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Ashford University Reviews

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5 stars
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Student & Graduate Reviews (573)

1 out of 5
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Degree: Accounting
Graduation Year: 2019

I am currently going for my BA in Accounting. I am starting to see some things that bother me coming from the school. For an online school, they should have a working website, and if they have a mobile app it should be supported. When I accessed the student portal for the first time I encountered a problem with the web pages. Some links will load a whole new page, others will leave the banners at the top and side but load something new for the rest of the page. For some that left the banners they would then load the entire page again within that, thus having two of each banner. This could be done multiple times until there was no room left to see the actual page. When I contacted tech support they essentially said that I was making it up, even when I email them a screen shot. In every class so far, there have been videos for either instructions on the assignment or it is required material for and assignment. The video player doesn't always load, and when it does it has problems. Sometimes you cant make it full screen, sometimes it will stop loading regardless of your internet connection. The videos themselves are not that great either. They talk very slow, it looks unrehearsed, and it a poor quality video. They attempted to make an "interactive" Series of videos to explain something when a simple For both the website and the mobile apps text box for discussions, a major part of every class, has a weird system for font size. Instead of the basic sizes (12pt, 20pt....) they have a scale of 1-10, with 1 being 2pt and 10 being 72pt. There is no option of standard 12pt, its either 10 or 16. This is a minor issue, but it gets confusing. On the mobile app when you try to post to a discussion it doesn't matter what size font you pick, it will always show up as about size 4 until you submit it. This makes it difficult to read what you are typing. The mobile app will periodically crash as well. I have talked with tech support about this and they outright said that the app is not supported and there is nothing they will do about it. When I enrolled I did not have a working personal computer and was told that I can do most of the class work through the app. That was a lie. The app can be useful for checking some things and posting to discussions if you can deal with the issues listed above, but any other assignment you can not do through the app. Any time that the assignment requires you to download a PDF to fill out, the file is locked and un-editable. I had to copy all the text over to a blank word doc and finish it that way. One file was a PDF image, making it impossible to copy it as text. One instructor took up to 2 weeks to grade every assignment, even the final. I was told that I would not have any 200 level classes until year 3. My second class was Psychology 201: Adult Learning and Development. Even though it was a 200 level class, I felt like I learned nothing in it. Everything that was done in that class had been covered in some way in the previous class that was essentially an introduction to how Ashford University classes worked and to determine what learning techniques work for you. Quite a few of the assignments, quizzes, and surveys are done on a third-party website, and some require you to download a program to use. Every time we only used it once and never returned to it. In my opinion the school should have these resources within their own site. I have found numerous spelling and grammar errors on their web pages and emails. I know that I struggle with spelling and grammar, but a University should not have these problems. I have a hard time trusting a school that does this. Many graphics on their site are either old, broken, or low resolution. Ashford's tech support is completely useless. Every time they have told me that either I was doing it wrong, even when I followed their instructions perfectly, or they said there was nothing they would do about it. It wasn't a matter if they could or not, they said they wouldn't do anything about it. The only positive thing about this school is that you can do the work at your own pace, for the most part. With the accelerated classes, only 5 weeks long, it feels like you don't go over that much material.

5 out of 5
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Degree: Operations Management and Supervision
Graduation Year: 2018

As an active duty military member, I've hoped around with schools trying to figure what suits me best. I originally started with University of Phoenix but hated the "team" assignments. Then I went to Waldorf University, which I loved, but decided to switch my major to a program they did not have. I also wanted to have shorter classes so I could utilize my Tuition Assistance more and fit in more classes throughout the year. Ashford University seemed to have everything I needed. This school is extremely military friendly, which I can appreciate. They give military grants to those who have served (or are currently serving) by giving a discounted price for classes, as well as free textbooks and waiving technology fees. It's also nice that many of the required textbooks are online, which you can access using the Constellation app, so you can read them anywhere, anytime. They also have the Ashford app so you can write discussion responses on the go as well, or check your grades. It's the most convenient thing I've experienced so far! I also love that the classes are only five weeks long. Although they're extremely fast paced, it's nice because you only take one class at a time so you can focus solely on that one class and not have to toggle between other classes. Classes are generally back to back unless you request a break with your student advisor (up to two week breaks). I haven't taken many classes with this school, but like any other school, some classes are much harder than others, and some teachers are not as involved as others. They all follow the same schedule though (school week starts on a Tuesday and ends on a Monday) so you have an idea of when you're supposed to turn things in for every class which allows you to create a consistent schedule that works best for you. Since attending this school, I must say it has been my favorite school so far! I have learned much more than any other school but I've also done a lot more work. Overall, I absolutely recommend this school to anyone looking to further their education. I will say, that the only negative things I've experienced are the way they transfer credits (they wait until after your first class to do this) and I did end up losing quite a few credits because of their requirements. I also dislike that they've changed my Academic Advisor three times already within the four months of being with this school (although they've all been very helpful).

4 out of 5
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Degree: Healthcare Administration
Graduation Year: 2016

Overall I was happy with my experience. I didn't like the fact that I completed the requirements but lacked just a few credits therefore I had to "find" one more class to take. The way the courses are set allows you to work, be a parent or volunteers and still have time for school. You MUST be very disciplined and committed to achieve in order to be successful. Reading and originality are a must! I like that you can offer a review of your instructor because some of them need help understanding the role they play in your online learning process. Best of luck to you.

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4 out of 5
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Degree: Finance
Graduation Year: 2016

Finishing up my time here at Ashford and it has been a journey. This school taught me a lot or should I say I taught myself a lot. This school gave me all the tools to do that. My major course study was tough. I hear it's one of the toughest here. I have heard that others are easier but I couldn't speculate. There are a lot of papers to write but you will get good at them. Eventually you will be able to snap off a 12 pager with ease. There will be some really dumb people in your classes at first but they will weed themselves out the closer you get to your major. If you are good at setting goals and really want this, this program is for you. I have found that everyone who works for this school has responded or made themselves available in a timely and courteous manner any time I had a problem. They make it a big priority from what I've seen.

5 out of 5
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Degree: Business Administration
Graduation Year: 2017

This has been a really great program; challenging, yet comprehensive. Professors have been demanding but very supportive. They are very engaging and help you to meet their expectations. It has a great layout for each course. One course for six weeks at a time, entirely online, and great interaction with classmates from all over the world. Each week has assigned reading from the text, or media from other resources. You also have the opportunity to bring in your own experience and research from your selected sources. It is a lot of reading and writing, but I think it's a great way to learn. Also, I LOVE the flexibility. I do not have a job that will stand still for me, it's full time with out of state travel. It wasn't an option to have classroom requirements, so I am thrilled that I can do my coursework 24 hours a day -- when it fits my life.

5 out of 5
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Degree: Human Resources
Graduation Year: 2016

Absolutely loved online learning. Professors were very interactive, well versed, and engaging. Held to a high standard, which challenged me to excel in my studies. Very flexible to accommodate anyone's schedule. By far, exceeded my expectations. Great school.

3 out of 5
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Degree: Health/Health Care Administration/Management
Graduation Year: 2016

I was expected to graduate in April 2016, now the school has me taking two classes that I just previously took due to "plagiarism". I am not expected to graduate in June 2016. Even though I'm so close to my graduation date, I'm tired of the higher expectations when it comes to assignments. I'm currently in a course where I received a 97 on my Week 2 Assignment and it gave me a 53% due to the paper being 57% of originality. The instructions for the assignment doesn't say anything about the paper being original, so I took it as doing the paper and doing what was asked. I've had some great moments at this school, but the closer I get to my EGD (expected graduation date), the more problems I have out of them saying something about my assignments.

2 out of 5
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Degree: Organizational Leadership
Graduation Year: 2017

I am a current student at the university. The school at one time had excellent communication when asked questions. Whenever I call now, I get the run around and sometimes no response from emails at all. I am seriously thinking about enrolling in another school. I am currently obtaining my master's through the online services. The information from each person is different. I had a recent issue. I had to call back several times getting different answers from each person I spoke to. Today I called. The representative from yesterday told me he would handle for me. The problem was still unresolved after speaking with the rep. today. A lot of inconsistencies. My academic advisor is great. Everyone else, no. If you go, double check any questions you have. I have been going there 5 years. I got my B. A. from the college. Since the school going online only, their high standards have changed. I always in the past thought the school was great and they was, but here lately the disappointments continue to build.

5 out of 5
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Degree: Healthcare Administration
Graduation Year: 2016

Ashford university is a great school for people who like structure but need flexibility. Most of the classes are designed where the due dates are the same(Tues/Thurs) so you can get into a rhythm. You will read a lot because the aren't any "video lectures" or teleconferencing. For me that was a good thing. They even have apps for your class and books so you can read and/or complete assignments any where in the world. If you're a busy, self-motivated adult, this is the school for you.

3 out of 5
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Degree: Behavioral Sciences
Graduation Year: 2019

Before I begin this is just a post so spare me with any comments about misspellings and improper grammar because this is my review and Im not getting graded.(lol) I am coming upon a full year at AU and it has been a difficult, all i do is write papers, but I enjoy every moment of my journey. There are good with the bad and peoples personalities clash and by it being online and your communicating thru emails and such: much can get misconstrued. Isn't that life though? Nobody said it was going to be easy. You have to communicate as best you can with your advisers and instructors and communicate your needs and concerns. I tell you Ashford is alright with me. Only 5 weeks for a class you get your 3 credits and then you jump to another class and its full time. There is only one two week break around the holidays. I get burned out some times. All in all I have made the right choice for me with choosing this school. I do wish they would get a little more inventive with the curriculum and tweek it a little more. But like I stated it is not quite a year yet.

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