Ashworth College Reviews
Student & Graduate Reviews (240)
IF YOU ARE MILITARY, I HIGHLY RECOMMEND THAT YOU DO NOT GO THROUGH ASHWORTH COLLEGE AS A CORRESPONDENT COURSE. YOU WILL NOT GET YOUR ENROLLMENT VERIFICATION SENT IN A TIMELY MANNER TO THE V.A. TO RECEIVE REIMBURSEMENT PAYMENTS. THIS WAS THE ONLY ISSUE I HAD WITH ASHWORTH COLLEGE AND THEIR MILITARY DIVISION. OTHER THAN THAT IT WAS GOOD.
I really enjoyed my experience. Every one star review I have seen is issues that are clearly displayed on either the main webpage or in the syllabus. It isn't Ashworth's fault that you cant read. Study issues? Seriously!!! Ever hear of Google? Credits don't transfer? Its written in the syllabus for you to check! The only good grip is the ones that paid and had degree delivery issues. The rest of the one stars need to grow up and get a clue.
The only reason I gave it 1 star is because I couldn't choose 0 stars. The school is a total rip off. They charged us $928.00 for a spiral bound notebook when we called for help we were put on hold for 45 min someone came on the line put us on hold n we got disconnected called back was on hold for another 30 min finally gave up. Had to quit attending due to family health and told the lady from Ashworth why, she said she was sorry to hear about that and whenever he was ready to come back just give them a call. Well we just gave them that call and they're saying that conversation never happened they would've told him to cancel the school and charged him $250 they NEVER told us about a cancelation fee they just kept charging him and sending it to collections when I tried to call the school the lady was very ignorant rude and hung up on me
After falling into insurance on multiple occasions, it occurred to me that perhaps I should look for a career in the industry. I like the business working of insurance but I was more interested in the claims process. Having worked on the practitioner/provider relations side of many insurance companies made me curious about the process that led to us receiving, and ultimately rejecting, a claim. So, I happened upon medical billing and coding, which interested me a great deal as I was always curious about how the procedures were billed and bundled and interpreted. After studying ICD-9 and ICD-10 CM on my own for about two months and CPT codes for about three weeks, I decided I needed to finally get into a course. My criteria for the course were that it had to be completely online. I have a family and I work full-time, I was not going for the college experience, I did that already lol. It must also be affordable, with flexible monthly payment options. We're saving for a house so I cannot afford to pay those grandiose $2500 fees. It also needed to include medical terminology and anatomy, which are VITAL if you want to be a proficient biller or coder. Lastly, it must prepare me to sit for the CPC exam. Ashworth fit all of those but the last one. The certification you're testing for is the CBCS through the NHA. While it is recognized as a valid certification, many employers prefer those offered through AHIMA or AAPC, as they both are the regulators for the code books used in the industry. This meant that I would eventually, once I was financially prepared to do so, go back and take a course that would enable me to sit for the AAPC's CPC exam. On the review of the enrollment process: The key to any for-profit online school is knowing what you're getting into BEFORE you enroll. Do not trust what the representatives of the school tell you. Know that they will misconstrue the facts to get you to enroll, they need the profit. Read the fine print. It cost me $10 upfront to enroll and I pay just $50 a month. That's great but you are given only 5 days to cancel and receive a full refund after you enroll and that's only if you haven't completed ANY coursework, not even the Pre-Test. But if you read the agreements you're signing before you actually commit to this, you shouldn't have any issues with enrollment. Also know that you are not entitled to a refund just because you didn't like the program or never completed any work. You signed the agreement that practically waived your rights to any reimbursement and acknowledged that they will go to collections on you if you do not pay. Also, if you are ahead of schedule, you will have to pay those monthly fee or pay it off in order for the program to be considered complete. These are not issues or hurdles. If you do your homework and read the information in its entirety you'll have an overall pleasant enrollment experience. The Program Itself: They have given you PDF lessons that are mailed out to you and available online but for the majority of the lesson you are reading lists. It is overwhelming and impossible to digest 224 pages of lists. Lesson 1 was torture. It got better in the following lessons but the overall setup is not interactive or even remotely engaging. Most of what you get explains the WHAT, if you are like me and need the bigger picture including the HOW and WHY (which is important to a biller/coder), you'll have to look to other resources found on the web. There is no faculty, professor, or staff presence. If you have a question, you will not be referred to a Medical Coder/Biller or even a healthcare professional. This is scary for two reasons: 1. This is a field that is constantly changing and the material is often convoluted as a result. If you have any issue or need further explanation of a billing or coding scenario, there is no one available to help you understand. 2. This course will not prepare you to be a proficient biller/coder. It will give you the information needed to pass an exam. I was initially excited about starting this course but I have been a little disappointed. Let me put this course in context. If you were unprepared to take the SAT and wanted more practice before taking the SAT, you would take an SAT prep class. In this case, the AAPC sponsored certification courses are the SAT and the Medical Billing and Coding program offered here is the SAT Prep class. This program will not make you a coder and they are not explaining the info well enough for you to truly understand the material hence why they can only offer the NHA exam. So, take this course to get the certification behind your name and to prepare yourself by getting an overview of the medical billing and coding info you need in order to take a more intensive, beneficial, and recognized course offered through an AHIMA/AAPC sponsored class. I enrolled in the same program with Penn Foster the day after starting here and it was the best decision I ever made! I would recommend that one IN CONJUNCTION with this one if you want to truly be a competent coder/biller.
LOVE THE SCHOOL GRADUATED AND PLAN TO RE ENROLL FOR BA IN MEDICAL ADMINISTRATIONS. Would recommend this school to anyone. You learn at your own pace. I am not only went through Ashworth but also James Madison getting my high school. They are affordable and doesn't leave you in debt as a regular college could.
I searched high and low for a Medical Coding program that met these criteria: -Completely virtual, self-paced (no instructor-led) course -Flexible payment options available without having to finance -Would allow me to sit for the CPC exam -Included Medical Terminology and Anatomy in course What I found was that to start with a program that meets all of those qualifications, I would either have to pay a lofty down payment of $600 and then make $300 payments for a span of 2-3 months to cover the almost $2000 cost of the certification course. I would be, in most cases, afforded an AAPC membership and exam voucher with at least 1 retake. But it was unlikely that I would be able to sacrifice that much money so quickly. I found Ashworth and was a bit hesitant but as with any online certification program there are the obvious risks: 1. Once you pay, you have a set time limits (here it's 5 days) during which you can cancel and receive a full refund, given you haven't completed more than 5% of the coursework. 2. You do not have the engaged, concerned support of a professor or educational staff so any questions or concerns you have, you will be forced to be resourceful and find clarification in the resources given you. 3. It's a business at the end of the day so they provide you a service, for a fee, and you should not expect a really involved college experience, it's not made for that. However, despite the negative reviews, I chose to get my certification through Ashworth, even though it will not prepare to sit for the AAPC's CPC exam (you'll sit for the CBCS through the NHA) because it fit my budget and having those letters behind my name, since they are from an accredited and recognized organization, albeit not the AAPC or AHIMA, is better than not having it at all. When it comes to the coursework: You will find the material is presented in bulk. Lesson 1, not the intro but the lesson, is impossible to get through in a week if you've never taken anatomy or medical terminology. They presented too much material at one time, which is an issue throughout the course. In order for you to truly grasp the lessons, you should dedicate two hours at least a day to spend one hour reading 1/2 of the lesson and the other hour studying that half. If you can dedicate a whole day, even better! I work full time, workout, and take care of my two children so this was hard to do and by the end of the day I was drained before I could read much. There are no practice quizzes or assessments except for these pointless, shallow Check Your Learning quizzes throughout the learning guides. These checkpoints do not test your comprehension or ensure that you grasp the materials in any way. This is a negative given how much information they are presenting butttttt the world of medicine and the entire healthcare industry is so transparent and is growing so exponentially that if you wanted (and you NEED to in order to fully grasp this material), you could find a quiz online for EVERYTHING related to the coursework and do that during that second hour to help you retain the material. They give you four months to get this done and that's possible! Take one week to read the material, dedicating 2 hours a day on workdays and MAXING OUT on off days, and by the end of the week, after having done online quizzes and games, you will pass your exam. Just don't expect the course itself to prepare for it. Now, as far as the depth of the material, it's presented with copious bullet points. There is no in-depth explanations of the information given, everything is presented in a way as to allow the maximum amount of info to be given in the least amount of time. THIS IS THE TREND WITH ONLINE SELF-PACED CERTIFICATION COURSES. If you do not feel comfortable with the WHATs alone without HOWS and WHYS, a traditional classroom setting over the course of a semester would be better for you. The College Itself: The representatives of the college are ill-informed salesmen with no consideration for your situation so do not expect them to woo you or even give a crap. They have no professionalism. When I paid for the course, I was unable to access it for two days because the site was down. Which worried me because we only have the first 5 days in which to cancel it without penalty and I wanted to verify that this would work out for me. Overall: If you are already in the healthcare industry and are only looking for the certification as a way to get into the billing or coding department, this is a good start. If you can't afford to pay for the AAPC courses, this is a good start. But know, this is NOT a course that will prepare you to begin professionally coding. They market it as such but you spend so much time on billing and you don't even touch CPT codes really, that you are not prepared to start, Physician's Office, Inpatient, OutPatient, or Hospital coding. If you are on the payer side, like me, this course really does prepare you for a move into a claims adjudication position because you will have a better understanding of billing and medical necessity in that regard. For all of you considering this course, it's a good starting point to get you prepared for the serious work of obtaining a CPC certification with an AAPC-affiliated Coding program. I say this because, for just $40 a month for about 12-months (which isn't even 500 bucks) you will become familiar with the information needed in order to DO EXTREMELY WELL in the more serious, more complex and in-depth CPC courses offered through the AAPC or AHIMA. I believe that was the right choice for me. Instead of paying $2000 for a difficult more strenuous course that would prepare me to sit for the CPC, which is difficult, and run the risk of struggling insufferably in the course and failing the CPC exam and ultimately wasting my $2000. I am paying $500 for an intensive program that will give me the info necessary so that when I do go through the process of the CPC certification, the material is not completely foreign or complex anymore and I will be better prepared to sit for the exam that truly matters! It also doesn't hurt to have those letters behind your name. If you are looking for a serious course that will enable you to get a more recognized certification through AHIMA or AAPC this is not it and you should know that this course does not allow you to sit for those exams and your certification may not be accepted where you intend to present it, that's why I classify this certification course as an SAT Prep Class, you are not taking the SAT yet because you're not ready to take it and you don't want to waste all the money when you know you're ready, so you pay a small fee for a prep class so that you are more prepared and confident when you do choose to go for it!
Ashworth's online flexibility allowed me to study, write papers, and take exams during all hours of the day. I really enjoyed English Composition II, Principles of Marketing, Professional Selling, and the Consumer Buying Behavior classes. Only once did I have a delay with receiving a text book shipment, which was quickly resolved by contacting Ashworth to ship the next book and unlock/open the next class. 21 of my previous engineering and IT credits from PSU and PCT transferred into the Marketing program of study. I was able to earn the remaining 39 credits necessary to earn an Associate Degree in Marketing through Ashworth in roughly 18 months.
I was HIGHLY skeptical of online learning. I was wrong! Ashworth was amazing!!! They were not only right there to help at every stage of the process but they hid nothing! Anyone who says otherwise didn't read enrollment agreement or couldn't handle the work! It is hard. You have to hold yourself accountable the entire time and no it's not easy. Going to class is so much easier. You have to self discipline. Ashworth advisors were AMAZING!! There was never a time I needed help and couldn't find someone to assist. They want you to succeed. They care. I could not say enough great things about my experience and would HIGHLY recommend anyone that wants to go back to school to call Ashworth. Happy Graduate!!
I'm loving it so far. So flexible and the student portal/sakai (the online course software) is so smooth and easy to navigate. Please don't change it - at least not for a long while, Ashworth! I am very happy with the quality of education, as well as the support. The flexibility is obviously the greatest perk of the school. The fact that you go at your own pace is incredible. And I don't mean at your own pace with a deadline -- I mean REALLY at your own pace. You have up to a YEAR to finish one semester. Granted I don't need that long, but I'm sure some do with very busy lives. I work full-time but was able to finish my first semester in about 2 and a half months. Just about the time of a traditional semester, but you have NO deadlines. Take your time and learn at your own speed. I'm excited to continue!
I currently graduated from the HVAC program. My company encouraged me to do this, but that's a separate issue. As far as I'm concerned the school doesn't get any stars. A trade occupation cannot be taught online, that needs hands on training. The last 3 weeks of my program getting down to my deadline, I finally got a pop up icon "do you need help". REALLY.... If you need help good luck. The downfalls.... Have no idea who the professor is or even if I had questions, no way of communicating. If you do happen to get ahold of the school it's always a representative. Funny thing is I completed all the assignments, but I was only 93% completed. Couldn't figure out why ?? Come to find out I had a project to do. No emails to alert me. If I hadn't contacted a representative at the school....probably would've failed ?? The final exam, what a way to make a fool out of a person. After a year and a half of this course, trying to figure out this occupation on my own & other technicians coming in to assist & trying to learn from them....I'm to the point I don't even want to go to my job anymore due to poor education. Sure....my administrators & bosses are proud of my accomplishments & the 3.75 GPA. The tests are all open book and get 3 chances to take each test to get a higher score. There's no sense of accomplishment there....that's just lazy on the other end. My opinion to others looking into this school....save yourself the trouble & find a hands on technical school or just jump off a cliff.