Kaplan University Reviews
Student & Graduate Reviews (328)
Since I began my education journey at Kaplan, I had nothing but problems. It started with issues in regards to transferring my college credits, financial aid saying I owe money, when I did not. As students, we are told no late assignments after unit nine, but yet had a professor who extended homework assignment after unit 9 which was not fair for those students who submitted their assignments on a timely manner. This is college, not high school. If an individual cannot submit an assignment when due, then take the hit and be a grown up about it. When scheduling my classes, I told two advisors not to schedule a math class and a six credit core class together as it would be too much and I was told "get a math tutor", what an ignorant remark to make. When I need to phone Kaplan, there is always an issue and it does not get resolved. If I could redo my educational journey, I would not attend Kaplan and I would either attend a University in person or go to another online university. As I stated earlier, I have had nothing but problems and issues with this school. I cannot say that I have had a positive educational experience with this university.
I am in the middle of the online FNP program and am earning As. My problem is the lack of support by the administration if and when you have a complaint about anything. Quiet often when you complain, instead of being understanding and compassionate, they turn it against you and suggest that you may not be a 'good fit' for their program if you have so many concerns. Or when you repeatedly ask a teacher to clarify an assignment and they literally insult you by suggesting you haven't read the assignment. This program is far too expensive to be treated with such disrespect by the very same people you would expect to work alongside as nurses. They will often refer you back to policies and procedures, for example how to 'properly complain' than address the question or complaint. I only stuck with the program this long because I can only handle them in 10 week periods at a time. The only positive comment is that I like their discussion post system (better than Blackboard) and I have benefited from the texts that were recommended. Otherwise I don't foresee continuing because I don't think the content will prepare me enough for boards.
I was informed with just three terms left that my financial aid will run out before I complete my degree and therefore my diploma will be held until I pay the amount of over six thousand dollars for the last terms. I am getting my degree because I have been working low paying jobs for so long that I wanted to move up in my career and now I am finding that this degree, when I finally get it since it will likely take my a year to pay off the balance and then receive it, is likely going to do nothing for me. The majority of "real" colleges will not except credits from Kaplan and therefore I am unable to use them to transfer to another school. Therefore, I am now stuck with over 50 thousand dollars of debt for a Bachelor's degree that should have only cost about 30 thousand. All of that for a degree that is ultimately meaningless.
I really wanted to put out an accurate perspective on Kaplan as many people think Kaplan is a scam. It is true that the school has had legal difficulties in the past, and that can leave a bad taste in the mouth for some. Another poster mentioned that the classes are all the same, in the communications program this has been true thus far. I have taken 2 major classes and both have covered the exact same materials. The Intro course is rather boring as it focuses mainly on the workplace as opposed to real life skills. Kaplan students tend to be older so I it is a safe assumption that most know how to dress and act during an interview. My biggest pet peeve as far as coursework goes are the 2 English Composition core courses. Comp 1 uses the KU writing guide which covers things like how to structure a paragraph and APA, while does not cover things like grammar or punctuation. Comp 2 (I am taking now) links to podcasts and articles to the KU writing center and "Ted Talks" videos. I had hoped that these classes would focus more on the mechanics of writing as opposed to learning how to create an outline or draft. The Professors I have had have been fair (my GPA is 3.75) and have been very helpful when I had questions or concerns. I have not had too many problems with financial aid however I have heard from others who have attended Kent State and other B&M schools FA is always a nightmare. They tend to put off sending out stipends as long as they possibly can (at least in my case) and only sending a check as opposed to direct deposit is a bit "old school". The advisers are great and will help you if you can actually catch them. However I am not a fan of the policy that has recently gone into effect that a student must follow a specific sequence of their degree plan. I understand the reasoning behind this but I really would have preferred to finish the core requirements before getting too far into the program. Another "complaint" I have is that many students do not use Standard American English, and post dbs in "text talk". This can be extremely difficult to respond to. Lastly, the school is extremely expensive. I have read many reviews where folks got into the last few terms and were not able to finish due to maxing out student loans. This is very possible and a major concern for anyone who does not have a nest egg or family to fall back on for support. With the recent news of Pell grant funding being cut by 303 mil (about 1k per student per year if it stands) I did quite a bit of number crunching and realized that I will not be able to finish as I will have maxed out my loans by the last two terms and I do qualify for the max that the government offers. Because of this I have decided to leave Kaplan and pursue an online degree at a less expensive nonprofit school. Having said all that, I do believe that Kaplan is a good school that has a lot of potential. The Professors are in general great, the coursework can be a bit repetitive but most of us learn by repetition. The live lectures can be great or overwhelming depending on how busy you are in your own life. The students are just like people everywhere, some are awesome people and some suck. My advice would be to do your homework and research all of your options before committing to anything. Make sure to figure out the complete costs of your program including the $200 technology fee per term to ensure you will have enough money to complete whatever degree you are pursuing.
I started Kaplan in Feb 2012 and graduated in Oct 2013. I already had 2 Associate Degrees (CJ and HR Management) so I was able to do the Advanced Start BS program. Overall the Professors were outstanding. They were either PhD's or Masters level professionals working in the career field. A few of them were Judges, several were high ranking Police Officers in major cities and one was a Chief of Police in a major city. All of them were dedicated to giving not only course instruction but real world experience as well. They properly guided the discussions and were tough on the assignements and discusson boards. What I learned was "do what you are supposed to do" and you will do fine. Listen to what they tell you at the begining of the course which is "set aside a few hours a week to do your work". I would set aside 3 hours every Sunday for written papers and 1 hour 3 nights a week for the Db's. Plan your work, work your plan! When I didn't follow APA they dinged me for it, however they also provided suggestions and I asked for assistance with APA and they gave me a tutor, that was awesome, by the way! I did everything they asked so I wasn't shocked when I graduated with a 4.0 GPA and Summa Cum Laude. I put in the hours and effort and was rewarded. The only negative issue I had with the school is I had a AS in Criminal Justice, yet they insisted I take CJ 101. I had completed my 300 level courses, yet they made me take CJ 101. I agrued to no end, however I ended up having to take the course. I seen students in seminars that would do the minimum and constantly ask for extensions and I am confident the Professor gave them what they earned. The Professors consistantly reminded us that you get what you earn. I didn't have many dealings with FA. They did help me get my student loans for the final semester. I used my Air Force Tuition Assistance for most of my classes, however that ran out with 1 semester to go. Remember there are always two sides to every story and the truth is usually somewhere in the middle. Overall, I am happy with my experience with Kaplan.
I just started the CNT program at Kaplan and I have to say I am regretting it already. I started with 3 classes; Academic Strategies (which is complete BS), Introduction to Information Technology and Computer Hardware and Operating Systems. All 3 classes keep covering the same topics, and I mean we talk about the SAME things in each different class. Everything that is being covered in the Academic Strategies is material that we have to study in other classes later in the school year as well. It seems like they just came up with this class to fill in time and be able to charge students for nothing really. Then I enrolled to attend classes on campus, but in class we cover some material then they send us home with a ton of work to do from places such as testout and from pearson. Which bye the way, anyone can pay for and take on they're own for much less and without having to enroll in a school. In my opinion homework should be work assigned from our books not that online crap. Then they have the audacity to say they are providing a quality education. All they are doing is charging (way overcharging) people to use web sites that are available to anyone and having the students teach themselves. I am going to stay just to collect proof that this school is nothing more3 than a scam then public civil lawsuit it is.
I do not know what's wrong with you guys. I transferred in as a junior after dropping out of a traditional college 5 years earlier. I have one more year left. Everything is fantastic. I personally like my professors. All of them are attorneys and 2 of my professors in particular are very strict. Or the course in particular was meant to be strict. Even during midterm week, there was no seminar but I had to do 2 discussion boards. One of my favorite professors always ask tough thought-provoking questions on discussion board. We also have healthy debate. I'm a bit afraid to take him again. hahah. I have not had the same professors so far. (Not that it won't happen at all.) You can also pick and choose your professors by registering for your own courses if you don't want the same one. I started out as a cash-based student as I was getting my former student loan out of default. My financial aid started from August but was retroactive for the previous term to cover May~June as well, so I was able to get my money back as well as a financial aid stipend promptly. 2 months after I started, a senior developer guy from Silicon Valley introduced me to the tech field and said that I would be very successful as a software developer. I tried it out and even joined a boot camp to get started as soon as possible. I was wavering on whether to continue with my degree in this field. Really It's now or never. So I stuck with it. And instead of changing my major (I do like law,) I decided to implement in my current field, thus developing legal related case management and office software. I may even decide to go onto law school so that I may work as an Intellectual property, Trademark, Patent, Technology lawyer. :) Everything has worked out for me. Even though I don't need a BA to work in the tech field, it is very useful if I want to work abroad anywhere. One of the requirements of most countries immigration system is that you need to have a BA/BS. This is just red tape to prevent 'everybody' from easy access of leaving their countries.
I have earned two degrees from Kaplan on top of the Bachelors degree I already had. I have thoroughly enjoyed the education but the Financial Aid process at this school is horrible. They hold your student loan money to their satisfaction and pay on a pay schedule that they create. If you expect to receive a stipend don't hold your breath because you will die before you get it! They set a scheduled to pay date, then wait at least a week to pay your account, then it sits for another week and they might credit your account by the end of two weeks. Which then sits in your account for another week doing nothing while you are sitting at home waiting for your money. Oh and if you owe them any payments be prepared to be harassed and threatened to be locked out of your class until you pay. And hope that you are not waiting on that stipend in order to pay them!
I completed my first Kaplan graduate course last week and received a 4.0. About two weeks into the session, I realized what a joke this course was and it required little effort on my part. Our once a week seminar rarely consisted of the important information that was covered in our textbook. These seminars barely went over a 1/2 hour and the majority of that time was spent with the professor asking people to turn in their assignments on time. The professor took three weeks to grade our first assignment, which is against the guidelines he stated prior to the course beginning. The entire reason I am pursuing my master's degree is to further my career and learn. It seems that Kaplan could care less about the quality of their educator's and courses. I have already transferred to a traditional university that offers the same program on-line. It's costing a lot more, but it will certainly be worth it.
I transferred into Kaplan from another school with the promise this would be a great choice. The classes were all the same. It repeated the same information over and over again. I got no helpful education from this institution. The professors are repeated in different classes. It is clear they are overwhelmed with the amount of classes they have and simply do not care about individual success. The required weekly seminars hardly ever work. Tech support will not be there when this happens. If you try to contact tech support via chat or phone; you will get a message saying to try back in 30 minutes. By then seminar is half over with and you get stuck writing an additional paper for that week! In the beginning academic counselors will try to help, maybe a call or two during your first class. Then you are lucky to hear from them again. If you do need academic help, it takes 3 weeks to get a response. The financial aid department will tell you one thing regarding your financial aid refund and then if you call or chat again, the story changes. If by some miracle you get through your program you are hit with an extra fee for finishing your degree, which you have to pay out of pocket. Usually it's almost $1000. If you don't pay it they keep your degree hostage. However no one can explain to you what the fee is for? Just choose a different school. This one is only after your money, you are nothing but a dollar sign to them!