Kaplan University Reviews
Student & Graduate Reviews (319)
I was attending Kaplan University for my Masters degree. I found that every education advisor had a different answer to any question asked. The staff at that university would not reply to emails or return phone calls. Every time you need to call the university, you are on the phone for a minimum of 10 minutes before you get to speak with a staff member in any department. The customer service skills are extremely poor. I would not recommend this university to anyone.
I really enjoy my experience with Kaplan online it's very easy to follow . Plenty of help and the team is wonderful.
So... I was so excited to start here. My advisor was so friendly and put up with my numerous emails filled with different questions and concerns. I was told financial aid would cover ALL of my needs... I told him, "David, I cannot attend if it isn't covered. I barely get by as it is, if I need to pay extra, I won't be able to go." He assured me I would be fine... even sent me a link for a $2000 grant. Well... two days before class started I got an email saying I need to pay $530!! I said no, David said I was covered, you sure? She said yes but the good news is I got the grant... because everyone does. If you're human, you get the grant basically. At that point I told her to take me out of the school. Now, mind you, up until this point I had GREAT service. I even wrote to them saying how satisfied I was. Not anymore, folks! I was on hold AN HOUR and passed around to three different people, got attitude from one gentleman about my concerns, and then my advisor, who returns all the emails and is prompt to call me back, decides to ignore my calls. 5 calls and 5 emails later... still no word. AM I A STUDENT HERE?! I don't even know. I know this is just my financial situation and my problem, the school might be wonderful, but if you're a live check to check type of person, don't fall for their bologna. They just want your money.
I was really unsure of all colleges I looked into but Kaplan is a very friendly and supportive school. The classes are extremely flexible and there are many different support centers if you need help. So far it has been an excellent experience.
Kaplan allowed me the flexibility I needed to be able to complete my degree while continuing to work full-time. They allowed me to transfer almost two years worth of previous credit from two previous colleges I had attended which allowed me to complete my degree at Kaplan in 15 months on an accelerated track. My employer also had Kaplan listed as a preferred institution which enabled me to a 14% discount per credit hour. This worked out to be a significant savings as I was a cash student (I refuse to take student loans and the let lenders and the government bleed me dry). I did find that professors had a tendency to not always be aligned with APA formatting rules. One instructors would mark down for not following a specific aspect of APA formatting while another instructor would not mark down for the same rule. This would become frustrating as you never truly felt like you were calibrated to what each professor wanted in APA formatting to avoid potential markdowns in grading. That is something the school definitely needs to work with their faculty on to ensure a universal and uniform application of APA formatting rules across all classes. The quality of the instructors was normally average to above average. There were only 1-2 professors in my time at Kaplan that I was "impressed" with when it came to their knowledge and insight. However, the rest of the professors were knowledgeable enough to be able to lead the class. I also never had issues with delayed responses when seeking assistance from professors. For the most part the instructors were engaging, friendly and qualified. Kaplan allowed me to do what I was seeking to do: close the one glaring hole on my resume. I would recommend Kaplan for others. But you should know upfront that this is a "for-profit" school and Kaplan does not have the pedigree or reputation that is going to impress prospective employers when they review your resume. However, a degree from Kaplan is still going to be 1000x more beneficial to your career than no degree at all.
I attended both a Brick and Mortar Kaplan at nights for my Assoc degree in computer and the online for the BS. As a non-traditional student I put forth the effort needed to do well. Many of my younger counterparts wanted to skate through as they likely did in high school. Most of my instructors were very good. Dealing with administration and financial aid was trying at times. They seem to be locked into their little world of rules. Like anything worth having, it takes effort.
I simply cannot say enough about the professors at Kaplan online. They were knowledgeable, passionate and caring. They truly loved their subjects but also their students. Their enthusiasm was definitely catching. I learned to be interested in aspects of life I never had been before. I learned a lot, studied a lot, and felt very well able to start work by graduation time. I have 4 classes to go, two of which I'm completing this semester, and I consider it well worth all it took to obtain my Bachelor's. I will be forever thankful to Kaplan for all they did for me.
Great option for those who need flexibility in their schedule. It can be difficult to make time for school when you are working full-time and have a family to care for, but Kaplan has made it easy. I am able to work full-time, attend school full-time, and still care for my family without missing a beat. There are some tough weeks, but for the most part, the work load is manageable with a little time management. I have found that a steady schedule for when I complete assignments helps. A little everyday adds up to competed units and classes. So happy I made the choice to return to school.
You are better off looking for a different school. Kaplan makes their courses worth 5 or 6 credits when other schools are 3 or 4. So in the end you end up paying double. So you will pay double to take twice as long to get a degree. Their classes are also 10 weeks. I am currently at APUS and am looking forward to finishing my degree in less than 3 years with low student loans. Kaplan took out 20,000 for just one year.
Hi, I started in Kaplan back in 2007, being a full time worker, parent and wife. I had to go slow but I graduated last year after many health problems, to the point that was told by my doctor that I have MS and that it will be better to start taking fewer classes due to my condition. I want to start college and get my degree, and decided continue but taking it easier. Kaplan was an excellent institution to start my career. I did not have the time physical go to school, but I found Kaplan online, read about them and everything was positive comments. Their staff was always there when needed, answering my questions and giving me the tools necessary to continue with my journey. My school advisor was really nice person, always checking and calling me. Giving me support in both ways personal and academic. She always was pushing me to continue and not to drop school. I choose the career in business because is related to the type of job I have, business is a huge word to explain, because it cover so many different areas. Regardless of their size, must expand internationally or can expect to be taken over by more competitive businesses. The transition to global business is not easy and some businesses become a liability to their own organization, lagging behind in development. The reality is that global businesses are today's economic fact of life and to survive, each business requires an adaptable mindset and an expert. Kaplan has given me the necessary tools to continuing in the business’s world.