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Kaplan University Reviews

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Kaplan University
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330 Reviews
45%
Recommend This School
53%
Degree Improved Career
5 stars
(53)
4 stars
(176)
3 stars
(23)
2 stars
(39)
1 star
(39)
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 67%
Average reviewer salary: $48,431

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Student Reviews

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Degree: Accounting
Graduation Year: 2018
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My advisor was so horrible and unprofessional I ended up enrolling at another school. She talked down to me and even sent me horrible emails. This college is a joke. Don't waste your time. I received wonderful treatment from Strayer University. They went above and beyond and that makes a world of difference.

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Natalie Samu - about 1 month ago

Hi Melanie,

I am currently attending Kaplan myself, this was my first term that just ended. I actually love it so far, but after reading a ton of bad reviews makes me kind of worry. I have a few questions for you though. Are you receiving financial aid? And if so, how hard was it to get that to transfer to a different college? Also, did the college you transferred to accept Kaplan credits? Those are the 2 things that worry me the most, is my financial aid, and credit transferring. Also, did you talk to anyone else at Kaplan about how you were treated? I actually like the advisors better than the financial aid department. Thank you for your feedback. Best of luck to you in your future academics, and career goals.

Sincerely,

Natalie

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Derrick - 21 days ago

You are leaving a bad review because you didn't make it there. Kaplan is a far better school than Strayer.

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Melanie - 20 days ago

Yes Derrick, I did make it in. It's actually not hard to get into Kaplan. The advisor even sends me emails at least once a week to try to get me to come back. If you would have actually read what I wrote you would have read that my complaint was about my advisor. In this case Strayer has by far exceeded my expectations. The professionalism from Strayer was a lot better than what I got from Kaplan. The advisors are the first contact a student has with the school. I didn't deserve the treatment I received from my advisor and I refuse to go to a school that allows that to happen. Not everyone has the same experience with their advisor. I'm happy you didn't experience the professionalism that I experienced. It does make a world of difference.

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Derrick - 19 days ago

I didn't write anything about making it in to the school. They let anyone in and that is a major problem. There would be almost no bad reviews if they were more selective. I am puzzled as yo why you would give such a terrible review over one employee. Do you really think that tarnishing the image of Kaplan is justified over one bad employee? That is pretty lame.

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Carlos Anchia - 4 days ago

Both of this schools are a fraud, They promise something they can't not deliver to the students. The students are just a number and the professor and staff are care less and neglected. I get stuck with a bill from strayer for $5.000.00 dollars for two classes that I can event transfer. Kaplan fail me on my second turn just to make my re-take a class, so they can get another $2000.00 dollars more for my degree. Both schools are a wast of time and money.

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Graduation Year: 2016
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I enrolled in Kaplan after debating if I should attend this school. My first term was a breeze but I noticed one of my class was repeating almost every assignment. I felt like I was going in circles.Made dean's list! yay! Second term totally different. In one of my classes we had to share an instructor. He was teaching two classes at the same time! How would he possibly be available to comment on each response made????? I'm paying for this; it is not free. Also I began to become familiar with the school for profit. They hound you to enroll 24/7;non stop. Also very expensive! I am looking for a non for profit institution. Also the advisor that keep emailing me; I never ever spoke to her. Maybe she doesn't exist. Hey if Kaplan works for you great but please read how much it will cost. It is not cheap. Do you research before you enroll into any program.

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Degree: Health Education
Graduation Year: 2016
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Kaplan is not good with posting payments to your account and paying on time upon the due date in regards to financial aid. I'm currently a student and I have yet to have a payment made upon the due date and this is and ongoing problem. The financial aid department aren't good with money.

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Derrick - 19 days ago

That money is for paying your school! NOT YOUR BILLS! Are you seriously complaining about how fast they refund loan money? You should maybe not be in college if you think that your slow refund warrants giving a bad review of your own school.

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Degree: Legal Studies
Graduation Year: 2015
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Did this Degree Help Your Career?

The officials at Kaplan University should be ashamed of themselves. Students pay from $1,000 to in my case $2,000 per class and they have the nerve to charge $10.00 for a transcripts. I can understand if I needed to purchase additional transcripts but they don't even give you the first official transcript with your degree. How money hungry can you be? I took 11 courses to get the Master's degree so you already got $22, 000 plus from me. Now you want to charge for the first transcript too. I will never recommend this university to anyone.

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Meme - 2 months ago

If a transcript is only $10 you are lucky. Every school has a charge for a transcript, even the first one I'm sure.

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LaTasha - 2 months ago

Meme, Thanks for your response but I beg to differ. I called around to 20 other online colleges before posting the comment just so I could be sure this wasn't standard and I was frequently told that the first transcript was delivered free with the degree. Thereafter, any requested transcripts whether paper or electronic copies were at a cost ranging from $3.00 - $12.00 per copy. I guess I should be lucky I paid $10.00 instead of $12.00 but I still believe a graduate should receive the consideration of at least one free copy of your transcript.

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AD - about 1 month ago

LaTasha, how is that Master's Degree working out for you? Was everything on the up and up, or are you having any trouble with it? Thank you in advanced.

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Derrick - 21 days ago

That is the most ridiculous thing that I have ever read. Are you seriously giving a bad review over ten bucks? Sounds like you probably did NOT graduate because nobody would talk that much #$@ about their school over ten dollars. You should be ashamed of yourself!

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Marcus J Roberson - 20 days ago

It may seem the accuser is the accused, to sum it up: what im saying is, there is know wrong or right answer. Im more than sure if this was degrading or can be taking out of the wrong context, it most likely shouldn't or wouldn't be of display, so people this review isn't for making someone feel less of a person, but to inspire ones goals of Achievements and give reason for meaning for this world pleas. Know that there not a place in this world where every one has something good to say about singly one establishment it has to have someone that don't agree other wise it will fall for it wouldn't be of this world "that's another story' . when making statements out of negative intent pleas have a little self control and add inspiration to replace the negative approach towards another, its not about the check you put out more so its the check that's on the paper lets keep the checking there:-)

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Graduation Year: 2013
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If you're in the military and trying to go here just to get your military credits accepted, DON'T DO IT. I wasted my time getting an associate's at this school so that I can receive credit for being a medic and then transfer to a university. HUGE waste of time! None of my credits ever transferred to any school to try to go to. So now I'm starting from 0, as a freshmen. Don't go to this school if you don't plan on finishing your entire degree here, and even then I recommend you just go to a regular university in your area. This school is crap. So disappointed to have been told that credits would transfer when they DON'T.

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Doc - about 1 month ago

Where were you trying to transfer? Kaplan is regionally accredited by the north central accreditation of schools and colleges. so central state schools should be able to accept you.

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Yadielys - about 1 month ago

The issue isn't transferring schools, the issue is the new school accepting my credits. The credits didn't transfer in either of the universities that I tried to go to, so all the work I did in Kaplan was for absolutely nothing and my associates degree that I received from Kaplan is basically useless.

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LEDANTE LONG - about 1 month ago

Not sure what went wrong but I was a FMF Hospital Corpsman in Navy (same as Army Medic) and I faxed them a copy of my military SMART Transcript and received 40 something elective credits. Saved a year and half of school work for my undergrad. Im almost done with my Masters now. I have zero complaints.

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Yadielys - about 1 month ago

Ledante,

That's great, but I think you misunderstood what I said. Kaplan accepted my military transcript fine. But after I received my "associates" from Kaplan and receiving 55 credits for being a medic, I tried to transfer to a real university. My associates degree was not acknowledged and none of my credits from Kaplan transferred to any of the two universities I applied to. My associates degree is basically non existent, unless I continue at Kaplan, which won't happen.

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Doc - 26 days ago

What university exactly are you trying to transfer to? Name and state.

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Degree: Psychology
Graduation Year: 2012
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Horrible college! Stay away and do not attend! Trying to get someone on the phone to answer one question in near impossible. Horrible customer service. If the person you get on the phone does not know how to answer your question, your call will just be transferred to a random person. Impossible school to work with. Please do not waste your time and money!!!

4 Comments
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Leah - 3 months ago

STAY AWAY! $2400 for ONE class. Financial aid is absolutely ridiculous and it took me till after the semester to get awarded. So i had them pestering me 24/7 to pay my tuition. The class is a joke, they gave me 3 papers that were worth 650 points out of 1000. She gave me 1/2 the points on two papers. I have never gotten lower than a B on a paper. She passed me with a C- and in order to get financial aid you need a C+. This school literally tries to screw you over. DONT WASTE YOUR TIME!

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LaTasha - 2 months ago

I agree. I only had one term where I had to call in but I was transferred around as well. They posted the name of my assigned Education Adviser however when I called in and requested her Good Morning family. This scripture for today is Psalm 27:4 One thing have I desired of the Lord. That will I seek after; that I may dwell in the house of the Lord all the days of my life, to behold the beauty of the Lord, and to inquire in his temple. God Bless you all they told me that there is no assigned advisers they all help students as they call in. Then that adviser had to transfer me to someone else because he didn't know how to assist me.

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Derrick - 21 days ago

Sounds like you didn't make it for one reason or another. Maybe you should have a little class and put the blame on yourself instead of the school!

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Carlos M. Anchia - 5 days ago

I did two terms as well and now, I cancel all my classes. You are correct in every aspect of it. The school is not worth it . The system they got in place is not reliable, they loss a lot of my discussion assignments and projects. Technical support is a wasted of time and the academic advisers event worse. I waste a lot time and effort.

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Degree: Information Technology
Graduation Year: 2013
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I don't know about anybody else. I really enjoyed learning this program. The staff was very informative in all areas that reference my education. The professors very knowledgeable in their field because any question ask; I was given an answer that forward my education. My degree earned was online and it was hard, but I dedicated my time and effort. I graduated with a 3.9. Thank You Kaplan U.

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Linda - 3 months ago

Hello Rosa,

Please can I ask you some questions about the Masters of Health Informatics? Please send me your email address. I will appreciate that.

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Rosa Burton - 3 months ago

My degree was in Education/Teaching Information Technology. I can surely give you information about it and my experience.

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Sean - 3 months ago

Hi Linda. I'm currently taking the Masters in Health Informatics. Send me your email and I'll answer any questions you may have.

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Edward - about 1 month ago

Hi Linda. I'm want to start the Masters in Health Informatics program at Kaplan U. I'd like to ask you some questions too if you don't mind.

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Ernesto - about 1 month ago

I'm barely starting my degree in the same thing you did thanks for the review. By the way did they help you find a job in your field there or where you able to find a job in your field once you graduate.

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Rosa Burton - about 1 month ago

No, I did my own networking while attending Kaplan U. I am doing a career switcher program to teach middle school. The great thing about this, I don't have to take the remedial classes. Eighteen weeks, take the two state test for technology and English, which are the two classes I chose because of my degrees, afterward, on to be endorse for a license and I am done. Good luck and most of all, have fun.

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Degree: Healthcare Administration
Graduation Year: 2018
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I absolutely love Kaplan University. I honestly was very scared when I enrolled because their reviews from former students were pretty harsh, but I must say I have had a great experience with this university. My adviser Austin is awesome. He response quickly to my questions and if her doesn't know the answer he will get me to someone who will. Once minor issue was I had been trying to contact finical aid and no one returned my call for a week. I reached out to my advisor and that day someone called me. My professors are nice and understanding. Kaplan is for determined people. Participate in seminars, and complete your work on time and you will succeed here.

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Degree: Criminal Justice
Graduation Year: 2014
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Well guys everyone experience is different and I respect everyone's truth. If Kaplan was bad to you it is your truth and if it was good to you it is your truth also. I had the great and the bad, my bachelors program was great and I excelled in it finishing with a 3.4 GPA. They were very helpful through the entire course. When I took my Masters Class I had a professor who was difficult hard to communicate with and scored me below a 3.0 GPA. I was placed on probation at the same time I was dealing with family issues. The adviser told me that I needed to maintain the 3.0 GPA in the next class and I did. The next thing I know I was notified of not maintaining an overall 3.0 GPA and was dropped. Wow I read the policy and told them that I should be retained. A letter was written to the dean with no help. I was upset but did not let Kaplan stop me from my dreams. I vetted other colleges and found a college that fit my learning style better with more professional staff and student. No one said this would be easy so if you Kaplan was good to you Hooray! If you feel they did you dirty, brush yourself off and find a better college and situation that fits you. Don't be afraid to fight for what you believe in but don't get stuck because things seem bad. Have the will to win in life.

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Ernesto - about 1 month ago

I hear you I past threw same situation at Devry university. I got to tell you I felt horrible after but I didn't let me down like you said I just kept on moving forward and know I am almost close to my dream of getting my Masters degree.

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Degree: Psychology
Graduation Year: 2015
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I am currently enrolled at Kaplan with a graduation date of September 15, 2015. I started taking my final classes, the ones I specialize in for my BS, and realized Kaplan has me signed up for the wrong degree program, and that's just the icing on the cake. I transfered to Kaplan with 91 credits from a community college with a 3.8 gpa specializing in Mechanical Engineering. I received an academic scholarship but upon joining Kaplan, I was forced to take a general biology course after transferring over an anatomy/physiology class I received an A in, with the reasoning that at least it would be an easy A. Then my student advisor convinced me to only take one class instead of two, since I didn't want to take a summer break, which led to me losing the scholarship. They reinstated it once they realized what happened. Then in my final year, after I started taking my BS classes, I realized I was signed up for the wrong major. Their way of helping me was having the manager, who is a professional psychologist, manipulate me into believing it was for the better. Kaplan seems to forget that it isn't about just receiving a degree but actually being taught what you need to know. My experience with Kaplan has been anything but smooth. I DO NOT recommend attending this university when there are so many others out there that actually care about their students. Plus I'm pretty sure my grant money they told me I'm receiving is actually just a loan...I just thankful I have God to show me the positive that can come from this experience.

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monica geary - 3 months ago

I agree with the class issues. They signed me up for classes that were beyond my level. I specifically old them I was not transferring any credits. When I brought this issue to my advisers attention she responded with they made a mistake. I should have been signed up in classes that would prep me for all the papers etc. Nothing has ever been done to correct the error from the person who enrolled me. Every educational institution wants to make money, however it seems this one really is solely about that and not the education.

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Kris - 3 months ago

Jessica there are several of us about to graduate in Sept of this year having major issues with Kaplan!!!!! We should talk!!!

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