National American University Online Reviews

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National American University Online
93 Reviews
38%
Recommend This School
59%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 40%
Average reviewer salary: $46,000

National American University Online's Top-Rated Degree Programs

Program Average Rating Percent Employed Average Time to Hire Average Salary % Degree Helped Career
Business Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $30,000 % Degree Helped Career 67%
Criminal Justice Average Rating
Percent Employed 33% Average Time to Hire --- Average Salary --- % Degree Helped Career 50%
Medical Billing & Coding Average Rating
Percent Employed --- Average Time to Hire --- Average Salary --- % Degree Helped Career 100%

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Student Reviews

This school is useless DONT GO!!
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Degree: Business Administration and Management, General
Graduation Year: 2016
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Don’t go to NAU! The first quarter that I took was online and they would answer my calls. Then as time went on no one answers the phone or don’t call you back. Last quarter I am out of Tulsa area school and the Dean of the school is my so called adviser. I was having problems with my Accounting class and called to get a tutor that they say they have well they didn’t have one for this class. She said that you are allowed to do each assignment up to 4 times, So she said do it once and copy the answers and do it again so you can get an A. Also my first financial aid went through no problem. But this time on sept 26 2014 everyone else got their money but me. So I called THEM and asked what was up. They said something is wrong with my paperwork. I would think they should have called me with a problem and they did NOT call me. Yes I am not working so I can take classes. So I count on the money to live on. So I wrote to the financial lady and I get this whatever it means: Your loans have already paid out for the quarter, so there is nothing further left there, but the 13/14 pell disbursements ended with the summer quarter and 14/15 pell has to be awarded and disbursed starting fall quarter. This is why we had to redo some of your paperwork. We just submitted all your paperwork a week ago, so now we are waiting on a revised award letter to come out that included 14/15 pell. Once you receive the revised award letter, the Pell can pay to the school. Your account balance is currently 145.62 after the loans paid, and that balance will be cleared when the Pell pays out to the school. After your balance is at zero, any additional funds remaining will go to you. So they went ahead and used my loan money instead of waiting for my pell and other money first. So then I look up the financial aid website for information and they said they send the money to the school so I take it that they have it and won’t give it to me. So we are supposed to be waiting for paperwork they already have. And with the 2 stupid classes that they make everyone take like strategy’s for success and CIS about computers is ridiculous. Its just for them to make extra money. I am in the business major so why should I have to take 3 accounting classes. And other classes that has nothing to do with my major.

0 Comments
NAU
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Degree: Health/Health Care Administration/Management
Graduation Year: 2013
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The online program made attending class possible. I work full time and have two young children, so this was pretty much the only option available for me. The online class sizes were small and that was really nice because it was easier to focus on what was being posted.

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Degree: Science, Technology and Society
Graduation Year: 0
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I have had to endure many mistakes by NAU and its staff. Including and most recently not providing me with the necessary texts or Lab Access Codes to complete a class. This has happened before to the extent I was forced to lay out an entire semester due to their error. Right now AHIMA and Quantim labs I cannot get into due to these deficits by NAU. I have no less than 30 emails back and forth by myself, AHIMA, my instructor, the program director and the NAU Bookstore to no avail.

1 Comment
0
daph0516 - 23 days ago

The same thing happened to me and because of not having that code I failed my class. Even though NAU was at fault for this mistake I was put on academic probation until the spring semester 2015. I also have to pay for the class I failed because of NAUs incompetence.

It's okay...
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015
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I've been attending NAU on and off for years. Military and family life is known for interrupting educational plans. I honestly don't know what I was thinking at first when I initially enrolled. It seems a bit silly to be hung-up on the name of a University but I regret not looking into a state university for their solid reputations. I think if NAU would change their commercial marketing to something a little more comparable to the age-old prestigious reputation of a state college, I would feel a bit more proud of it. Now, outside of my shallow need for prestige, NAU is okay. Similar to another review I just glanced over, I too feel like the grading bar is not very high. But then again, I may have always felt as if college should be more challenging that it actually is (not that I'm a brainiac or anything.) My biggest complaint about NAU distance learning is the extremely confusing interface. The virtual classrooms are NOT very user friendly. I sincerely find writing in relation to each lesson plan in just about every nook and cranny. You 'may' accidentally find a hyperlinked word that 'might' lead you to the window you want to be in. It took me about 20 minutes of searching before I even found the screen with the list of classmate message links and the instructor 'somewhere' in the sea of student names. When I finally figured out how to send a message, I literally had to delete the auto-population of every single student's name out of the blind-courtesy-copy. Was there an easier way of sending a message? Probably. But if I know NAU, the option was hidden somewhere on another website on another planet in another galaxy. Outside of all of this, in another year I should have my degree. I have dreams of my giant framed accomplishment on the wall. I just wish it was Texas State, Southern Illinois, or A&M, but I'm too close to turn to something else now. Thanks NAU for getting me across the finish line.

0 Comments
Not a smart choice
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Degree: Nursing Assistant/Aide and Patient Care Assistant/Aide
Graduation Year: 2015
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I wish I could write an amazing review and up a few months ago I could have at least issued 3 or 4 stars for each catagory based on my experience. I now understand why NAU has the reputation for being a joke of a school. If you are a potential student, please look elsewhere as you will not receive a good education at NAU. What you will find is a school without any scruples that will do whatever it takes to pass students and collect their payments. If you want to be pushed through the system without being accountable for learning, then go ahead and enroll. But, if you desire an education that will enhance your future career, I urge you to locate another establishment.

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Husband and Wife Houston SCAM
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Degree: Business Administration and Management, General
Graduation Year: 2014
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The learning service advisor I had was really incompetent. She instructed me to start a class and then drop it. She said that this would not affect my class work. Unfortunately it did and they tried every way possible to make me pay out of pocket. After she felt so bad about what she done, her husband the Campus Director had it all fixed so that I could move on. I found out from other classmates that she would hound them and sometimes complete their work just so she would not get in trouble for students not completing. I guess it must have worked, I called to get some help for one of my classes and she was no longer available due to a promotion.

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Degree: Criminal Justice/Safety Studies
Graduation Year: 2013
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It is very interesting reading all the reviews on this school. NAU has instructors that are probation officers and Lt officers in my local law agencies. I have been taught by Lawyers and many other professional personnel. NAU is an expensive school that is why they are a private school. I've never been treated badly at NAU everyone I talked to and came in contact with have been so helpful to me completing my degree specially when I was deployed. If your not use to online classes I suggest you not go to NAU because there is a lot of work involved to get the points needed to pass the class. I've taken both online and at campus. The different is you do have to teach yourself more online were adults... The professors are their to grade and help but not spoon feed the information to you.

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Degree: Health and Medical Administrative Services, Other
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I attended NAU in 2007. I was an on line student. I found the enrollment adviser and the process easy, and her assistance helpful. However, my professor in one of my classes was rude, and demeaning. I was unable to grasp the concepts of the class, and despite seeking help through tutoring, my grades were continuing to slip. She found it "fun" to post my failing grades on the classroom "blackboard." I went to my academic adviser and she said she would talk with her. Within days of this disaster, my son got gravely ill, and we were admitted to the hospital. I tried to keep up with my classes, but was unsuccessful. I talked with my adviser, and dropped my classes, and left the college. I was told since F/A hadn't been notified, of my attendance there would be no charge for my attendance. To this day, I still receive collection notices. They are not a good college. I do NOT recommend them to any one for any reason.

0 Comments
Totally mislead
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Degree: Medical Insurance Coding Specialist/Coder
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When I first started school with NAU I had an awesome advisor and financial aid advisor, but after I had been in my classes for over a month and still did not receive my financial aid. I called the person who helped me and lo and behold she is not there supposedly she moved to a different campus and so did my advisor. I have been told that I need to contact another school I went to years ago for my transcripts,so I did that. NAU received them a week before Thanksgiving and told me everything looked good. I call on December 2nd to find out when will I receive my financial aid and what do they tell me?!! Oh, they sent us a transcript with your name but the wrong DOB!!? YOU have to contact them to get the right one, so I do this again took me a couple of days to get someone from Kaplan college to listen to me. Needless to say it is now 2014 and I still have not received my money, but they were glad to inform me they received theirs!! I even went to the Dean of my area and what do they do tell me to contact the person in charge for my school, who has not returned any of my phone calls!! I call everyday to remind them I am still waiting, does any one know if I can transfer to a different school and which school would be beneficial to me not them? Thanks!!!

1 Comment
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Dennis - 3 months ago

My fiance is going through the same thing with financial aid. Each week its something different. Either she didn't reply to a discussion in time ,or she changed her major, or whatever they can think of to keep from releasing her Fin.Aid. Who can we call to complain to? Should we call the media also

Review By
Degree: Business, Management, Marketing, and Related Support Services, Other
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I feel that this school is very helpful in the enrollment process, i used to attend a local state school here and they were no help at all. NAU does care about you, and i have seen plenty of students blame the school or financial aid when they fail their classes. Obviously if you fail and don't try, that affects your Financial Aid, if you fail your classes over and over its using up your FA. You can't just expect to enroll at a school and think its going to be like high school; grow up people and take responsibility when you fail your classes, when you are in college you teach yourself to develop studying habits for you to be successful, not everything is going to be handed to you. Do your research and stop complaining about being in debt, i have been at National American University for about 3 years and its hard, but i am happy to say i have not failed any classes and will soon have my Bachelors, so therefore I'm expecting to pay exactly what i knew i was getting myself into. You and only you are responsible for not failing, stop blaming the school, and your financial aid team. so study up and stop being lazy.

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