12,127 Reviews from 1,552 Colleges

Kaplan University Reviews

89% of users found this page helpful Was this page helpful?
243 Reviews
55%
Recommend This School
60%
Degree Improved Career
5 stars
(52)
4 stars
(114)
3 stars
(19)
2 stars
(32)
1 star
(26)

View Related Partner Colleges

View Related Partner Colleges

Student Reviews

-
Degree: Legal Studies, General
Graduation Year: 2016
Would You Recommend This College?
General Impression
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Quality of Instruction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Financial Aid Services
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Degree Satisfaction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot

I do not know what's wrong with you guys. I transferred in as a junior after dropping out of a traditional college 5 years earlier. I have one more year left. Everything is fantastic. I personally like my professors. All of them are attorneys and 2 of my professors in particular are very strict. Or the course in particular was meant to be strict. Even during midterm week, there was no seminar but I had to do 2 discussion boards. One of my favorite professors always ask tough thought-provoking questions on discussion board. We also have healthy debate. I'm a bit afraid to take him again. hahah. I have not had the same professors so far. (Not that it won't happen at all.) You can also pick and choose your professors by registering for your own courses if you don't want the same one. I started out as a cash-based student as I was getting my former student loan out of default. My financial aid started from August but was retroactive for the previous term to cover May~June as well, so I was able to get my money back as well as a financial aid stipend promptly. 2 months after I started, a senior developer guy from Silicon Valley introduced me to the tech field and said that I would be very successful as a software developer. I tried it out and even joined a boot camp to get started as soon as possible. I was wavering on whether to continue with my degree in this field. Really It's now or never. So I stuck with it. And instead of changing my major (I do like law,) I decided to implement in my current field, thus developing legal related case management and office software. I may even decide to go onto law school so that I may work as an Intellectual property, Trademark, Patent, Technology lawyer. :) Everything has worked out for me. Even though I don't need a BA to work in the tech field, it is very useful if I want to work abroad anywhere. One of the requirements of most countries immigration system is that you need to have a BA/BS. This is just red tape to prevent 'everybody' from easy access of leaving their countries.

2 Comments
0
jud - 7 months ago

You might have misunderstood some of these postings. Some of the professors are excellent, empathetic understanding and patient, however, a School Is Made Up Of Students Teachers Administrators Counsellors And A Body Of Other members. Kaplan behaves as if they can do without the students once they receive the financial gains. Before you become a student the phone calls and the sweet talk never cease to be displayed once you are in their trap you have lost a battle.

1
Review author
Mobile original poster
Rose - 7 months ago

Ah I see, Well sorry for my misunderstanding everyone.

I didn't mean something was 'wrong with the students,' I meant that 'I don't understand what's happening in their experiences.'

But Kaplan has lots of different workers. Some are polite and some aren't. If they have attitude, provide one back. If they are being polite, don't be rude.

Those are the rules of common courtesy. Your experience will be a whole lot better, and I don't mean just with this school but with life in general.

Be nice to your cell phone bill company, bank tellers, waiters. It will make their day and yours. They deal with hundreds of customers or students per day. Some will go well and some won't but you can certainly contribute to their changing their mood for the better so they they can go beyond and get your problem solved.

I imagine they are 'sweet talking' you/us(?) in the beginning because they don't have any context of the student, and probably you aren't 'catching attitude' when you are first enrolling right?

-
Degree: Political Science and Government, General
Graduation Year: 0000
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews yellow dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot

I completed my first Kaplan graduate course last week and received a 4.0. About two weeks into the session, I realized what a joke this course was and it required little effort on my part. Our once a week seminar rarely consisted of the important information that was covered in our textbook. These seminars barely went over a 1/2 hour and the majority of that time was spent with the professor asking people to turn in their assignments on time. The professor took three weeks to grade our first assignment, which is against the guidelines he stated prior to the course beginning. The entire reason I am pursuing my master's degree is to further my career and learn. It seems that Kaplan could care less about the quality of their educator's and courses. I have already transferred to a traditional university that offers the same program on-line. It's costing a lot more, but it will certainly be worth it.

0 Comments
-
Degree: Clinical Psychology
Graduation Year: 2013
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Financial Aid Services
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Did this Degree Help Your Career?

I transferred into Kaplan from another school with the promise this would be a great choice. The classes were all the same. It repeated the same information over and over again. I got no helpful education from this institution. The professors are repeated in different classes. It is clear they are overwhelmed with the amount of classes they have and simply do not care about individual success. The required weekly seminars hardly ever work. Tech support will not be there when this happens. If you try to contact tech support via chat or phone; you will get a message saying to try back in 30 minutes. By then seminar is half over with and you get stuck writing an additional paper for that week! In the beginning academic counselors will try to help, maybe a call or two during your first class. Then you are lucky to hear from them again. If you do need academic help, it takes 3 weeks to get a response. The financial aid department will tell you one thing regarding your financial aid refund and then if you call or chat again, the story changes. If by some miracle you get through your program you are hit with an extra fee for finishing your degree, which you have to pay out of pocket. Usually it's almost $1000. If you don't pay it they keep your degree hostage. However no one can explain to you what the fee is for? Just choose a different school. This one is only after your money, you are nothing but a dollar sign to them!

1 Comment
-1
Kayla - 8 months ago

I agree with you about the FA department: I was told by 3 different reps that if I received refund check this means I owed nothing in loans. But once I graduated, I received an email stating I now owe over $30,000!!! Okay may I am naive but when I am asking straight out: will I owe anything to anyone if I am getting refund checks (mainly because in junior college I got the same refund checks and never owed anything) but instead they said I still owed the Loan companies. I truly think if I owe money, I should not get money back, plus $30K for online?? truly ridiculous!

-
Degree: Fire Science/Fire-fighting
Graduation Year: 2014
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Financial Aid Services
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Did this Degree Help Your Career?

To start your academic counselors will change often. They will not inform you of the change. The new advisor I got assigned never bothered to reach out to me. I had to reach out to him. When I did, it took three weeks for a response. The financial aid department will change their stories every time you chat or call them. You will never get a straight answer and will be lucky if you get your refunds by the next term! The instructors are there for a paycheck, nothing more. It shows in their comments, or lack there of. Seminars hardly ever work due to tech issues on Kaplan's end. This school has been the biggest mistake ever! Please look into your program at another school. This one will not get you where you want to be!

0 Comments
-
Degree: Human Services, General
Graduation Year: 2005
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Did this Degree Help Your Career?

The Life Care Planning program was misrepresented, cost over $3000 and any sections were out of date. It may be a viable degree in some states but is completely not usable in Oregon. there are a few LCP who were unwilling to share information or allow me to do an internship. At the promotion I was assured there is an abundance of employment opportunities across the country, the jobs seem to be in Florida, and that it was a certification program. It is not, one receives a certificate and then for a hefty amount must join the association and take the exam for certification. I have worked as an Occupational Therapist for 0ver 35 years and found the material to be nurse driven, biomedical and not biopsychosocial, I found the sections on chronic pain management particularly out of date, this has been my area of expertise, and when I pointed this out received a scathing rebuttal.

0 Comments
-
Degree: Medical Office Assistant/Specialist
Graduation Year: 2015
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews empty dotReviews empty dot
Financial Aid Services
Reviews yellow dotReviews yellow dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews yellow dotReviews empty dotReviews empty dotReviews empty dot

Beyond my problems with Kaplan University they are also lying to the BBB and I have proof! Below is my initial claim to the BBB: Kaplan did not notify me of externship requirements, put me on a forced leave and then miscategorized my leave paperwork and dropped me as a student. In July of 2014 I started my last term at Kaplan. While enrolling for this term, about 2 weeks prior to the start, I was told that I could not simply "enroll" for an externship. I was informed that I needed to register for an externship separately from other classes and 90 days prior to the start of the term. I never once received and email, a phone call, or a message on my student account. I contacted my externship representative and was told that 3 years ago when I initially registered with Kaplan that I was told I would need to register for my externship separately during my 3rd to last term. Not a word about it ever again. I submitted my registration immediately, however a term is only 10 weeks, I was informed of the registration 12 weeks before the start of the next term. This was less than 90 days so I was told that I would not only have to forgo the externship during my last term but on top of that I would have to take a clinical leave of absence because it was not a full 90 days. The VA pays for my school and I get a sustenance while in school, in order to have $ to live and support my children I asked to be approved to take extra classes. I was told that Kaplan does not allow students to take classes that are outside of their degree plan, even if they are further education in the same field. So now on a forced leave of absence and unable to take additional classes I was literally just sitting around waiting for my externship to start. I have completed my health certificate, submitted immunization records, gotten CPR certified, and completed my background check, all as I am suppose to for my externship. My final paperwork for externship registration is due on 10/22/2014, on 10/09/2014 I received an email stating that I had been dropped as a student. I called immediately and was told that my leave of absence, the one I never wanted to take, was denied. The received my paperwork, everything was correct and it was on time, but THEY miscategorized it. I did absolutely nothing wrong and was being told I have to completely re-enroll in school and then complete my externship. The person I spoke to told me that he would submit an appeal for me. He did, it was denied for an "unknown reason". when I called back on 10/10 I was told that those people had left for the day and that I would be called "tomorrow". 10/11, no call. 10/12 was a Sunday. 10/13 I called again and after being on hold for a very long time opted to leave a message for call back. no one ever called. 10/14 I called again and received the same woman who I spoke with on 10/10, she says that she never said I would be contacted "tomorrow" (she did) and that she has no explanation as to why no one has called me back. I spoke with a manager, who again admitted that I did everything correctly when submitting for a leave of absence, said that she can re-appeal to another manager in an attempt to fix what they have done, however she "guaranteed" that it would be denied. So now, if the appeal is denied I will have to re-enroll and start the 90 day externship registration period over again, or it will be approved and all this stress and hours upon hours on the phone was all for nothing. So the appeal was indeed denied and now they are telling me that I cant even get back in school until February of 2015. Kaplan responded by saying that it was my responsibility to register for the externship. They didn't even mention the LOA that they miscategorized.... the entire reason for my complaint. Of course I was dissatisfied with this answer and did not "accept" it with the BBB. My rebuttal consisted of me pointing out that they did not even address the issue. The responded by calling me a liar and saying that the only LOA for I ever submitted was in 2012... except I have screen shots and copies of the LOA I submitted. the screen shots show that it was submitted in 9/14 and that it is listed as "unfulfilled". I just emailed the "documentation" they asked for and am now waiting on a response. I have little to no hope that even with proof in their faces they will do anything what so ever to fix their mistake.

2 Comments
0
jamiese manning - 9 months ago

I too was a student at Kaplan and totally agree with your frustration. I was a Graduate student in Psychology took a LOA for medical reasons and was dropped from my next term in May 2014. I also went through the re-admission office and appeal the decision to drop me. I submitted documentation to support my medical condition and my appeal was denied as well. We as previous student should start reaching out to other students that experience unfair tactics by Kaplan and report it to the BBB as a group.

0
Judith McLeish - 7 months ago

I feel your pain I am out over $60000 in debt from Kaplan and no BSC degree and cannot attend another university because of Kaplan's negligence and failure of accountability. I lie in my bed everyday and cry. Students are being trapped with enticing words to get them in the door then once it's too late to step outside that's when you Realized You Have Being duped

-
Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2016
Would You Recommend This College?
General Impression
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Quality of Instruction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Financial Aid Services
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Did this Degree Help Your Career?

I really enjoyed Kaplan University. I really do not know why so many are negative? People do try and get over, they must ask themselves, how did they come into Kaplan University, was it with prior credits? Are you just going because someone is making you? You must have the right mindset to enter and if you already been to college prior you have to consider the cost because financial aid only give you so much for a Bachelors. However, I would advise financial aid office to let those students know ahead of time that they may have to come out of pocket. Some do not know their rights and need to be informed prior before starting because they may not have enough funding via financial aid, loans, or cash. When informed these students can consider other schools that is probably cheaper to finish their degree. My first degree was at Kaplan in Legal Studies and now I am in my Masters program of Business Management at Kaplan University. I have no complaints whatsoever. I only had a couple of teachers that was kind of special but thank goodness I am smart enough to read my own syllabus and get the work done. Every school have those. I wish Kaplan had a Doctorate program in Business Management so I do not have to look for another school. I am familiar with their way of doing things and I really enjoyed my journey. When I was at the end of my Legal Studies program, I was ready to go to another class until they said that I was in my last class. I really did not want it to end and this is why I went for my Masters at the same place. Kaplan University was good for me and I had awesome teachers with the exception of two. I would do it again. Thanks Kaplan for being good to me, I do appreciate you! I would actually love to work for Kaplan University in admissions because I would interview the student thoroughly and mention areas that I think they may have problems with so they can think properly before entering in. You must be dedicated and organized. Most of the teachers understand students have other obligations and will give you time to finish your work, but if you let them know ahead of time that you are having trouble you must let them know, do not wait until the last minute. The student must consider those obligations before signing onto Kaplan.

4 Comments
0
Brittany - 9 months ago

I am looking into going into business management at Kaplan, and of you don't mind me asking, how much was the tuition? I'm pretty nervous just graduated high school not too long ago.

0
Hannah - 9 months ago

I am actually trying to find an online school that offers a BA in legal studies. I am struggling with my time commitment for completing my AA in American Sign Language to become an interpreter, but I would like to have a BA in a legal aspect to hopefully interpret in that setting.

Would you be able to help explain to me their program for me?

If you don't mind me asking.. How much did the BA cost for you and how long did it take you to complete it?

Here's my email if you prefer to be in contact with me that way. Thank you so much for your post Sheila!

hannahlarsen2@gmail.com

-Hannah

0
Joanna Mele - 9 months ago

I love Kaplan. The professors are awesome and I have learned a lot already. The work is hard and you have to be dedicated but the feedback you receive is very thorough. I recommend this school.

1
Review author
Mobile original poster
Sheila - 9 months ago

All interest parties, please research and talk to an advisor. They can help you to know the fees. It is also listed on Kaplan University website. I had to pay 1200 out of pocket in my last course of my bachelors, but they will allow you to pay monthly on that. However, the financial department can avoid a lot of discord if they would have calculate that into my stipend and would have been focus more on the future goals so I would not had to. My advice to financial aid is if you know that a student is consistent going to class and the amount of money financial aid will give, learn to put it away for us so that we do not have to come out of our pocket. It is inconvenient to many. I am thankful, that I had it.

I have received my Bachelors in Legal Studies and it was very interesting and rewarding. It was worth my dedication. I am now in my Masters program in Business Management with one year to go. The classes have been fulfilling and I will know how to apply it once I finish. I wish they have a doctorate program because I would most definitely attend. Overall, Kaplan is a great school. The teachers are down to earth and will stay on you to get your work in. It is a really good school for those that are working a full-time job and have family. Its all about how bad you want it.

My personal motivation is "I be crazy if I go to school for two years and have to pay money back that I do not have a degree in." LOL... Some motivation is family, some are the first out of all their family members to graduate from college, and some are doing it for self gratification. Whatever your motivations are, you must stay focus. Never start something like this and quick. If you have to take a break, do it, but start right back for the next class. Your future depends on you and no one else. Make sure you do it for you!

Overall, Kaplan is a great school just a little more knowledge on financial aid part but that is it. All schools have issues and it all depends on what you are willing to deal with. Shoot, I wish we were all perfect then there would not be any problems. LOL Good Luck! I hope this helps you because Kaplan gave me a future. I can now go down many roads if I choose to. It opened up my thoughts, broaden my horizons, and gave me confidence. Just saying!

Remember that everything you do it is all in your attitude. If you have a negative attitude, negative things will bound to happen. If you have a positive attitude, you will look at things from a positive disposition. Again, Good Luck! Before Kaplan, I could not write like this, now look at me. LOL...I must say, I love Kaplan University, this school was the best thing that ever happen to me. Once again, Good Luck on your future. Have a positive attitude and you will find the right school for you! Okay, I am done! LOL

-
Degree: Medical Insurance Specialist/Medical Biller
Graduation Year: 2013
Would You Recommend This College?
General Impression
Reviews yellow dotReviews yellow dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Financial Aid Services
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Did this Degree Help Your Career?

I would advise everyone thinking of going to this school to think about it real good. First of all the school is so cheesy that by the end of every module it's only a potluck when the time can used for more training. They don't train you for the job and is a complete waste of time. They don't certify you through the state but just graduate receiving a certificate of completion, NOT certified. So for those thinking of taking anything in the medical field you might want to really think of going somewhere you can actually take your NCLEX. Even the Medical Billing and Coding program doesn't certify you. You have to take extra time to study and try to take it online and by then it's costing you more money. The AAPC has additional training just to certify you which means by then your paying more and completely frustrated. So 10 thousand dollars later and no job yet, I am completely adamant that this school severely raped me financially and emotionally..Now I'm stuck paying back and finally did my homework, finally found a credible school with less money and certifiable at the end of the course. I wish I had did my homework but the Kaplan recruiter really suckered me into signing up for this bogus school. Not only that, the students who went there, most of them were so much about drama and gossip that I felt that I was in high school all over again. My advise pick a more reputable school, save your money and do your research! I wouldn't go back even if they offered free refresher courses, which brings me to their promise of some refresher courses that they said they offer but never heard from them ever again. Just hounding me about my Sallie Mae student loan. Save yourself the grief!

1 Comment
0
Vanessa - 10 months ago

What credible school helped you with your course? Im in the same boat right now.

-
Degree: MBA
Graduation Year: 2
Would You Recommend This College?
General Impression
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Quality of Instruction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Financial Aid Services
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Degree Satisfaction
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dot
Did this Degree Help Your Career?

I started reading negative reviews about Kaplan and was beginning to think my time and money was being wasted. Then, I got a job interview and I was about to respond to questions based on what I learned at the school. The interviewer also asked me about the program and what I learned from it. Seems he was impressed and I ened up getting the job the paid almost twice my current salary. Kaplan's MBA program is the real deal...it's tough sometimes though!

0 Comments
-
Degree: Science, Technology and Society
Graduation Year: 2013
Would You Recommend This College?
General Impression
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Quality of Instruction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot
Financial Aid Services
Reviews yellow dotReviews yellow dotReviews yellow dotReviews yellow dotReviews empty dot
Degree Satisfaction
Reviews yellow dotReviews empty dotReviews empty dotReviews empty dotReviews empty dot

I took 2 concurrent online classes at Kaplan; first class the instructor introduced herself by her firstname and encouraged us to call her by her name (She's a PhD). During the next few scheduled classes students were prefixing her name with "Professor"; I was still going by her introduction and addressing her as her first name. I realized then that she began ignoring me in class. Second class, there were two of us with the same name (it's not a terribly common name). The instructor forewarned that for every input she would put a tick mark next to our name showing class participation. At the end of the class I asked the instructor how she would differentiate between myself and the other "M" person (I had participated heavily and wanted to ensure I was getting credit and not the other "M" person). She responded "Oh, I didn't realize there were two "M"'s in the course. At that point I knew that she would accidentally give my participation credit to the other person. Luckily Kaplan has a 6-week trail period in which you can back out without any payment due. I definitely backed out - why pay for classes when being mistreated, or receiving substandard quality of tracking participation.

3 Comments
0
Kelly - 10 months ago

First of all, in seminar, it has your first and last name, not just first. You can't mix up your credit with someone else's. It doesn't work that way.

1
Chantelle - 10 months ago

You didn't say one thing about how they taught! Who cares about if they got your name right! How did they teach the course!

1
Jessica - 10 months ago

Right off the bat, you're stuck on all the wrong issues. I'm in a masters degree program...needless to say I completed a bachelors...at a highly selective school, won't say which one...and quite frankly, almost all my PhD professors wanted to be called by their first name. Some of them have attended major conferences and done intense research and writing in their fields! That's what's fun about teaching college and not high school...college professors have the luxury of being more laid back. Sounds like you got stuck on all t he wrong concerns and didn't pay any attention to the education you received.

View Related Partner Colleges

Displaying reviews 41 - 50 of 243 in total
Thank you for your vote! Was this page helpful?
89% of 153 found this page helpful.
Disclaimer: GradReports makes student reviews available via this site. The views expressed by users do not necessarily reflect the views of GradReports. GradReports takes no position with respect to the information or opinions expressed in the user comments/reviews and is not responsible for their content. For additional information, refer to our Review Guidelines.

Our tuition numbers reflect data collected from the National Center for Education Statistics.

This icon indicates that a school offers annual tuition for $15,000 or less. Tuition figures reflect the most recent data from the National Center for Education Statistics or data provided by an official representative of the school.