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Baker College Online Reviews

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Student & Graduate Reviews (90)

5 out of 5
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Degree: MBA
Graduation Year: 04/2003

Baker College is on of the best colleges in the world. It has good programs and very experienced and talented professors. The courses are rigorous and make sense.

2 out of 5
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Based on my recent experience with staff at Baker College, I would not recommend Baker. Several years ago I enrolled in the introductory online course new online students are required to take prior to enrollment at Baker. I actually enjoyed the experience.

Several years passed before I decided to continue with my degree and I selected Baker's AAS online degree program with Baker since initially I was only going to be a guest student and take prerequisite courses at a local college - which I did. I was only going to take the courses I needed that were not offered online from my own community college at Baker.

Looking forward to enrolling - I let them know of my goal and asked how to get started. I was flabbergasted when I received an email from a representative informing me that I'd failed to complete a course and that I hadn't paid for it and was not able to register until it was taken care of. I let them know this was a mistake - requested any documentation they were relying on that implied that these charges applied to me. They never sent any documentation to support the false claim but I was promised someone would look into it.

I got another email informing me that the corrections had been made and that I should get in touch in order to set my course plan. A few minutes later another email arrived informing me that I was not eligible based on the same gross errors and that a reply was "required." First thought: "How dare they make such a huge mistake and then have the nerve to hold me responsible for it." Then to demand a reply! What kind of mismanaged operation is this? It is clear they have poor communication between divisions, poor record keeping, and horrible customer service.

The operator also refused to put me through to the office of the college president after I explained my complaint. She insisted I try to get it sorted with the same group who'd made the mistake and were ignoring my requests to have the situation corrected. I am going to file complaints with appropriate agencies and request a refund for the money I paid to take the intro to online studies since I have no intention of enrolling at Baker now. My daughter was also enrolled in Baker and my son was to have enrolled as a full-time online student beginning fall 2012 - that's not happening now.

All Baker had to do was review the mistake they made and be decent enough to admit it and correct it. I hope the loss of tuition times 3 was worth it and I pray my letters will initiate an investigation. With the level of omnipotence they have shown me, I surely can't be the only person they've done this to. I don't care how they messed up I just want them to correct their error and give me an apology and my refund.

4 out of 5
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Graduation Year: ??

I am a student who started in 2009 and was in the BCS 2009 program, steadliy taking classes and last quarter I had to take time off. Now I went to sign up for classes again and there is a new 2011 BCS program in which they say I must take. It has several more classes than the 2009 program in which I first enrolled, I wish to go back to the 2009 program and Baker will not let me.

They say it is a policy that if a students take a quarter off then they will be reentered into the new program, however I have taken a quarter of before due to work schedule and nothing changed. Wish I could talk to the online Dean regading this. Classes here do have alot of work but you have a sense of accomplishment after finishing and I feel like I know the subject matter. All my teachers were nice except my Sociology teacher, and I will say his name because he was horrible at grading and not helpful, unclear direction for assignments - A.D.. Not sure if he is still a teacher, I am sure he had alot of bad complaints, but if you get him, drop the class, immediately.

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5 out of 5
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Graduation Year: 2016

I have had the best experience so far. Any paper work you would ever need is on the website. The staff is SO nice. They always take time to talk to me and they give me straight answers instead of transferring me from department to department like other colleges I have attended. Everything is just so organized, easy and pleasant. I'm so relieved because I didn't think I could go back to college. I'm glad I did :)

5 out of 5
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Graduation Year: 2013

I got my Associates Degree from Fisher College, in Boston, MA- at present I do not see where they offer online classes. With Baker College, they accepted all my classes from Fisher College and also from Charleston Southern here in South Carolina.

I have found Baker College to have excellent instructors, who are quite knowledgeable in the subject matter and they do interact very well with students on our discussion board. I think the curriculum that Baker College offers, are in-depth, with much research and thought taken for assignments. I am having a wonderful time taking classes online.

A person who attends Baker College will get a deep understanding of the subjects being taught, and come away with not wanting some classes to end.

5 out of 5
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I have been reading several reviews of Baker Online and I will admit that some of them are quite interesting to say the least.

For a little background information on myself, I graduated from one of Baker's campus programs in 2005 and without it, I would not be where I am today. I'm currently enrolled in Baker's online Psychology program and expect to graduate next year.

Baker requires a great deal of work and dedication on behalf of their students. Any problem that you find in the classroom setting, you can find online as well. Yes, there is a great deal of homework involved and yes, you are practically teaching yourself the material. I have had really crummy instructors in the past that made me question my decision to attend Baker any further, but that is where the end of quarter surveys come into play. I have seen on-campus instructors lose their jobs over these surveys as well as online instructors.

Yes, if you are attending Baker Online, expect to do a lot of work--your degree wouldn't feel as good if it was just handed to you, now would it? I work full time and attend class full-time and currently carry a 3.6gpa. Yes, the discussion board requirements are demanding (especially if you're taking more than one class at a time), but if you use your noggin, you can not only answer any questions that you have regarding homework assignments (lets face it--if you have a question, someone else probably does as well) by reading what other people have posted.

Welcome to the real world where you are actually expected to work to obtain your degree. Online classes are not for everyone and there are those who require the physicality of having an instructor in front of them. However, after attending Baker's Online program for almost 2 years, I will most likely attend their Online campus for my Master's program in the near future.

As far as the price of classes are concerned, I have researched numerous online schools and Baker Online (even their Master's program) is still the cheapest I've found. Also, no where is it written that you MUST purchase the books from the Baker Bookstore. They would like you to, but its not a requirement. As long as you have the ISBN number for the book, you can get it anywhere such as Amazon. I've even rented books for class (via ecampus.com or half.com) so purchasing brand new textbooks each quarter is not necessary.

5 out of 5
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Graduation Year: 2013

I read many of the reviews and it seems as though many people just complain about the instructors being part time. Why should it matter if an instructor is part time or full time, just as long as they contribute to the class. I have attended Baker for two years now, and I am very happy with the school. I have had horrible instructors as well as good, but let's face it, you get the same thing in a brick and mortar college. Online college is great. It allows me the flexibility to work full time and go to school from my couch.

I have found that Baker is actually harder than one of my local colleges I attended. They give you a lot of work, but college isn't supposed to be a cake walk. The reason why I decided to go to Baker was due to their participation requirements. I had taken several online classes as my local school and it seemed as if I was the only one attending.

Baker is a great school and I would highly recommend it for someone who is not afraid to work. Let's face it, if you just want to be handed a degree there are many schools out there that will just send you your diploma for making your payments. Is that the type of school you want to go to? If you're really serious about a quality education, then Baker is the place for you.

4 out of 5
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I have never heard of any college making a student do an internship, even when they already hold a job that reflects much of the courses they took online. Sorry to say but I had to leave Baker due to this, it took me way to long to get into the position that I had to give it up for some silly internship. I wasn't going to lose my job for Baker, wasn't worth it. Not sure if Baker is wanting students to lose their current positions or what.

I think the Department of Education should look into this. It makes me wonder if the federal money that Baker gets is being put to good use when a student has to do an internship. What a waste.

4 out of 5
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I went back to college June 2009 and took my first ever online class. I must say I was terrified! However, after the first couple of posts, learning how to do it,and finding a diligent rhythm, I was hooked. The beauty of online learning is 1. you can do homework and laundry at the same time (or anytime for that matter), 2. any resource one might need is available 24/7, 3. the library never closes, 4. students have access to all assignments for the entire week. Meaning they can do it all at once (:D) or spread it out as they have time, 5. social media site make it easier for current and past students to connect in "real time" and help each other without having to "meet" in person and the list could go on and on. I completed my BBA/HRM in 2 yrs (a four yr degree) and I did it by taking many of my classes online. All of us have busy schedules, taking online classes allowed me to free up time, by not having to drive to a campus and spend hours there. Most every instructor I've met online was available for direction anytime and will respond within a few hours. I would recommend online learning to anyone. Baker Online combined with a few campus classes afforded me the time to complete my degree and move on. The experience was so good that I intend to complete my Master's Degree, all online, beginning August 2011. Best of luck to all students. The new millennium is upon us, take advantage of it!

4 out of 5
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Major: BSCS

I've been with Baker for a few years now and had all kinds of instructors. Some of them are conscious that they have an easy job - they don't have to show up on classes five days a week as it's required from the students. So they go easy on the students that need help.

In the other hand, there are the lazy teachers that whine about compensation, don't help anyone at all, change policies in the middle of the quarter, despise students who are better employed than they are... you name it. One thing is to know you have a mediocre job and keep on the down low. The other is to get money for nothing and puff your chest saying you're an academic.

Most instructors don't even provide answers for assignments that were graded. How does the student know what they got right and what they got wrong, and thus, how fair is the grading? Once again, not all of them are like that, but some are. One example: since the assignments and Discussions Questions rarely change from one session to another, instructors just forward the material to the students as they received, without checking for errors.

I took several programming classes, and ALL of them had outdated instructions on how to install software, or how to load a database, where to get help or even links. If a instructor don't even bother to check if a link works, what is the point of having a instructor? They should be called bureaucrat clerks, whose only job is to make sure that students are turning in assignments on time.

In one of those classes that I've taken for example, I was having a hard time figuring out how to configure an web Server, then I was naive enough to ask for help from the instructor. He had the audacity to tell me - "too bad, it's your problem. You should have asked your colleagues". That infuriated me! I came down on him as a ton of proverbial bricks, and from that day on he seemed much more "concerned" on how I was doing in class. Since students that are enrolled on Baker are on their own - and as it was expected the “Judiciary” is set to keep the dysfunction as it is; its hearing processes are there just to avoiding law suits. If you were assigned to a lame instructor, do this instead:

- If it's too late to drop and get any refund on your tuition, don't bother to contact your advisor - it's a waste of time. My advisor was scared to even give me the name of the Dean that oversees that instructor, let alone help me at all. Contact Michigan State Board of Education, then contact the Dean of that instructor, and let him know that you have filed a formal complaint with the Michigan State Board of Education.

- If you want to go higher, contact the US Department of Education too, since Baker, for being a recipient of federal money, is bound to follow federal regulations, as far as not committing fraud (false advertisement, skewed graduation forecasts, not accepting transfer credits from other accredited high education institutions) and other known issues.

- Also, contact the Baker Online Dean and let her know of your official complaints.

- If you stay till the end of the class and got jerked around, be sure that you fill out the survey that comes out in the end of the quarter, providing your contact information, so they know you're not joking. Also make sure that you inform them, once again, that you have filed complaints with both Michigan State Board of Education and the US Dept of Education, and that they are aware that the school is ignoring you. That survey is disclosed to the school board of trustees. Someone will contact you for sure then. It's your money, it's your time, it's your life. You have the right to have the education that you deserve.

Just to conclude: the whole problem with this school is that they tried to get into the online education market without budgeting correctly up front. Now they are struggling and the students are the getting the bad end of the deal.

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