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Baker College Online Reviews

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Student & Graduate Reviews (92)

1 out of 5
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Degree: Human Resources
Graduation Year: 2018

I would not recommend this school to anyone. There is no one that can help you and if they do you end up taking more classes than you had to. Also this semester they took away minors, which many of the students were told they had to choose one when they first registered. I have all but two classes done for my minor and I am unable to finish it! I just gave Baker over $3000 for an outcome of nothing! Also why is it costing more for us to take classes when you are now making them 3 credits? I paid less when they were 4 credits! This school is just about taking your money and is no help. Please do not go here!

2 out of 5
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Degree: Information Technology
Graduation Year: 2018

I would have to agree with R. S. Most of his comments are true. In addition, for those studying towards Computer Science and Information Technology Degrees; those who are studying for the CompTIA exams, please be aware.!!! The books and course materials are not up-to-date. In fact, they are obsolete!!! The number one Certification that gets student's foot into the door of your future employers, is the CompTIA A+ certification. Baker College has courses that train you for this exam, however, one probably will not pass the exam based the curriculum of the course. Reason being that 100% of the objectives of the exam no longer are covered. New material has been added to the exam and the books used to study for this exam don't cover those objectives. There is a book that does cover all of the objectives for the exam however, Baker College chooses not to teach from that book. The book is even written by the same author! So basically what I am saying is, Baker College does not put any effort in keeping up with computer science material for the students. This in turn will cause you to fail the CompTIA A+ Certification Exam! Sorry to share this but it is true. The students have to go to outside sources to learn the rest of the material that is not covered in class just to learn all the objectives to successfully pass the CompTIA exams. PLEASE BE AWARE OF THIS!!! In addition, I personally have found that most of the teachers are either lazy or just dont know the material of the class they are teaching. They usually don't have an answer to questions I have asked. Usually they just refer the questions to other classmates or send you to an online website for instructions. The online Baker College instructors DO NOT TEACH THE COURSES! If you want to learn the subject, you teach yourself. And the other reviews I have read about Baker are also true. If you are comfortable learning the subject on your own efforts, you will do well. If you do well being instructed on the material including hands on practice, best not take courses online thru Baker College. The greatest difficulty I have had so far with Baker College instructors have been their lack of interest in the students and just plain refusing to answer questions. The subject matter is hard enough by itself, much less not getting any answers when I am struggling. If I have presented to my instructor my work and ask for confirmation or ask for some help, I never got an answer to my questions from them. It kind of made me wonder if they even knew the subject matter they were in charge of teaching. Incidentally, the instructors don't write the course nor do they chose the books. So usually they don't know anything about the books nor the course they are supposed to be teaching. I believe that if they did chose the books and wrote the course, they would be knowledgeable enough to answer my questions. I would like to end on a positive note however. My academic advisor IS AWESOME and very interested in my success at Baker College!!! Ask for T. if you decide to attend Baker College online after all.

1 out of 5
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Degree: Web Development
Graduation Year: 2020

Baker offers more than they actually give. I just dropped out of Baker today after 3 years of wasted time and money. The online classes I "attended" for 6-weeks at a time, back-to-back, were far too focused on piling through a text versus student learning. Almost every teacher I had responded with "Google it" or "watch this video on YouTube" when asking any questions. There is 0, as in zero, instruction for this program. The school advertises that help is available for their courses but in the Web Development program, there is actually none. The only support they provide is if you can't access the software they use for turning in assignments. Beyond that, you have no help. Baker does not allow late assignments. So, if you cannot get a program installed and working correctly in week one, regardless of the hours you spend troubleshooting, they don't care that you're behind on your assignments. In fact, this is all that Baker cares about...just plowing through everything. If you don't understand a topic, well, too bad. Everything is deadline based. There is no such thing as practice. You buy a book and are told to complete an assignment with no instruction and no practice. If you don't get it, your grade is poor and you're forced to move on with not understanding the course. You'll find that neither the admin, counselors, or teachers care about the knowledge you gain --- or should I say, don't gain. After 3 years, I can honestly say, I have learned nothing. This has been an extremely stressful process. Because I work full-time, I was only able to take one class at a time. Even with this, due to the lack of teacher involvement and no instruction, you may find yourself spending 6-10 hours a day trying to figure out how to do something and still come up short. You're so stressed out about getting it done that you have no time to actually learn. As well, to spend this much time in a day working on something only because you have no instruction, yet paying for it, is completely absurd. If you complain about a teacher, the school argues back that their instruction was provided via the YouTube videos or links to websites that they shared online, which 9 out of 10 times have absolutely no relevance to the actual assignment you are working on. The reason I just dropped out is because the classes were originally 6-weeks long. After I spent 3 years there, taking one class at a time, and knowing my date of graduation, they decided to "switch to 8-week courses." They claim that graduation dates are the same but, obviously, this doesn't make sense mathematically. The extends my graduation date by 32 weeks. The told me I could triple up on my class schedule to graduate at the same time. I explained that I signed up for Baker with an expected graduation date that made sense to me. They did not care. The only option they offered me was to withdraw, take on more work that I could handle, or extend for an extra half year. This is like telling a student, you're going to graduate in 4 years and then suddenly change it to 6. Awesome! And of course, they feel no guilt or obligations financially. My goal at this point is to see if I can pursue a legal defense against them to get some of my loans dismissed.

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2 out of 5
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Degree: MBA in Human Resources
Graduation Year: 2006

Traditional full-time campus programs were pretty much out of the question since I was working one full-time job and a part-time job. I needed an online option or a hybrid online +part-time campus option. I was initially attracted to Baker College Online because of its impressive statistic of 95% of its graduates working. Yes, they may be working but not necessarily in their field of study. I also liked the school's talk about lifetime job search assistance; how was I to know at the time that the lifetime job search assistance would end up being someone sending me job postings from major job boards--something that I could do on my own? The majority of the instructors that I had were decent and seemed to care about the students. I did have a couple who treated it as "just a job" but they were in the minority. The coursework was stated to be "challenging" as the degree I took was an accelerated program. It was actually pretty easy; just a lot of writing but otherwise not difficult. I am in the same field that I was in prior to amassing $80K in student loan debt. Be wary of claims and research carefully the field that you want to enter.

2 out of 5
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Degree: Supply Chain Management
Graduation Year: 2017

I am one quarter away from graduation and I would not recommend Baker Online to any potential students for the supply chain management degree. Let me be clear Baker overall online has been great, but the supply chain management concentration is a joke and very disheartening to me as a person who works in the supply chain field and was looking to pursue an education in it as well. I am a supply chain management major and I have had nothing but problems with two out of three of the supply chain management teachers. I complained so fiercely to my academic adviser providing documented evidence of the professors unavailability, lack of caring and their overall not preparing me for my future career. The specific teacher didn't respond to emails, wasn't active in the discussion board, grading very harshly for someone who didn't answer questions. When he would respond he responded very vaguely and did not provide guidance. I had him for two classes and they were dreadful. The next professor has no experience whatsoever in supply chain. Does not respond to emails in the time frame (24 hours) or at all unless emailed again. I have asked a simple question about the software we are required to use for as assignment that is ultimately worth 60% of my grade and the response I got was to try another method that we have not been taught at all. I am a 3.6GPA student. I take my studies very seriously and do not feel that Baker came close at all for preparing me for my career in supply chain management.

4 out of 5
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Degree: Psychology, General
Graduation Year: 2017

I am 2 courses away from graduation and earning my BS in Psychology. I have had a great overall experience. This program has prepared me to go onto a graduate program at another college; I've already been accepted. The other school had no issues evaluating my transcript and allowing me to by pass a couple course because my undergraduate course work already included those courses. I only had 1 rude professor and she in English very early on. The quarter system helped me to obtain my degree faster but they are switching to the traditional semester system next Fall. I will definitely miss Baker.

1 out of 5
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Degree: Agribusiness/Agricultural Business Operations
Graduation Year: 2016

Worst academic advisors. No help with financial aid, they say your set up to receive you loan then the next story is you don't have all the paperwork completed. They drop you from classes that your over half way done and have an A in because the allowed you to sign up only for them to say you you don't have the requirement for that class and make you pay for the class a second time. Online teachers are horrible and don't help you at all and when you go to an academic advisor they send you to another then your going in circles to all of these different people. Will not go back for bachelors degree.

2 out of 5
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Degree: Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Graduation Year: 2008

TAKE CAUTION !!! I have an Associates Degree in Transportation Management, and a Certificate in Truck Driving from Baker College,and I went back back to School in 2014 to get my Associates in HVAC, Heating And Cooling.Before the year ended they Concealed the program, we could finish the program, if we stayed Enrolled but if you didn't they dropped you. I started the next year,and they could not get my financial aid straight, and right before classes started I lost my mother, so I did not start my classes I was hurt, and the last thing on my mind was school. I didn't think about withdrawing from the classes because of my mental state, and I knew by me not starting the classes that i was done. to make a long story short they sent me a letter saying I owe them a Thousand and some odd dollars, for not withdrawing from classes, I didn't think nothing of it because they were all ways good to me, so I called them and told them that I was a student, and my mother had passed so I could not start classes, and that I left the college in good standings, they treated me like crap and told me that it was my responsibility to withdraw from classes, and I explained to them that I had Lost my Mother, and that I did not think about withdrawing from classes, was it any thing that they could do, and then they started spinning me to different departments, the Dean never returned any of my Phone calls, needless to say, now its on my Credit report, good School, but don't expect them to have any empathy for you, it's all about getting your money.

5 out of 5
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Degree: Information Technology
Graduation Year: 2019

I enrolled in the Bachelors Program of Information Technology and Security in 2014. My anticipated graduation year was slated for 2018, but family medical issues resulted in me taking a semester off. I originally started classes on-campus at Muskegon, MI, but currently attend Baker Online. Most of the teaching staff does a great job of educating their students. The most important thing you need to know when trying to get a good education, no matter where you go, is that teachers will put forth as much effort educating you as you do trying to educate yourself. I have yet to come across a teacher at this school that will refuse to help you when you request the help. The rest of the staff has also been pretty helpful and as long as you are willing to ask questions and be patient when it comes to getting the correct answers regarding financial aid, academic information, etc. then you will do fine here. Like most schools it is hard to find an advisor who is 100% invested in your path to education, but I feel this is due to advisers being overwhelmed with the amount of students they have to take on. I recommend attempting to set some expectations with your advisor and if they really don't seem like a great fit attempt to find one that will, some schools will try to accommodate you. As far as the Information Technology and Security program goes, I have to say I really enjoy it. If you do end up going to school on-campus, at least at the Muskegon one, they have all the necessary equipment for you to have a great hands-on experience. I prefer to take my courses online because I can make my own class schedule based on my work and life schedules, as long as my assignments are turned in on time. I also like that as long as you meet the requirements of the assignments given to you by the instructor, you can tailor them to the level of knowledge you currently have so that you can capitalize on your individual learning experience. I do not feel that any of my instructors have given me a course load that I could not handle. If anything I found the curriculum's to be above average and really enjoy that they required me to push myself to put forth a solid effort. I would highly recommend this school to anyone looking to farther their education and career, just make sure that it is the right fit for you.

5 out of 5
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Degree: Healthcare Administration
Graduation Year: 2016

Baker College Online is great for those that are looking for a 100% online curriculum. Whether you are a full-time parent, employee, or all around busy bee, this school is a great choice and fits great into your schedule. However, it is important that you are determined as a student and put in effort or else the flexibility of the courses mean nothing. Baker has a lot to offer as long as you are open and ready for the commitment.

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