National American University Online Reviews
Enjoy my experience so far. I had some trouble at first with financial aide but they really helped me and I was able to get everything squared away. Can't wait to finish my degree with this university. You have to be mature if you enter college some of these peoples reviews are from children.
I've Been Enrolled In NACU Everysince July I Started School In September An My Finacial Aid Is Half Way Complete&Financial Aid Staff Sucks They Are All Unprofessional An Lack Communication,I Have Been Calling For Weeks.I Do Not Recommend This School To Anybody..
I love this school. They are Accredited and all my instructors work in the criminal justice field. I also get lots of help and support. I get my own adviser who is always available to help me. The Campus president at the Brooklyn Center Campus has even gone out of his way to help me with things! The only small issue I had was with my Financial aid rep. He does NOT communicate well and act unprofessional. Luckily I don't have to deal with him anymore. I do recommend this school for anyone interested in the Criminal Justice field!
This school is a joke and from the looks of it every department is a joke. I enrolled in school at the end of July for the Sept 8 classes here it is October still my financial aid nowhere near completed. This school is soon unorganized, they all lack communication skills. It is sad when students have to call and find out they financial aid not even completed and everyone person you talk to give you totally different stories. So I finally think I'm getting some help from a head person, but its been three weeks and its always I'm still working on it, I'm going to help you get this completed. I really think National American University is full of crap. If you not going to help complete my financial aid let me know so I can drop this unhelpful school and go somewhere where they are willing to help they students like they are paid to do so. And I'm not the only student that is going through this. So they need to get it together before I take this a step further and have this university under investigation. I believe in fairness and NAU is far from giving that.
I started this school because they said they had my best interest and could get me graduated within 2 years. As a mom just out of high school i thought it was to good to be true. Well turns out i was right. Administration was a joke the instructors are the biggest joke. There is no time for student help even if you go in to get it. So i called to let them know that since they dropped me because i had a baby and missed 1 week of school i would need my transcript. The lady didn't even try to keep me at that school she just asked for the fax number and sent it to my new school. After $20,000 that my family has put in this school for me to do what i wanted in return i had to change my goals. Now im sitting $300,000.00 in debt with no financial aid left because of the unbelievable scam they put me through.
Never had a bad experience. Do your work. Follow instructions. I noticed that folks in my one campus class complained about Financial Aid but....they were not the brightest crayon in the box nor did they even try to figure it out they just whined that they didn't get spoon fed their OWN education. I never had an issue with anything. When they told me to do something I did it and they handled it. My Financial Aid or finished. abit Kate but that was because my stupid previous school took FOREVER to send my transcripts to them. NAU lays for transcripts so that a plus. Number one advantage. Your own personal advisor. I could not have asked for a better person. She did not baby me which I liked. She was real with me from day 1.
This school is a complete joke ! Their main problem is the administration ! They are all complete idiots , they're supposed to be helping me but instead have tried to sign me up for courses I don't need for my degree , classes I've already taken at other colleges and had transferred over and also tried to sign me up for courses I already took at NAU ! They're all about money , and if I hadn't caught it I would've taken a ton more classes than needed and paid them for it ! They also changed my course plan two quarters before I was supposed to graduate by adding on classes . I so badly wanted to just drop out and say forget it because of how much stress and bs I was going through just to do something as simple as sign up for courses . It got to the point where I refused to speak to anyone except for someone who worked in a different state . Financial aid is also a joke . They don't explain anything to you and the numbers seem to constantly change . DO NOT attend this school , you'll be regretting it !
This school is a joke!!! All they want is your money. The school compared to real schools is so easy! TOO easy. If you think its hard, you have problems. Here it is the last week of school and still have not received any refund although it was posted to my account at school on 8/11/2015. It was due on July 7th 2015.They owe me over 2000.00. 1. I was NEVER told about a problem until a few weeks ago and then I had to take care of it myself. I had to call them to see what happened to my financial aid. They said We were trying to do it ourselves. 2. My loans have processed to NAU account but not to mine. 3. I was told that my money would be on my Access card on Aug 11,2015 4. Now its due the LAST week of school on tuesday 5. NAU owes me 2189.54 and need to pay this federal money out to me 6. Not one of my funds at this school was on time. NOT one! I have sent emails to the Tulsa school and to the SD branch. To everyone I have an email for. I just wrote to the president of this school This school has no grievance procedure as their school handbook says except to get a hold of the president. I have post and kept up with my school work and did exactly what they said I have lost my car, no medication, no money, no rent. What an I supposed to do. I am contacting every school state they belong to and will file a complaint This school and employees are ridiculous!!! I WILL not recommend this school and they were kicked out of the Better Business Bureau! Hows that for incompetence! You can search for NAU complaints and it will pop up just look yourself. I am withdrawing from this school immediately!!!!
This campus is a big joke. Some of the staff here is awful. This is supposed to be an educational institute but you have most of the employees that are not educated. You have a campus director that just received his degree. You have an admissions director with just a high school diploma. Some of the people that work in admissions look thrown away and there is no professionalism at this school. The lady at the front desk and the medical lady were the only people that I can say were worth even talking to. The Dean is rude and have no consideration for the students that she talks to. Why are some of these people working there? There is no financial aid on the campus anymore you have to talk on the phone to everyone which makes it hard to understand what is going on. There is no tutor for math, there is a joke of a tutor. This school is ridiculous. The other campus director was much better.
The worst thing about this school is the financial aid department. After being lied to about how much of my pell grant was going to cover they proceeded to tell me that I couldn't return books or drop classes after finding out the information. I then after refusing to accept the pell grant magically it was accepted for me. I did not accept it nor was I going to. After talking to several people they all went back and covered their own butts and now I'm responsible for nearly 1000 dollars. When I was told I would only be paying for only my books and fee. I do not recommend this school unless you want to deal with this don't waste your money. I'm contacting a lawyer to see if I have a case against this issue and I will not be paying any money to this school for anything. After being pushed and pushed to stay in the school and being told I was paying one way or the other it's my biggest regret going to this school.