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Kaplan University Reviews

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Student & Graduate Reviews (302)

3 out of 5
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I attended Kaplan online and in the beginning they were very attentive and prompt. After I started they became very incompetent with financial aid. They kept requesting the same paper work that I kept sending and I was later blocked from classes which resulted in me failing 2 classes and as a result I was academically dismissed. When I appealed their decision they did not look at my previous grade point average or attendance to take it into consideration.

They bait you in and make you take classes that do not pertain to your program of choice to get your money and then create a reason to drop you when you are close to graduating. I found out the hard way that their credits were not transferable to other accredited colleges. Meanwhile I am out of thousands of dollars in loans,16 months of lost time and no degree. This school is a joke and a rip-off.

4 out of 5
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Degree: Law
Graduation Year: 2015

I am currently at Kaplan. I have been here for 5 terms now (50wks). I have enjoyed all my Professors & for the most parts the students. I love going to school & all of my Professors were understanding when life things have come up. I have managed to hold a 3.96 average. I have 6 children & work full time. Kaplan fits into my lifestyle.

I have had to wait on a hold a few times with academic advising & I had a bit of problems with my financial aid last term. Other than that, everything has been fine. Has Kaplan been perfect, no, but I recommend this school to anyone looking to go back to college.

3 out of 5
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Degree: Information Technology
Graduation Year: 2012

I used Kaplan because their degree curriculum was exactly what I wanted. I don't know what other online programs are like but I was not impressed with Kaplan. The instructors WERE generally very good. The eductational quality of the courses was awful. It was like no one actually read what was posted for the courses. Grading rubrics often did not match assignment descriptions, required readings did not align with the assignments, etc.

The financial aid department was an absolute joke. From day 1 they had my account screwed up, were very unresponsive to emails, and just did not have a clue.

After all of that I would recommend you look elsewhere. For the price there HAS to be something better.

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5 out of 5
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This is my third semester at Kaplan and I have no complaints! The school is great and I always have the help I need.The staff is supportive and I cant wait to continue!

3 out of 5
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Degree: Criminal Justice
Graduation Year: 2010

First I would like to say that I was with Kaplan from 2008 until 2010.. I already completed an associates degree at a ground school, and all of my credit transfered over(which i thought was awesome) For the first yr or so i had the same academic advisor and financial aid advisor. They were both awesome! in 2010 is when things took a turn for the worse.. I was diagnosed with cancer.

When I tried to withdraw, my advisor insisted that I stay.. She told me that if I withdrew from the program I would owe them $4,000... I was afraid to owe so much.. I stayed against my better judgement... A week later, I tried to call my academic advisor for some moral support and they told me that they no longer had one on one advisors and I would need to speak with the team! this frustrated me so bad... My AC knew everything about me.. knew what i was struggling with and was very motivating and i no longer had her... the new counselors treated me like a number and not an actual person... they didnt give a damn whether I passed or failed a class... Normally when I would get behind, my academic advisor would call me and keep me on track.. not those other b hole!

anyways, I was in my final term with kaplan when my cancer took a turn for the worse... i couldnt get in touch with anyone because I was hopitalized... When I got out, i found out that I was dismissed because I failed my bachelors in capstone class.. I tried to provide medical documentation, but that meant nothing to them... Now I owe them $3000, i need 8 credits to receive my undergrad in criminal justice, and they wont let me come back to the school.. What a rip off!

2 out of 5
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Degree: Healthcare Administration
Graduation Year: 2012

The instructors are allowed to grade as they "feel". Each class is run and operated by the instructor, not the university. If you have an issue with an instructor or have a concern like question specific assignment criteria or grading practices Tough luck! I maintained a 3.96 GPA until my last term. I took a lower level elective (200 series)and questioned the grades I was making, as I could not get above and 81. All of my grades had been 96+ in all other classes prior to this.

Nothing happened and I was sent a conduct letter threatening to kick me out of the school my very last week of a bachelors degree when I complained to the dean of the department. When I emailed the teacher, repeatedly, she said I insulted her by questioning her and my grades then became worse. I called student advising 5 times and was told to work it out myself since the school has no influence over individual instructors and how they grade or communicate. My 3.96 GPA tanked my very last week because of this class and I even received an academic warning letter from the dean of another department for the "tone" of my emails with the teacher.

All of this happened my last week of what was supposed to be a joyous time. The school never asked my side and didn't care that I tried to resolve the issue 5 times with their advisers prior to my "blowing" up in the last email with her. She was equally nasty but used a better writing style to communicate it to me. The bottom line is that I tried to get help starting in week 2 of the 10 week term and was told tough, take the grade and move on with life, despite it's impact on my near perfect GPA. My graduation will always be shadowed by the disgust of this event and the university's unwillingness to help.

DO NOT ENROLL HERE!! ONCE THEY HAVE YOUR MONEY, YOU ARE STUCK!! I had numerous problems with financial aid as well. Idiots!! I had to get an ombudsman to review my account 3 time in 1.5 years there because the financial aid people screwed my account up. All 3 times, the ombudsman found accounting errors to my benefit. Getting help and anyone to listen to you is IMPOSSIBLE!!! I will never recommend this university to anyone, ever!!! I am not lazy either and had no, I mean zero difficulty with grades prior to this single lower level elective class! Disgusting that they blamed and threatened to suspend me my last week without ever asking my side of the events!. I am an honor student and graduate, Suma Cum Laude.

3 out of 5
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I attended this school under the Kaplan promise, which means it will be free if unsatisfied. In the beginning I was very satisfied maintaining a good grade. In the very last week the instructor accused me of plagiarism.

I received an excellent grade on the rough draft and my final paper was directly from the rough draft. I specifically listed my source and gave my source credit. I am so glad I didn't have to pay for this horrible experience like many of these other students--I feel very bad for them.

5 out of 5
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Degree: MBA
Graduation Year: 2013

I have completed my first 6 courses of the MBA and I do not use financial aid. This makes all my financial payments easy and not an issue, ever. It seems that the people who have problems with this school are those who use financial aid to pay for the program. I am not sure and cannot say whether things have improved since the past reviews here in this regard.

The courses at Kaplan MBA have been very challenging and there is no room for procrastination. Based on most students working full time while completing the program can maks this much more difficult than a full time MBA student program. This tells me that those who complete this program have to be hard working and dedicated for a full 2 years. That is not an easy task for most.

The professors have excellent real life experience, plus the Phd’s to go along with the credentials. They have all been fair, helpful, available, and guiding throughout. The material has been very well organized and up to date, for the most part. Topics and references are just as good as those on any MBA program. I think you get back out what you put into the program.

Even if you are one of the top students in the country and can actually be accepted into the best schools, and afford those schools, only those who achieve some of the highest grades will get the walk in 6 figure salaries. The rest of us will have to prove ourselves, and work very hard to climb the career ladder.

I am very happy with the program, and only have one complaint and that is some students in the program do not have the same work ethic as I do and when it comes to group projects this can be a bit of a bump to get over. I am sure that you could pay 10 times the tuition at the best schools and still run into the occasional not so team orientated group member.

The material covered is excellent. I really find the use of many articles from the Harvard Business Review to be top-notch tools and the books used are some of the best offered. So, I will continue to complete the program and am actually excited about the knowledge I have gained on every course. It will never close a door and will help to make a better life for sure.

I love the fact that I can be anywhere in the world and complete the program.

It is obvious that a lot of students use financial aid to do the programs and there is no doubt that similar issues can happen at other schools. I know it does not have the reputation of a Harvard or Stanford, but the education is good quality and the MBA is something you will be proud of, especially with how hard you will have to work to attain the degree. If you have the skills this degree will move you up the ladder.

5 out of 5
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Degree: Psychology
Graduation Year: 2012

I went to Kaplan University and had no problems the teachers were great and I learned a lot. I read lots of negative things but as a mature individual my time at Kaplan was wonderful!

I went to the regular college and I have to say Kaplan work was harder and more structured. In conclusion there are some things I would like to see done differently but that's with any school or organization.

I can honestly say I learned a lot at this school and nothing is given , every grade I received was earn through hard work!!

3 out of 5
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Degree: Paralegal

I attended Kaplan for 4 years. I received a Bachelors degree in Paralegal Studies. That was 4 years ago. I am $30,000 in debt with student loans and cant get anyone to hire me. They did not even offer internships for my degree.

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