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Kaplan University Reviews

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Student & Graduate Reviews (305)

3 out of 5
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Degree: Legal Studies

I graduated from Kaplan in 2009 but began during my final year in the military. I did not use the placement services because I was able to acquire a job with the federal government upon departure from military service.

I had a great experience because I managed to form a partnership with the FA and AA.They kept each other in the loop always. Simply questions yield simple answers. You get no where by being rude and hostile to anyone.

Upon my graduation, I easily transferred my most of credits to NYU in pursuit of MA in Human Resource Management. Yes...that New York University. This was done to reduce cost. At kaplan I reduced cost by paying for books out of pocket and utilizing grants/scholarships. In the end my total cost was $15K. Yes, it can be done.

It is alot of work to be honest, not designed for the busy person if you did it full-time like me. I was overwhelmed at first, but I quickly got the routine downpact. As a HR manager with the federal government, I can tell you.. Kaplan University is recognized and you can verify their accredition by visiting the department of education's list of accredited schools. In fact, my degree influenced my promotion. Frankly, employers don't care where you got your degree from unless it is technically related i.e. nursing, engineering etc. An administrative degree go virtually unrecognized. We are required to verify with the education department the accredition of the school. So hearing an employer scoffing at a degree without verification speaks volume for their ability to do their job.

My experience may not be your experience.In the beginning the financial department was a nightmare and I too had to submit documents twice. The instructors for my program were bar certified (verified) attorneys with some having 25 plus years of experience. I learned alot more than I did at NYU...yes that NYU..to be honest. Some instructors were tough as nail especially if you aren't a writer while others were less stringent. It was a luck of the straw each semester with me. In the end you get out of it what you put into it. I'm being fair in saying Kaplan ain't no diploma mill just very expensive to attend.

1 out of 5
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Degree: Healthcare Management
Graduation Year: 2012

There are no words to describe this school. It is a joke. The instructors don't like for you to question them about things and if you do they won't answer you and if you press them for an answer they will make your time at Kaplan hell, just to show you they have authority and you can't do anything about it and Kaplan will not support you nor will academic advisor. You can't even get student support to stand behind you. Then there is financial aid, they will screw you out of your money any way they can.They have no idea what they are doing. Every time I turned around this year they were redoing my financial aid and sending money back that was owed to me and then requesting more money. I would think I had things straightened out and then they would redo my financial aid again and why I don't know. I saw these reviews before I started and I thought it was just a few student with a bad experience but as it turned out it wasn't. I have wasted my time and over $30,000 for 2 years when I could have went locally and gotten a better education for less than $3,000 and in less than a year. My clinical extenship was a joke. I was placed in a facility and the office manager was like do what ever you want to and took no interest in me being there and during my externship about the only time I saw her was when she signed my time sheet. She never kept up with nothing and never tried to place me in parts of the office I needed to be in. I should have started in the front office where patients were checked in but was placed in medical records where all I did was file the records. I was there 80 hours out of the 90 I was suppose to complete. I don't know how to process a patient. I should have been placed in the front and moved to each proceeding dept as the office flows. Now I don't have enough experience or know how to get a job. When Kaplan has technical problems they will never admit that it is their problem. I have heard them say over and over again in order for you to be able to submit late papers, if it isn't due to death or sickness, it has to be a circumstance beyond your control but just what is a circumstance beyond a persons control. I never got an answer to that question and I asked it on several occasions and I am still wondering just what it is.

1 out of 5
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Degree: Healthcare Management
Graduation Year: 2012

There are no words to describe this school. It is a joke. The instructors don't like for you to question them about things and if you do they won't answer you and if you press them for an answer they will make your time at Kaplan hell, just to show you they have authority and you can't do anything about it and Kaplan will not support you nor will academic advisor. You can't even get student support to stand behind you. Then there is financial aid, they will screw you out of your money any way they can.They have no idea what they are doing. Every time I turned around this year they were redoing my financial aid and sending money back that was owed to me and then requesting more money. I would think I had things straightened out and then they would redo my financial aid again and why I don't know. I saw these reviews before I started and I thought it was just a few student with a bad experience but as it turned out it wasn't. I have wasted my time and over $30,000 for 2 years when I could have went locally and gotten a better education for less than $3,000 and in less than a year. My clinical extenship was a joke. I was placed in a facility and the office manager was like do what ever you want to and took no interest in me being there and during my externship about the only time I saw her was when she signed my time sheet. She never kept up with nothing and never tried to place me in parts of the office I needed to be in. I should have started in the front office where patients were checked in but was placed in medical records where all I did was file the records. I was there 80 hours out of the 90 I was suppose to complete. I don't know how to process a patient. I should have been placed in the front and moved to each proceeding dept as the office flows. Now I don't have enough experience or know how to get a job.

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2 out of 5
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Degree: Law
Graduation Year: 2015

I did not like Kaplan University online because you are loaded with work. It did not fit in my schedule like I thought it would. I had a paper due every single week. I don't think that would have been a problem if I was in an actual classroom. I just didnt like the lay out of the program at all.

I was kicked out right after midterms without any notice. They didnt even give me a chance to pull my grade. I think this program is more for retired people or people that dont work at all.

2 out of 5
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I recently took the online mortgage SAFE 20-hour course and was not impressed. The instructor did not respond quickly or at all to some discussion questions in the course, and there were a ton of links that were incorrect within the course. So, when I tried searching for things using the index or glossary it would take me to other places. I had to read through hundred of web pages to find what I needed, which was terrible.

Then I also (mistakingly) took the online Colorado version of the exam. The description says, "You have access to practice exams and pre/post diagnostic testing with immediate results and retakes." YET, THERE ARE NO PRACTICE EXAMS AVAILABLE. I thought maybe it was a technical error so I called technical support to ask about it. I was told that there are no practice exams available for this class, only 1 pre-test and 1 post test that I can take 3 times each (unless you get 100% and if that's the case, the system will not allow any additional retakes). It is COMPLETELY MISLEADING!

I really wish I could be practicing for my exam right now, but instead I'm just frustrated and have nothing else I can practice with. I wouldn't be as frustrated if I wasn't lead to believe I was actually getting practice exams.

2 out of 5
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The school is a good school the classes online are easy to go to and I have had no issues with those. The big problem is financial aid it is horrible. They have you turn in documents you don't need then tell you that if you turn in one document you are done the next week its the same thing all over again. When you call the rep. is rude and they make you so fustrated with the entire process. I have attended two other schools before coming to Kaplan and I will tell anyone not to go here. After this semester I will be transfering to another college because the school is clearly unprofessional and I really think they need somone who can regulate the financial aid department because when you are dealing with peoples money you should have more knowledge then just looking at the computer screem.

Take my advice if you are considering going to this school DON"T I wish someone had told me.

2 out of 5
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Degree: Criminal Justice

I deffinetly do not reccoment this school unless you already have a job in this career, and you have been reffered to Kaplan from your job. I went to job for criminal justice, i went to get a job and everyone either asked what Kaplan was, or told me to my face that Kaplan was a joke and they didnt accept Kaplan degrees because they are a "diploma factory" and hand diplomas out to people who dont deserve them.

I tried to get my diploma and I couldnt because i owe them $500 that i cant even afford because i dont have a job and I am currently attending another local school. I was offered an internship when i first signed up at kaplan,and I told them that the only reason that I would attend Kaplan is if they gave me an internship oppertunity and I never got it.

Both my sister (who went for Childhood Education), and my brother (who went for Criminal Justice) went to Andover College before it was Kaplan, and they had high reviews for Andover, but it has sence went down hill now that professors can not choose their own cirriculem and it is all mandated my Kaplan Headquarters. Bottom line, kaplan is a joke and I was told that to my face by State police, local police, and even a temp agency for security officers.

5 out of 5
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Degree: Human Services
Graduation Year: 2013

This is my fourth year with Kaplan! The school has many upgrades. It was great before the upgrades but the curriculum and professors are very organized and appropriate for the skills needed. I wish Kaplan had a Master's degree in Human Services.

It is unfortunate that I will have to switch schools! Great academic advisors and financial aid department. After attending for my Associate's and my Bachelor's, I would DEFINITELY recommend this school.

3 out of 5
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Kaplan has one MAJOR problem... the financial aid department!

I love the classes, the website is user friendly, the degree information is great and helpful. I have no complaints about the education Kaplan is giving.

BUT... when I first read reviews about Kaplan before joining I saw a lot of things about the financial aid department. I thought, oh it can't be so bad, those experiences might be over exaggerations. THEY WEREN"T!!! Dealing with the financial aid department is the most frustrating & ridiculous thing I have ever had to deal with! Every term it's something new... didn't apply funds, need to sign the same document for the 3rd time in a row, have a balance due - that isn't really due... I call and nothing is ever resolved - even when I find someone who sounds like they understand what the problem is - I always get off the phone to find out that I have to start the entire process over again.

NEVER EVER would I have picked Kaplan if I knew the amount of time I had to put in dealing with the financial aid department. You would think a degree granting institution would understand basic math and be able to apply it! UGH! BEWARE TO ANYONE ENROLLING!!!

1 out of 5
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Degree: Business
Graduation Year: 2011

I've wasted my time and money in school as I thought this would help me the upper hand in getting a job. I've been searching for a job in the past 6 months now and still nothing. Having Kaplan under education in my resume was a joke!

Some people I've interview with ask what the hell is Kaplan and I explain it to them. It is such an embarrassment that I've tooken it off my resume. I am back at a community college to finish what I've done in the first place. If you don't believe me, then go to any HR department and ask them if they rather hire you with the degree from Kaplan than someone that went to a REAL college.

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