Kaplan University Reviews
Student & Graduate Reviews (312)
Just terrible. Financial aid and advisers have no idea about their work. They do the mistake and admit it's their fault but still do nothing to help you fix the problem.
I feel that the instructors are working 2 more jobs and hove no time even to email me back rather than meet with me. I met many instructors that still working on their degrees and most likely were studying something completely different than what they teach.
Complete waste of time and money.
I had a wonderful educational experience with Kapalan online, the courses were challenging, the teachers were helpful & concerned. I was able to obtain my college in a friendly and educationally challenging environment.
WORST SCHOOL EVER! Financial Aid has no clue what they are doing.. do not ask any questions. I enrolled in Nutritional Sciences and there is nothing I can do with my degree without my RD, and of course, they do not offer it at Kaplan. WASTE of my time and money. The teachers could care less about your education, it is so over-priced, and the people that work there have no business working there.
Best advice I would take from this review, do not enroll at Kaplan University.
Since 2008, I have been a online student at University of Phoenix, Ashford University, and Kaplan University. Kaplan offered the most challenge academically, and had a better platform in comparison to the other two. University of Phoenix and Ashford was an easy A, that took me through fly by courses. I actually don't remember anything I learned there. Here are things that I really liked at Kaplan:
WEEKLY SEMINARS- I liked the real-time interaction with the instructor and other students. It gave me the opportunity to probe for clarity.
ENGAGING INSTRUCTORS- In all of my classes, except one, my professors delve into deep conversations about the topics and challenged students to critically think. Many used real-life scenarios to explain theories, rules, etc, in order to demonstrate how the learning material can be applied.
PROJECTS- I had a lot of projects that required me to step away from my computer, and glean information from my local community. Others, allowed the opportunity to collaborate with other students. With this, we used free online conferencing tools to hold meetings.
FEEDBACK- Many of my instructors gave real feedback on assignments, and guided me on how to improve, rather than just give a grade.What really made me give this a good rating was the level of communication between the instructors and I. They were always ready and willing to talk beyond the scheduled classroom hours.
Their career placement services isn't much for me. I have only spoken to my assigned representative once by phone, within the last 3 months. It's hard to catch up with each other. We have communicated via email, and she has provided links to various websites to do career research. However, all those listed, I had already found on my own. The area I live in, isn't booming with the type of jobs I was pursuing. I do like that my career counselor encourage me to be open to consider relocating. It allowed me to see the opportunities else where, and my husband and I are in serious discussion about making a leap.
I don't have complaints with Financial Aid. I never had to talk to them by phone. Everything was email. I never had any problems with processing documents, and timing.
There are a lot of resources available online. You have to be self-driven to make use of all the resources. I have particpated in the webinars, used the library extensively to read beyond the academic literature, and found useful links to resources that helped me enhance my knowledge base, in order to promote myself at my current job.
I'm surprised at the number of negative reviews for Kaplan as I have been nothing but impressed. The admissions rep that I worked with was very helpful and knowledgeable about what needed to be done--I am retired military, using GI Bill, and he knew exactly what needed to be done to get my benefits started...no waiting or hassles.
The instructors, thus far, have been great and very understanding...willing to work around your work schedule. The only issue I have had thus far is one of the classes had a weekly quiz that was pulling everyone down--questions were out-of-this-world difficult, 16 out of 21 students in the class were failing them.
I didn't feel that Kaplan was taking it as seriously as I would have felt necessary, but other than that, the graduate degree experience through Kaplan has been great.
Beware.. I completed all the program in Heath Information Technology with excellent grades and was about to begin my clinical externship to earn my degree, when Kaplan's accounting dept hit me with a bill for over $1,000 that they say must be settled before I can complete the course. I am currently disputing this bill with financial aid since I was on federal aide through-out my time at Kaplan. I am extremely disappointed, and it doesn't seem Kaplan wants to help me succed.
I have now had to sit out 3 terms already since Kaplan's right hand doesn't know what it's left hand is doing. I have serious doubts that this will be settled in my favor since absolutely no one in the FA dept will return my calls. Two of my class mates switched to DeVry University just before the end of the program, but I stayed because I didn't want to pay more, since most of the credits are NOT transferable.
Sadly I am now feeling that transferring Schools may be my only option if I want to reach my goal and sit for the RHIT exam.
I am very very disappointed in this school. I asked them to sign a paper for an internship so that I could start to get experience and they made every excuse not to. I then asked a professor last term to fill out the paperwork and his excuse was "Im too busy".
I would not recommend this school to anyone although I like it a lot but I just cannot deal with this stupidity anymore. I just do not understand why a school does not want to help its students out especially after receiving both an Associate and Bachelor degree from them. Am I missing something?
I went to University of Phoenix for my associates, then Kaplan for my Bachelor's. WOW what a difference! UOP was entirely focused on YOU as a student.
Kaplan clearly is in the online school business for profits. I quit Kaplan and went back to UOP. Stay away from Kaplan if your looking for a good education, and remember...your paying for it, so be careful and picky about choosing an online school.
In reviewing many students comments and experiences with Kaplan, I was actually shocked to see a couple positive feedback. For the students who had a good relationship with all of Kaplan's amenities, WHO, WHAT, WHERE and HOW? I am not sure that these people exist at Kaplan Univ. I had nothing but headaches EVERYDAY of the week for almost 2 years with any of the staff employed at this so-called accredited college. I think that the President of this University needs to be aware of the lack of Instruction, Professionalism, and Humanities of his employees. And, I think I am being very compassionate when I disclose this comment/concern. Yes, the absolute worst department is Financial Aid, but the college as a whole NEEDS major reconstruction and in a hurry. Inquirers, please take the time to read every students comments regarding his/her experiences with Kaplan. But, please be aware of many weaknesses that stems from this college. I learned absolutely nothing from the instruction and taught myself in all my classes using all my knowledge, and academics from previous colleges and employment to teach many students, as well as instructors of the criteria and tactics in my field. And furthermore, I am the one that has to pay back the government for it. Now, for the students who have experienced positive outcome from Kaplan--good for you! The rest of us aren't laughing at the halacious expenses and unprofessionalism staged by this college. Everybody is in titled to their own opinions.
I enrolled to Kaplan in December 2012 for grad school. I turned in all needed paperwork to start Jan.3. It is now March 15 and I still haven't received my stipend!
I have called FA several times and all they say is it's still processing. That's crazy because I have completed my first class with an A!!! And I'm about to start my 2nd class next Wednesday! The FA office is seriously unorganized, rude, and lazy.