Kaplan University Reviews
Student & Graduate Reviews (326)
Completely screwed up my wife's financial aid. Refused to help. Every time we called they said we just "updated it" and to call back in 5 days. Call back 5 days later, same explanation. Called back again, same explanation. I dont negative reviews lightly, however the complete lack of customer satisfaction is appalling.
I attend Kaplan University online from March 1st until June 12th, I just have been approved for unsubsidized finances, and subsidized finances, The school took the entire $3,000 they continually to say that I owe an additional $500, and they advised me to complete this semester not to drop out, and if I complete this semester that I will owe an additional $500, they also stated that I don't get no refund from them because I don't make enough money, I apply for Pell and hope Grant an additional unsubsidized loan, even though it's still not enough to pay for the online classes, June 7th I just been informed about the fees for the school, I am totally disappointed with Kaplan University, They had paperwork from me on file, it was three copies on file, but i still had to keep sending in information which they already had, and that delay the funds for school so now I'm responsible for repaying back, $1,000 by the end of the semester, I don't understand I'm very disappointed, and I don't even have a diploma or certificate, to show for it, and no money, I will like a respond in writing, or in texting and full explanation to why the school charge $1,800 per semester, I have my own computer, I have no books, from the school and I do my work online and online is free, so I don't understand the charges, like I stated before I was not given any information, or shown any paperwork, pertaining to the fees from the school, from March the first until today which is June 12th 2017 actually I just got them on June the 10th 2017.
My experience with Kaplan was very rewarding. The overall academic curriculum for human services was appropriately structured. Seminar was once a week, and assignments were every other unit, in addition, to weekly discussion post. However, all the professors were very professional, and knowledgeable except one that were very crucial in grading your assignments, and always negative of my writing. My beliefs are, when I sent her a message concerning my grade in unit 3 assignment At that point she treated me much different, with that being said trying to fail me. This was the only bad experience, I ever received at Kaplan. The perspective resources are available when needed, tutoring, writing center, library, and tech support. Overall I am very please with my experience at Kapan. If you are looking for the perfect university to achieve, and conquer your goal then Kaplan is the essential school. Results are, I received my degree in Human Services on June 3, 2017.
Overall, this was a great opportunity for me to complete what was left of my Bachelors degree. They will take the time to review your interests with you but once you commit to something, be prepared to run the course with it. (Because of this, I would probably recommend a more traditional setting before taking online courses.) The schedules fell in line with my work schedule. Some professors will answer right away and others are a little more difficult. I've only had one professor I didn't like; he went so far as to insult my writing style on an assignment. The financial aide department could have been a bit more helpful in assisting me in how to pay back loans they awarded me. My student advisor has conducted weekly follow ups with me since the beginning and even let me enroll in extra coursework to speed up my degree. Overall, I'm pleased with the results.
I attended Kaplan University online over two years ago. I thought this was a great way for me to get my degree and still allow me to work full time to earn money. The admissions department was super nice and got me all signed up. During the classes I realized how unorganized this school actually was. At first I just assumed that this was a new school that was just starting out but I was in shock when I was told it wasn't. I didn't attend Kaplan for longer than a semester due to the fact I absolutely couldn't absorb any of the information that was being taught. Which I personally believe that I am just not meant for online schooling. While I was not totally in love with how the material was presented what makes me really angry is Kaplan's Finance department. Turns out over two years later while trying to get my transcripts I now owe Kaplan a total of $777, which I have to pay before they will release my transcripts. I don't have a problem paying the money but what no one at Kaplan will answer is why was I not contacted about this balance before. According to my account there I owe them $0 because February of last year they wrote of my debt to collections. Another thing they won't answer is to what collections agency? I am anal about checking my credit and have zero debt in collections at this time, I was baffled to see that I owed that much in collections and even more dumbfounded as to why I wasn't contacted by anybody for over a year. If you are late one a credit card payment they call you day and night how am I supposed to believe that they wouldn't call me about my balance. Trying to an answer out of these people is a joke. I have had at lest two people tell me that they will call me back and of course I get nothing. I call them I get transferred and hung up on. I absolutely would not recommend this college for the simple fact of they are seriously unorganized.
My experience with Kaplan Online University was great! I am old school and they held my hand every step of the way. They accepted a lot of my credits from my community college, gave me a scholarship because of my GPA, and yes I graduated with honors in Miami Florida!!!! I learned a lot, kept all of my books and ebooks which are helping me tremendously today. I never had one ounce of problem with my financial aid or obtaining any classes. It was smooth sailing all the way to Miami.
Kaplan was a good experience. I learn a lot, and it wasn't easy. It was not a short cut either. The courses were tough. I have read so many negative reviews about online degrees, but they came from people that attended the traditional brick and mortar schools. In the end it doesn't matter what school you go to. If you don't put effort and dedication, you will not accomplish much.
First of all, I loved all of my classes! Teachers are wonderful and helpful. My entire problem, and the reason that I wouldn't recommend this college is all because of their student accounts/financial assistance team. After my first semester I was told that I owe a total of $1,070 out of pocket. They gave me 3 weeks to pay or I would be forced to be locked out of classes until I paid. Being a working mother I obviously couldn't come up with that right away and had to skip a semester, next day the calls started, demanding payments immediately or I would be taken to collections. I set up a payment plan with them, but the following week (9 days before my first payment was due) I was told they had taken me to collections anyway because I was "at risk" of default. Unless you can afford to fork over large amounts of money at a time with no consequences, this school is not for you.
Like everything you get out of it what you put into it. Kaplan University was the perfect place to learn.The cost was very reasonable.Course load was manageable. Instructors were amazingly knowledgeable and incredibly attentive. My Database management degree has greatly helped me in my career. Kaplan courses focus on the topics that are important to employers .
I am currently going to Kaplan University- Davenport, IA (online). When I started with Kaplan I was told that the grants and loans would cover my entire degree plan. I found out 3 years into my degree that the funding was almost gone and now I have to pay out-of-pocket. I do not have any extra money to pay for school that was the main reason for applying for grants and loans. Furthermore, I am now being asked to cover $525 before this term is over or I will be blocked out of my next set of classes. I also found out that Kaplan has had a lawsuit for over $1 million dollars to refund loans and grants to 239 students. The school credits may not be transferable and you may not get a job or license with your degree, if you are able to finish your degree. I believe that Kaplan misued the funds and charged me for things that they should not have been charging me for like over $5000 in room and board, over $3000 in transportation, and over $2000 in personal items. Mind you i go to school online so i dont need room and board nor do i need transportation. This was/is one big rip off. Now i am over $60,000 in debt, i cannot possibly pay that back.