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Ashworth College Reviews

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Degree: Small Business Management
Graduation Year: 2015
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I had an awesome experience! Everything was as the representative had told me, it was affordable and very convenient. I am planning on going back for a few more courses. I am a stay at home mom with 3 kids so having the flexibility and self-pace is very important and with Ashworth College I can do just that.

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Degree: Medical Billing & Coding
Graduation Year: 2015
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I enrolled with the medical billing and coding program 12 days ago. I was initially able to review all of the documentation that was sent to me. I was able to immediately log into the student portal and access the workspace. However, upon trying to complete the first lesson, the student handbook was mislabeled as career guidebook and did not match up with the correspondence in that lesson. I also could not access the orientation that was recommended that I watch. I sent a ticket in asking for clarification and received a response several days later that was very vague. I tried to contact the school two previous times by phone, both times I would select my choice on the automated menu and it directed me to the student survey line. Yesterday morning, I sent an email requesting withdrawal and a full refund of the total amount that I paid. I have not received a response. I contacted the school again today, finally reached a human being, proceeded to tell my experience and was transferred unknowingly to the survey line again! I called back, got a new person, and she claimed that I never called that line because no one else has complained, and that i did receive a response about my ticket submission, although it was not the answer I was looking for. I am a previous student of a well known university. I am a member of the Golden Key International Honor Society. I am a member of an elite honors sorority. I take my education very seriously. With that said, the best they could offer was a $400 refund, of which I have paid almost $900 in full for the program! So this has cost me almost $500 in 12 days and I have no resolve. This is highly unacceptable, and I wouldn't recommend Ashworth to my enemy. Proceed very cautiously!!!!!

1 Comment
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Jane - 18 days ago

Go to the online FBI internet fraud website (https://www.fbi.gov/scams-safety/fraud/internet_fraud) and report them. Also, if you live out-of-state as to where this school's physical address is, report them to the Federal Trade Commission (https://www.ftc.gov/). Your review was helpful.

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Degree: Marketing
Graduation Year: 2015
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I am a recent graduate of Ashworth with a degree in Marketing. I currently have a career in marketing with one of the US's largest and most respected resort/outdoor recreation companies. I am also in the process of obtaining my Masters from Capella, which is an institution that holds the same regional accreditation as all the state colleges around this region (HLC-NCA). Transferring from Ashworth was harder than transferring from community college when attempting to move between institutions holding different accreditation standards. Not all brick and mortar schools view alternative methods of education as valid and subsequently the distance education accreditation that they hold. The education I received was on par with my experience at state college with obvious exceptions in learning styles. Ashworth is more akin to homeschooling. It is up to you to be motivated and willing to budget your effort. You’ll be utilizing the same text books as state but will be in a situation where you won’t have a teacher to explain every detail should you need it. You also must be prepared to succeed. Given the opportunity, I admit that I would have gladly abandoned an accounting course once I had a passing grade but the college would not allow me to move forward until I had passed every exam, quiz, and assignment. This is a detail I did not realize until well into the curriculum but is for the best. If you’re dedicated, driven, and a self-learner, this could be for you. If you need to hear a teacher’s opinion on every detail, this is probably not for you. If you’re up for it, it’s a great alternative to traditional lecture based education. I would score 4 ½ stars if I could. This is due to communication being slower than I would have liked from the school.

2 Comments
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Linda A. Sosenko - 27 days ago

I have been trying to call Ashworth College many different times....a few of the calls have actually gone through and I get a message that I've reached a non working number. Please check your number and try again.

Is there an alternate phone number that I can use ??

Thank you.

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Review author
Mobile original poster
ms - 24 days ago

Hi, I'll paste the link to a bunch of contact numbers. I did 99% of all my communication over email. I do this with everything do I can keep records for myself and mitigate any confusion.

Kind regards

https://www.ashworthcollege.edu/contact/

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Degree: Criminal Justice
Graduation Year: 2015
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I received my undergraduate in Criminal Justice earlier this year. Ashworth's program is well structured, and the course materials seem up to date. My only problem would be with the staff, when you call to address a problem, they seem unprofessional and uninterested. Ashworth has national accreditation which is ok, but may not transfer to most regional institutions. The price is similar to Penn Foster or most community colleges and books are included in the tuition.

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Degree: Retail Management
Graduation Year: 2014
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So first I should say that this school is exactly what every review i read before said before I enrolled, so truly I'm the idiot here for applying in the first place. I did talk to a rep on the phone who DID in fact tell me the school was regionally accredited, However I did my homework and as you probably know only the high school has earned that distinction I did however get desperate however an decided that any degree I could afford was a good enough degree. When I enrolled I had a couple of hiccups and you can tell right away that person is not there to answer your questions they will tell you anything basiclly to sell sell sell. The I told the rep I was interested in 2 different programs however our connection was lost in the middle of my enrollment and I got an email that I was enrolled in the career program verse the degree. It was an easy mistake as they both have the same name so I had understanding for it however when I called them they said the only way I could change programs was to pay them 50$ I was upset about it but thats the best the supervisor" could do. Unable to change programs I stuck it out and actually graduated from that program with honors which was nice. However, on their website at the time it blatantly said that you can transfer credits from your career program to a degree program. unfortunately when I asked about it and after a few days of waiting with actually someone who was very nice about it, I was told that they discontinued that the same year and were happy that I noticed it so they could take it down... then nothing. The books for the school take forever to get to you so plan on sitting for a few weeks and at least in the career program were creeply filled with spelling errors and contradictory information then what was asked on the exams. The first couple of classes on the degree track were extremely easy. Then admittedly I hit a brick wall in my life with a course which was well beyond the previous courses and had to step away from the program because i'm working 12 hours a day and couldn't do both. I was given a 2 month notice which said that I would be kicked out if i didn't complete the program, which was never mentioned however is in a contract which I failed to reed so I accept it even though very misleading. At the same time my employer had a ACT specialist evaluate my work history for 24ish credits and I submitted a ticket to see if they considered these or not as valid and have literally been ignored ever since. I am finished with the program and they will not grade my papers they have sent me no communication and are going to force me into paying for another semester or a 6 month extension which I don't need. Except for 2 very nice people from the school I've been treated very poorly here and I can't believe a school would operate like this. It had so much promise, anyone can get in anyone can pay for it but they just don't give a hoot about you and even though I'm still going to purse an education here, I really wish I hadn't started with Ashworth, my career diploma has not backing to it and they just have the wrong culture to be running a school. Do yourself a favor and go to a community college where you can get finacial aid and can make tax deductions on, because Ashworth has nothing but a bluff to hand employers.

0 Comments
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Degree: Marketing
Graduation Year: 2016
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I admit that I chose this online college because of the price. But the old saying "you get what you pay for" could not be more accurate. I have had problems with the interface they use for submitting assignments and the customer service is lacking. Now I find out that to complete a Semester Exam, I have to give them contact information for someone not related to me so that a "proctor" can give me the test. This presents a problem because I do not have anyone that could be a "proctor". I have been told during email correspondence with the school, that is school policy and I need to have one. No "proctor", no degree. Go elsewhere. Save yourself the grief and frustration.

1 Comment
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frankaaa - about 1 month ago

You getting played byron, everyone knows that school is a scam, anything they tell you on the phone is a scam. Unless if you have something to give them but other than that.

Stay away from that school. They are all scammers

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Degree: Early Childhood Education
Graduation Year: 2013
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I'm very disappointed with Ashworth College . 1. I was told that they were regionally accredited to find that they are not. Which makes my degree worth nothing in my state and credits are not transferable to Universities regionally. 2. Tutors appear to not know anything and offered NO assistance. I was told that they are not there their to teach help students when they are stuck . that they assume the student nows what they are doing. If this was so we wouldn't need school. 3. They are always adding fees 4. As for studying at your own pace, that's false . semester's have a set time for.completion 5. A lot of the staff is rude and unhelpful I'm will NOT recommend this school to anyone. Its a rip off

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Degree: Healthcare Administration
Graduation Year: 2015
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I love this College!! I am glad that I didn't get into high debt like most schools; 40k-50k for a Associate's Degree...smh. I paid under 10k!! And I can transfer my credits to a RA University. l recommend this college to my friends, and family. This college is very convenient for the hard working adults.

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Degree: Business Administration and Management, General
Graduation Year: 2012
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Ashworth College has been a great experience for me. I have completed my Bachelor Degree in Business Administration and applied at Capella University and I was accepted and enrolled in Capella's University Masters Degree in Health Care Administration. In most 4-year colleges a Bachelors can cost for then 20k and I just paid 9k for an accredited BA Degree!! Give Ashworth College a chance and you won't regret!!

1 Comment
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student at Ashworth - about 2 months ago

Ashworth college has been a disappointment to me. They are nationally accredited which gives me no opportunities in my state. The credits are non transferable to regionally colleges such as university campuses. I was told by admission it was my responsibility to figure that out. While the representative for recruiting lied now thye want more money to extend the semester. I was told after completing Ashworth degree program I would have to obtain a masters from a regionally accredited college in oder for my studies to be recognized. I will not recommend this college. Find a regionally accredited college and leave Ashworth alone. I should have known better with the easy payment gimmick

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Degree: Substance Abuse Counseling
Graduation Year: 2015
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Warning, this is a long "comment," but one I think is important as more and more American students are being crushed by student loan debt because we cannot find work even after investing in expensive college degrees. Regarding its Substance Abuse Counseling program, Ashworth admits on its website that students should check with our states' licensing boards about requirements for substance abuse counseling. On one of its urls the school writes, "As part of the Ashworth College Substance Abuse Counseling training program, all students participate in a 300-hour practicum in a supervised clinical setting. The clinical practicum is one of the prerequisites for anyone seeking a credential and/or licensing as a substance abuse counselor in most states." But such a class is not offered by Ashworth. When I asked their representative, I was informed it's my responsibility to find a practicum. So it's possible to enroll in the Ashworth program, not find a practicum, and therefore not be eligible for licensure. Of course, you’d be out your Ashworth fee. On spending weeks at various state facilities looking for a practicum, I learned I'd have to be trainee-licensed through my state, which, you guessed it, requires me already to have a job in the field. Catch-22. On speaking with our state's flagship training university that offers its own substance abuse program, I learned that nearly every legitimate school--from community colleges through graduate programs--offers the practicum through partner affiliations with various hospitals, treatment facilities, and other agencies. They've told me they do this because otherwise it is "virtually impossible" to acquire an internship in an era of record competition for them among even masters-degree qualified professional therapists with over a decade of experience who’ve been laid off as counseling psychology job offerings shrink in a shift away from salaried professionals to contract professionals. What did Ashworth's representatives have to reply to all of this when I shared the news? Not their problem. They'd happily take my money, but my post-educational success is none of their concern. Which brings me to another major problem I have with Ashworth. While I appreciate their programs cost much less than those at even most state schools, the value of a given program, there's a strong case to be made, lies in its translatability into employment. I already pursed an undergraduate STEM degree only to find no jobs available on graduating from a well-ranked program with excellent grades and recommendations. After years working in an unrelated low-wage field, I did my due diligence, spoke with university program heads about marketability of different degrees, liaised with state and federal advisors and corporate representatives about career growth and demand in the USA, and after doing my homework chose to pursue a masters, also in the sciences. After two years and tremendous additional debt, I learned the majority of positions in my field had been outsourced, and the availability of positions in the US was at an all-time low. Colleges' response to this very frequent predicament? Not their problem. Again, colleges and universities are happy to take your money, but your post-educational success, despite your excellent grades and test scores, isn’t their concern. And if you think a cheap online school like Ashworth is any different, think again. I just got off the phone with an Ashworth rep who kept interrupting me and speaking over me. She asserted that it's not Ashworth's responsibility to offer a curriculum in substance abuse counseling that addresses ANY state's licensing requirements. I've spoken with CA, WA, OR, MA, IL, NH, and NY state boards, and each of them requires a practicum COURSE supervised by a faculty member who is also licensed in the field. Ashworth doesn't offer such a course. All their work is online, and they have NO affiliations with any facilities that could provide states' practica requirements. They couldn’t even advise me on whom to speak to. And that also goes for their much-touted 300-hour practicum. Notice their wording doesn't state you'd be PLACED in such a practicum, but rather that you participate in such a practicum--meaning you have to find one yourself. If you check job boards in psychology and counseling, jobs are dying in the field, and those that arrive to replace them are very low wage, but require significant certification--requiring, in turn, practica hours in a training facility. It doesn’t take a PhD in economics to understand a major implication is that far better credentialed psychologists would be competing eventually for practica to acquire additional credentials for better employment options, and an Ashworth online student with no affiliation with a practicum organization is unlikely to win the coveted practicum. And this doesn’t take into account university students at state and private accredited traditional (brick-and-mortar) schools that have a wealth of medical and social connections and therefore arrange students’ practica as part of their expensive degree programs. Ashworth simply doesn't have the connections to do this, and an online degree anyone can complete without the university-backed connections to acquire the requisite institutional training is in essence superfluous. I decided to write this review not so much because the last Ashworth agent I spoke with, who refused to give me the contact information for a supervisor, was condescending and factually uninformed on the very programs she's supposed to be advising people like me considering laying down a chunk of cash for Ashworth, but because as a multi-degree holding student who's an example of a mushrooming national community of "underemployed" college graduates who're still responsible for back-breaking college loans, I'm fed up with colleges and universities profiting off students' fears and hopes surrounding employment and financial survival. Ashworth agents have the temerity to tell you a lack of concordance between their certificates and state licensing requirements is not their concern. When I asked the latest Ashworth rep what states' requirements Ashworth's Substance Abuse Counselor program does in fact satisfy, she spat, "I don't know. That's not our responsibility." Really? At the very least that type of institutional hubris should be a red flag to financially savvy students for whom a(nother) academic credential is a financial and time investment. Rude administration, uninformed telephone representatives, and poorly requirement-matched programs (at least the "new" Substance Abuse Counseling program) earn Ashworth a failing grade from this student advocate.

2 Comments
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Trevor - 2 months ago

Hi there, thank you for that honest review. I just want to make sure that I read it correctly, employment in substance abuse counseling is dying? I live in IL and have been strongly considering that career path. I will not waste money if that is the case.

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Review author
Mobile original poster
YesGettingAJobDoesMatter - 2 months ago

Trevor, I didn't mean that employment in substance abuse itself is dying, but that the shift away from higher paying, salaried and benefit-holding appointments for professional psychologists (PhD & masters prepared), means two major things. One, that these professionals are now competing for positions people like you and I would otherwise be hoping to obtain. From a service provider industry perspective, even if the historic requirements for a job-post have been an associates degree or certificate in substance abuse, a masters prepared therapist who has sought additional certification & due to a significantly worsening job-market is seeking additional work is a better "buy" than just an undergraduate degree & certificate holder. You can do the research online very easily yourself. Credential inflation is driving the devaluation of degrees and certificates in general, and especially those easily acquired (like an online certificate/degree) due to competition. Second, the average pay in the field, as the number of us pursuing psychology & social services degrees and certificates explodes--so that there is a great supply of us--is dropping despite the need for providers due in large part to a decreased demand for us.

The above is what I learned speaking to several administrators at large pubic and private universities with clinical psychology departments with thriving substance abuse programs, and after speaking with several state licensing officials. These boards have nothing to lose from being honest because there is such a large influx of us into substance abuse, and unlike small for-profit programs, they have continual access to the most competitive applicants. The Bureau of Labor and Statistics projections for substance abuse counselors only shows a need for counselors. It doesn't assess the dynamics of the job market and the shift away from abundant high-pay positions occupied by graduate degree prepared professionals who are increasingly taking positions we would otherwise assume. If your goal is to be in school another six-plus years, and rack up significant student loan debt in the process, to at the end earn a median salary that in this era of run-away costs-of-living; and you don't mind the exploding competition for work and the resulting professional lack of stability, then this might be the career for you. I'm not investing that kind of time and money only to enter the career-rat-race at the end and at the same time accept mediocre compensation that doesn't allow even paying back the requisite student loans.

Good luck.

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