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Kaplan University Reviews

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5 stars
(80)
4 stars
(121)
3 stars
(22)
2 stars
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Student & Graduate Reviews (302)

3 out of 5
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Degree: Criminal Justice
Graduation Year: 2011

When I first heard about Kaplan University I was excited because I just had a baby and my husband was overseas, I figured it gave me the chance to continue my education and do what I am truely in love with doing and interested in doing...which is Criminal Justice.

So I chose the online portion of the school. I didn't have any issues when I first started, It was a dream come true for me. I only struggled in math, since it was never my favorite subject, but the professors were awesome. Some had an attiutde but most were fantastic towards me.

Then towards my last two terms at Kaplan I would get 3-7 phone calls a day telling me I owe them money, I never understood why I owed this money it wasnt even in my little folder in the website where I logged on. They told me it was for the money that my tution never covered. They never contacted me to inform me that I had to owe them money. I still have yet to get my degree.

They are still calling me to this day since last year, I have emailed the papers they are asking me for more than I can count, They keep giving me the run around about how they are only receiving one of my attached documents. Which I know is bull because I have proof I have sent them both several times. I cannot take the calls anymore. I get emails off and on telling me that my account will go to collections if I dont pay, but I can't pay if they wont get their heads out of their butts and tell me whats going on.

I would not tell anyone to go to this school because of their services there. My God be with you and whoever decides to go with them.

5 out of 5
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Degree: Psychology
Graduation Year: March 10, 2012

I'm a Kaplan University student and just graduated with a Bachelor in Psychology but there is one thing I am not happy about and I think they need to change their policy.

I think having to pay to receive your Degree in the mail is really not right because we all work hard for it and it should be natural that after completion an graduation it would come to you automantically but it doesn't soI don't know whe I will ever see it.

I thought if they cared about us as much as they the President a message on acebook but have gotten no reply. I am really hurt about this and feel let just a number to them as everything cmes with a cost. Yes this is good school but they d hve isues tey need t work out.

3 out of 5
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Graduation Year: 2009

I actually graduated successfully from Kaplan University, but not without a fight. The instructors were rather incredible, as I expected; however, the services (i.e., financial aid, student services and admissions) were deplorable. I maintained a high GPA and took my studies seriously; however, the school could care less. The advertisments for this school states that it offers a personal touch; I just felt like a number. That number being $$$$.

The cost was rather outrageous and I am in debt considerably. The best thing about the degree program was the fact that it was over sooner than standard programs.

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5 out of 5
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Graduation Year: 2010

I attended and graduated Kaplan University online for my Masters Degree in Higher Education. The admission advisors were extremely knowledgable and helpful. There were not pushy and much more honest than many of their competitors. This low key approach is what made me "bite". The instructors were all qualified and went the extra mile.

Student services were adequate but sometimes seemed a bit rushed. Overall an excellent experience. Many of the negative comments that I read might be from younger or undergrad students who do not realize that online depends on self motivation and maturity. There is a great support system but no one is over you like on ground. Great for the adult learner.

4 out of 5
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I attended Kaplan for 10 whole months, and yes that was long enough. It was my first online school I did not know how much they were actually charging for the degree program ($33,000) for Associates in Science Business Administration.

I was researching the info and actually along the time trying to find a cheaper school, financial aide told me I was going to run out of money and would need extra loans from an outside source. kaplan had not warned me about none of this. This classes are 10 weeks long, the advisors were good. They called and checked on me periodically and kept me motivated but soon I transferred to CTU ($7,000) cheaper and I will be graduating in may 2012.

5 out of 5
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Graduation Year: 2012

I will graduate from Kaplan University in February 2012 with my Bachelor of Science Degree in Human Services Administration. I am currently applying at area Department of Social Services for a job. They have assured me that since Kaplan is fully accredited, that my education will be accepted; all credits are also fully transferable.

I do not plan on getting my Masters Degree at this time - I am confident that I will be able to get an entry level position with DSS, and be able to work my way up in the agency quickly! I'm very satisfied with my choice.

5 out of 5
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I was reading the reviews on Kalplan university, and it started to make me really nervous about my future. I'm not one to believe everything I read, without doing the research on my own. I read all reviews and took them into consideration. I also took into consideration my experience with Kaplan so far. At the moment, my personal experience has been a good one. I have attended college on campus, and I can tell you there is a difference. First, online you are accountable for everything if you lack motivation, you will not do well, if you think its easy, you are highly mistaken. Every institution has its flaws,whether it be online or on campus.

So that being said I did some research, I called every place of employment in my chosen field of Psychology, from 10 miles down the road to 3 hours away. I talked to every person that did the hiring in the facility. I asked them "when you are hiring someone are you less likely to hire someone who has gone to online college vs campus?" Their answer to me was no, as long as its accredited it does not matter, and as long as you have ment the requirements for your internship and board; they really don't look at what college you went to.

So that being said, do your own research call places that you would be interested in working at, talk to the people in the human resource dept, and ask them the same questions.

4 out of 5
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Graduation Year: 2009, 2011

I graduated from Kaplan in 2009 and in 2011 with an AAS in Paralegal Studies and a BS in Environmental Policy Management. With the exception of a few professors, I had really positive experiences with my professors. All were very helpful and accomodaating. Even to the point of changing a grade, after a misunderstanding regarding submitted assignments. The only reason why I say my degree isn't truly valuable to my career is because I started with the intention of working as a Paralegal, but with my IT background, even though I work for a major law firm, I work in IT. I've since decided to get my MBA with a tech focus.

Now as for financial Aid. This department is horrible and if you do not stay on top of them, you will have problems. Dealing with financial aid was a nightmare and almost a full time job. However, my education was important enough to me, that I managed my accounts accordingly. It is the only way you can be sure you are not getting shafted.

Academic advising was horrible initially, then I got a new advisor Dennis Munro and he was the BEST!

Overall, I think that completing my degree at Kaplan was a good experience. Employers like to see that applicants have the discipline to complete a degree, because it shows that they know how to follow through,regardless of where the degree was obtained.

2 out of 5
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I will be up front in that my last semesters I slacked off some and take responsiblity for being dismissed. The teachers for the most part were wonderful and most of the work load was fairly challenging. But they have a horrible lack of communication within their own departments and with their students. While attending I had to submit the same FA doucments multiple times, I know because each time I had my mom fax them where we worked and even she grew tired of having to fax them in.

I am starting Kaplan College in Vista, Ca and they have been more helpful as far as working with me then their "sister" school online. I am a fairly patient person and easygoing and understanding but their incompetence, mostly rude people (minus two) and constantly transfering me most definetly fried my nerves. I requested information from the fiancial aid department to be sent to my new school, I was told the work order to be faxed was submitted three times. I called them back a week later only to find out all had been cancelled because some department hadn't finished something.

The lady that helped me was beyond rude, I finally asked why I wasn't informed that those work orders were cancelled. She kept telling me I don't know. Also I called the registers office to request a copy of my transcripts so I could get some credit at Kaplan college and wasn't sure how to go about it. After rudely being transfered multiple times I was frusterated and I apologized to the girl taking my call inadvance if I snapped at her, since she wasn't to blame for others incompetence. She was just as rude as the rest. Emailed me a transcript request form while she asked if I had anything that needed to be taken care I said yes I have another question and as I was starting to ask. She said you should have the email have a nice day cutting me off and hanging up. All in all their lack of communication, mostly rude and imcompentent people and constantly having me repeat my information and story and transfering me way more then neccessary makes me glad I am done with them.

I am pursuing my degree later elsewhere. For those who did have a good experience with them I am glad and wish luck to those who plan on attending. Hope this helps others

Sincerely B.

2 out of 5
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This school i thought would be a great investment towards moving closer towards my f goals. Lets just say the staff is future very unorganized especially the financial aid office which messed up my financial aid package several times. When you call the admin office you are bound to get conflicting information over an over again....Been an student for Kaplan was very disappointing an I never had the support I needed from there end. Please again look into these online schools before signing up because this school was truly an waste of time and energy.

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