Kaplan University Reviews
Student & Graduate Reviews (323)
There are no words to describe this school. It is a joke. The instructors don't like for you to question them about things and if you do they won't answer you and if you press them for an answer they will make your time at Kaplan hell, just to show you they have authority and you can't do anything about it and Kaplan will not support you nor will academic advisor. You can't even get student support to stand behind you. Then there is financial aid, they will screw you out of your money any way they can.They have no idea what they are doing. Every time I turned around this year they were redoing my financial aid and sending money back that was owed to me and then requesting more money. I would think I had things straightened out and then they would redo my financial aid again and why I don't know. I saw these reviews before I started and I thought it was just a few student with a bad experience but as it turned out it wasn't. I have wasted my time and over $30,000 for 2 years when I could have went locally and gotten a better education for less than $3,000 and in less than a year. My clinical extenship was a joke. I was placed in a facility and the office manager was like do what ever you want to and took no interest in me being there and during my externship about the only time I saw her was when she signed my time sheet. She never kept up with nothing and never tried to place me in parts of the office I needed to be in. I should have started in the front office where patients were checked in but was placed in medical records where all I did was file the records. I was there 80 hours out of the 90 I was suppose to complete. I don't know how to process a patient. I should have been placed in the front and moved to each proceeding dept as the office flows. Now I don't have enough experience or know how to get a job.
I did not like Kaplan University online because you are loaded with work. It did not fit in my schedule like I thought it would. I had a paper due every single week. I don't think that would have been a problem if I was in an actual classroom. I just didnt like the lay out of the program at all.
I was kicked out right after midterms without any notice. They didnt even give me a chance to pull my grade. I think this program is more for retired people or people that dont work at all.
I recently took the online mortgage SAFE 20-hour course and was not impressed. The instructor did not respond quickly or at all to some discussion questions in the course, and there were a ton of links that were incorrect within the course. So, when I tried searching for things using the index or glossary it would take me to other places. I had to read through hundred of web pages to find what I needed, which was terrible.
Then I also (mistakingly) took the online Colorado version of the exam. The description says, "You have access to practice exams and pre/post diagnostic testing with immediate results and retakes." YET, THERE ARE NO PRACTICE EXAMS AVAILABLE. I thought maybe it was a technical error so I called technical support to ask about it. I was told that there are no practice exams available for this class, only 1 pre-test and 1 post test that I can take 3 times each (unless you get 100% and if that's the case, the system will not allow any additional retakes). It is COMPLETELY MISLEADING!
I really wish I could be practicing for my exam right now, but instead I'm just frustrated and have nothing else I can practice with. I wouldn't be as frustrated if I wasn't lead to believe I was actually getting practice exams.
The school is a good school the classes online are easy to go to and I have had no issues with those. The big problem is financial aid it is horrible. They have you turn in documents you don't need then tell you that if you turn in one document you are done the next week its the same thing all over again. When you call the rep. is rude and they make you so fustrated with the entire process. I have attended two other schools before coming to Kaplan and I will tell anyone not to go here. After this semester I will be transfering to another college because the school is clearly unprofessional and I really think they need somone who can regulate the financial aid department because when you are dealing with peoples money you should have more knowledge then just looking at the computer screem.
Take my advice if you are considering going to this school DON"T I wish someone had told me.
I deffinetly do not reccoment this school unless you already have a job in this career, and you have been reffered to Kaplan from your job. I went to job for criminal justice, i went to get a job and everyone either asked what Kaplan was, or told me to my face that Kaplan was a joke and they didnt accept Kaplan degrees because they are a "diploma factory" and hand diplomas out to people who dont deserve them.
I tried to get my diploma and I couldnt because i owe them $500 that i cant even afford because i dont have a job and I am currently attending another local school. I was offered an internship when i first signed up at kaplan,and I told them that the only reason that I would attend Kaplan is if they gave me an internship oppertunity and I never got it.
Both my sister (who went for Childhood Education), and my brother (who went for Criminal Justice) went to Andover College before it was Kaplan, and they had high reviews for Andover, but it has sence went down hill now that professors can not choose their own cirriculem and it is all mandated my Kaplan Headquarters. Bottom line, kaplan is a joke and I was told that to my face by State police, local police, and even a temp agency for security officers.
This is my fourth year with Kaplan! The school has many upgrades. It was great before the upgrades but the curriculum and professors are very organized and appropriate for the skills needed. I wish Kaplan had a Master's degree in Human Services.
It is unfortunate that I will have to switch schools! Great academic advisors and financial aid department. After attending for my Associate's and my Bachelor's, I would DEFINITELY recommend this school.
Kaplan has one MAJOR problem... the financial aid department!
I love the classes, the website is user friendly, the degree information is great and helpful. I have no complaints about the education Kaplan is giving.
BUT... when I first read reviews about Kaplan before joining I saw a lot of things about the financial aid department. I thought, oh it can't be so bad, those experiences might be over exaggerations. THEY WEREN"T!!! Dealing with the financial aid department is the most frustrating & ridiculous thing I have ever had to deal with! Every term it's something new... didn't apply funds, need to sign the same document for the 3rd time in a row, have a balance due - that isn't really due... I call and nothing is ever resolved - even when I find someone who sounds like they understand what the problem is - I always get off the phone to find out that I have to start the entire process over again.
NEVER EVER would I have picked Kaplan if I knew the amount of time I had to put in dealing with the financial aid department. You would think a degree granting institution would understand basic math and be able to apply it! UGH! BEWARE TO ANYONE ENROLLING!!!
I've wasted my time and money in school as I thought this would help me the upper hand in getting a job. I've been searching for a job in the past 6 months now and still nothing. Having Kaplan under education in my resume was a joke!
Some people I've interview with ask what the hell is Kaplan and I explain it to them. It is such an embarrassment that I've tooken it off my resume. I am back at a community college to finish what I've done in the first place. If you don't believe me, then go to any HR department and ask them if they rather hire you with the degree from Kaplan than someone that went to a REAL college.
I thought this school was the answer to my dreams. I wanted to get a teaching license but did not have the money nor the time to go to a traditional school. I already had an undergrad degree and wanted to be in the school systems teaching, however, in Iowa you have to be licensed and it is required that you graduate from a teaching curriculum to get that. So I was referred to Kaplan through a local Educational Agency. I had no problems with Kaplan other then one class which the instructor was rude, offensive many times to myself and others in the class, and that there was little communication about anything.
When I graduated, I was unable to attend the ceremony since I went through the online program. I waited the 6+ weeks for my diploma and never recieved it. I called and they told me that I owed them $1000. By this time, I was working 3 jobs because I graduated in february and its hard to get a job in education at that point. I was working hard to keep health insurance coverage as well as enough money for my husband and I as we had bought a house and were expecting our first child. He was also working 3 jobs. I updated my address with Kaplan and asked that they send a statement to me. I never recieved anything in the mail. My student account showed no balance so I assumed they had gotten things figured out. In July I recieved a call from a collections agency stating that my "balance" from Kaplan had been written off to collections. I was furious. I am still waiting on the embusement committee results. I was treated very poorly by both the student accounts staff and financial aid staff. When reviewing my account it shows a very chaotic mess of transactions in and out. When comparing with my student loans that I owe, it shows that I should not owe them anything. I am not sure exactly what will come of it, but I would not recommend even starting a program here. I have never had a late payment on any bill I have ever had. I am very protective of my credit as I am young and just starting off.
I still do not have my diploma, I do however have transcripts that show my coursework was completed I was fortunate enough to find a teaching job. I got what I wanted from the school. It was not a great school and if you are truely needing to learn something, I would not recommend it. I have a natural ability to teach and just needed the paper that allows me to be in the classroom.
In 2008 my marriage came tumbling down and I knew I needed a better future for me and my daughter. So I searched online and came across Kaplan University and was just excited they offered all online degree programs. It worked out well with my daughters schedule. I had no issues at first up until the end of 2011 when I received and email in regards to a promissory note. I ignored it because I had pell grants and student loans I figured it was a mistake. I then received another email and decided to open and see that they wanted me to pay $350 for the next 7 months. I am unemployed and at the time my husband was overseas. so I called fin aid and they told me my funds ran out and if i did not sign the MPN I could not attend my upcoming class so I signed it because I was scared I thought they were looking out for me. so I skipped some car payments to pay for the schools monthly fee.
I just recently fell on even harder times and cannot make payments so the phone calls started. I would ignore some others I would pick up the woman on the other line because it is always someone different said she talked to me earlier and I promised to make two payments a month, not me. so I continued to take classes and one day looking into my degree plan and noticed I had more credits I needed than was calculated for my degree plan so I called the gentleman who was very talkative told me everything was messed up I needed one class left and so I enrolled into my capstone. today was the first day of this class and I am blocked out due to none payment. my credits are not transferable since i live in ohio and technically takes courses from daveport iowa but all the calls i make are to florida. supposedly i get a military discount of 10% but who knows with kaplans prices. i chose online so i could be flexible not to be in debt forever! i cannot even email kaplan even though the message they gave me was to email kaplan fin aid so i called and left a message to get a call back. this degree is over 65,000 and i cannot even get a job now at walmart or target part time.
I feel like kaplan is a joke of a school am i actually learning something from them? do other employers see kaplan as a real college? so what do i do now? i do not believe kaplan will help me in the right direction. some professors were rude i found the ones who were doctors' were more uptight other professors were cool. kaplans seminar participation rules always change from graded to non and so on. professors hold seminars wherever they choose so background noise can be annoying. i just need to know what i do next if I cannot afford a monthly payment. I would have never added on the emphasis area if i new there was not enough funds. any suggestions? do i drop out and let my student loans kick in that I cannot afford? do i try a leave of absence? how can Istop any government funds going to kaplan until this is fixed?