Kaplan University Reviews

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Kaplan University
264 Reviews
45%
Recommend This School
54%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 77%
Average reviewer salary: $48,966

Kaplan University's Top-Rated Degree Programs

Program Average Rating Percent Employed Average Time to Hire Average Salary % Degree Helped Career
Criminal Justice Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $37,500 % Degree Helped Career 43%
Business Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $45,000 % Degree Helped Career 71%
Legal Studies Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $112,500 % Degree Helped Career 50%

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Student Reviews

Kaplan is getting a raw deal
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Degree: Info. Technology
Would You Recommend This College?
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Tell us about your college experience.

I love Kaplan University and I am a 4th year returning student. I had a financial problem that they worked VERY hard to help me rectify and I messed up and didn't get it done, but they gave me WAY over a year to take care of it. I paid the balance and am registered for a 3rd semester since returning. Kaplan has improved greatly since, but I was already very satisfied. In 3+ years of attendance I have only had one professor who didn't seem to like me and we had some problems. I ended up reporting her. I got a decent grade, but I feel it could have been better. She honestly sounded intoxicated and was not focused in any of her seminars. That is ONE professor out of many, so I do not blame Kaplan directly and I hope they took my complain seriously.

Would you get the same degree if you could start over?

Yes I would. I have read many negative reviews, but there is always two sides to every story and every sane person knows that. I have heard negative things from others about many businesses I deal with and have not personally run into any of the difficulties others have said they did. The key to success in any situation is to know how to effectively talk to and deal with people. To be diligent and follow through when asked to and to adhere to any agreement you make with them. If you anger the person who is fixing your hamburger, then yes, they are going to spit on it. If you are respectful and not abusive, then they will make every effort to fix you the best hamburger you ever ate. When dealing with those in customer service, one has to remember, you are asking them for help. It doesn't make sense to become angry and unreasonable with someone you have asked for help from. Always be kind, courteous, respectful, and if you have a question, ask it in a reasonable fashion, honestly listen to the answer, and if you are not happy with it, don't fly off, reasonably ask if there is any possible alternative to the solution they offer. They will then try very hard to help you find the best possible solution because that is what they are there for and you asked them nicely.

What advice can you offer other students?

For college, if you are online, it is up to you to do the things required within the given amount of time. Be proactive. If something comes up, the professors at Kaplan are very reasonable and will make every effort to help you succeed. Again, it takes respectful correspondence to get positive results. Always be clear and concise on what it is you are asking about and follow through with any commitment made. I love Kaplan, I respect the people who work there. This includes the Academic Advisers, Financial Aid, and the Professors. If one is always having difficulty dealing with people regardless of where you are doing business, then maybe one needs to reassess how they treat others. Soft Skills, AKA People Skills are one of the things a person is more likely to get hired for than their book knowledge. It is vitally important to learn sound Soft Skills or lose the possibility of a great position to someone who does have them yet may not be as knowledgeable. Please note also, that the number of persons complaining is a very tiny percentage of the student body. A little perspective is needed here. Also, understand that these people are angry, and they feel they have the right to be, so they are motivated to post a negative comment in order to exact a form of revenge. You don't know what they may have done to cause this situation because they are not going to share that with you.

0 Comments
My Horrible Experience at Kaplan University
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Degree: Medical Assistant
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Tell us about your college experience.

Kaplan University was NOT a good fit.

Would you get the same degree if you could start over?

I would not choose medical assisting again. After taking courses at Kaplan and doing research online I found out that medical assisting has hit it's peak, it also doesn't pay well and the jobs are scarce.

What advice can you offer other students?

Go to a community college, It's cheaper. Get a job 6 months after you start school so you would be adjusted to school and work together.

0 Comments
STAY AWAY
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Degree: Info. Technology
Graduation Year: 2017
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After an incredibly disenchanting phone call with an incredibly rude woman in the verification department I have decided to leave Kaplan. I am getting exhausted with picking up the slack of other peoples incompetence, and if this is the way that Kaplan University does business, I have absolutely no interest in continuing my education with them. Throughout previous phone call with the Verification department, I was belittled, treated as a child, and disrespected. I am sorry to leave but I have no interest in working with a company that allows employees to speak to a student in the way I have been.

0 Comments
Book Voucher Policy Sucks
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Degree: Substance Abuse Counseling
Graduation Year: 2014
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Kaplan University only give their students $450 for three terms. What school in this economy would think that this amount of money would cover books plus shipping for three terms? There is no student advocate to reach too for assistance. The advisors can only do so much. I am very upset with this policy and it needs to be revisit for change.

0 Comments
Bad
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Degree: Finance
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If you attend Kaplan University, keep all documents that you have as proof that you faxed your papers because they will say they never got it just to get your money and you end up owing a balance

0 Comments
Bad Experience! A Nightmare!
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Degree: Healthcare
Graduation Year: 2012
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I graduated at Kaplan College North Hollywood. It was a 2.5 year program till you get your Radiologic Technologist Degree. All through those years it was a nightmare for me as a student. First year was a Medical Assistant/ Xray Tech program. I attended a 3.5 months externship. At exactly 3rd month externship, school found out that the externship site that I was currently working, their xray machine was not registered to the state. And told me my xrays may not count. Their solution: They sent me to a different site and start all over again !!! Second year was a Radiologic Technologist program. I attended a total of 8 months of externship- 6 months in a hospital and 2 months in an imaging center. At my 6th month, they sent me to an imaging center where i will drive over 56 miles one way, total of 112 miles a day. As a student, I work for free and gas was hella expensive. No way i can afford it. School told me to talk to financial aid and talk to them about LOANING FOR GAS MONEY?!?! I CANT AFFORD HAVING ANOTHER LOAN FOR THIS NONSENSE !! Solution: I ended up borrowing money from my parents and sold my valuable things. I really hate this school. I was depressed and cried often. As a member of their alpha beta kapa society honors, I was not proud. I would not recommend this school!

0 Comments
Lots of Work, But Worth the Time
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Degree: Psychology
Graduation Year: 2014
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I am currently enrolled into my senior year of Kaplan, and have been with them for about a year. I was previously with Phoenix. but transferred because the course load there was not meeting my expectations. What I mean by that, is I was not learning what I felt was necessary for me to complete and move to my MS with a successful knowledge platform. The financial aid department is awful, I will not float a line of amazement with that area. However, once that was over with the instructors and online platform were simple and easy to navigate. There is a significant amount of work done for each week. I see the negative reviews embracing that as being a bad thing. Well, I say this to you, what do you expect from a course design where you are to learn everything you need to know about a subject in a few weeks verses a brick and mortar college where you have 3-6 months to learn a topic. Get a grip people, they do it so you will LEARN it in a shorter period of time. I have only had one issue with a professor (she was awful), I imagine we all come to one of those in our academic career regardless of where you go. Although, I can not say that Kaplan is the best online school to go, but it was certainly more fulfilling (academically) than Phoenix.

0 Comments
HMMMM....
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Degree: Healthcare Administration
Graduation Year: 2012
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Kaplan is a good school. I had no problem with financial aid, student support, admissions or the faculty. However, i was in my last term at Kaplan for my Associates in health information technology and I found out that the school was not accredited but we were in the process of it. Had I known what that meant, I would have chosen a different path. I couldn't sit for the RHIT exam or nothing. Oh well, you get what you pay for. Also, what gets me the most, is I cant find a job that this degree would benefit me from. the only jobs I can find is if you have over 5 years of experience in that field. I told the job placement team and they told me that I needed to volunteer for that long to get enough experience for that job. I was like in this economy, I dont have time to waste five years on volunteering, I need something that is going to pay. Now it is time to do other endeavors I guess.

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Optimistic and Educated
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Degree: Management
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I've attended KU since April 2010. As with face-to-face learning, some instructors are good, some are not so good, and some are excellent. Overall, my academic journey has been what I have chosen to make of it in spite of the challenges faced. I received a bachelor's degree from KU in December 2011, and I am now close to completing a master's degree. My experience with the financial aid department at KU has been really good. I simply cannot complain about the customer service I have received on several occasions. Hands down, I have always been treated with utmost courtesy and respect. On a technical level, there may be some slowdowns for some people, and unfortunately, it has been enough to leave a bad taste in one's mouth, based on the reviews I've read. When it comes to such a large investment such as learning at KU, I can empathize for those that are permanently dissatisfied with their experience. However, one thing I've learned at KU as a student is to think critically and express myself logically. Care must be taken to not generalize. I will repeat that many times in the last three years I've contacted financial aid only to be treated with the highest level of customer service. The only reality I have faced and may continue to face in the future is that I have not had the opportunity to discern the value of my degree by advancing professionally. I entered KU wishing to change careers from property management. I majored in human services (social work) for my undergraduate studies with no success in securing employment. I then decided to major in management with the hopes that a degree in business would make my resume shine. The strain of the economy has placed a heavy burden on me emotionally and financially, and, against all odds, I have pushed myself from one course to the next hoping that someday all my hard work will pay off. Right now, it is my belief, an online degree is more fitting for someone already employed in some type of promising career and with a need to advance through a higher degree in education. I chose to not pursue a master's degree in human services because I felt I would be in competition with students pursuing a degree in social work at a brick and mortar school. Students of social work are able to get licensed and participate in field work throughout their education. Field work is not offered at KU and licensing is not available for a human services degree, unfortunately. Additionally, many human services jobs I've applied for or spotted throughout the last few years are very low paying or ask for experience over a degree. Where management is concerned, I am not certain which direction to take because the job market seems so weak based on my fruitless but persistent job-seeking efforts. I considered pursuing a PhD in management at another online university and had the fortune of being discouraged by an admissions advisor to take this route after he assessed I was not really sure what direction I would take with my master's degree. He was honest enough to explain that a current job would be very helpful in completing my PhD because I would be able to utilize the job setting for research work, and that completion of my degree would not guarantee a job. Instead of investing thousands dollars more on yet another degree, I would have better chances if I focused on finding placement in a job of interest to me. I would then be able to pursue a specific degree geared toward advancing in my new career. Do not be discouraged by negative words. The choice and the power is ultimately yours. Find out exactly where you stand financially and do all your homework before making the commitment. Be prepared to be challenged and to learn. Online school is convenient, but this does not translate into easy. I have strong faith that when results of an upward economy are more visible I will be one of the first in line for the path to a new and promising career. I am so proud of the education I have received at KU, and I have found a strong interest and love for research work. There's so much creativity involved as well as the opportunity to make a difference in life and some day be desired as a candidate with specialized knowledge in this changing and dynamic world. Never give up, listen to your heart, and be challenged to stay positive.
0 Comments
legal
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Degree: Legal Studies
Graduation Year: 2014
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Charged me double, ended up taking what loans distributed then claim sent the loans back. Now must pay out of pocket AND then charged me the same price again and student loans for the double price of the semester. Financial aid is horrible and the student services is worse. Called to talk to them and they are rude, snotty and act like it was a horrible thing to answer the phone.

Do your jobs and do them right the first time rather than lying to people and then I would say Kaplan was great. As I have to say Kaplan was wonderful in my B.S. but now for a Master's degree it was horrible and has been horrible since day one!

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