Kaplan University Reviews
Student & Graduate Reviews (312)
I know I've read a few poor reviews on here, but nearly 100% of them have to do with money or financial aid problems. If you take that out of the mix, Kaplan becomes an amazing school with huge potential. My own personal experience is this: I went through the bachelor's program without even a single blip. I was so happy with the college experience, I decided to roll right into the master's program. So, let me talk about that experience. From day one, I had guidance from my advisor through email and the phone. I entered my first course easily. My first professor said they were there to help me with anything I needed. They even gave me their email address and 'personal' phone number...I thought that was amazing. I spent three years at a brick 'n mortar school, and I found zero of the professors as helpful as the Kaplan professors. But anyway, the courses began (I started making my way through the college curriculum), and I found the material quite challenging. What I didn't realize at first was that we used the exact books that universities like Yale and Harvard used; I found that exciting and daunting at the same time. But, there was never a question that the professors couldn't answer. Several times, I even enlisted the help of mentors and private training---which is free by the way---and they helped me grasp certain esoteric content. Well, after a lot of hard work, a lot of help from professors and mentors, I graduated in 2015. I am very happy with my education and what I received from Kaplan as the college experience. I would recommend the IT programs to anyone wanting to further their knowledge in computers, IT, and enterprise systems. My particular program was security assurance, which is in high demand right now. I wish everyone luck in their academic endeavors, and perhaps Kaplan may be able to help you accomplish your goals.
I have been attending Kaplan University for the past 3 years and received my AAS and am currently working on my BA in business admin. The school has offered exactly what it promised me. It's a trade-off for me to have the flexibility of online courses from an actual university and yet pay the extra money to do so. To me it sounds like the compaints are coming from people who are expecting their issues to resolved instantly instead of understanding that there are many other students that the school has to accommodate as well. Yes, admin and financial aid can be a frustrating process but it is a lengthy and drawn out process at most schools. Choosing to attend college and be responsible for the money owed after is one of the biggest décisions in life so ask questions, get answers and stop expecting a drive-thru window for your experience.
This school not credible school. I did get my Associates Degree from them and I'm trying to get my bachelors but there are playing around with my financial aid as I look online just within the last few weeks several people are having the same problem now when I call the financial aid office and sit on hold I set on hold for 3 hours each day nobody ever answers the phone before we started having all this financial aid problem you called somebody would answer the phone I would not recommend Kaplan to anybody.
I did not know what to expect when I enrolled at Kaplan, but it has been an amazing experience. Everything from admissions to my instructors have been excellent. I am set to graduate in the spring and I maintain a 4.0. I am a member of The Society of Collegiate Scholars, The Deans List, and The Presidents List. I have worked hard to be where I am and Kaplan has challenged me. A piece of advice for students who want to attend is to look at how many positive reviews there are versus negative ones. The majority of the negative posts I read indicated that the student was the issue. Either they thought everything would be handed to them or they did not do the proper research before enrolling. Either way, don't look down on the school for a few bad apples. You will receive a great education and yes, the school is regionally accredited. Most of the complaints I have read sound like "Trophy Generation" cases. Do your research, work hard, and you will blossom.
I am writing this now, because after I obtained my degree from Kaplan, I went on to get my master's degree from a "traditional" college. My time at Kaplan was fine. The courses were relevant and well taught. I had no issues whatsoever. My employer and the graduate school readily accepted my degree because the school is regionally accredited. I put time and effort into my studies and it paid off. "You will reap what you sow." No issues here.
I HONESTLY THINK THIS IS THE ABSOLUTE WORST SCHOOL EVER, I WAS SCAMMED INTO GOING TO THIS SCHOOL AS I WAS PROMISED BEING ABLE TO TAKE AN ACCELERATED COURSE - HOWEVER YOU HAVE TO HAVE AND MAINTAIN A 3.5 IN ORDER TO BE ABLE TO DO THAT WHICH THEY DON'T TELL YOU UP FRONT, THEY ALSO HAVE ISSUES WITH GETTING INFORMATION CORRECTED AS MY TRANSCRIPT WAS SUPPOSEDLY SENT IN BUT ON MY ACCOUNT 8 MONTHS LATER STILL SHOWS NOT RECEIVED DESPITE ME ASKING IT TO BE CORRECTED 6 TIMES NOW. THEY SUCK AT COMMUNICATING AT LEAST ON THE ADMINISTRATION SIDE, IF YOU HAVE A VALID ISSUE OR COMPLAINT THEY DON'T FIGHT FOR YOU OR HELP YOU IN ANY WAY. IF YOU HAVE A STUDENT LOAN MOST COLLEGES WILL ISSUE ANY STIPEND WITHIN A FEW DAYS AFTER THEY COLLECT THEIR FEES WELL LET ME FOR WARN YOU THEY HAVE A STUPID A** POLICY THAT ONCE "THEY" RECEIVE THEIR MONEY THEY CAN TAKE UP TO 14 DAYS TO PROCESS YOUR STIPEND AND ISSUE IT TO YOU. SO WHAT THAT MEANS IS IF THEY GET THEIR MONEY TOWARDS TUITION ON 9/2 THEN THEY CAN HOLD ON TO IT UNTIL 9/16 AND THEN MAIL IT OUT WHICH THEN CAN TAKE 5-7 DAYS ON TOP OF THAT TO RECEIVE. THAT IS A JOKE. YOUR STUDENT ADVISER IS ALSO NO HELP AS I HAVE CONSTANTLY SENT EMAILS FOR HELP AND THEY JUST SAY I UNDERSTAND AND PEACE BE WITH YOU. I AM AT THE POINT WHERE I HAVE GIVEN UP AND DON'T CARE TO DEAL WITH ANYONE THERE OTHER THAN MY FELLOW CLASSMATES AND PROFESSORS UNTIL I AM DONE WITH THEM.
People need to remember that any experience you have is dependent upon what effort you put in to it. I just graduated with a BSN in nursing having already been a nurse for 5 years. I also had many credits from a community college, and another online school, transfer. I worked with the advisors, and informed them of my requirements for communication and quality education. There were a few classes that I felt the instructor could have been a little bit more hands on, even nicer, but overall I would say the instructors were great. The education I received I feel is very relevant to today's healthcare community. Like many have said, this is not an inexpensive school, but I feel the quality of the education is in line with the cost to attend. For those of you who feel like you may have been duped, misled, etc., I would say you may want to look at your own ideas to see if you fully did your part of researching and understanding before laying blame on the school. I knew exactly what the cost would be, and how long it would take. Remember, you can't learn if you don't have questions. If you aren't sure of something, you have to take the lead to find out instead of waiting for others to do it for you. This is an institution of learning, not a baby sitting arena.
There financial aid department is terrible! It took four months just to get in, Every time I sent them a document, they misplaced it! The professors (with the exception of one) are friendly, helpful, and courteous .My 1st student advisor never bothered to inform me that they did not have the classes I was looking to take for Human Resources. I wanted to major in HR, and he had me set for a Business Degree with an HR concentration. He told me I would take HR classes in my 3rd and 4th year. So needless to say I spent almost a year there before I was informed that didn't have the classes (like statistics wasn't part of my core classes, it was an elective) I was seeking to take. My biggest complaint was that I received a C in a class due to a drop box issue beyond my control. when I submitted my final paper in the class, the Professor claimed she never received it and gave me a 0. I contacted my student advisor who checked with the technical team. They confirmed that there were issues with the dropbox that day yet the professor still refused to change my grade, or accept my paper! She also gave me a zero on another paper after I asked to be excused from the seminar (on the last day of class that week)for a family member's funeral. I was an emotional mess. She excused me, but wouldn't accept the alternate assignment for the seminar (which I submitted the very next day after the funeral) because it was a day late. It was my understanding since she told me to go be with my family and not worry about School, that I would be able to turn the papers in the next day, not the same evening of the seminar. My other professor was more than understanding and gave me an extra 2 days to complete my assignments for that week, so It applauded me that this Professor wasn't so understanding! SHE BASICALLY TOLD ME NOT TO WORRY ABOUT sCHOOL BECAUSE IT WASN'T IMPORTANT!
I love Kaplan University. I had a WONDERFUL admissions advisor....most of my teachers are amazing. I am able to keep a 4.0 GPA. I love this school. NO SCHOOL IS PERFECT. The reviews complaining about things are expecting everything to be 100% amazing. No experience in anything in life will be 100% satisfying. This is a GREAT SCHOOL!!!!!
I am a current student at Kaplan and I thoroughly enjoy the school. The online format is great for working adults and classes are challenging. My plan is to go to law school once I finish at Kaplan. I called the Law schools that I am interested in and they accept Kaplan degrees. All the people that complaining, I feel lack the time management skills, discipline and motivation it requires to complete an online degree. If you are attending Kaplan for the stipend, that is part of the problem. College is higher education and a person that wants to learn will learn. New students do not be discouraged about these reviews. Nothing worthwhile is going to be handed to you easily.