Capella University Reviews
Student & Graduate Reviews (302)
I decided in 2013 to complete my degree that I had started some 20 years ago. I transferred a ton of credits so only had like 18 courses to complete. I was trucking along taking 1 course a semester to avoid burn out working full time and doing school work. In June of 2015 I was the subject of a downsize at work after working there for 8 years. I plugged along with classes while attempting to secure work. For some reason It was difficult to secure work then I had a series of personal issues come piling in (job loss, had to sell house and move, grand kids moved 1400 miles away) I continued the course work but in January after enrolling in a course I had a few more personal issue (unemployment ended and Longtime relationship ended) These last 2 things caused me to turn 100% focus on finding a job and therefore did not participate in the course after the first 2 weeks. Needless to say Capella dropped me from the course returning my fin aid monies and causing a negative balance at the school whereas had they just failed me then I would just have to retake the course at a later time. As a result of the balance they are not allowing me to take additional classes until the balance is paid. I understand the school is for profit but to just add another obstacle on my plate was just wrong. I am working out a repayment plan with school but This leaves a bad taste in my mouth and I am reconsidering if it is even worth finishing.
I am a current learner at Capella University and I felt compelled to write a review after reading the negative comments. Although everyone's experience is different, some good and others bad, it really depends on the dedication and consistency of the student. In my experience I had medical complications and had to leave the school. When attempting to return two academic advisors guided me through every step until I was re-enrolled. They even took extra time to email and call me just to see how things were going. I was septical about taking online classes but the feedback that the advisors gave boosted my level of confidence. I have never experienced that before. I thank God for another opportunity to obtain my degree and if these advisors who have never met me but only know my name and Student ID number can take time to care, I think it's safe to say that Capella cares about their learners. Also, one review spoke about the college scamming for money. As I recall my advisor recommended a cheaper course to me so that I could have more money refunded from my loan. She also recommended I take particular courses that would help me finish quicker and be applied to two required courses instead of one. Finally, the navigation though the website and course material is easy to follow. The classes are not boring either, they mix media, text and visual components in the coursework, so your not just reading through a text book day and night. I have enjoyed my experience and there are two others that I know personally, one who is a current learner and another who has graduated, they have good feedback as well. The current learner is working on a master's degree and was able to get a job in the IT field just from using the new knowledge learned in the course room. That job makes him $95k a year. He's my husband so beleive me it is beneficial. I Hope this review helps those who are looking for a fresh new start!
I will be graduating in September of 2016. The program has been absolutely beneficial to my current job and I have been able to incorporate my job into my studies and apply them in a constructive manner. The course, professor and fellow learners have been mentors and inspire me to keep moving forward. I have no ill will to speak on behalf of this institution and will recommend to fellow learners.
Never go to this school. I had issues submitting assignments online and would contact IT, they would create tickets and not document the fact that they were created. I had to contact them multiple times..yet, I was still dropped. $3000 for nothing...
I found the Capella experience to be challenging and rewarding. The Information Assurance curriculum aligned with my current job and I found that I could apply much of what I learned almost immediately. The classes focused on IA, technical IT studies, and project management. I highly recommend the BSIT degree to individuals within the military or DoD environment.
I am in my final course at Capella and all I can say is how grateful I am that I chose Capella to obtain my MS in Human Resource Management. The classes are fulfilling, relevant and interactive. You get what you put in. If you apply yourself and take pride in your work, you will be rewarded. I have not run into any issues with my financial aid and consider Capella to be just as costly as any other graduate school so I guess I am not understanding people comments on it being expensive. What graduate school isn't expensive? Some programs (i.e. MBA) cost more than others (i.e. MS,HRM) and I guess that is to be expected given the demand. What I like about the MS,HRM is that you get a hypothetical simulation called CapraTek which learners must apply different HR principals to the situation over the 10 week course. Not only are the hypothetical completely HR relevant but they are extremely fascinating and keeps learners engaged. I am sure the different schools have it's own version of this but these are the things that I look forward to in each course. These are things that you pay for. Also, Capella MS, HRM program is recognized Society for Human Resources Management (SHRM) and the Human Resources Certification Institute (HRCI) as being accredited and aligned with their professional standards. I suggest others research the various societies for their school before making any commitment to any school. Not just Capella. I think people get the idea that with it being online, courses are more relaxed, which cannot be further from the truth. You have to create your own classroom setting and stick to your plan. Since there isn't a physical classroom, you have to find a designated area where you can focus and be successful. No one will hold your hand. Counselors and professors will be there to help as needed and I have experienced nothing short with the except for one bad Prof. I will end with this: many of these professors have been teaching for years at prestige universities, have written peer reviewed articles, hold various credentials, written best selling books, been keynote speakers, etc. I do not believe for a minute that if Capella wasn't legit, that these highly skilled and professional professors would ever considering working for a school with poor reputation knowing that can lead to an end of a career.
One of the requirements to complete the marriage and family therapy/counseling program is to complete both a practicum and internship. I am very frustrated and unsatisfied with the services and assistance that I have received whenever I have reached out to the university for help. If you reach out to them for help they will just tell you to look at the resources on the websites. The most frustrating thing was that my advisor told me that I come off as entitled that they are supposed to help me find a place. I don't think they are supposed to hand me a site but provide me with assistance and an UP TO DATE LIST of potential sites. I will not recommend this place to anyone who wants to pursue something in marriage and family degree this university. Its sad because I have had some great classes and professors but the treatment I have gotten just upset me.
Capella SCAM Complaint After four years and over $80K in expenses, I have realized that it would be folly to continue with the doctorate program in education at Capella University. I've never ever left a program before, but I am doing it now. I really wanted to believe that the school was organized to help students succeed, but I have experienced and realized it is set up more to take money than to support its students. Fact one: the constant changes of the program require constant adaptation on the student's part and resubmission of materials. Fact two: contact information for complaints is not readily available. Good luck trying to contact the president or top deans, they simply don't want to be bothered. Fact three: the tremendous amount of complaints and lawsuits documented online suggest the problems at the school are systemic. Fact four: After you have completed two years of course work, you will have five years to complete your doctorate. It took two years to gain approval for my research, leaving me only three years to complete the dissertation. When it became obvious after multiple attempts to obtain participants that the project was not going to work, the adviser, help desk and mentor could not offer any help other than to suggest to "try harder" or graduate with a masters, which I already have. To resubmit a new topic and finish within three years, given the timelines simply was not doable. Fact five: In my experience, the majority of the mentors are not full time employees and have side jobs. The quality of the mentorship is severely lacking. It would have been helpful to have a mentor to counsel me on the appropriateness of the topic rather than to allow me to stumble along wasting time and money. The reality I learned was that when you are doing a doctorate, you need access to participants. Go easy and find support for this outside the university, because Capella won't do anything, except provide you with matrix and outlines for your $5,000 per quarter. In sum, Capella has been one of the most frustrating and incompetent educational programs I have ever experienced in my forty years of education and I would warn anyone who is considering it to reconsider and find a program that has support to get you to your goal. If you are in the program and experiencing the same frustrations, you may want to cut your loses and move on.
I started the DHA program with Capella in the Summer 2012. Everything was going great. The only gripe I had at the time was not getting information about the dissertation and no advice for getting ready for the dissertation. The program started out with 39 students and dwindled down to 4 when we got to the dissertation. Throughout the first three years, I was told by my advisor that the entire program would only be 4 to 4.5 years to complete from start to finish. I went into the dissertation and found out t that it will be longer than the year they told us and it will be anywhere from 2 to 3 years with multiple delays because the assigned mentor will find flaws and not point them out and just return the section of dissertation. Dr. Davis was facilitating the dissertation, when asked about the delays we were told if we don't like it, oh well. She is extremely unprofessional and rude to the students asking questions. My colloquium was changed twice without notice and was told that I couldn’t proceed with my dissertation because the next colloquium wasn’t available until the fall semester. I was forced to take Spring and Summer term off because of the universities policy about taking the colloquium in either the first or second dissertation course. I spoke with other students in the program and they weren't told about the colloquium and blindsided by the cost and extended cost from the colloquium alone. Tuition has gone up since starting the DHA program and wasted 70k on a degree I will never get. Dr. D. didn't answer questions during the dissertation meeting about the continued financial cost only saying it’s not the school’s problem, "shame on you if you aren't doing anything while waiting weeks for the mentor to provide feedback. Its your responsibility to read read read read”. You need to call your financial advisor to sign up for an additional 8 semesters and 50% of people that start dissertation don't finish." When a student asked her where to find something about the CITI her response was, "you need to find that for yourself. I will not show you where to find that". I emailed my mentor 3 weeks ago and haven't heard back to start an professional dialog. Also, my mentor changes three times before starting the dissertation course. When I was able to reach out to my newly assigned mentor, he was not helpful and proceeded to talk about his professional accolades. I became concerned because I only have 19k left in student loan money and they are saying another 20k to 40k after spending 70k already. I never heard of a DHA that cost 110k to finish. In my case I was told I needed another 37k to finish the program. I reached out to my academic advisor and was told, “you need to give the dissertation courses a chance and when you have no more student loan money, we will go from there”. I spoke with another advisor about transferring to a MHA to savage something and was told, “A lot of students get edgy when they have no more money and I can’t answer what the program will do. You have seven years to complete the entire program”. I requested a petition to have my courses transfer over and then got a call from my academic advisor that she was leaving and I needed to contact the university at the end of 2015 to restart my dissertation. On 01/06/2016, I reached out to the school about resolving the issues and salvaging something from three years and 70k in course work, I was told nothing could be done. On 01/25/.2016, I reached out to the university a final time and spoke with Jon Michelson and was told, “There is no direct link between DHA courses and MHA courses, which means that you would need to petition each course to see if there was a direct match. Even if there is a direct match we can only allow up to three courses to be transferred in, which would leave you with nine courses left to complete. I suggest we move forward with the Certificate in Health Administration”.
Please rethink going to this online university. I was enrolled in Flex Path and had some personal issues and was not able to complete the two classes I was in. They told me I was being dropped from Flex path and would need to go back to traditional classes and once dropped from Flex Path you are not allowed back in. So, why would I go from a competency based program where I can graduate in a shorter period of time with less money spent to the traditional online class outline, which will take me three years to graduate and more money. Read the fine-print keep track of your financial aid because they now are saying I have a balance and research other online colleges that offer FlexPath programs. Listen school is what you make out of it and I love online classes. However, I think Capella has showed less then stellar behavior in the way they handled my situation. This is my personal opinion and I stand by my opinion pertaining to this University.