There are more negatives than positives about National University. Before explaining my experience at the University, I want to provide a brief description of the institution. First, National University claims itself to be a non-for-profit organization that delivers both high quality education and educational services. Second, the institution has multiple mini campuses throughout California, and a few in other states such as Nevada. Third, the institution's main campus is at La Jolla, California. Fourth, the University offers online, on-campus, and combined online and on-campus courses for all majors. Fifth, the University has a wide selection of majors, but only offers the following: Bachelors, Masters, and certificates. I started attending National University in the summer of 2010. The reason why I chose National University in the first place is because I wanted an online teacher education program that is certified by the California Teaching Credentialing Department. Being both a full-time employee and a caretaker of two ill family members, I do not have the time to attend a traditional university. Upfront I knew that the cost of education at National will be quite expensive because it is a private educational institution. However, I did not know several other aspects about the University's financial aid practices, quality of on-site services, and quality of education. I relied on the information provided by the National University's website, which introduces the school's mission statement. Also, I relied on the information about the school provided by the admissions officer at the Costa Mesa, California campus. After a year and a half of attending National University, I realized that things were not getting better. The things that I am talking about are the quality of education, the services being provided to students, the attention given by the faculty, and the cost of education. First, I notice that every three to four months, National University sends an increase in tuition letter to all of its students. The students who are already attending the school have to pay the difference in the increase in tuition. I feel it is unfair for the students because they were told that the program will cost a certain amount at the time of entrance. For instance, I was told by my Admission advisor that the total cost of the teacher education program will be $22,000; instead, the amount became up to $30,000, because of National's financial practices. I learned recently, National just opened a new mini campus somewhere in California, which probably came out of students' pockets. It is quit bazaar that the school claims to be a non-for-profit organization. Second, in the process of my student teaching, I learned that National University is not the best school to get the best student teaching placement. Several school districts do not accept National University students, and there are multiple school districts that place the University's students last on the list. For instance, the director of student teaching placement Mr. Don Wise, had a difficult time finding a placement for me. Also, I was told by another National University student that Garden Grove Unified School District places National University's students last on the list. This student that told me the information said that she had spoken to one of the board of directors at the District. Third, the faculty, the department heads, the financial aid officers, the administration, and the credential advisors are all emotionally, and mentally distant from the students. I will try to explain a little bit better in the following sentences. The university’s staff are not involved or connected to the students' concerns and problems. The faculty members do not invest time helping the students grow both professionally and mentally such as educational wise. They have no empathy and sympathy for the students. More importantly, they do not care about the students' welfares and overall educational experiences. Instead, the faculty are more concerned about their own welfare such as getting a paycheck, and the university's welfare in terms of its connection with other institutions, and its financial goals. For example, the teacher education program directors and faculty members were not concerned on helping me improve and grow as a future educator. The education department directors and student teaching coordinators were too invested in listening to the words of the assigned Master Teachers. They are blind sighted in certain aspects when observing the student teacher, and they tend to misinterpret certain information. To me, the misinterpretation comes from the inability for the faculty members and directors to effectively communicate on an interpersonal basis. I describe an effective interpersonal communication process as one in which both the receiver and the sender listen, understand, and reach an agreement with each other. This did not happen with me when I was working with the professors, directors, and my master teachers. I did not receive an adequate amount of support, and advice for professional growth from all of the following: master teachers, professors, and directors. At the end I had to pay a huge price that is up to $30,000, which includes interest on an education that was not worthwhile. I tried to get some type of compensation back from the University's officials at the main campus. No one has contacted me back, which shows that they do not care.