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Kaplan University Reviews

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243 Reviews
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Student Reviews

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Degree: Business Administration and Management, General
Graduation Year: 2018
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I am currently in my second term at Kaplan and so far I am having a very positive experience. I have learned quite a bit and find their online campus and classrooms high quality. I do wish they were more selective with who they allowed to enroll. It is obvious some people are not invested and are hoping they can somehow earn a degree just by being enrolled. It is always annoying when you are trying hard to see people slacking off, but that is more my problem. I am concerned about the cost. It is quite expensive and for that reason I may transfer in the future to a non-profit, but it will only be because of the cost. I am a full time professional and a mom to a toddler so Kaplan works perfectly for my lifestyle. I had a very easy admissions process and financial aid has been fine as well. My only outstanding concern with Kaplan is that if I do decide to change schools for cost reasons that my credits will be accepted. Overall, I would recommend this school.

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Degree: Business Administration, Management and Operations, Other
Graduation Year: 2017
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I want to redo my review. I am 5 weeks in to my second term. I made the President's list in my first term with a 4.0 and I am hoping to continue doing so. My Academic Advisor has been an amazing help, as well as other advisors I have talked to, and I can honestly say, the financial aid department have done a complete 360, and have been an amazing help as well. I have never been happier. I love it here.

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Degree: Business Administration and Management, General
Graduation Year: 2012
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I received a BS degree in Business Administration at Kaplan. I really liked the course pace and level of ease for the online program. I went to school exclusively online. This program was great for my work schedule. The teachers were generally very good an knowledgeable. I only maybe 2 teachers that were negligent at times. The counselors were very concerned about my progress and even called and emailed me if I didn't login into class. I graduated and I would recommend this school , especially for working students. The cost is very expensive however.

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Degree: Business Administration and Management, General
Graduation Year: 2015
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I graduate in a couple of months with my BS in business admin and I have had a great experience. Most of the bad reviews are by people that didn't make it for one reason or another. Also, there are a lot of people complaining about financial aid? They have been fine for me. I went to a brick and mortar school for my associates degree before coming to Kaplan and they were much much worse. I waited in line for hours at that school for financial aid at least twice per year. I have chosen to go with another school for my MBA, but that is only because I wanted something different and non-profit. There have been no issues with transferring credits etc. The professors at Kaplan have all been fantastic. You will be fine as long as you can write and speak English well. There are a lot of papers. I think that Kaplan needs to be more selective with admissions, and it will cut down on these people that go online to post bad reviews because of one ridiculous reason or another. Kaplan is a great school with great professors, and you should feel confident that you will receive a good education by attending this school.

2 Comments
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Donna - 3 months ago

Hi, I am looking into this school and I was wondering how long it took for you to find a job in your field?

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Derrick - 2 months ago

Well actually I was a business owner with my own employees when I started. But I would not hesitate to hire a Kaplan graduate in a second. It is more about how professional the person speaks and dresses during the interview along with their work experience. This degree wont inhibit you from getting a professional job, but it is only a check mark on the requirements. The rest is up to you to have a sharp resume and cover letter written specifically for the position you are applying. Do well in the interview and don't expect the job just because you have a degree. 30% of the country has one. The people that complain that it is all Kaplan's fault that they haven't found a job are probably not doing well at the other stuff, and can't possibly imagine that the problem is them and not the name of the school on their diploma. Just my $.02, but I hope that helps. Kaplan is a good school so don't worry:)

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Degree: Paralegal
Graduation Year: 2011
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This is a great program with great professors. It is very convenient to be able to take courses at home. I do wish the career placement program were a little more pro-active with its services or receptive of alumni phone calls - I have found it difficult to find a position in my field.

2 Comments
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Marcus Roberson - 3 months ago

What was passed down to me for its passing on, is when you have a strong suit and cant make use of it,' in a way 'it's only giving up at an unknowing way. If by chance that you take this information as a gift to ponder on, you'll miss the prize. Instead of looking for a one particular position, look up a full position with your name boldly at the top in seats, on your own board of directors manual, that is placed in fine print in the glass window before you walk in your own business...To sum it up for you, what im saying is start your own business and stop looking for businesses you yourself have a right to establish and qualified degrees to carry out and be a successful Leader/Business owner"I believe in you', don't you?

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Belinda Sheppard - about 2 months ago

I just enrolled today for my AAS in paralegal. I am going back to school in my mid 50's and am changing my career field as a 20 year nurse and stepping outside the box AND my comfort zone! Am I nervous and scared? By all means "Yes!". But I have also been reminded that the only "strongholds" I place are of my own doing and satan's leverage over me to keep me in oppression and doubts. I intend to keep focused on the here and now. Leave the worry and the stress with the Lord, for ALL things are possible through Him. Easier said then done? Yes. But everyday when my feet hit the floor I will remember ONE thing. "God and me?...We GOT THIS!"

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Degree: Criminal Justice
Graduation Year: 2015
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Kaplan is a good school. It is like any other typical online school. It's not a walk in the park especially if your more of a visual & hands on learner. Kaplan like any other college requires a lot of APA formatted writing and essays. I spent 2 years with Kaplan. Initially I was enrolled in a bachelor's degree program but I switched to an associates because I was just about done with the credit requirements for one and wanted to go ahead and jump into the field. People have their own personal opinions and bad experiences but I never had any bad experiences. Each and every one of my professors were educated, dedicated and professional. Most with PhDs. Some were a little more strict than others but of course keep in mind it is college. It is an expensive college to attend but if online is what you need, this is a good school of choice. I am a mother and online met my needs. I was always able to reach academic support & financial aid when needed and they were always genuine. I never had any funding issues or over charges. The fees are as it states clearly. Kaplan is NOT a place to breeze through with A's or a walk in the park like some might suggest it is. I did graduate with highest honors "4.0" but I worked very hard and met all of my requirements per class. I never turned ANY assignment in late or lacked in writing my papers in the required APA format. I suggest for new college peers to enroll in college comp 1 & 2 before jumping into most major courses. I never knew how to write an APA paper before those 2 courses. After college comp 2 I became very great at writing APA styled essays. Teachers are very easy to get in touch with. They have emails listed and some are generous enough to even provide their very own cell phone numbers. The downside is the required 1 hr seminar per class per week. On the bright side though, if you miss the seminar due to some kind of life event or late work hours, there is an option 2. It's most commonly a 200-500 word writing assignment over the unit weeks topic. Very simple and easy. The exams are dreadful because they are timed and you only get to take them once. Once again though, I managed never to get less than a 93 final grade in any of my courses. All my classes were with many different professors who had many different requirements. As I said before some more strict than others but they all have one thing in common, following the rubric and course syllabus. As long as you do that you are golden.

1 Comment
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Derrick - 3 months ago

Kaplan is a good school and the only people that give a bad review are the ones that didn't make it. Good review:)

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Degree: Allied Health and Medical Assisting Services, Other
Graduation Year: 2017
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I have just signed up for the MA program with Kaplan University. I started my first Class on Wednesday May 13,2015. Thus far I have had a wonderful experience. After reading some of these reviews I'm praying it continues to be a positive experience. Everyone has gone above and beyond to make sure I'm comfortable and that I understand how to navigate around the classroom and the website. No school will be perfect, but I would definitely recommend this college upon the experience I've had thus far.

1 Comment
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Derrick - 3 months ago

You will have a good experience. Don't pay attention to the negative reviews about Kaplan. I have been with this school for two years and they have been great. The people complaining are dropouts, and are bitter about not making it. Consider how many people go to Kaplan, and then consider the number of complaints. Then consider the fact that they let even the most unqualified people attend. Of course there will be a lot of people that didn't make it and want to blame the school. They should make it just a little harder to get in, and that will be the only thing that cuts down on the bad comments. I can't even understand some of the comments because they are so poorly constructed. Naturally they will have a hard time in college if they cannot speak and write standard American English. Just my $.02:) Stick with it and you will be happy.

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Degree: Business Administration and Management, General
Graduation Year: 2017
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This is my first time in online college, and I was a bit nervous when I started. I just ended my first term, and so far I have to say I love Kaplan. The advisors are amazing, and have been a great help to me, and my instructors (although I've only had 2 so far), have been great. Their financial aid department does need a lot of work, I don't think when someone asks for help they should tell you to "google it", I think they should actually help guide you into finding your answers. There was a time a few weeks ago, I wasn't sure if I was going for what I really wanted to do, so I called Kaplan, and the advisor talked to me for about 45 minutes, and added some elective classes that I really wanted, that go great with my degree, she was a great help to me. So far my experience at Kaplan has been wonderful, but like I said, it's only my first term. I am hoping it stays wonderful.

2 Comments
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Nina - 4 months ago

What was the name of your advisor? I've been looking into this school and it would be nice to know what and who can be helpful. Thank you.

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Review author
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Natalie Samu - 3 months ago

My advisor's name is Shavalerie Roberson. She is very helpful.

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Degree: Accounting
Graduation Year: 2018
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My advisor was so horrible and unprofessional I ended up enrolling at another school. She talked down to me and even sent me horrible emails. This college is a joke. Don't waste your time. I received wonderful treatment from Strayer University. They went above and beyond and that makes a world of difference.

5 Comments
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Natalie Samu - 4 months ago

Hi Melanie,

I am currently attending Kaplan myself, this was my first term that just ended. I actually love it so far, but after reading a ton of bad reviews makes me kind of worry. I have a few questions for you though. Are you receiving financial aid? And if so, how hard was it to get that to transfer to a different college? Also, did the college you transferred to accept Kaplan credits? Those are the 2 things that worry me the most, is my financial aid, and credit transferring. Also, did you talk to anyone else at Kaplan about how you were treated? I actually like the advisors better than the financial aid department. Thank you for your feedback. Best of luck to you in your future academics, and career goals.

Sincerely,

Natalie

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Derrick - 3 months ago

You are leaving a bad review because you didn't make it there. Kaplan is a far better school than Strayer.

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Melanie - 3 months ago

Yes Derrick, I did make it in. It's actually not hard to get into Kaplan. The advisor even sends me emails at least once a week to try to get me to come back. If you would have actually read what I wrote you would have read that my complaint was about my advisor. In this case Strayer has by far exceeded my expectations. The professionalism from Strayer was a lot better than what I got from Kaplan. The advisors are the first contact a student has with the school. I didn't deserve the treatment I received from my advisor and I refuse to go to a school that allows that to happen. Not everyone has the same experience with their advisor. I'm happy you didn't experience the professionalism that I experienced. It does make a world of difference.

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Derrick - 3 months ago

I didn't write anything about making it in to the school. They let anyone in and that is a major problem. There would be almost no bad reviews if they were more selective. I am puzzled as yo why you would give such a terrible review over one employee. Do you really think that tarnishing the image of Kaplan is justified over one bad employee? That is pretty lame.

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Carlos Anchia - 2 months ago

Both of this schools are a fraud, They promise something they can't not deliver to the students. The students are just a number and the professor and staff are care less and neglected. I get stuck with a bill from strayer for $5.000.00 dollars for two classes that I can event transfer. Kaplan fail me on my second turn just to make my re-take a class, so they can get another $2000.00 dollars more for my degree. Both schools are a wast of time and money.

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Graduation Year: 2016
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I enrolled in Kaplan after debating if I should attend this school. My first term was a breeze but I noticed one of my class was repeating almost every assignment. I felt like I was going in circles.Made dean's list! yay! Second term totally different. In one of my classes we had to share an instructor. He was teaching two classes at the same time! How would he possibly be available to comment on each response made????? I'm paying for this; it is not free. Also I began to become familiar with the school for profit. They hound you to enroll 24/7;non stop. Also very expensive! I am looking for a non for profit institution. Also the advisor that keep emailing me; I never ever spoke to her. Maybe she doesn't exist. Hey if Kaplan works for you great but please read how much it will cost. It is not cheap. Do you research before you enroll into any program.

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