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Baker College Online Reviews

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Student & Graduate Reviews (90)

1 out of 5
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Degree: Web Development
Graduation Year: 2020

Baker offers more than they actually give. I just dropped out of Baker today after 3 years of wasted time and money. The online classes I "attended" for 6-weeks at a time, back-to-back, were far too focused on piling through a text versus student learning. Almost every teacher I had responded with "Google it" or "watch this video on YouTube" when asking any questions. There is 0, as in zero, instruction for this program. The school advertises that help is available for their courses but in the Web Development program, there is actually none. The only support they provide is if you can't access the software they use for turning in assignments. Beyond that, you have no help. Baker does not allow late assignments. So, if you cannot get a program installed and working correctly in week one, regardless of the hours you spend troubleshooting, they don't care that you're behind on your assignments. In fact, this is all that Baker cares about...just plowing through everything. If you don't understand a topic, well, too bad. Everything is deadline based. There is no such thing as practice. You buy a book and are told to complete an assignment with no instruction and no practice. If you don't get it, your grade is poor and you're forced to move on with not understanding the course. You'll find that neither the admin, counselors, or teachers care about the knowledge you gain --- or should I say, don't gain. After 3 years, I can honestly say, I have learned nothing. This has been an extremely stressful process. Because I work full-time, I was only able to take one class at a time. Even with this, due to the lack of teacher involvement and no instruction, you may find yourself spending 6-10 hours a day trying to figure out how to do something and still come up short. You're so stressed out about getting it done that you have no time to actually learn. As well, to spend this much time in a day working on something only because you have no instruction, yet paying for it, is completely absurd. If you complain about a teacher, the school argues back that their instruction was provided via the YouTube videos or links to websites that they shared online, which 9 out of 10 times have absolutely no relevance to the actual assignment you are working on. The reason I just dropped out is because the classes were originally 6-weeks long. After I spent 3 years there, taking one class at a time, and knowing my date of graduation, they decided to "switch to 8-week courses." They claim that graduation dates are the same but, obviously, this doesn't make sense mathematically. The extends my graduation date by 32 weeks. The told me I could triple up on my class schedule to graduate at the same time. I explained that I signed up for Baker with an expected graduation date that made sense to me. They did not care. The only option they offered me was to withdraw, take on more work that I could handle, or extend for an extra half year. This is like telling a student, you're going to graduate in 4 years and then suddenly change it to 6. Awesome! And of course, they feel no guilt or obligations financially. My goal at this point is to see if I can pursue a legal defense against them to get some of my loans dismissed.

2 out of 5
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Degree: MBA in Human Resources
Graduation Year: 2006

Traditional full-time campus programs were pretty much out of the question since I was working one full-time job and a part-time job. I needed an online option or a hybrid online +part-time campus option. I was initially attracted to Baker College Online because of its impressive statistic of 95% of its graduates working. Yes, they may be working but not necessarily in their field of study. I also liked the school's talk about lifetime job search assistance; how was I to know at the time that the lifetime job search assistance would end up being someone sending me job postings from major job boards--something that I could do on my own? The majority of the instructors that I had were decent and seemed to care about the students. I did have a couple who treated it as "just a job" but they were in the minority. The coursework was stated to be "challenging" as the degree I took was an accelerated program. It was actually pretty easy; just a lot of writing but otherwise not difficult. I am in the same field that I was in prior to amassing $80K in student loan debt. Be wary of claims and research carefully the field that you want to enter.

2 out of 5
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Degree: Supply Chain Management
Graduation Year: 2017

I am one quarter away from graduation and I would not recommend Baker Online to any potential students for the supply chain management degree. Let me be clear Baker overall online has been great, but the supply chain management concentration is a joke and very disheartening to me as a person who works in the supply chain field and was looking to pursue an education in it as well. I am a supply chain management major and I have had nothing but problems with two out of three of the supply chain management teachers. I complained so fiercely to my academic adviser providing documented evidence of the professors unavailability, lack of caring and their overall not preparing me for my future career. The specific teacher didn't respond to emails, wasn't active in the discussion board, grading very harshly for someone who didn't answer questions. When he would respond he responded very vaguely and did not provide guidance. I had him for two classes and they were dreadful. The next professor has no experience whatsoever in supply chain. Does not respond to emails in the time frame (24 hours) or at all unless emailed again. I have asked a simple question about the software we are required to use for as assignment that is ultimately worth 60% of my grade and the response I got was to try another method that we have not been taught at all. I am a 3.6GPA student. I take my studies very seriously and do not feel that Baker came close at all for preparing me for my career in supply chain management.

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4 out of 5
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Degree: Psychology, General
Graduation Year: 2017

I am 2 courses away from graduation and earning my BS in Psychology. I have had a great overall experience. This program has prepared me to go onto a graduate program at another college; I've already been accepted. The other school had no issues evaluating my transcript and allowing me to by pass a couple course because my undergraduate course work already included those courses. I only had 1 rude professor and she in English very early on. The quarter system helped me to obtain my degree faster but they are switching to the traditional semester system next Fall. I will definitely miss Baker.

1 out of 5
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Degree: Agribusiness/Agricultural Business Operations
Graduation Year: 2016

Worst academic advisors. No help with financial aid, they say your set up to receive you loan then the next story is you don't have all the paperwork completed. They drop you from classes that your over half way done and have an A in because the allowed you to sign up only for them to say you you don't have the requirement for that class and make you pay for the class a second time. Online teachers are horrible and don't help you at all and when you go to an academic advisor they send you to another then your going in circles to all of these different people. Will not go back for bachelors degree.

2 out of 5
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Degree: Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Graduation Year: 2008

TAKE CAUTION !!! I have an Associates Degree in Transportation Management, and a Certificate in Truck Driving from Baker College,and I went back back to School in 2014 to get my Associates in HVAC, Heating And Cooling.Before the year ended they Concealed the program, we could finish the program, if we stayed Enrolled but if you didn't they dropped you. I started the next year,and they could not get my financial aid straight, and right before classes started I lost my mother, so I did not start my classes I was hurt, and the last thing on my mind was school. I didn't think about withdrawing from the classes because of my mental state, and I knew by me not starting the classes that i was done. to make a long story short they sent me a letter saying I owe them a Thousand and some odd dollars, for not withdrawing from classes, I didn't think nothing of it because they were all ways good to me, so I called them and told them that I was a student, and my mother had passed so I could not start classes, and that I left the college in good standings, they treated me like crap and told me that it was my responsibility to withdraw from classes, and I explained to them that I had Lost my Mother, and that I did not think about withdrawing from classes, was it any thing that they could do, and then they started spinning me to different departments, the Dean never returned any of my Phone calls, needless to say, now its on my Credit report, good School, but don't expect them to have any empathy for you, it's all about getting your money.

5 out of 5
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Degree: Information Technology
Graduation Year: 2019

I enrolled in the Bachelors Program of Information Technology and Security in 2014. My anticipated graduation year was slated for 2018, but family medical issues resulted in me taking a semester off. I originally started classes on-campus at Muskegon, MI, but currently attend Baker Online. Most of the teaching staff does a great job of educating their students. The most important thing you need to know when trying to get a good education, no matter where you go, is that teachers will put forth as much effort educating you as you do trying to educate yourself. I have yet to come across a teacher at this school that will refuse to help you when you request the help. The rest of the staff has also been pretty helpful and as long as you are willing to ask questions and be patient when it comes to getting the correct answers regarding financial aid, academic information, etc. then you will do fine here. Like most schools it is hard to find an advisor who is 100% invested in your path to education, but I feel this is due to advisers being overwhelmed with the amount of students they have to take on. I recommend attempting to set some expectations with your advisor and if they really don't seem like a great fit attempt to find one that will, some schools will try to accommodate you. As far as the Information Technology and Security program goes, I have to say I really enjoy it. If you do end up going to school on-campus, at least at the Muskegon one, they have all the necessary equipment for you to have a great hands-on experience. I prefer to take my courses online because I can make my own class schedule based on my work and life schedules, as long as my assignments are turned in on time. I also like that as long as you meet the requirements of the assignments given to you by the instructor, you can tailor them to the level of knowledge you currently have so that you can capitalize on your individual learning experience. I do not feel that any of my instructors have given me a course load that I could not handle. If anything I found the curriculum's to be above average and really enjoy that they required me to push myself to put forth a solid effort. I would highly recommend this school to anyone looking to farther their education and career, just make sure that it is the right fit for you.

5 out of 5
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Degree: Healthcare Administration
Graduation Year: 2016

Baker College Online is great for those that are looking for a 100% online curriculum. Whether you are a full-time parent, employee, or all around busy bee, this school is a great choice and fits great into your schedule. However, it is important that you are determined as a student and put in effort or else the flexibility of the courses mean nothing. Baker has a lot to offer as long as you are open and ready for the commitment.

5 out of 5
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Degree: Accounting
Graduation Year: 2014

For my first 100% online school, I found this school to be pretty great. I attended over a 3 year period. Through that time, I had some amazing instructors who took the time to answer all my questions and some instructors who were not that great. Being that it was online, I had to motivate myself to do everything. I had to check my financial aid myself, my courses, enroll myself in the correct courses, and really plan on which courses to take. But there was help when I needed it. My career advisor was great also. I didn't feel alone in the online process at all. I understand online schooling is not for everyone, but it does take a lot to really do well online. Baker College Online helped me become the first daughter in my family to graduate with a college degree. And the online bookstore is awesome. My books were shipped fast and quickly. I love Baker and I plan to continue towards my Bachelors through Baker.

5 out of 5
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Degree: Accounting and Computer Science
Graduation Year: 2014

Baker Online is not for everyone, let me get that out of the way first. If you are not a self starter and cannot learn through textbooks and interactions with other students without the guaranteed lectures of proctors/professors/facilitators, then rethink Baker Online and consider their brick and mortar locations instead. That is the negative with the distance learning at Baker. Now for the positive, you can achieve great things in your education here. I finished my Associates in Accounting with a double major in Computer Information Systems and managed to do so Cum Laude. Keep in mind my first attempt at college fresh out of high school I flunked out after three semesters. You HAVE to make real time to study and commit to your course studies, participate in the discussions with other students and sometimes the instructors in a message board setting, and if you get lost there is no time to catch up, get a tutor (which is FREE through Baker and online as well) and get back on track. There may be better online colleges out there but after watching a few nieces go from some very big name TV online colleges to other TV advertised colleges and failing again and again, I'll spend my money where I know I can not only succeed but excel. I begin my last semester in my Bachelors Fall of 2017 and I am certainly considering on with a Master's here at Baker Online as well! Remember, if you need classroom interaction and lecture time with professors online classes at Baker are not for you! The ability to learn independently is required.

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