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National American University Online Reviews

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Student & Graduate Reviews (67)

2 out of 5
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Degree: Medical Insurance Coding Specialist/Coder

When I first started school with NAU I had an awesome advisor and financial aid advisor, but after I had been in my classes for over a month and still did not receive my financial aid. I called the person who helped me and lo and behold she is not there supposedly she moved to a different campus and so did my advisor. I have been told that I need to contact another school I went to years ago for my transcripts,so I did that. NAU received them a week before Thanksgiving and told me everything looked good. I call on December 2nd to find out when will I receive my financial aid and what do they tell me?!! Oh, they sent us a transcript with your name but the wrong DOB!!? YOU have to contact them to get the right one, so I do this again took me a couple of days to get someone from Kaplan college to listen to me. Needless to say it is now 2014 and I still have not received my money, but they were glad to inform me they received theirs!! I even went to the Dean of my area and what do they do tell me to contact the person in charge for my school, who has not returned any of my phone calls!! I call everyday to remind them I am still waiting, does any one know if I can transfer to a different school and which school would be beneficial to me not them? Thanks!!!

4 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other

I feel that this school is very helpful in the enrollment process, i used to attend a local state school here and they were no help at all. NAU does care about you, and i have seen plenty of students blame the school or financial aid when they fail their classes. Obviously if you fail and don't try, that affects your Financial Aid, if you fail your classes over and over its using up your FA. You can't just expect to enroll at a school and think its going to be like high school; grow up people and take responsibility when you fail your classes, when you are in college you teach yourself to develop studying habits for you to be successful, not everything is going to be handed to you. Do your research and stop complaining about being in debt, i have been at National American University for about 3 years and its hard, but i am happy to say i have not failed any classes and will soon have my Bachelors, so therefore I'm expecting to pay exactly what i knew i was getting myself into. You and only you are responsible for not failing, stop blaming the school, and your financial aid team. so study up and stop being lazy.

1 out of 5
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Degree: Criminal Justice/Law Enforcement Administration

I have attended NAU since Feb 2011 and still don't have my associate degree? And owe 67,000 I devote 60 hours a week on 2 classes per quarter. Instructors are aweful about responding and fail you in discussions?, I have taken my concerns to the Administrator and Director and told they will call or check into it and do not respond . I am getting ready to quit and go somewhere else due to them misleading me. They told me it would take two years to get my associate degree. You can go to academy police I just found out for 1,800 dollars and get a job right away. I am 54 and just found out C.J. EMPLOYMENT cut off age is 45, they basically lied to me and now I am not only unemployed but in debt up pasted my ears. Their is no job placement help here ?

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4 out of 5
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Degree: Information Technology

I have attended NAU for almost 3 years now, and I have not regretted this at all. If anyone is going to NAU that means they want to advance in their career, and to me that's amazing. I understand some of the other reviews about financial aid, but bashing the college all together doesn't make sense. You have an idea already what the school will cost as soon as you enrolled... People who are trying to figure out if NAU is for you, take my word for it, "It totally is." I am 3 classes away from my bachelor's and I am so excited. If you put in the time, and you work your A** off. You will get a ton out of this school. So for those who complained and dropped out of NAU, good luck with your future, but for those who stuck it out and made it through, CONGRATS!!! And for those who are nervous that this school won't be taken seriously as some other schools... don't be. I have been to a handful of interviews and they are totally impressed about attending this school, and were amazed by my motivation. TRUST ME it will pay off.

5 out of 5
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Well, for one I will say if your waiting on FAFSA payment for a means of your income you are wrong! The education part is the part to be concerned about. I think NAU is great, I transfered from another online college, and NAU only didn't take 1 class and thats because I didn't get a "average" score. I don't like the part that I have to take a entrance exam, but it just took about 1 hr to do. I love the part that I can do as much work as I see fit, for example we on Week 7 but Im already done thru Week 11. Now I just do my discussion questions but all my Homework is complete. I WOULD recommend this school and enjoy every bit of it!

1 out of 5
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Degree: Criminal Justice

The school has done nothing for me. When I first started I took two classes, in one class I know I should have received at least a C but I got an A in both classes. I think this is what entices you to go back. I went back for more and have been with the school for 4 years now. Four years later, still no degree but in debt. There's only a few instructors who will help you if you can wait 2-3 days waiting on an answer. Basically, you are learning on your own. What really bothers me is that they do not push you. You turn in homework and the instructor will give you an "A" no matter how bad the paper is. This may sound crazy but... I was researching on how many students do good at the school looks like almost everyone gets an "A." I am having doubts about the school now. If you are thinking of going to school here please do not take a chance. I don't know what to do now. Is this even a legit school? Stay away!

2 out of 5
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Degree: Information Technology
Graduation Year: 2013

This school continuously made mistakes with financial aid that cost me. On several occasions the school overcharged the VA which resulted in me owing the VA money. The last draw was that the finance department waited 3 years to state there was an over payment and will with hold my degree until the debt is satisfied.

5 out of 5
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Degree: Management
Graduation Year: 2016

I want to say that the customer service that I received from National American University is awesome. I was unsure about a fore profit University at first but once I saw the customer service that was provided from the money that I paid was great! I would recommend this to any and everyone

1 out of 5
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Degree: Criminal Justice

I am a current student at Nau. I have been going to school there for 3 years in hopes to get my B.S. in Criminal Justice.

When I.applied, I was told that because I am a single mother and lower income, that my schooling would be paid for and that I was looking at maybe payments of $50 a month after getting my degree. I just recently found out that they are going to charge me $67,000 and that I am looking at payments of $800 a month. I tried to explain how wrong that sounds and all I got was it confirmed to be true. I explained to my financial aid.advisor that the average cost for my degree is $32000.

After calling over and over trying to get answers and going above financial aid, they stopped taking my calls. And returning them. The last conversation I had with financial aid included me explaining thatt I have seen the population there, and majority are low income and no one would be able to pay these prices back. My financial aid explained that " Nau is a college for those who would not make it in a college." I said "so basically you're targeting those desperate to get ahead in life with little money, misleading them, and screwing them over. All she said was that she will send me the papers where I signed.

I am in the process of switching schools but I was told that I because I have been using the max grant amour that I may not have much left to complete my degree at another school because myi classes Wong all transfer.

Do not. Attend this school. They will scam you completely..! I was set up to fail . NAU degrees are a joke and you will get laughed out of job interviews. My location is the brooklyn center and Minnetonka in Minnesota.

2 out of 5
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I have been a part-time NAU student for a few years. I can say academically this school is fair. My classes have been on-line and only one class did I find the professor to be incompetent.

However the administration of this school needs to take some of their own classes, critical thinking, customer service and finance. I have never dealt with a more screwed up group of professionals in my life. If they were in charge of my health care, I would be dead.

Meaning the errors they make on a regular basis has become a full-time job for me; to the point where legal action is necessary. My recommendation to any future students is to cancel this school off your list, regardless of how convenient it is. Their name on your resume will only be an embarrassment for you.

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