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Kaplan University Reviews

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5 stars
(80)
4 stars
(121)
3 stars
(22)
2 stars
(37)
1 star
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Student & Graduate Reviews (302)

4 out of 5
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I am a graduate student at Kaplan and very happy with the program. I was shocked to read all the negative reviews. I have even had nothing but good experiences with the financial aid department. The work is challenging, the instructors are very helpful as are the advisors. I am really sorry so many people had such bad experiences.

4 out of 5
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Read all of the bad reviews, they are completely true. The school is such a mess and forget about getting any kind of answers that will make you feel like your issue is resolved. It's all about MONEY!

I am so angry that I decided to attend Kaplan. Please take the advice from the other son this forum and learn from our stories.

Find a good community college and get your degree. I am truly disgusted with Kaplan.

Thank for making my degree just a piece of paper.

As for the rest I can not express in words in front of good people.

4 out of 5
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I'm shocked to read some of the online reviews here. I graduated with my masters from KU in 2006. My experience at Kaplan was awesome! I received an excellent education there and worked very hard.

There certainly wasn't anything "easy" about any of my classes, as I’ve never researched and written more in my life until I went through this program. All of my professors were very knowledgeable in their fields and extremely helpful.

I have gone through campus-based degree programs as well and must say that I worked harder and learned more through my online program at Kaplan than any other college I’ve attended. I never had any issues with financial aid or any other issues for that matter. I’ve also never had any problem getting a job or advancing in my field with my credentials. Kaplan is an excellent choice!

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4 out of 5
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It took me 3 months to get my financial aid resolved and then I started the class late and I had a very inconsiderate and non helpful professor.

He did not give me a chance to catch up my assignments after it was not my fault I entered the class late. It was the TERRIBLE communication of the FINANCIAL AID OFFICE. It is like is there money and they are paying for you FINANCIAL AID that was given to you by the government. I recommend NOONE EVER attend this school. I forgot to add how horrible they treat their students that support the US MILITARY and attending online school from Iraq and Afghanistan with very poor internet connection.

The professors did not care...They had no consideration and would just fail you or give you a bad grade...Please don't waste your time...Find a school that you can enjoy and graduate without all this drama!!!

4 out of 5
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For online learning this is a overall good school, in my case I was planning on furthering my education after I received my Bachelors from Kaplan. Come to find out I should have done my research, I went and spoke with my local community college counselor and found out the classes that I had been taking pretty much were for nothing!

I am glad I found this out now even though I have already spent almost eight thousand at Kaplan! Ex: I took anatomy 1 & 2 and those will not transfer due to they did not have labs! Please check things out at your local college or university and be sure it's not a private university or college because they have different things to comply with than a traditional school!,/p,.

Please don't make the same mistake as I have, do your research and speak with a school counselor! Kaplan is probably a good school if your not going to try to transfer courses, just please be careful.

4 out of 5
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I was reading the email that said you can withdraw by the 5th week and you would not owe anything. That is not true! The withdrawal time is two weeks after the start of the term. If you withdraw after that you will have to pay for the whole term be it one day after or one week after. I know because this happened to me.

The problem comes in where there is no communication between the academic advisors and financial aid department. The academic advisors will register you for as many classes as you like, but you have to talk to financial aid to see if you have the money. The financial aid department is not the nicest bunch of people and if you can find out information on your own without having to deal with them, you will be better off.

I had to withdraw because of financial aid and not one person bothered to help other than getting another loan after you have two people co-sign on a loan with two different banks and being denied. What the hell kind of mess is that?! I don't know any people who want to cosign on a loan, period.

If someone asked me if they should attend Kaplan University, I would have to say no. This is coming from someone who made the Dean's list or President's list, every term!

4 out of 5
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DO NOT ATTEND KAPLAN!!! Their financial aid office is horrible. No one knows what the heck is going on. Everytime you talk to someone in the financial aid department, you have to recite the same story, over and over.

There is no communication in that department what so ever!! If you have money coming back to you, they drag their feet but, if you owe them money, watch out! They will call at least three times a day, EVERYDAY, until they get their money. Dont even try to make arrangements to pay, they will still call you to harrass you because of the LACK OF COMMUNICATION. When you speak to an FA officer one day, the next day when they call you again, it is as if you never spoke to anyone at all. They will not have a record of it.

My academic advisor, was excellent. She calls every so often to check in and see how I am doing, no problems there.

The coursework isnt challenging. How much can you learn by sitting in a seminar, listening to the professor talk on and on while you do other things and not have to bother participating. Most tests and quizzes you have the opportunity to use your textbook. Again, are you really learning? isnt that considered cheating?

The colleges/universities that I am interested in attending here in Pa DO NOT consider Kaplan an accredited school, they are FOR PROFIT ONLY(Kaplan). None of my credits transfer, so I have to start my education all over again. I want to sue Kaplan for all the money they have taken from me. They should pay my future education since their degrees are worthless!! I will definately be writing to the Dept. of Education and the Federal Student Aid Information Center of Student Complaints. Kaplan should have already been put out of business.

Granted, the convience of on-line classes is great but, Kaplan is definately not worth the hassle!! Find another university for the sake of your sanity.

4 out of 5
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This is definitely a school you do not want to attend. When I first started attending this school, it took me three semesters to get my financial aid credited to my account. I could not withdraw or I would have been responsible for paying all the tuition myself for not being an active student. By the time the money was credited to my account, I was to far into my degree to withdraw. Every semester since there is always an issue with Financial Aid. No one is every available to speak to you about your account, advise you of your options, answer any questions, or my payment arrangements.

All this school cares about is your money. They will lock you out of your classes for non payment, even though you have tried numerous times to discuss your account and been unable to speak to anyone. This University does not care about its students!

4 out of 5
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I started out attending a traditional campus college. I did not want the convenience of an online school. I wanted instructors present and available if help was needed, labs and libraries. I did not sign up to be a username.

As soon as Kaplan started implementing a blended class schedule, which is 1/2 on-line and half on campus I decided I would be better off transfering.

I am very happy with my decision and on-line classes are offered if that is what I choose. I would not recomend this school to anyone. I still have friends attending who are very unsatisfiedbut were close to completing thier degree otherwise they too would have transfered.

4 out of 5
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Just completed the Med Billing Cert program with a tuition cost of $3,600. Called to request my certificate of completion and was told that it wouldn't be available until the total tuition cost was pd in full.

NOW.....I DID MY HOMEWORK PRIOR TO SIGNING WITH KAPLAN. I READ THE REVIEWS, SOME VERY BAD. I QUESTIONED MY ENROLLMENT ADVISOR, WALTER WINN, ABOUT THEM ALL. ONE WAS "WILL I RECEIVE MY CERTIFICATE ONCE CLASSES HAVE BEEN COMPLETED?" HIS ANSWER WAS YES.

Now Kaplan is saying I can receive a transcript showing classes were completed. The Student Support office told me that no college will give a copy of cert of completion w/out full tuiton pd in full. In the medical field, your certificate is almost always asked for at the interview stage.

HOW UNPROFESSIONAL WILL I LOOK WHEN I HAVE TO EXPLAIN THAT I HAVEN'T FINISHED PAYING KAPLAN OFF, SO NO CERT. BTW....I AM ON THE 18-MONTH PAYMENT PLAN. IT'S NOT LIKE I'M NOT MAKING MY PAYMENTS!

I DO NOT RECOMMEND this school. Instructors don't seem to have knowledge in their field. Many times I called my biller/coder friend for answers when I knew my instructor didn't know what she was talking about.

******

THE KAPLAN INSTRUCTORS DIDN'T KNOW ANYTHING ABOUT THE BILLING SOFTWARE I HAD TO PURCHASE, WHICH WAS REQUIRED FOR MY COURSE. I HAD TO CALL THE SOFTWARE CO. FOR ASSISTANCE IN NAVIGATING AROUND THE PRACTICE MANAGEMENT PROGRAM. HOW CAN YOU SAY YOU'VE BEEN IN THE BUSINESS FOR 15 YEARS AND NOT KNOW ANYTHING ABOUT THE BILLING SOFTWARE YOU REQUIRE ME TO KNOW IN ORDER TO PASS THE FINAL EXAM?????

and the classes were all open-book and too easy, very basic & vague. There is no way could I pass the state test to become a registered medical biller without further education.

Shame, shame, shame on Kaplan. They are liars. I am so disappointed.

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