Kaplan University Reviews

92% of users found this page helpful Was this page helpful?
Kaplan University
266 Reviews
45%
Recommend This School
54%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 71%
Average reviewer salary: $48,966

Kaplan University's Top-Rated Degree Programs

Program Average Rating Percent Employed Average Time to Hire Average Salary % Degree Helped Career
Criminal Justice Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $37,500 % Degree Helped Career 43%
Business Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $45,000 % Degree Helped Career 71%
Info. Technology Average Rating
Percent Employed 67% Average Time to Hire --- Average Salary --- % Degree Helped Career 75%

Others Who Viewed This College Also Viewed

  • Online Degrees:
    179
    Recommend Rate:
    57%
    Tuition:
    $$$$$
  • Online Degrees:
    107
    Recommend Rate:
    64%
    Tuition:
    $$$$$
  • Online Degrees:
    53
    Recommend Rate:
    77%
    Tuition:
    $$$$$
  • Online Degrees:
    6
    Recommend Rate:
    90%
    Tuition:
    $$$$$
  • Online Degrees:
    57
    Recommend Rate:
    84%
    Tuition:
    $$$$$
  • Online Degrees:
    264
    Recommend Rate:
    62%
    Tuition:
    $$$$$
  • Online Degrees:
    155
    Recommend Rate:
    57%
    Tuition:
    $$$$$
  • Online Degrees:
    404
    Recommend Rate:
    54%
    Tuition:
    $$$$$
  • Online Degrees:
    47
    Recommend Rate:
    89%
    Tuition:
    $$$$$
  • Online Degrees:
    44
    Recommend Rate:
    60%
    Tuition:
    $$$$$
  • Online Degrees:
    85
    Recommend Rate:
    63%
    Tuition:
    $$$$$
  • Online Degrees:
    86
    Recommend Rate:
    81%
    Tuition:
    $$$$$

Student Reviews

Lacks Recognition from Employers. No GMAT. Ques...
-
Degree: MBA
Would You Recommend This College?

I can provide a well-rounded review of Kaplan as a student but I also have intimate knowledge as an employee who worked directly with faculty and administrators. The school is fully accredited but the degree’s legitimacy can be arguable. The major challenge graduates will have in graduating from this school is the complete lack of confidence some employers have for online institutions. The information I’m about to share will explain exactly why this is and questions Kaplan’s academic standards. I’m about to complete my second Master’s degree at Kaplan under the GOK program (a free tuition benefit for employees). In both fields of study, the content of the classes proved to be challenging and stimulating as long as you are disciplined and push yourself to complete the readings and assignments outlined in the syllabus. If you briefly search some of the assignments on Google, you may notice the content is shared by other colleges (many of them well known brick-and-mortars). This at least confirms the coursework required of students is adequate, comparable to other universities, and fosters a sense of legitimacy. However the problem lies within Kaplan’s academic standards and expectations of students. In each and every class, I’ve witnessed dozens of students who seemingly lack the writing prowess one might expect from graduate level coursework. The sense of “should these people even be here?” was not spawned from arrogance. The work they turn in speaks for itself. If we ignore APA citation and formatting issues for a moment in review of writing in general, it would mirror today’s average internet discussion forum: blocks of text with varying degrees of coherence, run-on sentences, spelling and grammatical mistakes, etc. Some students do not speak English as a primary language and their errors are understandable and perhaps more forgivable. But what’s fascinating is the portion of students who do speak English as a primary language yet demonstrate exactly the same lack of understanding/command of the written language. To be fair, I believe the entire country bares this burden, as the dumbing down of academic study has been an issue for some time now. Perhaps at Kaplan the problem is more obvious because everything is based on writing. Nevertheless, the shock of seeing these students pass, class after class, carrying with them unimproved (terrible) writing skills is aggravating and depressing. They ultimately graduate, never having mastered adequate writing practices, and enter the workforce. Hiring managers who take notice will quickly question how someone could have possibly graduated from a Master’s program under these circumstances which only sour’s Kaplan’s spotty reputation. It begs the questions: How could Kaplan have let this happen? What does it say about the school’s academic standards? What does it say about the average graduate and their level of intelligence? How much of Kaplan’s priority is focused on profit vs. education? The questions/assumptions professionals will make about Kaplan’s graduate body is ultimately going to be what makes or breaks this University. This is not just theory—I’ve felt the bias first hand with my current employer. My employer refused to acknowledge Kaplan as a worthy institution and insisted on reviewing the undergrad transcripts I had earned from a small brick-and-mortar university. I held a 4.0 GPA at Kaplan but none of this mattered. The Director of Finance holds a Master’s degree and a CPA and prided himself on being very aware of academic standards. His skepticism was not for online instruction—but rather the quality of instruction received. Note the difference between these concepts. It didn’t matter much where the education came from (since I wasn’t Ivy League). The quality of the education was the primary factor. In four years, I never once heard a discussion about student quality. Instead, the focus was placed on gainful employment, MOOCS, and the future direction of online instruction and employer/academic relationships. The rah-rah rhetoric fed to employees was about the benefits of online instruction as a viable alternative. What’s funny though, is that management is clearly out of touch if they’re still fighting this battle when it has become painfully obvious online instruction is generally accepted. Virtually all brick and mortars are gearing themselves up to offer both on campus or online classes. And if such is the case, who will still want to go to Kaplan?

0 Comments
Review By
Degree: Paralegal
Graduation Year: 2013
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Tell us about your college experience.

I have 5+ years of experience in the legal field so most of the curriculum was review for me. There were some things that were new to me and helped fill in gaps in my education. I would NEVER recommend this school to anyone based on the administration. They were a waste of space, never administered loans or payments correctly (shouldn't a college be able to add and subtract payments?), the "academic adviser" assigned to me was a moron who never responded to any of my concerns (some of which were serious, like whether they were processing me on the track for graduation when they were emailing me like I was still enrolled and taking classes), and all the departments (financial aid, registrar, student payments, and academic advising)don't communicate, so if you have a problem that encompasses all of the departments YOU have to call each one of them separately to address your problem, over and over again.

Would you get the same degree if you could start over?

I would choose the same degree because I am already working as a paralegal (legal secretary) and this degree will aid in furthering my career. I would not choose this school again because the administration was inefficient. They never administered my loans or payments correctly, took money out of my account when they were not authorized to do so, and incessantly called me on Saturday mornings and hung up, three times in a row, then when the person would finally answer they claimed they never called before (there was obviously something wrong with their automatic dialer).

What advice can you offer other students?

Make sure you excel at the core duties of the career you are choosing. If you are not a good writer or proof reader, I would recommend NOT becoming a paralegal. I didn't understand why people in the same degree plan as me were flat out saying they were bad at what they were preparing to do with the rest of their lives.

0 Comments
Kaplan is getting a raw deal
-
Degree: Info. Technology
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dot
Tell us about your college experience.

I love Kaplan University and I am a 4th year returning student. I had a financial problem that they worked VERY hard to help me rectify and I messed up and didn't get it done, but they gave me WAY over a year to take care of it. I paid the balance and am registered for a 3rd semester since returning. Kaplan has improved greatly since, but I was already very satisfied. In 3+ years of attendance I have only had one professor who didn't seem to like me and we had some problems. I ended up reporting her. I got a decent grade, but I feel it could have been better. She honestly sounded intoxicated and was not focused in any of her seminars. That is ONE professor out of many, so I do not blame Kaplan directly and I hope they took my complain seriously.

Would you get the same degree if you could start over?

Yes I would. I have read many negative reviews, but there is always two sides to every story and every sane person knows that. I have heard negative things from others about many businesses I deal with and have not personally run into any of the difficulties others have said they did. The key to success in any situation is to know how to effectively talk to and deal with people. To be diligent and follow through when asked to and to adhere to any agreement you make with them. If you anger the person who is fixing your hamburger, then yes, they are going to spit on it. If you are respectful and not abusive, then they will make every effort to fix you the best hamburger you ever ate. When dealing with those in customer service, one has to remember, you are asking them for help. It doesn't make sense to become angry and unreasonable with someone you have asked for help from. Always be kind, courteous, respectful, and if you have a question, ask it in a reasonable fashion, honestly listen to the answer, and if you are not happy with it, don't fly off, reasonably ask if there is any possible alternative to the solution they offer. They will then try very hard to help you find the best possible solution because that is what they are there for and you asked them nicely.

What advice can you offer other students?

For college, if you are online, it is up to you to do the things required within the given amount of time. Be proactive. If something comes up, the professors at Kaplan are very reasonable and will make every effort to help you succeed. Again, it takes respectful correspondence to get positive results. Always be clear and concise on what it is you are asking about and follow through with any commitment made. I love Kaplan, I respect the people who work there. This includes the Academic Advisers, Financial Aid, and the Professors. If one is always having difficulty dealing with people regardless of where you are doing business, then maybe one needs to reassess how they treat others. Soft Skills, AKA People Skills are one of the things a person is more likely to get hired for than their book knowledge. It is vitally important to learn sound Soft Skills or lose the possibility of a great position to someone who does have them yet may not be as knowledgeable. Please note also, that the number of persons complaining is a very tiny percentage of the student body. A little perspective is needed here. Also, understand that these people are angry, and they feel they have the right to be, so they are motivated to post a negative comment in order to exact a form of revenge. You don't know what they may have done to cause this situation because they are not going to share that with you.

0 Comments
My Horrible Experience at Kaplan University
-
Degree: Medical Assistant
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Tell us about your college experience.

Kaplan University was NOT a good fit.

Would you get the same degree if you could start over?

I would not choose medical assisting again. After taking courses at Kaplan and doing research online I found out that medical assisting has hit it's peak, it also doesn't pay well and the jobs are scarce.

What advice can you offer other students?

Go to a community college, It's cheaper. Get a job 6 months after you start school so you would be adjusted to school and work together.

0 Comments
STAY AWAY
-
Degree: Info. Technology
Graduation Year: 2017
Would You Recommend This College?
Did this Degree Help Your Career?
Quality of InstructionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Job Placement ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

After an incredibly disenchanting phone call with an incredibly rude woman in the verification department I have decided to leave Kaplan. I am getting exhausted with picking up the slack of other peoples incompetence, and if this is the way that Kaplan University does business, I have absolutely no interest in continuing my education with them. Throughout previous phone call with the Verification department, I was belittled, treated as a child, and disrespected. I am sorry to leave but I have no interest in working with a company that allows employees to speak to a student in the way I have been.

0 Comments
Book Voucher Policy Sucks
-
Degree: Substance Abuse Counseling
Graduation Year: 2014
Would You Recommend This College?
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

Kaplan University only give their students $450 for three terms. What school in this economy would think that this amount of money would cover books plus shipping for three terms? There is no student advocate to reach too for assistance. The advisors can only do so much. I am very upset with this policy and it needs to be revisit for change.

0 Comments
Bad
-
Degree: Finance
Would You Recommend This College?
Did this Degree Help Your Career?
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Job Placement ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot

If you attend Kaplan University, keep all documents that you have as proof that you faxed your papers because they will say they never got it just to get your money and you end up owing a balance

0 Comments
Bad Experience! A Nightmare!
-
Degree: Healthcare
Graduation Year: 2012
Would You Recommend This College?
Did this Degree Help Your Career?
Quality of InstructionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Job Placement ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

I graduated at Kaplan College North Hollywood. It was a 2.5 year program till you get your Radiologic Technologist Degree. All through those years it was a nightmare for me as a student. First year was a Medical Assistant/ Xray Tech program. I attended a 3.5 months externship. At exactly 3rd month externship, school found out that the externship site that I was currently working, their xray machine was not registered to the state. And told me my xrays may not count. Their solution: They sent me to a different site and start all over again !!! Second year was a Radiologic Technologist program. I attended a total of 8 months of externship- 6 months in a hospital and 2 months in an imaging center. At my 6th month, they sent me to an imaging center where i will drive over 56 miles one way, total of 112 miles a day. As a student, I work for free and gas was hella expensive. No way i can afford it. School told me to talk to financial aid and talk to them about LOANING FOR GAS MONEY?!?! I CANT AFFORD HAVING ANOTHER LOAN FOR THIS NONSENSE !! Solution: I ended up borrowing money from my parents and sold my valuable things. I really hate this school. I was depressed and cried often. As a member of their alpha beta kapa society honors, I was not proud. I would not recommend this school!

0 Comments
Lots of Work, But Worth the Time
-
Degree: Psychology
Graduation Year: 2014
Would You Recommend This College?
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Job Placement ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dot

I am currently enrolled into my senior year of Kaplan, and have been with them for about a year. I was previously with Phoenix. but transferred because the course load there was not meeting my expectations. What I mean by that, is I was not learning what I felt was necessary for me to complete and move to my MS with a successful knowledge platform. The financial aid department is awful, I will not float a line of amazement with that area. However, once that was over with the instructors and online platform were simple and easy to navigate. There is a significant amount of work done for each week. I see the negative reviews embracing that as being a bad thing. Well, I say this to you, what do you expect from a course design where you are to learn everything you need to know about a subject in a few weeks verses a brick and mortar college where you have 3-6 months to learn a topic. Get a grip people, they do it so you will LEARN it in a shorter period of time. I have only had one issue with a professor (she was awful), I imagine we all come to one of those in our academic career regardless of where you go. Although, I can not say that Kaplan is the best online school to go, but it was certainly more fulfilling (academically) than Phoenix.

0 Comments
HMMMM....
-
Degree: Healthcare Administration
Graduation Year: 2012
Would You Recommend This College?
Did this Degree Help Your Career?
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Job Placement ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Student Support ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot

Kaplan is a good school. I had no problem with financial aid, student support, admissions or the faculty. However, i was in my last term at Kaplan for my Associates in health information technology and I found out that the school was not accredited but we were in the process of it. Had I known what that meant, I would have chosen a different path. I couldn't sit for the RHIT exam or nothing. Oh well, you get what you pay for. Also, what gets me the most, is I cant find a job that this degree would benefit me from. the only jobs I can find is if you have over 5 years of experience in that field. I told the job placement team and they told me that I needed to volunteer for that long to get enough experience for that job. I was like in this economy, I dont have time to waste five years on volunteering, I need something that is going to pay. Now it is time to do other endeavors I guess.

0 Comments
Displaying reviews 41 - 50 of 266 in total

Others Who Viewed This College Also Viewed

  • Online Degrees:
    57
    Recommend Rate:
    84%
    Tuition:
    $$$$$
  • Online Degrees:
    264
    Recommend Rate:
    62%
    Tuition:
    $$$$$
  • Online Degrees:
    155
    Recommend Rate:
    57%
    Tuition:
    $$$$$
  • Online Degrees:
    404
    Recommend Rate:
    54%
    Tuition:
    $$$$$
  • Online Degrees:
    47
    Recommend Rate:
    89%
    Tuition:
    $$$$$
  • Online Degrees:
    44
    Recommend Rate:
    60%
    Tuition:
    $$$$$
  • Online Degrees:
    85
    Recommend Rate:
    63%
    Tuition:
    $$$$$
  • Online Degrees:
    86
    Recommend Rate:
    81%
    Tuition:
    $$$$$
  • Online Degrees:
    179
    Recommend Rate:
    57%
    Tuition:
    $$$$$
  • Online Degrees:
    107
    Recommend Rate:
    64%
    Tuition:
    $$$$$
  • Online Degrees:
    53
    Recommend Rate:
    77%
    Tuition:
    $$$$$
  • Online Degrees:
    6
    Recommend Rate:
    90%
    Tuition:
    $$$$$
Thank you for your vote! Was this page helpful?
92% of 24 found this page helpful.
Disclaimer: GradReports makes student reviews available via this site. The views expressed by users do not necessarily reflect the views of GradReports. GradReports takes no position with respect to the information or opinions expressed in the user comments/reviews and is not responsible for their content. For additional information, refer to our Review Guidelines.

Our tuition numbers reflect data collected from the National Center for Education Statistics.