Capella University Reviews
Student & Graduate Reviews (263)
Capella university is garbage do not go here if you can help it. They are trying to say I owe money for a class that was dropped before it started saying I was not supposed to get full disbursement when clearly I have been getting full disbursement every quarter with one class. I have asked them on numerous occasions to validate the debt in writing they still have not done it. But they state the debt is valid then why can they not validate it. I am beyond furious with their business practices if I could sue them I certainly would as a matter of fact I may look into that as a option. Somebody needs to teach them they can't falsely state you owe debt you do not. So I am unable to finish school because of this "false debt" they claim I owe. I basically wasted over 60,000 with them to still not end up with a degree this school ruined my life. Please do not attend here if you can help it
I have attended more than a few schools of higher education in my life, from technical certificate programs to 4-year private schools. Capella has got to be the worst of them. They have no regard for students needs, preferences, etc. It seems as long as they are getting that financial aid money and keeping students quiet and enrolled, they are quite happy to do nothing for it. If you have a problem with any aspect of the school, good luck getting help to solve it. If you have a question about any aspect of your course or coursework, don't ask since you will NOT receive any answers, not even any guidance on how to find the answer yourself. Worst school ever! DO NOT ENROLL here!
If you want to loose over $120,000 and your sanity, perhaps your job and family too, then go to Capella....I hope to God every night that they get slapped with a HUGE lawsuit or something....in either case, they have destroyed my life, and I am not the only one...I have nothing left and the strange part is I completed 100% of their curriculum yet did not graduate, and I'm not the only one, read more reviews on line!
I earned a Ph.D in Human Services in 2010. Did I know that studying at a for profit institution would be a gamble? Yes, I did. Still, as a professor at a community college already working on a tenure track back in 2003, I can assure you that I weighed the pros and cons of enrolling very carefully. Ultimately, Capella is/was fully accredited and it allowed me the flexibility to work full-time, raise a family, and reach my highest educational goal. As a professor myself, at no time did I ever feel as though my program's curriculum was second rate. All of my professors, courses, mentors, and residential requirements were challenging. I learned a lot and have drawn upon my years at Capella to earn tenure and contribute to my discipline. All that said, my credentials have been "put down" by some of my less than enlightened colleagues at my institution and elsewhere. All I can do is my best as an alum. To be very candid, it is my assertion that the differences between a non-profit and a for-profit University are actually few and far between. For example: non-profit administrators are eager to see a "surplus" of funds in any given year... surplus is another name for "profit." In closing, I value my earned Ph.D from Capella University and recommend the institution for adult, non-traditional learners.
I am very pleased with Capella. The initial school advisors and my assigned advisor were/ are very helpful. Like all things, you get out of it what you put in to it. I find the course work challenging and my instructors knowledgeable and responsive. The quality of some of the other students work is not graduate level. Perhaps stricter admitting requirements would help. All in all, I have learned a great deal and the leadership concentration is competency based. I would prefer a brick and mortar school for a PhD only to have face to face interaction for real time instruction and attention. For the graduate level, however, I am very pleased. Just for the record, I went to brick and mortar for my a Associates and had a GPA of 3.5. I also went to a brick and mortar University for my Bachelors with a GPA of 3.75. I currently have a 4.0 at Capella and have put in the time and work because I have not had to commute anywhere. Capella is a good school. Your personal experiences need to be aligned with what they are capable of offering.
I would like to clarify that I do not write reviews but If I could save someone from falling I would write one. Capella is a joke. They will call you all hours of the day trying to get you to commit. Once you commit you now work of their time. My advisor would take days to email me back once he knew he got me. I am disappointed in this school because the financial team is horrible. The financial team told me I could not go to school because another school paid and extra 30.00 in school loan. Really?? 30.00!? After contacting my loan services & showing proof of documentation. I was still not cleared for 30.00 and was told I cant take my next courses( after I purchased books for 300.00). My professor spelled my name wrong each time we communicated and my name has 4 letters in it. She would also doc points but would spell my name wrong during the email. I hope that anyone that goes here do not believe the hype about the commercials. Do extensive research and choose wisely. Again, I was a real student that have dreams and hopes of finishing school. It will not be at Capella!
I loved Capella. The school was built with people who were concerned about my education and helping me excel. I was allowed to chose a mentor and she was amazing. She helped me all the way through and guided me to completion.
I was a learner at Capella in the MBA program. I took three classes and passed all (with As.) Now some people applaud my "A's," but I tell everyone that EVERY STUDENT probably gets A's. They are the easiest classes to complete and I feel I learned very little in the 3 classes I completed. When completing my last final paper, I barely put much gusto in it because I knew I’d still get an A. And to prove it, I did it without much work. Sure enough – I received an A. I have transferred to private - REAL - school since then that I know will critique and grade appropriately. On another note, I also had issues with their financial aid department. On my third class, soon after the class was finished (and already paid for), I received a bill that I owed $1080. Because I receive partial education reimbursement from my employer, apparently now I owed them. It was never very clear why… even after I asked why this had never happened before. But that isn’t why I left. I left because I was embarrassed to call Capella my school when all they care about is money, not the quality of my education. I almost WISHED to get a B or even a C on an assignment just to have some real assessment of my work. Some people have said that maybe I’m just smarter than I think, but it is not the case in anyway. I have read reviews and have seen others bragging about their 4.0 status, but I should tell them now – don’t be proud. If Capella had an Honor’s system, every student would be on it. I work with two very intelligent men who are at two of the best brick-n-mortar schools in MN and they work incredibly hard to receive their As or even pass the class - up all night and studying every day. Capella doesn’t require this - it is maybe 5 hours a week working on assignments. But if you want an easy education – Capella is the school for you. I certainly was not proud to call Capella my school and I’m so happy I transferred out. If you want online, maybe University of Phoenix would be a better idea. But from now on, every person I talk to about schools will hear about my opinion of Capella. It is an embarrassment to higher education. Some good things about Capella: I don't blame the professors for the grading criteria. I have a feeling this is an institution thing. The Online Library - resources - is very impressive. To find academic resources was very easy and had a large inventory. I liked their iGuide as well. Technology was more than par.
I just graduated from Capella with my PhD in general psychology. I believe there are an equal amount of pros and cons to Capella. My overall experience was positive, however, like any degree program I would suggest doing a lot of research. In particular, when reading reviews ensure that you also consider the context, e.g., some negative reviews are from people who were upset that their program wasn't easy and weren't prepared to take on doctorate studies regardless of where they pursued their degree. Please note, this is only my opinion, based on my experience. Overall: I began my doctorate studies Fall 2011, and it took me from Oct. 2011 to Feb. 2015 to essentially finish (I defended my dissertation Feb. 2015). I was able to pursue my degree more or less full-time. I was only working part-time, so I was able to devote myself to full-time study. I also opted to make monthly payments so that I could pay out of pocket rather than take out loans. I realize that I was incredibly lucky to have my spouse's support, which helped. In turn, I worked incredibly hard, and I sacrificed a lot in terms of not spending as much time with family and friends. I pretty much lived and breathed my courses, then my research, and finally my dissertation. I believe that overall, the program provided academic rigor, particularly with the required original research, and subsequent dissertation process. I am basing my opinion from my previous academic experiences. I have a BS, MS, & MSc from brick & mortar universities, and I began my doctoral studies at a brick & mortar (I didn't finish due to an international move for my spouse's work & I wasn't far enough along in the program to solely work on my dissertation, I.e., finish from a distance). Bottom line: I still had to come up with a research study that was feasible and met the criteria for original research, online courses meant I had to be self-motivated and show up since twice-weekly postings were required in order to pass (in addition to other required assignments), and I still had to design, conduct, analyze and write a dissertation based on my research, on my own. I found the process exhausting, difficult and at times emotionally draining, however, the process shouldn't be easy, because this is after all, the process of earning a doctorate. I love my field of research, and I hope to continue with research in some capacity in my chosen field. However, this brings me to the cons (and pros) of earning a doctorate at Capella. I do think some negative reviews for Capella are from people who expected it to be easy, because it was online, but in reality this isn't the case. Also, a reviewer mentioned being required to pay $4,000 while deciding if he/she should continue with a dissertation. Once I was in the dissertation process, my tuition was $1,700. Cons & Pros: *There are 3 required residencies, which is actually a pro in the sense that Capella isn't 100% online. These are 4-day intensive *classroom* sessions. I found these to be expensive (travel expenses plus the cost of the residency itself) and even though I gained a lot from the first and third, I found the second to be useless, for me. *At brick and mortars, the research opportunities are greater. You're also a part of a research group, and you participate in weekly journal club presentations/meetings, have opportunities for collaboration, etc. *Comunicatng online can be difficult. At times, I wish I could've walked into my professor or mentor's office and speak with them in-person. This is also a prim though, because it forced me to problem-solve on my own, and to think independently, so that I was more prepared to have discussions with my mentor during the dissertation process. *Having to post two discussion posts per week, in addition to being required to respond to others' posts in addition to coursework was a pain, and required more work than I was used to putting in for a course. However, this is also a pro, because it wasn't easy-I couldn't skate by- so that indicated, to me, that the school valued academic rigor. I didn't find my courses to be anymore cookie cutter than a brick and mortar that has to follow a set curriculum.blike any institution, I had some great courses, teachers and classmates, but I also had a few terrible experiences. *My PhD studies did help me become a better scholar, writer, communicator, researcher, and the online portion aided me in keeping up with computer technology in real-time, in my opinion. However, the most profound con for me, and I think the one that people should be aware of, is that for-profit schools don't have the best reputation. Capella has the same accreditation as a brick and mortar, online courses/distance education is offered by a plethora of brick and mortars and Capella isn't 100% online so Capella and brick and mortars have that in common, and my dissertation had to go through the same approvals process for publication with UMI as a dissertation from a brick and mortar. Those three things are important similarities that are shared amongst academic institutions regardless of type, and therefore pros of attending Capella in my opinion. Yet, Capella is still discriminated against. Therefore, my eligibility for certain jobs is hampered. My PhD does not hold the same weight as if I'd earned it at a brick and mortar. Even though the accreditations are the same, the dissertation approval process and publication review are the same, and in many cases the course format is the same between Capella & brick and mortars, my PhD will likely be viewed as inferior to a PhD earned at a brick and mortar. Unfortunately, people judge and are biased, and often do not give you the chance to show that your accomplishments have equal merit (in my opinion). That is the biggest con people should consider, in my opinion. I don't think it would matter if I were already employed and using my PhD for resume enhancement or for a promotion in the job that I already had with a company that was familiar with my work, etc. finally, do your research, ask questions and then ask some more. Push back if you feel like you're being pressured or taken advantage of. By the same token, be realistic and don't expect the academic process to be easy, but this is just my opinion, and I do hope that this review helps others. My next steps: since I was not in a position whereby I was using this degree for resume enhancement or promotion in my company, I must consider alternatives. I want my degree to be taken seriously. I know how hard I worked. However, I fear I must consider alternatives. So for me at age 45, I will most likely pursue a psyd at an APA-accredited institution. Then, hopefully my PhD will also be taken seriously because I was able to pursue a doctorate from an APA institution. Looking back, I probably should've gone that route in the first place. Even still, I got a lot out of Capella, and my experience was, overall, positive. I hope this review helps!
I am a satisfied Capella University alumnus after obtaining a Masters in 2011 and a PhD in 2014. As with any school there are positives and negatives with Capella (in my opinion the positives far outweigh any negatives). Depending on the region of the country you live in, Capella “may” be more expensive; however, it is not true everywhere. I live in the Northeast where the cost of attending local colleges was about the same (if not more) than what Capella charges. This is particularly true for graduate schools, as the overwhelming majority of Capella students are pursuing masters and doctorate degrees. I have attended both traditional brick and mortar schools as well as online. I obtained an Associates, Bachelors, and my 1st Masters at brick and mortar schools. I found the quality of education and its relevance to my work to be superior at Capella than in every other school I attended. Capella is truly geared towards the independent learner, and this is where many students falter. Even when I attended brick and mortar schools, I worked independently. I would look at the syllabus, read the text book and I was good to go. I didn’t need the teacher’s lecture to help me understand what was being taught. This style of learning helped me be successful at Capella. Unfortunately not everyone is able to learn independently, which is why you see so many of the negative reviews here (almost every negative complaint I’ve ever heard about Capella is from a student who was not able to finish their program). Every degree level at Capella requires and increasing about independent learning skill. There is also a greater level of difficulty between the masters and doctorate program. There is even more difficulty between the coursework for the doctorate program and writing the actual dissertation. I believe Capella prepares students as well as they can with multiple research classes and colloquia which focuses exclusively on writing a dissertation. Yet not everyone is able to grasp what is needed to succeed. I and thousands of other alumni are proof that you can be successful at Capella. Many Capella alumni are also getting impressive positions. My advice to those thinking about attending Capella is not only to do your research, but do an honest assessment of how you best learn. If you need individual attention and lectures, Capella is probably not the place for you. If you are able to learn independently and have clear ideas about what you want to do in your career, Capella is worth a shot.