National American University Online Reviews

86% of users found this page helpful Was this page helpful?
National American University Online
96 Reviews
39%
Recommend This School
57%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 43%
Average reviewer salary: $43,333
Overall expensive but not that bad of an experi...
-
Degree: Healthcare Information Systems
Graduation Year: 2015
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

I was a student at NAU for about three years. I went to college part time and work full time. I did feel that the college was expensive but all schools are. I felt that admissions was great, E. was very helpful. Financial assistant A. was a blast to work with and she always try to keep me in line almost the whole three years. She always emailed, or called me to get it done on time. A. left about a year before I graduate it kind of went down hill. I had to come out of pocket because my paper work was late. Then K. told me I could make payments never called me back and got stuck with a huge bill to pay or no diploma. A. was AWESOME SHE WILL BE SUCCESSFUL IN ALL SHE DOES!!! So I rate financial aid a 8.5 at the Austin campus. Oh, and veterans stuff was on point I always got my monthly stipend every month. I took the health info tech degree, might of been a bad choice for this area of Austin, but Houston and Dallas have more jobs to offer. However, it depends if you want to relocate if your central, but Austin definitely does not have the jobs for this degree, and the jobs they offer they want at least 1-5 yrs experience so be careful if you go this route. Educators or professors were great, I only had trouble with one class out of the many I took. I had a 98 average had to get three )`s because AHIMA didn`t work and contacted many people and nobody could help so I ended up with an 87 and another class an 89. Advice for Professors without offended anybody, if a student is having trouble with assignments have them do an alternate assignment so they don`t take unfortunate 0`s for links they cannot retrieve and you cannot help them with. I wanted to do an essay or something of that nature so I didn't take those zeros or effect my GPA, that`s what I would have done if I was an online professor. However, all the other professors were helpful for me. This college you have to follow the rules and put in the work. I have seen many students come and go, some students are very lazy so I am sure their grades reflected that. I know when I did get lazy my grade showed and my professors gave me a wake-up call, which is exactly what I needed throughout the program. I know also through the HIT program that two classes was nothing but essays, I disagree with that, a better class lay out could have been better. I walk away with 98 and 96 respectively but essays get old when your not take an English class. I felt that majority 99% professors were fair across the board. The Composition II professor was great, that was a hard class (73). Most students fail out of that class, so to say professors are not qualified is crazy. This college is very challenging, depending on the courses or degree you are taking or going for. I wanted a challenge and I got that with this degree program. This degree program is very difficult, trust me. On the mock exam practicum only like three classmates passed, so think hard about this program before starting it, most do not make it through. Overall my experience was what I made of it. NAU was not that bad, but it seems to me it is about individuals and that specific location. North Austin was great for the most part, and Brittanei and Racheal are always helpful at the front desk. Oh man, I forgot about Steve the IT guy, he just left but he was very helpful to me also. The academic deans were great and helpful too; Dr. P., and Dr. W. respectively.

0 Comments
Review By
Degree: Medical/Clinical Assistant
Graduation Year: 0000
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

This school is a joke. The teachers are a joke. The staff could care less about the students. Stay away from this school. The Denver campus sucks and the staff is very rude. Do yourself a favor and find a real school to go to. This school is money hungry always raising the tuition.

0 Comments
Great Experience
-
Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot

I have going to NAU since 2013 getting my AAS in Business Administration will graduate in May 2015 it has been a great experience. I will return in the Summer to start my Bachelors. I have done online and on campus classes and both have been great. The instructors have been great. The tutors on campus have even helped. My Financial Aid has always been on time and never had problems. My experience at NAU has always been great. They get an A+

0 Comments
This school is useless DONT GO!!
-
Degree: Business Administration and Management, General
Graduation Year: 2016
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

Don’t go to NAU! The first quarter that I took was online and they would answer my calls. Then as time went on no one answers the phone or don’t call you back. Last quarter I am out of Tulsa area school and the Dean of the school is my so called adviser. I was having problems with my Accounting class and called to get a tutor that they say they have well they didn’t have one for this class. She said that you are allowed to do each assignment up to 4 times, So she said do it once and copy the answers and do it again so you can get an A. Also my first financial aid went through no problem. But this time on sept 26 2014 everyone else got their money but me. So I called THEM and asked what was up. They said something is wrong with my paperwork. I would think they should have called me with a problem and they did NOT call me. Yes I am not working so I can take classes. So I count on the money to live on. So I wrote to the financial lady and I get this whatever it means: Your loans have already paid out for the quarter, so there is nothing further left there, but the 13/14 pell disbursements ended with the summer quarter and 14/15 pell has to be awarded and disbursed starting fall quarter. This is why we had to redo some of your paperwork. We just submitted all your paperwork a week ago, so now we are waiting on a revised award letter to come out that included 14/15 pell. Once you receive the revised award letter, the Pell can pay to the school. Your account balance is currently 145.62 after the loans paid, and that balance will be cleared when the Pell pays out to the school. After your balance is at zero, any additional funds remaining will go to you. So they went ahead and used my loan money instead of waiting for my pell and other money first. So then I look up the financial aid website for information and they said they send the money to the school so I take it that they have it and won’t give it to me. So we are supposed to be waiting for paperwork they already have. And with the 2 stupid classes that they make everyone take like strategy’s for success and CIS about computers is ridiculous. Its just for them to make extra money. I am in the business major so why should I have to take 3 accounting classes. And other classes that has nothing to do with my major.

3 Comments
1
Nolan C - 4 months ago

I'm having trouble as well. I'm still working on trying to get just an award letter. But just a word of advice, I know that I am in the DFW area and my campus is the Allen Campus, but luckily I happened to stumble upon and get help from the Austin Campus. I'm telling you, if you can switch or even just call and speak to someone at the Austin Campus, they will say they can't see or do much for you because you aren't under their program but they just have to get their supervisor to look up any account info. The girl I talked to was named Kristina and she was a life saver when it came to Financial Aid. Hope it helps and just know you aren't alone.

1
Bill D - 2 months ago

Look guys you have to acceept responsibility for tracking things down yourself. If you think the service will be better at a state university I can promise you it wont. In fact it will likely be 100 times worse as they value you alot less that national.

With regard to having to take classes that you dont feel apply to the degree that is not your decision. You saw what the requirements were for the degree wjen you signed up. (Or if you didnt see paragraph one). So suck it up and get it done. Everyone else has to do it and if you want the degree so do you.

I graduated from national and have nothing but good things to say about it. So cowbpy up and go get it done....or dont. But quit complaining about things that you can't change. College is what it is not just here but everywhere.

0
Michael S. - 3 days ago

Anonymous, Why would you think a business major would not have to take accounting courses? Every business program has at least two accounting courses. Accounting is "the language of business", and is crucial to your success in the corporate world. I would reassess your career aspirations if you are unable to handle introductory accounting courses.

NAU
-
Degree: Health/Health Care Administration/Management
Graduation Year: 2013
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot

The online program made attending class possible. I work full time and have two young children, so this was pretty much the only option available for me. The online class sizes were small and that was really nice because it was easier to focus on what was being posted.

0 Comments
Review By
Degree: Science, Technology and Society
Graduation Year: 0
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

I have had to endure many mistakes by NAU and its staff. Including and most recently not providing me with the necessary texts or Lab Access Codes to complete a class. This has happened before to the extent I was forced to lay out an entire semester due to their error. Right now AHIMA and Quantim labs I cannot get into due to these deficits by NAU. I have no less than 30 emails back and forth by myself, AHIMA, my instructor, the program director and the NAU Bookstore to no avail.

1 Comment
0
daph0516 - 5 months ago

The same thing happened to me and because of not having that code I failed my class. Even though NAU was at fault for this mistake I was put on academic probation until the spring semester 2015. I also have to pay for the class I failed because of NAUs incompetence.

It's okay...
-
Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_grey_dotReviews_grey_dot

I've been attending NAU on and off for years. Military and family life is known for interrupting educational plans. I honestly don't know what I was thinking at first when I initially enrolled. It seems a bit silly to be hung-up on the name of a University but I regret not looking into a state university for their solid reputations. I think if NAU would change their commercial marketing to something a little more comparable to the age-old prestigious reputation of a state college, I would feel a bit more proud of it. Now, outside of my shallow need for prestige, NAU is okay. Similar to another review I just glanced over, I too feel like the grading bar is not very high. But then again, I may have always felt as if college should be more challenging that it actually is (not that I'm a brainiac or anything.) My biggest complaint about NAU distance learning is the extremely confusing interface. The virtual classrooms are NOT very user friendly. I sincerely find writing in relation to each lesson plan in just about every nook and cranny. You 'may' accidentally find a hyperlinked word that 'might' lead you to the window you want to be in. It took me about 20 minutes of searching before I even found the screen with the list of classmate message links and the instructor 'somewhere' in the sea of student names. When I finally figured out how to send a message, I literally had to delete the auto-population of every single student's name out of the blind-courtesy-copy. Was there an easier way of sending a message? Probably. But if I know NAU, the option was hidden somewhere on another website on another planet in another galaxy. Outside of all of this, in another year I should have my degree. I have dreams of my giant framed accomplishment on the wall. I just wish it was Texas State, Southern Illinois, or A&M, but I'm too close to turn to something else now. Thanks NAU for getting me across the finish line.

0 Comments
Not a smart choice
-
Degree: Nursing Assistant/Aide and Patient Care Assistant/Aide
Graduation Year: 2015
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Degree Program SatisfactionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

I wish I could write an amazing review and up a few months ago I could have at least issued 3 or 4 stars for each catagory based on my experience. I now understand why NAU has the reputation for being a joke of a school. If you are a potential student, please look elsewhere as you will not receive a good education at NAU. What you will find is a school without any scruples that will do whatever it takes to pass students and collect their payments. If you want to be pushed through the system without being accountable for learning, then go ahead and enroll. But, if you desire an education that will enhance your future career, I urge you to locate another establishment.

0 Comments
Husband and Wife Houston SCAM
-
Degree: Business Administration and Management, General
Graduation Year: 2014
Would You Recommend This College?
General ImpressionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Quality of InstructionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Financial Aid ServicesReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot
Degree Program SatisfactionReviews_blue_dotReviews_grey_dotReviews_grey_dotReviews_grey_dotReviews_grey_dot

The learning service advisor I had was really incompetent. She instructed me to start a class and then drop it. She said that this would not affect my class work. Unfortunately it did and they tried every way possible to make me pay out of pocket. After she felt so bad about what she done, her husband the Campus Director had it all fixed so that I could move on. I found out from other classmates that she would hound them and sometimes complete their work just so she would not get in trouble for students not completing. I guess it must have worked, I called to get some help for one of my classes and she was no longer available due to a promotion.

0 Comments
Review By
Degree: Criminal Justice/Safety Studies
Graduation Year: 2013
Would You Recommend This College?
Did this Degree Help Your Career?
General ImpressionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Quality of InstructionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Financial Aid ServicesReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot
Degree Program SatisfactionReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dotReviews_blue_dot

It is very interesting reading all the reviews on this school. NAU has instructors that are probation officers and Lt officers in my local law agencies. I have been taught by Lawyers and many other professional personnel. NAU is an expensive school that is why they are a private school. I've never been treated badly at NAU everyone I talked to and came in contact with have been so helpful to me completing my degree specially when I was deployed. If your not use to online classes I suggest you not go to NAU because there is a lot of work involved to get the points needed to pass the class. I've taken both online and at campus. The different is you do have to teach yourself more online were adults... The professors are their to grade and help but not spoon feed the information to you.

0 Comments
Displaying reviews 1 - 10 of 96 in total
Thank you for your vote! Was this page helpful?
86% of 7 found this page helpful.
Disclaimer: GradReports makes student reviews available via this site. The views expressed by users do not necessarily reflect the views of GradReports. GradReports takes no position with respect to the information or opinions expressed in the user comments/reviews and is not responsible for their content. For additional information, refer to our Review Guidelines.

Our tuition numbers reflect data collected from the National Center for Education Statistics.