Ashford University Reviews
Student & Graduate Reviews (537)
I am about halfway done with a Bachelor's degree in Business from Ashford. As soon as my last two classes are over, I'm going to another school. Why? Because getting any information from them is like pulling teeth.
I am in the US Army and when I was contacted my their "Enrollment Advisor" (who is actually just a telemarketer) it sounded like a pretty good deal; since I get military tuition assistance, my college degree would be free. That's what he told me.
I should have known Ashford would be a bad experience from the start, mainly because the "Enrollment Advisor"/Telemarketer was so PUSHY!! He insisted on faxing me paperwork that I had to sign and return right away. But I thought, "Well, it's going to be a free college degree so I'll do it. It hasn't been free.
I've had to pay out of pocket for several classes because their tuition is so high, it used up all my tuition assistance. It's impossible to get anyone to return your calls or emails if you have a question and I find that the most unforgiveable thing of all. The Army is paying Ashford a LOT of money and they don't bother to return my calls?!?!? It takes WEEKS to get a response from anybody there.
Plus the classes are watered down and aren't very challenging. I don't feel that I've learned much at this school.
I've committed to two more classes with Ashford and then I'm out of there. I'll finish my degree at a REAL school. I wish I had never signed up with Ashford.
I've been enrolled at Ashford since July of 08 and it has been a mixed bag as far as experiences go. My enrollment advisor was great, but dropped off the face of the Earth once Financial Aid was processed. (but who cares, he did his job). My Academic Advisor changed one time, but my new one is great and very responsive. My only serious issue has been with the Financial Aid department. My Financial Advisor is very hard to reach, does not return calls or emails and is totally unresponsive. I think your experience all depends on the advisors your linked up with. As far as the classes go, it moves at a pretty fast clip but is nothing you shouldn't be able to handle. The setup has already been pretty well explained, so I'll save you from that. Most of the instructors are very compotent and well educated. Almost EVERY negative review on here is from someone bitter about financial aid or the class speed. Take it from the people who have been involved with the school for some time.. Ashford IS a good choice.
I read some reviews prior to deciding on Ashford. I recommend you take reviews with a grain of salt, both good and bad. I have had 6 courses at Ashford and have little complaining. Yes, the Academic advisors change often, but who cares? If you are doing your course work, then there is nothing to talk to them about. They send you an email telling you, your next scheduled class. Period, thats it.
I read here that people are having issues with financial aid. Unless you pay out of pocket, you have the financial aid process with any school, online or brick-mortar schools. Someone said the school tried to take out a $100000 loan in their name?? Really. sounds like a lawsuit, because the school doesn't apply for your financial aid. YOU DO. The lender simply sends it to the school. I applied for mine, and rec'd checks back from Ashford for the amounts not used. No sweat, no problems.
The classes. Well I went to a brick-mortar school and now am doing online. I had idiots in the brick school, and I have had one questionable instructor at this school. They are everywhere. Get used to it.
I will say I question some of the students at the school. We post answers to the blackboard (like many schools). The assignments are due by a certain date, just like other schools. When grades are posted, I always notice that I am able to get most or full credit for my answers, while the class average is 1 or 2 points lower. It is the students responsibility to post on time and be substantiative with the answers. Every instructor has answered my questions timely, and have even been kind enough to give credit when the blackboard was down and I couldn't upload an assignment.
My only real complaint is the price of the books. They have alot of books that are published specifically for Ashford and cost quite a lot. However if you look around the net, you can always find someone trying to sell their old books.
In my experience with this school, I would recommend it. The work is comfortable, the price is better than 99% of the schools, each class is accelerated (compared full quarters or semesters) and it IS REGIONALLY ACCREDITED. While some people will have problems, I think most people who have bad experiences write reviews trying to get even. You don't see those with middle of the road or awesome experiences writing tons of reviews.
I have a friend who has attended 3 schools in the last 3 years (all brick and mortor schools) and he has complained about each and everyone of them. In my observation, simply because he doesn't want to dedicate some time to the classes and wants his advisor to figure everything out for him.
Online schools are a business, just like anything else.
Hello! I just realized today that they requested to take out a loan in the amount of $100,000 for my education. This is totally crazy! The financial advisors are hateful and pushy and say I can't withdraw without paying them back and that I can't get more financial aid this year at a new school. My academic advisor is a real ***** and treats me like I am a customer at a shop instead of a student in a university. It is all about the green at this school they don't give a care about the student body at all. The good reviews are from luck individuals unlike myself. SAVE MONEY AND GO TO AN IN-STATE COLLEGE OR FIND A CHEAPER COLLEGE ONLINE TO ATTEND STAY AS FAR AS POSSIBLE FROM THESE GOLD-DIGGING CROOKS!
I started with Ashford about 2 months ago. On the surface it seemed the perfect choice. My enrollment advisor called me daily, sent e-mails daily, for the first 3 weeks. I LOVED my class, and it really made me feel good about myself to go back to school. My teacher seemed really involved, and grades were posted when they said they would be. She only made one error with one of my grades that was quickly corrected. The first time I was told about financial aid was very quick in the first conversation. I didnt pay it much mind as I wanted to pay for each class myself. Well, this started a BIG mess. They dissenrolled me from the class, and suspended me from Ashford for not sending them a fax letter and signing it stating that I DID NOT want financial aid. WOW, I had been to two other colleges before and I had NEVER heard of that. Aside from that I had PAID in full for my first class when it started. Then, my enrollment advisor would NOT return calls, e-mails, nothing. She dissapeared, as well as my acedemic advisor, the only ones I heard from where still the finace department??
I was told that my next class would begin on 06/19/2009, so I checked the blackboard everyday, but nothing. Then, my advisor calls me and tells me that my next class will start 06/30/2009, and it still does not start, and guess what? The finace department calls me for the payment of that class!! RUN, do not walk away from this university!! Please, I read all of the reviews for Ashford, and some were good so I thought maybe this is just sour grapes but it is not. This ONLINE university seems only intrested in the money, and while it too is a business, you should never make students feel like its only about the money. Furthermore, the finace department told me yesterday that I would have to pay for this next class, the one that they never enrolled me in??? even in a trditional university, you can withdraw and still be refunded, why is this NOT the same??
My academic advisor is so unhelpful. She never listens to me and returns my calls very late. The instructors for the most part were ok at first but as time went on I got some real airheads. My Math teacher was like a robot and he always sent automated messages. He never replied to any emails and he lied and said he lost his password. I have seen outrageous charges from my financial aid account for all of my classes. This is is a really expensive school. There are so many better choices out there. I would not recommend this school to anyone because the academic advisors switch around like musical chairs and they are only in it for the money. Look for a better school. This school does not even offer tutoring if needed. I think this school is a big money making scam! BEWARE!
I started looking online universities Jan 2008 and I looked through quite a few I was nervous about this type of format but since I am living out of the country this was my only option. I started contacting Ashford about May of last year. From the moment I contacted an advisor she was so helpful. I was able to chat to her online ask her all of my questions and she helped me navigate through blackboard to see how the class format is. I was lost at first, but figured it would start to make sense when I started. Well I finally enrolled and started my first class August 2008. I started with 57 credits, so I was already half way done and they gave me a graduation date of Sept 2010.
What I really like about Ashford is the flexibilty, the fact you only take one class every 5 weeks, all the instructors have been really great and are quick to get back to you if youhave a question. You can email them, post a message on the blackboard, or even have their phone number to call them most of the time. The students are all in the same boat as you and everyone is willing to help you if you don't understand someone. There is one girl that I have taken almost every class with. We have become really close, as close as you can be I guess. We are constantly helping each other out and supporting one another. This is a typical week:
The Friday before the course starts, the class is available for review. So you can go through and become familiar with the class and what each weeks assignments will be.
Weeks start on a Tuesday and end on a Monday, so the typical assignments for a week are:
-2 discussion post, that are questions based on the reading. You will need to answer them and some require addition resources that you can access from the Ashford online library (challenging and interesting, but not overwhelming). These post are due by midnight Thursday.
-you then will have a multiple choice open book quiz, that you take online that is due by midnight Sunday night.
-you need to respond to 2 classmates discussion post for each post, for a total of 4 responses. you just have to add to what they have stated to show you understand and try to create a discussion. This is due by Monday night midnight.
-in addition, on the 2nd week you usually have a short 2 page paper due the Monday of the 2nd week.
-on the last day of the class, the Monday of the 5th week you have an 8 page research paper due. This is typical of all the classes and seems overwhelming at first, but the instructors outline everything they are looking for and they are not bad.
The first course you take at Ashford is Psy102, this is an introductory class and they take it really slow to help you get use to online courses and the papers are really easy, because they are more focused on making you feel comfortable.
I have had no problems with Ashford and I am extremely happy here. I will start taking 2 classes at once soon, so I can finish my degree in May 2010. I want to be able to walk in graduation. My degree will be a bachlors in Social Science with a concentration in education, and a minro in business administration.
All the other students I have been in class with have all liked Ashford and I can't think of one person who has been unhappy with it. These classes are challenging and you take something away from them.
My wife and I's experiences with Ashford have been a mix between good and bad. It all depends on which teacher and writing instructor you get. Some are really cool. Some are really Natzi. All in all Ashford is more flexable than regular classes and lets you work on your own time, just so long as you get everything turned in on time. Most teachers will let you turn in work late for a 10-20% deduction per day late.
Unlike many of the negative reviews I have been a student at Ashford for a little over two years so I feel I can make a qualified review. Let's be real, can you review a movie if you never watched it?
My enrollment advisor was excellent. He was always available to answer all questions and if I didn't understand something in the process he would help me through it. My academic advisor is amazing. We talk on the phone semi-regularly as do I have regular contact with my financial advisors. I heard someone complain about how there are due dates for the work. Well, duh. You have to have due dates or work would never get done and that would impede the serious students that want to do the work and gain their degree. This isn't facebook, this is school and it needs to be taken seriously. While we do have the flexability to do the work on our time you need to have disclipline to keep up with the fast pace.
I have had a few rough moments but in general my experience is a very positive one. I feel Ashford is an excellent school and I would highly recommend it for anyone that is serious about furthering their education. For those looking for a school to attend online do not shrug off this school due to reviews by people that have not even attended to school. The begining process is truly the hardest part (paper work always is) but once past it it is the best experience.
My advisor, was pushy and rude. He seemed to push financial aid at me more than he informed me about the school. He went into detail about subsidized and unsubsidized loans and free money from the government. He acted like Ashford was giving away government money like government cheese. He told me that my tuition would be lower the second year than my first year.
I never was told anything about a $990 fee until I was charged. I liked my class but feel I was tricked into enrolling. I felt like my adviser was trying to sell me a used car or something. I recommend attending Ashford but hang up if they call you.