Kaplan University Reviews
Student & Graduate Reviews (331)
I am in my last semester. I never been so stressed out over school before. All my loans and financial aid was max out and I found out after receiving a bill. The customer service is horrible and now I pay 100 percent out of pocket. I wanted to sit out for a semester and i was drop from the school and it was never fully explained to me. Every semester I beg for a payment arrangement. One of the leader refused to put me on a payment plan. Now, I am in my final semester and one of my transfer classes is missing from my degree plan. It was approved in 2012 and now I am waiting for them to put the class back on. Meanwhile I cannot schedule for my capstone class, because of their huge error and class start tomorrow...... I hate this school...I will seek my master degree elsewhere. beware
I was a online graduate student and I am not recommended this school for anyone and I got discriminate by online professor and I complained about one particular instructor and they told me that that instructor is the best professor and even the academic dean told me that if she was my instructor she will grade me the same way instade of try to find what happens and instructor never answer my phone call and email and never exPlanin why I am getting this grade and I filled to applied my grade and no one contact me or try to helped me or try to helped me and the worst choice I made and if you are specially immigrant with different name this not the right school for you and go other place to be treated equally and get your education.
Kaplan University Online is an outstanding online university. It made me very disciplined and allowed me to maintain balance between work life and school life. I am the first to admit that it was rigorous. Every class is demanding and therefore, one must be focused, organized and have a desire to excel. If just strolling along for "a handout" is your forte, then Kaplan is NOT for you. It is all about being top notched in every class. You are in charge of how your classes go: be focused and driven and your degree will be at your fingertips. I absolutely loved my experience and so does my grandchildren, who have been competing with me as an A student.
TL:DR version: If you want a real education without getting jerked around then go elsewhere. However if you don't mind having your student loans maxed out for a mere 10 hours of instruction in each class, and don't mind classes that teach you nothing, then maybe Kaplan is for you. I was contacted by Kaplan in late September 2015 because I had indicated on some survey that I would like to continue my education. Instead of taking their time to get things right I was rushed through the admissions process in two days because they were eager to get me started in the next term. I was a little uncomfortable with this but went with it thinking I could trust them. Additionally according to my works HR page, Kaplan was offering a 10% discount for people at my employer. With those thoughts in mind I started in late September. My first indication that something was horribly wrong was the "admissions test" that I had to take. While I understood that Kaplan has somewhat lower standards than say, Harvard, I was still expecting a little more. I honestly can not fathom how someone with above a 6th grade education could possibly fail this exam. My first term was a complete waste of money. $3,133 of student loans for classes that I could have taught. In two of my classes I was placed with students who could barely complete a coherent sentence. When I mentioned this I was told, halfway through the term, that I could have taken ANOTHER class that would see what life experiences would give me credit. My first problem with this is that, in any other reputable college in the country, they do not require you to take an additional class to prove what you know. Instead they offer competency exams for a nominal fee and give you credit for the course. The second problem was, given how late in the term it was, I had no option of doing this for these classes. Now to their credit the teachers for that term were extremely knowledgeable and friendly. Unfortunately they had very little to teach that most of us didn't already know. My "Foundations in Information Technology" class only had seven people in it, all of whom already worked or had experience in the IT field. Due to the small class size it made it almost impossible to complete the required "discussion posts" that accounted for about 40% of your grade. Many of our classes literally consisted of the professor randomly reading stuff out of the book with him mumbling "you guys already know that..." I passed the first term with a perfect 4.0 thinking that things would get better. I was sadly mistaken. I still had not received any funding from my student loan and I was not receiving my discount. When I mentioned this I was told, via email of course, that my employer must be mistaken as that promotion had already ended. When I repeatedly pointed out that the website, which is registered to a domain belonging to Kaplan, still showed the offer with no mention of an expiry date they finally caved and said I would qualify. (BTW at the time of writing this it is over four months later and the site is STILL active.) My second term consisted of a communication class, networking concepts, and "programming fundamentals for beginners." This term was like the kiss of death to Kaplan for me. Our "programming" class consisted of learning how to program in a 3D environment called Alice. While the program was admittedly fun it provided no working knowledge of any software used in a real work environment. When my brother, who has a Masters in Comp Sci and a bachelors in IT, saw this his response was literally "WTF?" "You will never use this in the real world." To add insult to injury the instructor was unable to share his screen with us so most of the work was trial and error. My communications class was even worse. A big part of the course credit for the classes is taking a one hour seminar each week. If you are unable to attend the class then you are to write a one page paper to prove that you watched it. I had not missed any seminars to this point. After a couple of weeks into the term, however, I noticed that I was not receiving full credit for the seminars. When I questioned the instructor about this she blithely pointed out the syllabus stating that one had to make so many comments during the class in order to receive full credit. Every other professor would accomplish this by inserting random slides in the seminar that said something like "type in the number 83." This teacher didn't. My response to this was to tell her that I already had one class that ran long, thereby making me late for work every week, due to people treating the comments section like a chat room and that I thought it would be academically irresponsible for me to do the same. Her response was basically to tell me to pound sand, either type or don't get full credit. The sad thing about that is that I did not attend one of her seminars the rest of the semester and achieved more points than the weeks that I actually attended. My networking class was also a complete joke. Our instructor was very knowledgeable but would rarely share that knowledge. Our classes literally consisted of him copying the questions out of the syllabus and pasting them into a word document. That's it. When asked questions he would reply to "ask in the virtual office" which translated into "ask your other students because my hour is done." Additionally many of the labs that were supposed to teach the subject matter either didn't work or left the viewer more confused than when they started. My third term I was completely done with the bull. I had another class hosted by mister copy/paste as well as another networking class in which the labs didn't work. Our networking with TCP/IP class labs did not work about half of the time which required us to, again, figure it out on our own. Midway into week two I started filling out applications to more reputable schools. At this time I attempted to contact my "Academic Advisor" and what a nightmare that was. My first contact with the number they had listed directed my to the EAP line. My second call placed me with what was supposed to be the AA department. However when I gave them my name they could not find me in the system at all. After about an hour of them repeatedly asking me to just "look in the upper right hand corner of the page" and me repeating that their was nothing there they finally figured out that I had to call another campus to speak with my AA. I finally did reach him and he went on and on about how much it was going to cost me if I stopped now and to just stick it out. After I hung up the phone with him I did not attend one more class. I was completely disenfranchised with the whole place. During that time I had either my AA or another advisor attempting to contact me on an almost daily basis. This irritated me even more. I would pick up my phone and think "If they would have tried that hard to teach me, I'd still be there!" Needless to say I did not pass the third term but in the meantime I was accepted to a much more reputable school. Imagine my surprise when I start getting emails again talking about the upcoming term from Kaplan! I contacted the AA again before the end of the first week and told him that I was done. All he could point out, again, was how much money this would cost me. My response to that was to tell them to keep the 10% discount that I still HAD NOT SEEN along with my student loan disbursements that I... still had not seen in eight months of school, and leave me alone. I don't know about anyone else, but paying over five grand a term for less than thirty hours of instruction and nonfunctional labs is a waste of money. I now have almost ten grand in student loans and nothing to show for it. Oh well, I guess I could always sell my books to help a little. No, wait, I can't because I was charged full price for ebooks which takes even that option away.
This is a great school. You just have to be on top of your game academically. You have to keep up with your work and stay in contact with your professors if you are having difficulty meeting deadlines. I really think the ones who are giving it one star are in it to receive stipend checks. You need to be in it to learn not to receive a check. The check may come in well but do not go their to scam your way through. I have received a degree online from another school and they were pretty understanding. I went to this school for a little while but had to stop due to personal family reasons and working demands. I would personally recommend this school to anyone who is a great self starter!!
I have had the worst 4 year experience in my life. Wasted more than $60,000 to get a degree and they don't as much as help you fill out a resume. God forbid guy were late on making a payment, they will hound you down like a dog. My "advisor" did nothing to help me and every time I works ask a financial aid question I would be transferred to 4 different people " explaining" to me why I was confused.
As active duty military, I was able to complete an Associates of Science in Health Sciences degree in just 4 classes. Military tuition assistance covered 100% of the fees. Text books generally are available as ebooks or are shipped as paperbacks and included in the tuition cost. After completing an associates, I enrolled into the Bachelor of Science in Healthcare Administration advanced start option. 100% of fees were covered by either military tuition assistance or FAFSA. I always received Pell Grant disbursements in a timely manner and never had any negative interaction with financial aid, or really anyone at Kaplan. Professors could be hit or miss. I had several that were very harsh with grading, and had several that would basically give 100's for everything I submitted. Most seemed to be fair. The KuCampus site is very organized and simple to navigate. I recently applied to a graduate program at a public state university, and all of my credits transferred, and all required undergraduate prerequisites were accepted from Kaplan. Overall an excellent experience.
I'm currently in the nursing program at a Kaplan campus in Iowa. I was hesitant to enroll because of their overall reputation. I'm so happy i took a chance! I couldn't be more pleased with my instructors, my advisor, the financial aid dept, my clinic sites...it's all been a great experience! I would definitely recommend giving them a try. It seems like the student experience varies by the location, but I can speak for this one!
So I was one of the last enrollees last fall into the advanced start for military personnel whom were medics, corpsmen or things of that sort. Basically only needing to complete 5 courses through Kaplan to achieve the Associates in Health Sciences Degree. I couldn't be happier. I will be graduating (finally) this July with my degree. I have had multiple attempts at other colleges but to me Kaplans online programs works well. The materials and syllabus give you exactly the details of what is expected. So far my professor's have been extremely helpful and attentive also. After completing the associate degree I will be able to apply it towards the "advance start" Bachelors in Legal Studies program, which basically waives a few of the lower level courses. I should be able to graduate with my Bachelors in December 2017 if I mapped all of the courses correctly. After reviewing all of the other student reviews, yes financial aid can be bothersome, but that is at every college and you need to take ownership over ensuring all documents are submitted on time to ensure everything is processed by the deadlines. Overall my experience so far has been pretty great. I do plan on finish my bachelors here, but will finish off for my masters at a local college just because of the stigma associated with the name , which is sad to say because the experience has been good so far. You get what you put into your education whether here or at Harvard. I already had a career in the law field working for the government, however after completing my bachelors from an accredited program (which Kaplan is) my promotion potential will be greatly increased.
This is a great school because the professors take their time to teach each student when they need help. Professors are always taking their time to help each student succeed. Professors are always by each student's side to help with everything needed.