial aid through Ashford is a nightmare, try working with a state university. Think that having your account put on hold because you're overdue on your tuition payments is bad? Try having your tax refund snatched by a state school or have your driver's license suspended because you're late on a payment. Ashford was everything I wanted it to be. I needed a degree. I received a degree. I needed to be given a topic and the time and resources to generate a paper on the topic without interference. I was granted that, always. I had the opportunity to ask questions and receive feedback.
Disclaimer - I paid for my degree. I did not take loans, but have in the past. I spent a great deal of time researching the school before I agreed to attend. I spent a great deal of time researching my instructors before I agreed to sit 'in class' with them. When the inevitable conflicts arose, I dealt with them. I am also relatively familiar with professional writing and have never been put on the side burner because of atrocious grammar or spelling (as it appears some reviewers may have been).
Take control of yourself first, your path to success second, and remember the cliche you get what you put into it. If you're reading these reviews as a prospective student it might be wise to consider that not everyone has the intellectual capacity to succeed - even if that sounds callous. We should all have the opportunity, but it is not the schools failing if the students don't manage their own future. This is not Bush's No Child Left Behind - this is where you approach the world that is (as Hobbe's put it) "solitary, poor, nasty, brutish, and short". High school is over.
Good luck to you - win or lose no one is more responsible for our end than ourselves.
I just recently attended Ashford, I started in Jan of 2012 and I finished in Feburary of 12. Yes one month because To me this school is horrible with teaching the students the materials they want you to learn. It's basically like here is your assignment now go do it.
Me personally I like seminars or at least a teacher that is will to help, with this school I got neither. I will call the teachers during their business hours and they wouldn't answer and I would email them it took three to four to get a reply. I just couldn't work with this. But if you are good with teaching yourself than by all means this is the school for you.
I have been attending Ashford since May 2011. They took some of my old credits and have been very nice about my transtion from one profession to the MBA program. My admissions counselor was awesome and not pushy at all. I recently received a new advisor/financial aid dictator whom I greatly dislike-but I pay for this education and I am going to get what I want and pay for.
The classes are great overall, though a couple of professors need to stop treating the program like it's Harvard. Overall what I have learned has been enough to get me two job offers in my new field of business, which is a testament to the relevance of what is being taught. I find the same issues live here that did at the state college-colleges all have their issues. No one cares more about your education than you-so be proactive, be ready to work hard, and have realistic expectations.
The school is good for someone who is on a short timeline and would like accelerated courses. Each class is 5 weeks long, has a weekly quiz, as well as two weekly discussions. There is also a midterm per class (3-5 pages) and a final (10 pages). I thought it was a great school and often times your books are available online for free which saves you a lot of money!