Kaplan University Reviews

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Kaplan University
318 Reviews
44%
Recommend This School
52%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 67%
Average reviewer salary: $48,431

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Student Reviews

If you need a degree under your belt, this is s...
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Degree: Information Technology
Graduation Year: 2014
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The financial aid assistance was the most frustrating part of the entire process. The curriculum was mediocre at best, the IT program didn't really cover appropriate or necessary subjects. The basics were covered, as expected but the IT classes were either too advanced for the name or too simple for the program itself.

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Brittany B - 7 months ago

I feel that no matter what school you go to finical aid is always the most frustrating part! i have gone to one other online school allied health institute and had issues with finical aid it took them forever to get back to me. I think people forget there are other students and they can get busy.

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Brittany B - 7 months ago

I feel that no matter what school you go to finical aid is always the most frustrating part! i have gone to one other online school allied health institute and had issues with finical aid it took them forever to get back to me. I think people forget there are other students and they can get busy.

Keep shopping! Do not come here!
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Degree: Legal Studies, General
Graduation Year: 2015
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For anyone thinking about attending college PLEASE shop around. The FA department is extremely bad. They lie about your fund status and blame it on DOE. The instructors, well this is a mixed bag. My first quarter my instructors were never in line with APA style format. In the end FA really makes the student want to keep going to that school but at this school they have a major problem in that department. My advice, SHOP AROUND. And from what I can tell the good reviews are most likely from employees at Kaplan.

6 Comments
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Whitney - 9 months ago

This is completely false. Every school has negative comments about the financial aid department, but the truth is if you get all the paperwork turned in, in timely manner there are no problems. I'm in my second year at Kaplan and its been an amazing experience. You have to earn your grades at this school, there are no easy A's. The instructors are pretty easy on the students the first couple terms when it comes to APA formatting, but after that you better know your stuff. I totally agree with you about shopping around, because everyone should find a school that fits their needs. Kaplan fits mine perfectly, I work hard for my 4.0 GPA, and the instructors are incredibly helpful. I recommend Kaplan University to everyone!

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LCV - 9 months ago

No it is not completely false. They even admitted to screwing up paperwork over and over and over.

Again, SHOP AROUND. DO NOT COME TO THIS SCAM OF A SCHOOL.

Hope for your sake you never have FA problems. I think when you due your tune with change.

As for APA format, GIVE ME A BREAK. Instructors are all over the place with APA format.

And the truth is not many employers at all take this universities degrees. Enjoy throwing away your FA monies if you stay.

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MARIANNE - 8 months ago

Ive been at Kaplan 20 months and the WORST part has been financial aide that went from sendinga STIPEND check in 2-3 weeks in a semester to 7=8 and that took a phone call.If Kaplan would train their financial aide better bussiness and not as many lies Id rate the college an 8 out of 10.With Fin Aide I have to say a 5 or 6.The money from FAFSA stays on the book ledger OVER 30 days ,WHY??? To draw interest off government dollars....

I was almost an A student every semester and some of the professors are GREAT and make you want to learn Prof S. Prof S. Prof B. Prof R. and a few more were more than teachers but care givers (they cared what they gave us) A few professors were beyond total craps but my adviser got me out of those classes within hours when I contacted her.

Its just Financial Aide that has made me decided to look into another college for my Bachelors..

I

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Cherise - 7 months ago

Hello, I am in my LAST CLASS prior to my comprehensive exam and I have to agree, the FA process is HORRIBLE. I have had my ups and downs with this school, but I am happy to be at the tail end.

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Lawrence Vanwagenen - 7 months ago

I ran like a SoB from this school. If you are military or a veteran I would look into American Military University. Many of there credits are transferable to other schools.FA at Kaplan is horrible. They dont even have higher one accounts. Complete stone age financial aid department.

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Brittany - 6 months ago

So you do not recommend this school because of your experience with the financial aid department?

Better than the Rumors
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Degree: Criminal Justice/Safety Studies
Graduation Year: 2014
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I've heard that students have had issues in at this school, but I also know that most of these issues could have been resolved by the student themselves. Sometimesthe student expects the school to handle everything, when in turn, the student needs to be presistent when a problem arises to make sure the issue is taken care of. I've experienced nothing more than a friendly and cooperative staff. The professor's that teach the class have attained degree's in their corresponding teaching area's, and have been either teaching for years, or are currently working in the profession that they are teaching. The majority of my Criminal Justice classes were taught by full employed lawyers; right of the bat, that should say something good about Kaplan. Overall, you get what you put into it, if you half-ass the courses, you're going to get a bad grade, and are going to have a rough experience, but if you put hours of studying, you'll come out with a good degree and more knowledge. This is one of the only school's I've found with mandatory seminars, which allow you to interact with the professor and students. Overall a great college to attend, if you can't attend a campus.

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Unhappy Student
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Degree: Legal Studies, General
Graduation Year: 2015
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Numerous issues - took over three months to get transfer credits correct, financial aid is a nightmare, the professors do not respond to emails when seeking assistance or have a question. Behavior on discussion board and classroom is not really monitored against grading syllabus. If you have any kind of issue and you seek your education advisor, the answer is normally "there is nothing we really can do about it". To me there is no accountability with the staff, but as a student you have to have accountability. Seems a double standard here. Hope you don't have a personal issue, if you do, your "suggested" to take an incomplete. It is very obvious of seeing student favoritism, especially in the class and on discussion boards. I don't feel like I am in a college atmosphere at all.

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This school sucks
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Degree: Network and System Administration/Administrator
Graduation Year: 2014
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Getting ready to enter the last term that starts in a week, and get a blocked message saying I need to call FA. They tell me I have to get transcripts in now from pervious schools before my classes get unlocked . I am 11 weeks from graduating and I am just not getting this. So all of the hard work that I have put in over the last two years and now this. This school wonders why they don't have a good retention and graduation rate.

1 Comment
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Don - 8 months ago

I am not understanding this. You have been at the school for two years and transcripts from your previous schools have not been transferred????

Happy Student
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Degree: Health Information/Medical Records Technology/Technician
Graduation Year: 2014
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There are many issues that I have heard of in regards to other classmates having issues with Kaplan University but I haven't encountered any issues. College professors are not there to hold your hand, striving for higher education requires work. They explain the course and have live seminars where they discuss the material. We are able to email them and some even allow phone calls or text messages. People should not complain about the professors because it is our responsibility to learn the material without someone holding our hand, it is not elementary school. If you reach out for help you will get it! Financial aid and education advising will help you if you ask and even when you don't. Yes, if you register for too many classes per term you will have to pay the overage of the tuition that your financial aid will not cover, it is like a co-payment. BUT if you register for the allowed amount of classes your financial aid allows, for example my terms were 2 and 3 classes, you will not have out of pocket expenses. I have heard a few bad reviews and complaints but I NEVER had an issue because I always seek information, ask questions, and double check to ensure that the steps I am taking are the right ones. I don't require a babysitter! I have a 4.0, kids and a job. I have already gotten job offers due to the help of career services offered at Kaplan and I don't even graduate until September 2014.

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WORST ONLINE SCHOOL
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Degree: Legal Studies, General
Graduation Year: 2014
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This school is terrible for helping students. The teachers are amazing it is the dean and academic support that is terrible. I had a 3.6 GPA and they would not let me take 4 classes instead of 3 so I could finish up my degree a semester early. They would never tell me why the request was denied by the dean. I had to fax in a form 3 times before someone was able to get it. THey are really unorganized and only seem to care about the money. If I didnt have just one semester left I would have left the school. They seem to not care about you once you are enrolled and almost done. Also, when I was registering for classes they messed up my start date and even 4 days before classes began it was all messed up and I was not able to start on time. I tried for 3 weeks to get a hold of my academic advisor and never could.

2 Comments
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Christian - 9 months ago

For the record, I have not experienced anything like this at Kaplan. For me personally, this is a type of person you can never make happy and always complains.

The professors and school administrators are very qualified, organized, professional and very responsive. I feel like they genuinely care about me, my experience at Kaplan and my career.

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samantha - 9 months ago

You do not the first thing about me. I am actually on active duty military and trying to finish my degree before I deploy that is why I was trying to take more classes. It took me two months of calling and being passed around to get an answer from anyone. I had to talk to the dean myself to get it resolved. So before you open your mouth and bash me think about yourself. You sound like a spoil brat that has everything handed to you. Since

we are making assumptions about each other.

Great Value
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Degree: Communication, General
Graduation Year: 2010
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Great school, always willing to help, very flexible. Good value for the cost. Quality of course work is adequate. I feel appropriately challenged in my course work. I like the online format, the campus portal is easy to use and most instructors are knowledgeable and offer real world experience.

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Great School
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Degree: Information Technology
Graduation Year: 2014
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To anyone looking to Kaplan University to extend their education, I would highly recommend this school. My experience with Kaplan has been outstanding, Kaplan offered me the opportunity to go back to school and earn my degree that otherwise would have remained out of my reach. I have had a great experience with all my Professors who have went above and beyond what they were required to do to ensure the students educational experience is top notch. It has taken a lot of hard work and sacrifice but I am grateful for the opportunity to finish my degree.

1 Comment
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Brandy Junell, RN - 9 months ago

CURRENTLY WORKING AS RN. LOOKING TO SPECIALIZE BACHELORS DEGREE WITH APPLIED PSYCH BACH. TWO THUMBS UP...?

Good School
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Degree: Legal Assistant/Paralegal
Graduation Year: 2009
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I started Kaplan because I was working in a law firm as a legal assistant and I wanted to move up as a Paralegal. I loved the seminars, and the format of the website and classes. The entire time that I attended the school I enjoyed the learning experience. I attended approx. 1 year. I left there before obtaining my degree but while I was there I was making a 3.8 - 4.0 GPA. The one issue that I had with the school is that my academic adviser changed several times. I did have a few issues that I noticed another reviewer had. When my mother was on life support I was supposed to begin a class and my adviser was not helpful at all. She was very rude and did not help with trying to move my start date to the next time the class would begin. I was very disappointed in how she treated me during such a sorrowful time in my life. During my program, I fell down the steps at work and ended up having to have surgery on my back. Then I began getting clots (DVT's), and my hand turned blue because of a collapsed artery in my wrist caused when I fell down the steps. I was then told by a new adviser that I could take a medical/family leave. Wish someone had told me that when my mother was dying, but oh well. Due to medical issues I was advised by my doctors that I would not be able to go back to work. I was also told that I would not be able to type for long periods of time. I ended up not returning to school. Even though I had the one issue with the adviser I am very glad that I attended Kaplan. My experience with the instructors, classmates, the format of teaching, and website was awesome. May I suggest to other readers to really look at what other reviewers are saying. Decide for yourself if you feel their story is based off of one bad experience. Have one of the advisers walk you through a class. Then decide if this is the school for you. I know it was for me.

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