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Kaplan University Reviews

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Student & Graduate Reviews (305)

2 out of 5
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Degree: Education
Graduation Year: 2012

I thought this school was the answer to my dreams. I wanted to get a teaching license but did not have the money nor the time to go to a traditional school. I already had an undergrad degree and wanted to be in the school systems teaching, however, in Iowa you have to be licensed and it is required that you graduate from a teaching curriculum to get that. So I was referred to Kaplan through a local Educational Agency. I had no problems with Kaplan other then one class which the instructor was rude, offensive many times to myself and others in the class, and that there was little communication about anything.

When I graduated, I was unable to attend the ceremony since I went through the online program. I waited the 6+ weeks for my diploma and never recieved it. I called and they told me that I owed them $1000. By this time, I was working 3 jobs because I graduated in february and its hard to get a job in education at that point. I was working hard to keep health insurance coverage as well as enough money for my husband and I as we had bought a house and were expecting our first child. He was also working 3 jobs. I updated my address with Kaplan and asked that they send a statement to me. I never recieved anything in the mail. My student account showed no balance so I assumed they had gotten things figured out. In July I recieved a call from a collections agency stating that my "balance" from Kaplan had been written off to collections. I was furious. I am still waiting on the embusement committee results. I was treated very poorly by both the student accounts staff and financial aid staff. When reviewing my account it shows a very chaotic mess of transactions in and out. When comparing with my student loans that I owe, it shows that I should not owe them anything. I am not sure exactly what will come of it, but I would not recommend even starting a program here. I have never had a late payment on any bill I have ever had. I am very protective of my credit as I am young and just starting off.

I still do not have my diploma, I do however have transcripts that show my coursework was completed I was fortunate enough to find a teaching job. I got what I wanted from the school. It was not a great school and if you are truely needing to learn something, I would not recommend it. I have a natural ability to teach and just needed the paper that allows me to be in the classroom.

3 out of 5
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Graduation Year: 2012

In 2008 my marriage came tumbling down and I knew I needed a better future for me and my daughter. So I searched online and came across Kaplan University and was just excited they offered all online degree programs. It worked out well with my daughters schedule. I had no issues at first up until the end of 2011 when I received and email in regards to a promissory note. I ignored it because I had pell grants and student loans I figured it was a mistake. I then received another email and decided to open and see that they wanted me to pay $350 for the next 7 months. I am unemployed and at the time my husband was overseas. so I called fin aid and they told me my funds ran out and if i did not sign the MPN I could not attend my upcoming class so I signed it because I was scared I thought they were looking out for me. so I skipped some car payments to pay for the schools monthly fee.

I just recently fell on even harder times and cannot make payments so the phone calls started. I would ignore some others I would pick up the woman on the other line because it is always someone different said she talked to me earlier and I promised to make two payments a month, not me. so I continued to take classes and one day looking into my degree plan and noticed I had more credits I needed than was calculated for my degree plan so I called the gentleman who was very talkative told me everything was messed up I needed one class left and so I enrolled into my capstone. today was the first day of this class and I am blocked out due to none payment. my credits are not transferable since i live in ohio and technically takes courses from daveport iowa but all the calls i make are to florida. supposedly i get a military discount of 10% but who knows with kaplans prices. i chose online so i could be flexible not to be in debt forever! i cannot even email kaplan even though the message they gave me was to email kaplan fin aid so i called and left a message to get a call back. this degree is over 65,000 and i cannot even get a job now at walmart or target part time.

I feel like kaplan is a joke of a school am i actually learning something from them? do other employers see kaplan as a real college? so what do i do now? i do not believe kaplan will help me in the right direction. some professors were rude i found the ones who were doctors' were more uptight other professors were cool. kaplans seminar participation rules always change from graded to non and so on. professors hold seminars wherever they choose so background noise can be annoying. i just need to know what i do next if I cannot afford a monthly payment. I would have never added on the emphasis area if i new there was not enough funds. any suggestions? do i drop out and let my student loans kick in that I cannot afford? do i try a leave of absence? how can Istop any government funds going to kaplan until this is fixed?

1 out of 5
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Keiser University in Tampa is a ripoff. My first teeacher in the RT program was a joke. All she did was read out of the book and expect for us to remember everything she talked about in one day. If you asked her a question about something that was trying to teach, she wouldn't answer you and would simply say "It's in the book".

I felt like a number rather then a student. She nevered reviewed or asked us if we had any questions. Mr. Keiser himself needs to investigate his schools a little more closely. I attended the Keiser in Jacksonville and it was wonderful. ALL the staff were very friendly and helpful the staff at Keiser have been rude and do not care about their students. I would never recommend the Tampa campus to anyone. Don't do it its not worth your time and all the money they take from you!

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3 out of 5
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I attended Kaplan online and in the beginning they were very attentive and prompt. After I started they became very incompetent with financial aid. They kept requesting the same paper work that I kept sending and I was later blocked from classes which resulted in me failing 2 classes and as a result I was academically dismissed. When I appealed their decision they did not look at my previous grade point average or attendance to take it into consideration.

They bait you in and make you take classes that do not pertain to your program of choice to get your money and then create a reason to drop you when you are close to graduating. I found out the hard way that their credits were not transferable to other accredited colleges. Meanwhile I am out of thousands of dollars in loans,16 months of lost time and no degree. This school is a joke and a rip-off.

4 out of 5
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Degree: Law
Graduation Year: 2015

I am currently at Kaplan. I have been here for 5 terms now (50wks). I have enjoyed all my Professors & for the most parts the students. I love going to school & all of my Professors were understanding when life things have come up. I have managed to hold a 3.96 average. I have 6 children & work full time. Kaplan fits into my lifestyle.

I have had to wait on a hold a few times with academic advising & I had a bit of problems with my financial aid last term. Other than that, everything has been fine. Has Kaplan been perfect, no, but I recommend this school to anyone looking to go back to college.

3 out of 5
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Degree: Information Technology
Graduation Year: 2012

I used Kaplan because their degree curriculum was exactly what I wanted. I don't know what other online programs are like but I was not impressed with Kaplan. The instructors WERE generally very good. The eductational quality of the courses was awful. It was like no one actually read what was posted for the courses. Grading rubrics often did not match assignment descriptions, required readings did not align with the assignments, etc.

The financial aid department was an absolute joke. From day 1 they had my account screwed up, were very unresponsive to emails, and just did not have a clue.

After all of that I would recommend you look elsewhere. For the price there HAS to be something better.

5 out of 5
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This is my third semester at Kaplan and I have no complaints! The school is great and I always have the help I need.The staff is supportive and I cant wait to continue!

3 out of 5
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Degree: Criminal Justice
Graduation Year: 2010

First I would like to say that I was with Kaplan from 2008 until 2010.. I already completed an associates degree at a ground school, and all of my credit transfered over(which i thought was awesome) For the first yr or so i had the same academic advisor and financial aid advisor. They were both awesome! in 2010 is when things took a turn for the worse.. I was diagnosed with cancer.

When I tried to withdraw, my advisor insisted that I stay.. She told me that if I withdrew from the program I would owe them $4,000... I was afraid to owe so much.. I stayed against my better judgement... A week later, I tried to call my academic advisor for some moral support and they told me that they no longer had one on one advisors and I would need to speak with the team! this frustrated me so bad... My AC knew everything about me.. knew what i was struggling with and was very motivating and i no longer had her... the new counselors treated me like a number and not an actual person... they didnt give a damn whether I passed or failed a class... Normally when I would get behind, my academic advisor would call me and keep me on track.. not those other b hole!

anyways, I was in my final term with kaplan when my cancer took a turn for the worse... i couldnt get in touch with anyone because I was hopitalized... When I got out, i found out that I was dismissed because I failed my bachelors in capstone class.. I tried to provide medical documentation, but that meant nothing to them... Now I owe them $3000, i need 8 credits to receive my undergrad in criminal justice, and they wont let me come back to the school.. What a rip off!

2 out of 5
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Degree: Healthcare Administration
Graduation Year: 2012

The instructors are allowed to grade as they "feel". Each class is run and operated by the instructor, not the university. If you have an issue with an instructor or have a concern like question specific assignment criteria or grading practices Tough luck! I maintained a 3.96 GPA until my last term. I took a lower level elective (200 series)and questioned the grades I was making, as I could not get above and 81. All of my grades had been 96+ in all other classes prior to this.

Nothing happened and I was sent a conduct letter threatening to kick me out of the school my very last week of a bachelors degree when I complained to the dean of the department. When I emailed the teacher, repeatedly, she said I insulted her by questioning her and my grades then became worse. I called student advising 5 times and was told to work it out myself since the school has no influence over individual instructors and how they grade or communicate. My 3.96 GPA tanked my very last week because of this class and I even received an academic warning letter from the dean of another department for the "tone" of my emails with the teacher.

All of this happened my last week of what was supposed to be a joyous time. The school never asked my side and didn't care that I tried to resolve the issue 5 times with their advisers prior to my "blowing" up in the last email with her. She was equally nasty but used a better writing style to communicate it to me. The bottom line is that I tried to get help starting in week 2 of the 10 week term and was told tough, take the grade and move on with life, despite it's impact on my near perfect GPA. My graduation will always be shadowed by the disgust of this event and the university's unwillingness to help.

DO NOT ENROLL HERE!! ONCE THEY HAVE YOUR MONEY, YOU ARE STUCK!! I had numerous problems with financial aid as well. Idiots!! I had to get an ombudsman to review my account 3 time in 1.5 years there because the financial aid people screwed my account up. All 3 times, the ombudsman found accounting errors to my benefit. Getting help and anyone to listen to you is IMPOSSIBLE!!! I will never recommend this university to anyone, ever!!! I am not lazy either and had no, I mean zero difficulty with grades prior to this single lower level elective class! Disgusting that they blamed and threatened to suspend me my last week without ever asking my side of the events!. I am an honor student and graduate, Suma Cum Laude.

3 out of 5
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I attended this school under the Kaplan promise, which means it will be free if unsatisfied. In the beginning I was very satisfied maintaining a good grade. In the very last week the instructor accused me of plagiarism.

I received an excellent grade on the rough draft and my final paper was directly from the rough draft. I specifically listed my source and gave my source credit. I am so glad I didn't have to pay for this horrible experience like many of these other students--I feel very bad for them.

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