Kaplan University Reviews
Student & Graduate Reviews (323)
I am currently enrolled at Kaplan University studying Health Care Administration. Although I have struggled in the past with school, Kaplan has given me the skill-set that has escalated my learning potential. Right now, my GPA is a 3.35- but I plan for it to become higher in the future. Kaplan has enabled me to realize that I am a powerful force with higher education.
I love that the financial advisers called me. Most of the time, all was well and I had no questions. Other times, I had questions, but never found the time to call in and ask them (or remember until it was so late at night I thought I'd just 'do it tomorrow') But they call and keep you current on what is going on with your account, grants, scholarships, and loans. My educational adviser called several times just to say that is she is sorry so much of her time is taken up with those in academic stress, but wanted to call me and say that I am doing a great job and that they are very proud of me. While I did a few (literally two) professors I thought had no business in the profession - all of the others - about 25 others, were above and beyond qualified, satisfied, and helpful. The best part for me, are the friends I have made from all over the nation- and even the world. Sometimes, you just really "connect" with a classmate or two every so often, and several of those connections still persist. We encourage each other talking on Facebook, text, and phone calls. Anyone that really wants to, can do this - they provide resources for every aspect of your academic journey.
So I graduated from Kaplan (Texas) in 2013. Worst thing I could have ever done is spend rougly $17,000 on tuition, and this includes no federal aid. Don't get me wrong, I was offered a job before graduating, but being a medical assistant will waste your time. Kaplan does NOT transfer ANY credits! Medical assistants get paid on an AVERAGE here in Texas $9-12 (I made more at my previous job and with out a degree, just saying)... totally not worth the money you spent on Kaplan. Because my pay is not great I am now going back to RN school, which will cost me about $21,000. This is almost as much as going to Kaplan. Yes, RN school is about 2 years, but TRUST ME!!! You will pay less to go to LVN school and your credits will be transferable if you decide somewhere down the road to become an RN! Please take my word and experience. Its great how Kaplan lets you finish in 9 months, but a LVN course is about a year and you will get more bang for your buck! Don't keep feeding you money to Kaplan, your better of at a community college or university, even if it means being in school a little longer. THINK TWICE BEFORE GOING TO KAPLAN!!! To make things better Kaplan did not give my CMA certification until almost 1 year later. Student services are horrible!
First, Let me say that I didn't have to use the financial aid office, but I had to speak with them quite a bit. I had saved for the degree and paid as I went. Financial aid could not comprehend this and kept trying to get me to take loans out. They are a for-profit school. The class work was manageable, if you stayed on top of homework. Once you got behind, you would be toast. The classwork builds on each week and if you do not have a grasp you will not get the next week. I had quite a few in my class that wanted to take up class time with questions for previous weeks the the professor covered well. This put the whole class behind when the professor didn't shut it down. In most cases, they would be refered to office hours. The one criticism that I would have is that the school should screen the students better than they do. I had the majority of all of my classes filled with people that didn't have the most basic of communication skills, and their spelling and grammer skills showed it. I could let it slide somewhat for non-US students, but if you graduated from high school in the US you should be able to communicate. Overall, my experience with Kaplan University was a good one. It is fast paced and you should be ready for that. I graduated Summa Cum Laude ahead of schedule. Make sure that you have the time to commit, I was work and school only for almost 2 years, no Extra-curricular activities. If you are prepared for that, you should do well.
Don't get me wrong when I first started at Kaplan it was all good. I am still attending because I am not a quiter for starts, The professors are rude and don't do their jobs, they want to doc you when you do your work correctly and turn everything in on time and before time. If you are not a teachers pet here at this school have fun. I don't and never will recommend anyone to attend Kaplan University. I will make sure I go some where else to get my Bachelor's Degree. Kaplan is horrible beware of this school.
Since I began my education journey at Kaplan, I had nothing but problems. It started with issues in regards to transferring my college credits, financial aid saying I owe money, when I did not. As students, we are told no late assignments after unit nine, but yet had a professor who extended homework assignment after unit 9 which was not fair for those students who submitted their assignments on a timely manner. This is college, not high school. If an individual cannot submit an assignment when due, then take the hit and be a grown up about it. When scheduling my classes, I told two advisors not to schedule a math class and a six credit core class together as it would be too much and I was told "get a math tutor", what an ignorant remark to make. When I need to phone Kaplan, there is always an issue and it does not get resolved. If I could redo my educational journey, I would not attend Kaplan and I would either attend a University in person or go to another online university. As I stated earlier, I have had nothing but problems and issues with this school. I cannot say that I have had a positive educational experience with this university.
I am in the middle of the online FNP program and am earning As. My problem is the lack of support by the administration if and when you have a complaint about anything. Quiet often when you complain, instead of being understanding and compassionate, they turn it against you and suggest that you may not be a 'good fit' for their program if you have so many concerns. Or when you repeatedly ask a teacher to clarify an assignment and they literally insult you by suggesting you haven't read the assignment. This program is far too expensive to be treated with such disrespect by the very same people you would expect to work alongside as nurses. They will often refer you back to policies and procedures, for example how to 'properly complain' than address the question or complaint. I only stuck with the program this long because I can only handle them in 10 week periods at a time. The only positive comment is that I like their discussion post system (better than Blackboard) and I have benefited from the texts that were recommended. Otherwise I don't foresee continuing because I don't think the content will prepare me enough for boards.
I was informed with just three terms left that my financial aid will run out before I complete my degree and therefore my diploma will be held until I pay the amount of over six thousand dollars for the last terms. I am getting my degree because I have been working low paying jobs for so long that I wanted to move up in my career and now I am finding that this degree, when I finally get it since it will likely take my a year to pay off the balance and then receive it, is likely going to do nothing for me. The majority of "real" colleges will not except credits from Kaplan and therefore I am unable to use them to transfer to another school. Therefore, I am now stuck with over 50 thousand dollars of debt for a Bachelor's degree that should have only cost about 30 thousand. All of that for a degree that is ultimately meaningless.
I really wanted to put out an accurate perspective on Kaplan as many people think Kaplan is a scam. It is true that the school has had legal difficulties in the past, and that can leave a bad taste in the mouth for some. Another poster mentioned that the classes are all the same, in the communications program this has been true thus far. I have taken 2 major classes and both have covered the exact same materials. The Intro course is rather boring as it focuses mainly on the workplace as opposed to real life skills. Kaplan students tend to be older so I it is a safe assumption that most know how to dress and act during an interview. My biggest pet peeve as far as coursework goes are the 2 English Composition core courses. Comp 1 uses the KU writing guide which covers things like how to structure a paragraph and APA, while does not cover things like grammar or punctuation. Comp 2 (I am taking now) links to podcasts and articles to the KU writing center and "Ted Talks" videos. I had hoped that these classes would focus more on the mechanics of writing as opposed to learning how to create an outline or draft. The Professors I have had have been fair (my GPA is 3.75) and have been very helpful when I had questions or concerns. I have not had too many problems with financial aid however I have heard from others who have attended Kent State and other B&M schools FA is always a nightmare. They tend to put off sending out stipends as long as they possibly can (at least in my case) and only sending a check as opposed to direct deposit is a bit "old school". The advisers are great and will help you if you can actually catch them. However I am not a fan of the policy that has recently gone into effect that a student must follow a specific sequence of their degree plan. I understand the reasoning behind this but I really would have preferred to finish the core requirements before getting too far into the program. Another "complaint" I have is that many students do not use Standard American English, and post dbs in "text talk". This can be extremely difficult to respond to. Lastly, the school is extremely expensive. I have read many reviews where folks got into the last few terms and were not able to finish due to maxing out student loans. This is very possible and a major concern for anyone who does not have a nest egg or family to fall back on for support. With the recent news of Pell grant funding being cut by 303 mil (about 1k per student per year if it stands) I did quite a bit of number crunching and realized that I will not be able to finish as I will have maxed out my loans by the last two terms and I do qualify for the max that the government offers. Because of this I have decided to leave Kaplan and pursue an online degree at a less expensive nonprofit school. Having said all that, I do believe that Kaplan is a good school that has a lot of potential. The Professors are in general great, the coursework can be a bit repetitive but most of us learn by repetition. The live lectures can be great or overwhelming depending on how busy you are in your own life. The students are just like people everywhere, some are awesome people and some suck. My advice would be to do your homework and research all of your options before committing to anything. Make sure to figure out the complete costs of your program including the $200 technology fee per term to ensure you will have enough money to complete whatever degree you are pursuing.
I started Kaplan in Feb 2012 and graduated in Oct 2013. I already had 2 Associate Degrees (CJ and HR Management) so I was able to do the Advanced Start BS program. Overall the Professors were outstanding. They were either PhD's or Masters level professionals working in the career field. A few of them were Judges, several were high ranking Police Officers in major cities and one was a Chief of Police in a major city. All of them were dedicated to giving not only course instruction but real world experience as well. They properly guided the discussions and were tough on the assignements and discusson boards. What I learned was "do what you are supposed to do" and you will do fine. Listen to what they tell you at the begining of the course which is "set aside a few hours a week to do your work". I would set aside 3 hours every Sunday for written papers and 1 hour 3 nights a week for the Db's. Plan your work, work your plan! When I didn't follow APA they dinged me for it, however they also provided suggestions and I asked for assistance with APA and they gave me a tutor, that was awesome, by the way! I did everything they asked so I wasn't shocked when I graduated with a 4.0 GPA and Summa Cum Laude. I put in the hours and effort and was rewarded. The only negative issue I had with the school is I had a AS in Criminal Justice, yet they insisted I take CJ 101. I had completed my 300 level courses, yet they made me take CJ 101. I agrued to no end, however I ended up having to take the course. I seen students in seminars that would do the minimum and constantly ask for extensions and I am confident the Professor gave them what they earned. The Professors consistantly reminded us that you get what you earn. I didn't have many dealings with FA. They did help me get my student loans for the final semester. I used my Air Force Tuition Assistance for most of my classes, however that ran out with 1 semester to go. Remember there are always two sides to every story and the truth is usually somewhere in the middle. Overall, I am happy with my experience with Kaplan.