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Kaplan University Reviews

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Student Reviews

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Degree: Business Administration and Management, General
Graduation Year: 2012
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I had a positive experience at Kaplan University. The career services department will email me with any job leads. I have been promoted twice since attending Kaplan. The professors are great and will work with you if there is an issue. I didn't have any issues with the Finance department. I am very proud of my degree.

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Degree: Paralegal
Graduation Year: 2011
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I loved the flexibility offered through online education - it would be nice to have a campus or office nearby, though, for admissions or financial questions and concerns.

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Jennifer - 6 days ago

Did you take the PACE test and also did you have any troubles transferring your degree? Also are you from Florida?

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Degree: Medical Assistant
Graduation Year: 2015
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I like Kaplan because as a single mother the online classes where the best. I got a job through my externship site immediately after finishing. A nice thing that the school offers is a link for career help. Resume helpers and even a link over to a career site where you can apply for jobs right from there! My instructors where very knowledgeable and always there to help. The set me up with the skills and the confidence to pass my state certification test. (even though I did have to find where I had to go and pay out of pocket for it). I am proud to have my CCMA, that I would not have if it wasn't for Kaplan and their flexibility. I would recommend this school to any single parent out there, but keep in mind at the end it us up to you to put in the hard work to finish, take the state test and find a job.

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Degree: Business Administration and Management, General
Graduation Year: 2017
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I am currently in my 6th term w/ Kaplan and I LOVE IT! I am now 27 years old and know what exactly I want to do. Prior to KU I tried college 2 times.. brick and mortar. I hated it. With Kaplan I have had the opportunity to really apply myself. Online is A LOT of work and you MUST be good with time management. The advisors are helpful, financial aid a breeze. I would recommend it 110%.

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Degree: Healthcare Administration
Graduation Year: 2015
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Kaplan University is an awesome online institution! I earned an Associate Degree from a brick and mortar university. Later continued at Kaplan University where I earned my BSc and MS also in Healthcare Administration. This was not an easy path. Unlike brick and mortar where you can negotiate with professors and submit work at a later date, online education is vastly different. One must be discipline, skill in time management and be able to demonstrate competency in all academic affairs. I am proud to say that with the education that I obtained and earned at Kaplan enabled me to pursue my doctorate at this time. If one thinks he or she is ready to examplify quality learning and develop excellent work attitude, than online learning is for you, especially, Kaplan University.

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Degree: Earth Science Teacher Education
Graduation Year: 2015
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As an army vet I wanted to use my post 911 gi bill to return to school. I found they were very slow to help me. Once enrolled I had one "teacher" that was so unprofessional I had to make a formal complaint. Now as a veteran the army will pay for school no questions! The day before I was starting my 2nd term I received an email saying I was no longer enrolled! My advisor had overlooked a form that had to be completed and I was kicked out. It was no way my fault or anything I could have known about! But they still got paid and owe me money from a grant I received. It's been almost 2 month and they still haven't reimbursed myself or the military pay office. I'm unable to pay for my new college and pay for anything else. I was using my housing pay to afford to be a full time student. I'm being honest with everyone that reads this...... I have found that I get passed around every time I call about this issue. No one ever fixes my issue. Stay away all active duty and vet's! Go eles where. Plus the price of class is very high compared to other online colleges. Thank you for your time. #soon to be homeless vet with two children

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DASS - 10 days ago

I know what you mean!!!!! I was also a veteran. I went there for one term. Personally, it seemed they were more concerned about the money than my education! I stopped going after my first term. I had taken out a loan. After I stopped going they kept calling me for the money I owed them. One term for $1600 for 5 credit hours!

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Degree: Computer and Information Sciences, Other
Graduation Year: 2010
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When I first started at Kaplan I had no idea what to expect. I just put my head down and applied myself for 2 years and graduated “Summa Cum Laude”. This began my career in the world of information technology and the journey has been great. When I read about people that have less than great results I have to stop and think how much did they apply themselves? Did they pick the wrong field? Did they get the right counselling prior to starting their education path? I know before I started my education path I spent a great deal of time researching what I wanted to do. This was based on what my past life experience had groomed me for and the wants I had for myself and my family. Once this was done I sought out the means to increase my knowledge in order to make me more marketable to employers seeking to fill positions. The process of gaining knowledge is always a continuing challenge and one must stay sharp. Kaplan University prepared me to enter a new career but I must mention that you have to keep learning and immerse yourself in the career of your choice. A college or university is the base of your learning but you must learn both inside and outside of school. If you choose to be like myself an IT professional then read all the information you get your hands on. Join groups that will continue to share their knowledge and experience with you so that you have the edge when it comes time to jump into the job market. In closing I would like to quote “When the student the teacher will appear.” Always be hungry to learn more and seek knowledge, only then will one be truly great.

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Degree: Business Administration and Management, General
Graduation Year: 2015
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I chose Kaplan in 2011 because they allowed you to try the course before deciding to become a student. I was drawn in. Not only did I finish my undergrad in Business Administration, but followed it up with my M.B.A. for which I graduated with 3.93 (B.B.A) and 4.0 (M.B.A.).With the exception of the Capstone for the graduate program requiring a team project (never liked them because you always have team members that don't do all the work required) it was a rewarding experience. As a result of my education I received a job promotion because of all the skills I obtained that gave me an advantage over my peers.

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Degree: Criminal Justice
Graduation Year: 2015
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Not worht the time, a big waste of money and effort. If you think this school will help you, that's the contrary, they will set you up to fail in order to get you repeat classes, so you get more money involve in your degree. Don't event think in to start a degree and later on transfer, your classes are worthless

10 Comments
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steve - about 2 months ago

Kraplan are a charade - worthless and exploitative organisation. They are a laughing stock in the world of Higher Education. If you want to throw $25000 p.a. down the drain then go ahead. Otherwise invest your money in a real education.

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Amanda Dalzell - 16 days ago

Where would you recommend going? I am also going into the field of Criminal Justice? I am supposed to start next week on the 26th but have not been able to get a hold of anyone to figure anything out. I have sent many emails and called and no answer and getting very annoyed. Plus I have already applied for FAFSA but know nothing else about whats going on with that....

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steve - 15 days ago

Amanda, you don't say if you have paid any money to Kraplan. If you have it will require a miracle to get it back. Your experience is typical Kraplan - once they have your cash the communications stop (I bet you had lots of contact from them before paying?) so I can understand your frustration.

If you have the means of going elsewhere then do so (in the UK there is a very respected body called Open University who offer a wide range of academic and professional courses - check them on google and see if they can advise on a US outlet, or have a sister body in the US).

If you are stuck with Kraplan then the head of Kraplan is a guy called Tom Leppert - check him on google or Linkedin - and try to contact him. He is pretty elusive but worth a try.

Bye the way, there are several positive reviews of Kraplan appearing here - given Kraplan's shoddy history I would not be surprised if they had put them up themselves!

Good luck.

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steve - 15 days ago

Incidentally to get an idea of who you are dealing with, check these links:

http://sjlendman.blogspot.co.uk/2010/09/kaplan-university-ripping-off-poor.html

http://www.truth-out.org/news/item/6021:forprofit-kaplan-university-pays-executives-a-quarter-billion-dollars-courtesy-of-students-and-taxpayers

http://consumerist.com/2015/03/31/for-profit-college-enrollment-is-down-following-scandals-school-failures/

https://www.youtube.com/watch?v=p0Z7aLuJZlM (Kaplan shenanigans uncovered)

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Review author
Mobile original poster
Carlos M. Anchia - 14 days ago

Okay Amanda, I don't know in which state do you live in, but if I was you I try a local institution. Some of this colleges are very inexpensive and they offer some type of on-line program that will work for you.

Like you can tell, they are many choices out there, but try to stay out of "For profited" colleges that the only think they care is your money. All this Out of Stated colleges are nothing but a fraud. So keep it local at state level and make sure that whoever you determine to go with it is recognize and well accredited in your state, so in the case that you need a transcription of credits you will not have a problem in the future. Good Luck in your career.

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Jim Arthur - 12 days ago

Original poster you didn't actually specify what they did or didn't do? How can we objectively come to the same conclusion if you neglected to provide any useful information? If anything, this just makes you look bad and makes me wonder what you actually did wrong...

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Carlos M. Anchia - 11 days ago

The main thing I did wrong it was to believe in first place in the in-roller adviser, who tall me that this was a pretty good school and it was certified and recognized at national level.

Furthermore, never mention the poor level of professionalism and ethics from the professors, as well as, the poor direction of academic advisers and counselors.

In the Class of College Composition II I got a professor that throughout the all the eleven weeks of class the only thing it did was to revise papers base it in his on judgement and personal opinion, in stead of doing it from an academic and professional point of view.

This is one of the main reasons I determine to suspend all my classes with this institution, no body tall me I have deal with negligent professors and staff. Since early as unit 4 out of 10 units out of this class, I cut predict I will fail this class. The worse part is that no one can help you, and the only answer you get from your advisers is to re-take the class.

I thought professors and staff of an educational institution are there to help you out to be succeed in class no to fail and at the end to tell you that the only option you got is to pay another $2000.00 in order to re-take the class. An maybe, only maybe if you are lucky enough in the next time you take that class, you can learn something or event better you will not have to had a such of negligent professor that a list I can communicated with and reach in understanding about what type of task is that we in common try to accomplish.

That's the most sad part of all this process that Kaplan try to steal my time, effort and money, just for not good reason. Now I am going to The University Of Houston . An that is such of different experience.

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steve - 11 days ago

Carlos, there is a reason for your bad teaching experience - namely that Kraplan pay the lowest possible salary to teachers (check their ads) and so do not get the best people. Though there are some good teachers who will accept low pay for various reasons there is logic in the expression 'you get what you pay for' After all, why would they want to let your experience get in the way of their profits?

This organization is unscrupulous (see my posted links) and happily abuse their own staff - so why would they care about you?

Your decision on Houston is to be commended. Make sure your friends also make that right decision rather than a Kraplan one.

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Amanda - 11 days ago

I don't know how the negative one got on there it wasn't meant to be put on there. Sorry Steve. But the advise helped and I switched to another school that day. :)

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Amanda - 11 days ago

And no I did not pay any money to this school. Thank god!!

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Degree: Accounting and Related Services, Other
Graduation Year: 2015
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When I started at Kaplan I had no idea of what to expect out of an online school. I obtain my first degree back in the early 90's in criminal justice. When I started my schooling here at Kaplan I started over as a freshman with no degree (due to laws changing which made mine no good). As of September of 2015 I will be graduating with my B.S. in Accounting. With the pace and ability to work as needed on all assignments I have been able to complete a Bachelors degree in 3 years unlike "brick and mortar" school which is normally 4 to 5 years depending on the student, school and other factors. I see people taking about how expensive Kaplan is but what I do not see is the mention of the different discount programs that Kaplan offers like military, dependent etc.... one of the biggest advantages is that Kaplan also offers a 5 week trail to see how you like it. if for any reason you are not happy within the first 5 weeks you and withdraw from Kaplan and have no financial aid or loans to pay back. its like you never even started.

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