Capella University Reviews
Student & Graduate Reviews (275)
Capella SCAM Complaint After four years and over $80K in expenses, I have realized that it would be folly to continue with the doctorate program in education at Capella University. I've never ever left a program before, but I am doing it now. I really wanted to believe that the school was organized to help students succeed, but I have experienced and realized it is set up more to take money than to support its students. Fact one: the constant changes of the program require constant adaptation on the student's part and resubmission of materials. Fact two: contact information for complaints is not readily available. Good luck trying to contact the president or top deans, they simply don't want to be bothered. Fact three: the tremendous amount of complaints and lawsuits documented online suggest the problems at the school are systemic. Fact four: After you have completed two years of course work, you will have five years to complete your doctorate. It took two years to gain approval for my research, leaving me only three years to complete the dissertation. When it became obvious after multiple attempts to obtain participants that the project was not going to work, the adviser, help desk and mentor could not offer any help other than to suggest to "try harder" or graduate with a masters, which I already have. To resubmit a new topic and finish within three years, given the timelines simply was not doable. Fact five: In my experience, the majority of the mentors are not full time employees and have side jobs. The quality of the mentorship is severely lacking. It would have been helpful to have a mentor to counsel me on the appropriateness of the topic rather than to allow me to stumble along wasting time and money. The reality I learned was that when you are doing a doctorate, you need access to participants. Go easy and find support for this outside the university, because Capella won't do anything, except provide you with matrix and outlines for your $5,000 per quarter. In sum, Capella has been one of the most frustrating and incompetent educational programs I have ever experienced in my forty years of education and I would warn anyone who is considering it to reconsider and find a program that has support to get you to your goal. If you are in the program and experiencing the same frustrations, you may want to cut your loses and move on.
I started the DHA program with Capella in the Summer 2012. Everything was going great. The only gripe I had at the time was not getting information about the dissertation and no advice for getting ready for the dissertation. The program started out with 39 students and dwindled down to 4 when we got to the dissertation. Throughout the first three years, I was told by my advisor that the entire program would only be 4 to 4.5 years to complete from start to finish. I went into the dissertation and found out t that it will be longer than the year they told us and it will be anywhere from 2 to 3 years with multiple delays because the assigned mentor will find flaws and not point them out and just return the section of dissertation. Dr. Davis was facilitating the dissertation, when asked about the delays we were told if we don't like it, oh well. She is extremely unprofessional and rude to the students asking questions. My colloquium was changed twice without notice and was told that I couldn’t proceed with my dissertation because the next colloquium wasn’t available until the fall semester. I was forced to take Spring and Summer term off because of the universities policy about taking the colloquium in either the first or second dissertation course. I spoke with other students in the program and they weren't told about the colloquium and blindsided by the cost and extended cost from the colloquium alone. Tuition has gone up since starting the DHA program and wasted 70k on a degree I will never get. Dr. D. didn't answer questions during the dissertation meeting about the continued financial cost only saying it’s not the school’s problem, "shame on you if you aren't doing anything while waiting weeks for the mentor to provide feedback. Its your responsibility to read read read read”. You need to call your financial advisor to sign up for an additional 8 semesters and 50% of people that start dissertation don't finish." When a student asked her where to find something about the CITI her response was, "you need to find that for yourself. I will not show you where to find that". I emailed my mentor 3 weeks ago and haven't heard back to start an professional dialog. Also, my mentor changes three times before starting the dissertation course. When I was able to reach out to my newly assigned mentor, he was not helpful and proceeded to talk about his professional accolades. I became concerned because I only have 19k left in student loan money and they are saying another 20k to 40k after spending 70k already. I never heard of a DHA that cost 110k to finish. In my case I was told I needed another 37k to finish the program. I reached out to my academic advisor and was told, “you need to give the dissertation courses a chance and when you have no more student loan money, we will go from there”. I spoke with another advisor about transferring to a MHA to savage something and was told, “A lot of students get edgy when they have no more money and I can’t answer what the program will do. You have seven years to complete the entire program”. I requested a petition to have my courses transfer over and then got a call from my academic advisor that she was leaving and I needed to contact the university at the end of 2015 to restart my dissertation. On 01/06/2016, I reached out to the school about resolving the issues and salvaging something from three years and 70k in course work, I was told nothing could be done. On 01/25/.2016, I reached out to the university a final time and spoke with Jon Michelson and was told, “There is no direct link between DHA courses and MHA courses, which means that you would need to petition each course to see if there was a direct match. Even if there is a direct match we can only allow up to three courses to be transferred in, which would leave you with nine courses left to complete. I suggest we move forward with the Certificate in Health Administration”.
Please rethink going to this online university. I was enrolled in Flex Path and had some personal issues and was not able to complete the two classes I was in. They told me I was being dropped from Flex path and would need to go back to traditional classes and once dropped from Flex Path you are not allowed back in. So, why would I go from a competency based program where I can graduate in a shorter period of time with less money spent to the traditional online class outline, which will take me three years to graduate and more money. Read the fine-print keep track of your financial aid because they now are saying I have a balance and research other online colleges that offer FlexPath programs. Listen school is what you make out of it and I love online classes. However, I think Capella has showed less then stellar behavior in the way they handled my situation. This is my personal opinion and I stand by my opinion pertaining to this University.
This competency-based MBA program is one of a kind and requires discipline, motivation and determination. It is about problem solving at every level, very similar to real life. I truly enjoyed the experience and was passionate about completing the program The staff is friendly, professional and responsive. I cannot say enough about the program. It takes effort and determination in completing the coursework that may not be familiar while you can blaze through the topics in which you have experience. I also was impressed with the emphasis on ethics and integrity as part of the business environment. A class-act organization. You truly cannot beat the cost of the program - it's up to you on how much you want to spend. Other MBA programs has a set fee for the degree. At Capella, you pay by the quarter and it's up to you on how many courses you can complete during that time.
Do not go here. They are uninformative and all about making a dollar, your education is not a concern of the teachers or staff. I went here for two years and thought when I understood the process it would get better, but it only gets worst. This school will not last much longer due to their un-useful staff. The students are not very educated or ready for the work world after graduation. This is my personal experience, which is identical to many others I know that attended this school.
Capella is really one of the worst school to attend. Universities such as Capella will take our country back years and years. The education materials are weak. They promise you of flat rate, and you think you will be able to save thousands of dollars because now you can take as many courses to finish fast, but it's big lie. This school should be going through serious audit and former students should be getting their money back. My advice to students, if you're busy professional make your choice very careful. It's not like before that you have no options, there are many other reputable schools that offer online education to working busy individuals. Don't be fooled by no GRE, GMAT, or other standardized test that CAPELLA offers, invest some money and time to complete courses in GRE, or other exams and attend good school. You will see a good return on your investment. Capella will find many ways to keep you in school and you will find yourself paying more and spending more time to get your degree. Be AWARE of Capella practices.
For anyone reviewing the negative comments- please note the grammar, language, emotion, and content of those negative posts. I have seen a multitude of students disappear from the program and in my opinion it was the correct decision. I have read numerous posts where the student did not last through one course. It takes time to get used to an on-line program and it is challenging to work in a virtual environment. I am entering the dissertation phase of my degree and I think that those that have made it this far deserve it. The dissertation process is extremely challenging and I imagine that we will lose more learners. A friend of mine is a full professor at a Big 10 university and when I told him how challenging the dissertation process was, he just gave me a wry smile and said "it should be"! You can believe what you want, but it takes effort, desire, resilience, and support to make it happen. Only those who deserve it make it through. The rest is up to you....no excuses.
I was pleased with my coursework and found the classes timely and current. I was pleased until I started the dissertation process and have found roadblock after roadblock and most could be prevented. Feedback and approval from chairs and committees takes forever. For this reason, I would strongly suggest no one invest any money in Capella University. I am extremely disappointed with the program.
Capella is a great institution. I have since recommended several individuals to this institution. My husband graduated with his masters degree in Marriage and Family Therapy (practicing and licensed therapist now) and my cousin is pursuing hers at his time. It was a difficult 7.5 years. I graduated with a 4.0 because I gave it everything I had. I took one year off because I had a baby. After that, I went full force ahead with the dissertation. The dissertation took me 2.5 years alone. After speaking with my advisor, I realized that I had actually finished the dissertation faster then "average". I'm told that it takes an average of 16 semesters to pass dissertation. Hey, it just takes time. I did mine in 10 ( or something like that) . It's hard and arduous but hard work pays off. I teach at six different institutions. I have taught at a total of 8. I make well over six figures teaching. I have been offered various opportunities, including full-time opportunities and opportunities to serve as a subject matter expert for various classes. I have taught over 70 different criminal justice/forensic related courses for various institutions at both the undergraduate and graduate levels. I have no problems securing employment. This is a regionally accredited institution. You will be academically prepared and professionally prepared once leaving this institution, if you put in the work. In my experience as a professor of higher learning, students who complain, are more often than not, those who simply do not have the tenacity to forge ahead. Things will not be handed to you on a silver platter at this institution. Most complaint individuals on this board associate issues with their financial situation with the school being a lackluster institution because it's for-profit. Take a look at the complaints. Often times you will see a complaint tailored more towards financial issues than towards academics. Just because you "want to PHD" doesn't mean you have the tenacity it takes to persevere. If you want it, really want it, you will do what it takes to EARN it. Plan for it-allocate your budget. You may need to finance your education via other means; beyond federal aid. Know this ahead of time. Plan for a longer dissertation process than originally expected. This way, you won't be disappointed when in fact, it does take longer. Look into working smarter not harder. Purchase software such as voice typing software. I would not have made it through my program without Dragon NaturallySpeaking or Dragon dictate for Mac. I never have to type a thing. I use it to teach my courses as well. You will save so much time and energy. Also, invest in a good computer software called EndNote or Bookends. APA software. The software will keep all of your research and resources organized in a reference library so that you can refer to it later on. Ready to be called Dr. yet?
So I just started at Capella. It was ok but then I was getting graded poorly on work that I had no text book for yet. We were told that we did not need test books until the fourth week of school. Grading was very subjective to me. I did not like it all. They claim they are people to help you with academics that you struggle in but when you try and get help its only like 15 minutes. The instructor just refer you to another person but wait you are the instructor for the class, you are supposed to be available to help your student not push it off on somebody else. People never respond to the questions that I ask which was a valid question about the assignment. I do not recommend Capella. I dropped the class, my financial aid was never disbursed and they still telling me I have to pay 2550 for a course that I dropped at the beginning of the semester. Crooked money hungry staff. Don't go their not accredited either and I am out of money and never took the class.