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Kaplan University Reviews

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Kaplan University
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333 Reviews
46%
Recommend This School
54%
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5 stars
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4 stars
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3 stars
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Degree: Child Psychology
Graduation Year: 2016
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I tried a couple online schools before enrolling at Kaplan University. This university was the most informative, hands on, and compassionate compared to the other institutions that I had inquired. I really like the structure of the classes. The helpfullness and knowledge from Kaplan's professors. The staff and students at Kaplan come together like a community. Attending this university gives me the confidence I need to believe that I will succeed. I LOVE THIS SCHOOL!!!!!!

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Degree: Business Administration and Management, General
Graduation Year: 2016
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Every term, when the financial aid gets posted. The school makes sure they get their money THE EXACT DAY the financial aid is suppose to go out, but as students, we have to wait "7-14 days" to get out disbursement. I am fed up with it. If the school takes their money, I would hope to receive mine, but no. It is always a waiting game. It is terrible if you are using the funds from school, for school. I would not recommend this college to anyone. The degree will be nice, but the waiting is just a game. I spoke with a financial aid advisor, and got the same responce. 7-14 days. I am tired of it.

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Carla Jones - 10 months ago

I am with you. It takes too long to receive our stipend check. In the beginning, they would credit the money to your account from financial aid and then they would cut your check the same day (at least that's what happened when I first started). Now they say they have up to 14 days to get your refund out to you. It really does suck. They make sure they get their money, if they don't they will block you from your classes. They need to continue like they start out.

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Amelia Savoy - 9 months ago

Your comment has nothing to do with the school's academic skills, instruction. Was attending worth you time and energy? Do they have a good program? Do you believe that you will be able to find job placement once you've completed the program? I understand that you want your financial aide. But I have done financial aid for foster care students for over 8yrs and the school is not holding your money, they receive theirs but usually student funds come later. The school is not trying to mistreat you and I'm sure that the school used to front students the money until someone messed it up for everyone else. Stop blaming the school for things that they have no control over. Ijs.

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Jessica - 9 months ago

Uh...this is standard policy for ALL SCHOOLS. That's just how it works. It's frustrating. Believe me, I've had my frustrations with it, but it's the same thing at my campus-based school. I attend a regular campus-based school and it takes me up to three weeks into the semester to see a return on my financial aid...and I even have direct deposit! I called and complained and was told that's the amount of time it takes ALL SCHOOLS to go through and make sure the funds have been disbursed correctly. Once they have made sure there were no errors, or that all errors have been corrected, they can start disbursing cash to individuals.

I've heard nightmare stories from friends of mine attending well-reputed campus based colleges that their college didn't get their tuition back to them for almost three months because there was a delay in paperwork processing.

The way I see it is, I'd rather make sure my tuition is paid first and foremost. If that tuition doesn't hit the school right on time, my tuition is not paid for and they can kick me out for the semester. Priorities, my dear. Priorities.

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Degree: Business Administration and Management, General
Graduation Year: 2014
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First of all I am not an employee of Kaplan, as someone mentioned before that only employees give good reports, I am in fact a current student. Now I will put things like this, the school, the teaching, the tutoring, the benefits and discounts, all of these things were great and amazing. Where the problem came in for me was the financial aid. I am in my very last term and was locked out for two weeks because back in March I was told that there wasn't enough funds to cover me. Of course I took a hiatus so that when I came back the funds would be up and ready for me. Now I came back in June with a vengeance ready to knock these two sessions out the park and finish strong. Everything was going great until July I notices that my Pell Grant hadn't posted to my account. Well what they didn't bother to tell me was that there were documents that needed to be turned in to get the aid. Well two weeks went by and I was able to print sign and get everything in. Now I had already explained that if I had the money to pay $1059.00 that I wouldn't even be asking for financial aid. I finished my first session and then I was put on a block. I noticed that every time i would turn in a document, it would get rejected and they would tell me to send in another one. I got to the point that I cussed them slap out because they were not doing their job in informing me of ALL the information. Well finally I talked with a supervisor over verification. At that point I had enough. He assured me that it would be expedited in 3 days. Guess what.....This girl here had to wait the full three weeks. So much for expediting anything. Now they keep pushing the date back for my funds to post. Again pissing me the hell off BUT the up side is I will not finish with a debt with the school because the grant, scholarship, and loans all paid for everything. I will be done in a few weeks and rid of that school's FA forever. For the person that said they charge double....NO THEY DO NOT!!! UAB (University of Alabama at Birmingham) actually costs more than what Kaplan costs and they are a brick and mortar school. The only schools I see being cheaper than Kaplan are non-accredited online schools, not well known online schools, and community colleges. This is all based on research. The curriculum was great and actually taught me things that I was able to use in my jobs. So I won't completely knock Kaplan it is just their Financial Aid, Verification Team and Student Account Teams.

1 Comment
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Feiga Weinstock - 11 months ago

If you were able to get financial aid for the entire course, I probably am also able to get it. Can you please provide me with info on how to get FA for the entire amount?

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Degree: Early Childhood Education and Teaching
Graduation Year: 2015
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Kaplan University gives 5 credits per course and charges as such, meaning $371 per credit= $1855 per course. They also have hidden fees like $200 per course for technology purposes, which adds up to $2055 per course. When I tried to transfer the credits to a different college, the other college only gave me 3 1/3 credits per course. Would I have started out with the other college, I would get a much better deal, because they also charge $371 per credit, so my total would be $1243. They also do not have hidden fees like Kaplan does. $2055-$1243=$812. I overpaid at Kaplan University $812 per course.

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scrafty - 11 months ago

What was the other college? I've been looking for an online scool and I cant find obe that doesn't have 60% smack talked about it.

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Feiga Weinstock - 11 months ago

I am now considering Ashford University. I am not yet sure I want to continue with them, though. I may look into Excelsior's plan first. Either one of these 2 I think will fit my needs. Another idea on how to minimize loan payments, I think, is to have a bank that will work with you to pay for college. Even if the college uses a specific company through government mandated organizations, I want to try having my bank pay the entire loan early, so I'm not obligated to pay the interest first. If I get to pay a huge part of the premium instead of the interest first, I think I will minimize the amount I will need to pay back. Any other suggestions, I am willing to consider it.

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Degree: Criminal Justice/Police Science
Graduation Year: 2014
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Before you write this poor review off as just a bitter student who did poorly, or one who was cheated out of their grade for an improper withdrawal of some sort, think again! This is truly a review based on my experience at Kaplan based upon my two other degrees that I received from esteemed universities in Chicago (B.A. and an M.B.A.). Keep in mind that I maintained a 99% g.p.a. while at Kaplan and that was with little effort. If you can tolerate the monotony and if you're fine with solely raising your g.p.a., and if you're rich enough that you don't have to rely upon financial aid, then Kaplan's the school for you! Basically, I'm disappointed in the quality of education at Kaplan because it simply does not qualify as an institution of higher learning. By this, I mean that the students with whom I went to school at Kaplan who were undergraduate students from Kaplan University couldn't conjugate a sentence, much less survive in a Master's level program at another college or university. I was sorely disappointed in the fact that, after having spent much time with these students that it wasn't only that they couldn't type (I gather that may have been the case for some of them). I'm basing my experience upon the countless hours spent in the discussion board section of the website, or the core of an online learning institution. I won't even speak to my thoughts on whether online learning is comparable to a brick and mortar school because I don't think there's a comparison. The instructors were very good and knowledgeable at what they taught, but they explained that they had to stick closely with the syllabus and other materials that were provided by Kaplan, and that was really quite disappointing as well because the materials were seriously lacking in content and substance. This was very sad to me. Don't believe a word of what Financial Aid tells you. Unfortunately, they'll tell you that you're going to get your financial aid (stipend) check during the first couple of weeks, but I feel that Kaplan chose to hedge the funds for as long as they could, or keep the funds in their bank account, drawing interest as long as possible because I never saw a check until close to the end of the term! If you're serious about learning then I'd not even consider Kaplan. Of course this is just my opinion, and this is based upon my experiences at Kaplan.

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Graduation Year: 2007
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I was attending Kaplan University for my Masters degree. I found that every education advisor had a different answer to any question asked. The staff at that university would not reply to emails or return phone calls. Every time you need to call the university, you are on the phone for a minimum of 10 minutes before you get to speak with a staff member in any department. The customer service skills are extremely poor. I would not recommend this university to anyone.

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Degree: Medical/Clinical Assistant
Graduation Year: 2016
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I really enjoy my experience with Kaplan online it's very easy to follow . Plenty of help and the team is wonderful.

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Degree: Psychology, General
Graduation Year: 2014
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So... I was so excited to start here. My advisor was so friendly and put up with my numerous emails filled with different questions and concerns. I was told financial aid would cover ALL of my needs... I told him, "David, I cannot attend if it isn't covered. I barely get by as it is, if I need to pay extra, I won't be able to go." He assured me I would be fine... even sent me a link for a $2000 grant. Well... two days before class started I got an email saying I need to pay $530!! I said no, David said I was covered, you sure? She said yes but the good news is I got the grant... because everyone does. If you're human, you get the grant basically. At that point I told her to take me out of the school. Now, mind you, up until this point I had GREAT service. I even wrote to them saying how satisfied I was. Not anymore, folks! I was on hold AN HOUR and passed around to three different people, got attitude from one gentleman about my concerns, and then my advisor, who returns all the emails and is prompt to call me back, decides to ignore my calls. 5 calls and 5 emails later... still no word. AM I A STUDENT HERE?! I don't even know. I know this is just my financial situation and my problem, the school might be wonderful, but if you're a live check to check type of person, don't fall for their bologna. They just want your money.

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Degree: Accounting
Graduation Year: 2017
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I was really unsure of all colleges I looked into but Kaplan is a very friendly and supportive school. The classes are extremely flexible and there are many different support centers if you need help. So far it has been an excellent experience.

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Degree: Communication and Media Studies, Other
Graduation Year: 2014
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Kaplan allowed me the flexibility I needed to be able to complete my degree while continuing to work full-time. They allowed me to transfer almost two years worth of previous credit from two previous colleges I had attended which allowed me to complete my degree at Kaplan in 15 months on an accelerated track. My employer also had Kaplan listed as a preferred institution which enabled me to a 14% discount per credit hour. This worked out to be a significant savings as I was a cash student (I refuse to take student loans and the let lenders and the government bleed me dry). I did find that professors had a tendency to not always be aligned with APA formatting rules. One instructors would mark down for not following a specific aspect of APA formatting while another instructor would not mark down for the same rule. This would become frustrating as you never truly felt like you were calibrated to what each professor wanted in APA formatting to avoid potential markdowns in grading. That is something the school definitely needs to work with their faculty on to ensure a universal and uniform application of APA formatting rules across all classes. The quality of the instructors was normally average to above average. There were only 1-2 professors in my time at Kaplan that I was "impressed" with when it came to their knowledge and insight. However, the rest of the professors were knowledgeable enough to be able to lead the class. I also never had issues with delayed responses when seeking assistance from professors. For the most part the instructors were engaging, friendly and qualified. Kaplan allowed me to do what I was seeking to do: close the one glaring hole on my resume. I would recommend Kaplan for others. But you should know upfront that this is a "for-profit" school and Kaplan does not have the pedigree or reputation that is going to impress prospective employers when they review your resume. However, a degree from Kaplan is still going to be 1000x more beneficial to your career than no degree at all.

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