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Ashford University Reviews

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Student & Graduate Reviews (559)

1 out of 5
Graduation Year: 2015

This is by far the worse school I have ever attended. At first every one was nice and that acted as if they were so concerned with helping me continue my education.

Once I got to my financial aid I started to pay attention to the fine print and when I asked about the remaining balance of my financial aid they stated that they would keep it and send me 2 different disbursement but I told them that I wanted them to send me all of my money and thats when things started to go down hill.

I have been in class for nearly 10 weeks and still have yet to receive a award letter. The communication with the advisors and the financial department is horrible you have to call and call and send about 100 emails then finally you might get a response.

The financial aid department stated that I needed to fill out a withdrawal clearance form because I was still showing that I was enrolled at a previous college which was a lie because I contacted the department of education that showed that I had no pending financial aid that that I was not enrolled in any other college. The w/d form had nothing on there about me being enrolled in another school they wanted to know if all about my financial when i last received it was I over paid how much i received that had nothing to do with me showing that I was enrolled in another school. Then the form was actually called a Financial Aid form. Then I had my previous school fax it to the number that was located on the form and they told me that they could not access that fax machine because they were forbidden to go near it. Now why would you have the fax number on the form if you are unable to check it for the paperwork that they requested.

They have been giving me the run around and I am stressed out behind this school I spend so much time going back and forth and back and forth with them that I am at the point where I just want to say to heck with it. PLEASE SAVE YOURSELF A HEADACHE AND DONT GO TO THIS SCHOOL DO NOT COMMUNICATE WITH THEM THEY ARE ONLY AFTER YOUR MONEY THEY DO NOT CARE ABOUT THEIR STUDENTS!!!!

5 out of 5

Ashford has been amazing so far in helping me obtain a BA. I started off at University of Phoenix, taking online classes, and they were not helpful at all. I have a disability that may, on occasion require me to turn in assigments a day or so late. When I started at UofP, they said that it would be no problem, but when I tried to get in touch with the disability dept, UofP passed me around from voicemail to voicemail when I was trying to explain my disability and what would be required. Finally, looking at other schools online and being frustrated with the lack of structure in the online classes there as well as the student services depts, I came across Ashford.

They helped me out right away with my disability. The instructors were even helpful, and called me on the phone to let me know that they received my accomodations required and had no problem in helping me. On top of that, the classes are tough, what I would want for the money I'm paying. It's not an easy A like some online schools, and the classes are just as strict as many college campuses. The students who think they'll just float through since they are online classes soon realize it's not that easy and you are expected to do something for your degree.

Also, When I went on leave due to becoming pregnant, my advisor continued to email me for the entire 9 months, checking on me and asking if I needed anything and when I thought I would return.

Overall, I think it's a great school, slightly more expensive than other online universities, however, you get what you pay for.

5 out of 5

I graduated with my BA in Health Care Administration in 2011 and I returned back to Ashford and I am currently earning my Master's in Organizational Management and will be graduating in 2012. I think this is a great school. The faculty are always helpful from the advisors to the professors. I have never had a problem with Ashford. I was able to fly down to my graduation in 2010 and it was the greatest experience. For the people who are skeptical, this school is real and it is a great school to attend.

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4 out of 5
Graduation Year: 2012

This school is not easy but you learn a lot when you are doing the online classes. You need to be self directed but it works great for those who cannot go to a campus.

5 out of 5
Graduation Year: 2013

I am working on a second BA degree online with Ashford. When selecting an institution for higher education, one has to ask questions. The responsibility is on the student to do their research and make the selection that is appropriate for their situation.

Ashford does not hide the fact that it is a FOR PROFIT school.

The online courses are some of the toughest that I have ever participated in. The policies and processes are also some of the strictest I have encountered. But they are there for a reason. It is the students responsibility to understand and accept (adhere to) the rules.

Every instructor and TA that I have encountered has been top- notch and knowledgeable in the subject. They communicate effectively, timely and are very helpful. The quality of online instruction makes me want to check out what the on campus instructors are like.

You do get what you pay for. The fact that I am able to continue with my full time jobs, manage my family and attend a school with high standards makes me strive to learn everything that I am able... after all I am paying for this education.

If you research the school and make your decision based on the facts and truth rather than emotional posts by a handful of unhappy individuals. You will find that Ashford will exceed your expectations for an online educational experience.

2 out of 5

I had a horrible experience with this university and do not want the same thing that happened to me to happen to someone else. I started with AU because they bragged about being a military friendly school and stated their pride in working with military families. In the beginning they will go out of their way to get you enrolled and then the support and friendliness stop there.

I took several classes and then took a few weeks off due to an uncontrollable health issue. My adviser stated that it was no big deal that I would be placed in the dropped status ad after the few weeks she would change my status. That was in May and I have not heard from her since. She has not returned any of the countless emails or phone calls I have left for her since May. Last week I recieved an email from someone with AU's collection department stating that I owed $900.00 and it had to be paid within 15 days. This was the first correspondance I have had with ANYONE from AU. Apparently, they have some shady billing practices and the GI Bill that my adviser assured me would not be affected had to be refunded and now they are coming after me for the money.

No letter in the mail, no phone call to clear up the confusion, just a hateful email from some jerk hired to do their bidding. Please do yourself and favor and do not enroll here. I have several friends and family that are students and none of them have anything good to say about this university. It is extremely overpriced, they are great until your enrolled and then they will never return your calls.

They say they are military friendly, but they are not looking out for our military personnel. I plan to tell everyone I know and spread the word about the shady practices they exhibit.

5 out of 5
Graduation Year: 2012

I am most of the way through my MBA and I have learned a lot. All my professors have been helpful and fair. However, unlike some of the complainers on here, I do my work and pass it in on time. I do not expect to be given anything. Like with everything else, you get out what you put into it. I highly recommend.

1 out of 5

I signed up for my online classes and not only did they make it NEARLY IMPOSSIBLE TO START, but the cirriculum is a joke. I would NEVER recommend this to anyone. It is awful.

Then they dropped me because I was "out of class" for a certain amount of time, when they were the ones who wouldnt let me continue without some statement about my mothers child support?

I sent it to them about 6 times..literally...and each and every time it either wasnt what they needed or wasnt right..NOTHING was ever right...then when I applied for re-admittance..they denied me and sent me a huge bill. This school is a rip-off.

4 out of 5
Graduation Year: 2011

OK so here it goes because I recently found out Ashford was under investigation supposedly for fraud and overcharging and I wanted to try and decrease your fears of this school.

Many of the articles I read appeared to be put together by authors who really had no idea what they were talking about. Yes I am sure people raked up thousands in loans, but who's fault is that? If you wait four years to sit and take a look at your financial account with the university then yeah you can find very scary numbers. But if you keep informed on your student finances then IF there is an error it can be fixed immediately. So its important to be financially aware of your student accounts. How can you hold the University responsible for your loans? They are Pell participating AND have a SOCAD agreement with the military, I was able to use the Pell Grant for my entire enrollment.

When I first started back in August of 2009, yeah there were people in my class that were horrible writers and made no more sense then a 7th grader. I thought do people really write like this? Then I realized yeah, I've seen it in person at work. But as my courses progressed from the 100-200 series to the 300, 400 and 500 series they became very difficult! Much more challenging.

To those who say traditional college is harder because of the papers. Trust me I have been to both and nothing was harder then having to read the exact same books and write the same number of papers. Several classes required 4-8 page papers every week in addition to a 14 page paper at the end. The only difference is that traditional college you have 16 weeks to write the paper, Ashford you have 5.

Another criticism I've read about is the "high" drop out rate. What online college doesn't have a "high" drop out rate. They have a high drop out rate because of the misconceptions of online school. In order to succeed you have to be able to turn that tv off, turn your ringer off avoid the temptation of all the better things you could be doing instead of homework. I enjoyed not having to go to lectures anymore, simply because there is always that one student who asks the most simple and stupid questions thus wasting your time. There is no worries about that here.

I loved being able to do my coursework on my own time. For me most of it was in the middle of the night or early morning before my kids woke up. I didn't have to pay for daycare, which was great.

Another great point is that classes are continuosly starting. I really just wanted to keep going to school nonstop because I knew if I had a break I may not go back. Well in January this year I had major foot surgery. A week after my surgery I sat in bed doing my homework. I was able to withdraw from my class that was in week two and was able to restart it when I felt well enough to do it. I didn't have to wait 4 months like at a traditional college.

Online college is great IF and only if you make the decision and are dedicated! It is not a cake walk, it is very challenging. I remember losing all my work from my computer crashing just days before a final paper was due. I pulled the all nighters doing research. You just need to be motivated.

I graduated with a BA in psychology, recieved Distinguished Honors and will be starting a new career next month not as entry level but as senior level HR management. So trust me I've done University of Pheonix where credits are non-transferrable, I will never regret attending Ashford. I was responsible for my education and had to push myself, but I persevered just like you can.

5 out of 5
Graduation Year: 2011

I received my BA for Ashford Jan 2011. This is definetly not a school to underestimate or take lightly--if you do you will get a C (if you are lucky). The instructors usually directed all questions to their TA, which was good since the TA were the ones grading most of the work. Do not attempt any classes at Ashford if you do not have the time because your grades will reflect.

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