Brandman University Reviews
Student & Graduate Reviews (77)
Brandman University helped me complete a life long goal of going to college and earning a degree. The faculty and counselors at the Travis AFB location were awesome and a joy to work with. They helped me every step of the way, enrolling for classes, applying for tuition assistance and federal pell grant, culminating with them congratulating me on stage at my graduation.
Overall I had a really good experience, I feel bad for those that haven't. But, my instructors were caring and understanding that life gets in the way occasionally. If I ever had any issues with my course work I was able to contact in instructor and have it fixed in a few hours, they would allow me an extra day or only reduce a few points off of my grade. The financial office can use a little work, but being in the military and using FASFA I was able to get approved in less than 2 weeks, granted FASFA didnt pay for my classes until I was nearly finished. I think this is kind of normal, because when I contacted One Stop they told me not to worry because I had my approval amount and letter. They told me that it would be taken care of, I am out of the San Diego office, the only issues I had while attending this college was when I had credits that were not applied and having to write the dean. Overall I would recommend Brandman as a good business school.
Very engaging an enlightening program. Had a chance to concentrate on studying one class/subject area at a time. Fund the Finance course the most challenging. Made some good contacts and, I think, lifelong friends along the way. I do wish the alumni group was more active, too.
Earning my MAOL at Brandman set me on the course toward running my own Leadership Consultancy firm. During the program I was working in a corporation and was able to bring much of what I learned to the work place. When I started my program, I had a team of 10 people I was responsible for and only a few years later I was VP of Organizational Development and was responsible for the talent management of over 900 people. In 2008 I decided to launch my own firm, providing leadership development services to corporations. Almost 2 decades later I am in touch with classmates and professors. I highly recommend Brandman.
I want to be absolutely clear with this review that I believe Brandman University and their financial aid practices is a complete scam and illegal. Enrolling with Brandman University was the easiest part of my experience. I spoke to a counselor who helped me choose the right courses and filled out my financial aid which I was told was approved. I began attending a full work load and up until this point everything seemed great. All of this changed when I locked out of my courses without any warning. I called One Stop to determine what was going on and they said my financial aid had not been approved yet. To me this didn't make sense because why would a school allow a student to enroll in courses if their aid was not officially approved? Either way they assured me it would be temporary and I would be able to continue my coursework. I remained not only locked out of my courses but was unable to withdraw from them, earning the F grade in all of the courses. The financial aid department never contacted me and never responded with anything other than the initial response when I would contact them. Now nearly three years later, Brandman is saying I owe them over $7,000 and are threatening to take me to the State Franchise Tax Board if I do not pay in full by November 29th, 2016. After being contacted by one of their staff members I have been told that their "investigation" found that I am liable to pay for the courses. The staff member who I have been in contact with even claims that it is not in their "standard practice" to lock students out of classes for financial aid not being approved. Well it happened to me and after asking for login records, the contact has gone silent. This entire situation makes zero sense and to reiterate what I said above. I was never allowed to finish my courses or withdraw from them since I was locked out. Because I was unable to withdraw I earned fail grades in all of the courses, this then canceled my financial aid that still had not been fully processed. Brandman allowed me to enroll in courses and told me my aid was approved even though it was not and that is what led to my situation, their lack of professionalism and a horrible financial aid department. I assumed since I was unable to take my courses and withdraw from them that this was done automatically. I ended my brief experience with Brandman and moved on. To my shock I began receiving calls from a collection company in regards to this matter. Not once did Brandman reach out to me via phone or direct mail to discuss this matter, they simply sent it to collections or apparently sent important things to my school email? As of now Brandman stands by their threat to report me to the State Franchise Tax Board and are being completely unreasonable. This is essentially a request for me to pay for a service that I never received. Brandman is stating that the amount they are requesting by paid in full by the end of this month, completely unreasonable. For these reasons I am now filing a report with the BBB, CA Attorney Generals Office and am in contact with several law firms for legal counsel. After reading the numerous reviews on here, it appears my situation with Brandman University and their financial aid practices is not uncommon. I encourage anyone that reads this and has a similar situation to please reach out to me as I intend to file a class action lawsuit should Brandman University continue with the course of action they have chosen. I can be reached directly at, email@example.com.
Everyone can see that most negative reviews of this university involve the financial aid and one stop departments. My experience with these departments at Brandman was also extremely negative. My financial aid was almost always over a month late and nearly every time I was supposed to get financial aid I'd have to email the chancellors office threatening to report the University for financial aid fraud. When I did this my funds were magically disbursed the next day. I was charged random fees and they apply financial aid to future tuition. This school's financial departments are unethical, and the one stop department, who acts as a go between for students and Brandmans financial department, can never provide answers. I've had to fight fraudulent charges on my bill. I've had to fight my financial aid being applied to the next two terms I am registered for. The school has a flexible schedule, but all the trouble you will have with billing, and getting resolution to any scheduling problem overshadow the good schedule. I also wasn't impressed with many of the teachers. There are a few good ones, but many bad ones. One instructor fell asleep in every class. Grades are often not give until weeks after papers are turned in. I do not recommend this school to anyone. It's a very unethical school, and I will not be surprised when they are finally caught for financial aid fraud. Recently I listed some of the specific problems I had with this school on their Facebook page. The following day they removed all the reviews and students are no longer able to leave reviews on their Facebook page. Brandman University is running an unethical financial department, and it won't be long before all these problems get them into trouble. It's not a University you want to take a chance with. Find one of the several other Universities that offer the same flexible schedule.
I am surprised at all the negative reviews because I found my experience with Brandman to be great. I was able to fit it into my schedule nicely (working full time with a 5 year old at home) and finished my degree in 18 months. My questions and concerns were always addressed immediately by my advisor or professors (with the exception of 1 professor who was not very helpful). I found the coursework and what was expected of me in order to earn a good grade easy to understand. The financial aid office and system was also easy to understand. I am considering going back for my Masters.
Overall, I had an alright experience with Brandman. That being said, their financial aid office aka OneStop is in serious need of some help. Last year, they disbursed funds back to me after only paying part of my classes and I didn't realize it until I put that money back onto my loans. Later in the year, I asked when the next disbursement was scheduled. I was told it already happened. Guess what didn't happen for another week? I also noticed that my tuition increased roughly $300. I asked if/why it increased. They told me that it didn't, just an extra $15 for the technology fee. How does that explain the other $275? Most of my interactions with them have been problematic in a number of ways. I don't regret going there because of the convenience but if I want to get my BA, I'll go elsewhere.
First and foremost I must say this has been the worse college experience that I've ever had. The financial aid department did horrible service, the advisors don't do their best to be accurate with their information and in the long run you end up paying for everything. They will always put you at fault for the mistakes that they've made. I think all the people who have complaints about Brandman should get together and escalate our concerns to a higher level.
This place is terrible. DO NOT DO IT. It is shocking to me that reputable for profit colleges have had to close in California, but places like this get to continue because they are under the label of "non profit". This place is a racket. It is extremely expensive and you get very little in terms of service for how much you have to pay. The financial aid department is terrible, as are the academic advisors. They do not respond to inquiries in a timely manner, do not have relevant information and when they do finally get to you, you've missed valuable information and deadlines. This school seems the only real option for some programs but do yourself a favor and do more research. There are other schools out there that don't cost an arm and a leg and you will get similar level of service. BTW, the teachers are actually ok. It is the administration that is horrible.