National University Reviews
Student & Graduate Reviews (79)
The school is wonderful. Great instructor and program director who ensure students are successful. However the financial aid is not the best. I submitted my financial aid back in June and now it November, and I still haven't received it to pay off my tuition and purchase my books. I different excuses every time I check on the status. I am hopeful that they will figure things out for the betterment of the students. Overall I really enjoying my education journey here.
The school has great professors, but the financial aid department is horrible. My classes began in July and it is the middle of September and I still have not received my financial aid. I filled out my paperwork back in March so I did everything I was supposed to do. I have talked to multiple financial aid people in the office and I get a different excuse every time as to why I haven't gotten it yet. The excuses range from " you will get it when your grades post" from " we are switching over our system and it's causing delays" to " you should get it in a few weeks" and it all sounds like BS. One Financial Aid officer even told me an exact date that my friends will be dispersed and it's been a month past that date. Once again the professors are great and they're very knowledgeable about the subjects that they teach, but if you depend on using your financial aid for books or for any other expenses then I would suggest you rethink this because they absolutely do not care if you are struggling at all. That being said, simply being enrolled in this program has helped advance my career in many ways.
After attending NU since last summer 2015 there have been some odd things going on either with admin issues of over scheduling to pulling a wool over students even with professors in certain classes really doesn't make any sense. Taking Fingerprint Analysis was good at first then when took the Final which covered the whole four weeks study it was a drastic change. I challenged the professor of the test questions and she got a little hostile to 'cc' to the section director to where it shut me off to directly email her. Some of the questions from the reviews and some were not covered from materials that were on the Final. She finally gave me the answer key to what I missed but never did she give it to me on the Mid Term fearing the integrity of students sharing information she said. But the thing was none of the answers were ever on the Final that was covered in the Mid Term so that did not make any sense to me at all. The grade she gave me was night before because I requested it, then a drop of a grade the next day due to the Final and few of the questions I learned after asking few students that were not covered prior to the Final so now she got me in the process of appealing which takes up more time while I'm trying to work on my next class. Now what kind of professor that I took in Fingerprint Analysis sound like to you? She would have answered my questions directly when challenged her the questions from the test, but she did not. That tells me she knew I was getting close to what she was actually doing but wasn't telling. Isn't this somewhat shady? I had to fight for other students in the past from another class almost done the same but it wasn't in the next day grade change so drastically like hers and found out they did not calculate it right but had to recalculate 5 students to correct it which helped them and me.
Yeah, I would watch certain staff and student(s). I got slammed with violations from both ends. I got blindsided by both ends and we'll see if it will get resolved on one of them. The trouble is that people can't seem to confront another student but to go behind another student's back and slam with violations. I know the first one I will never find out who it was reported me and the second violation was I was accused of the way I requested something on my email that the person herself (director) of Writing Center twisted my story and 'cc' Student Conduct office every time and am pending to see if I get anymore tutoring or not. See how people can be twisted and not really read things clear and they don't ask to resolve it right then but to go behind a person's back. I'm sure you wouldn't want that to happen to you and you want to be treated fairly.
Awesome University! Having experienced both the state university and community college systems it was a breath of fresh air to have well qualified instructors and advisors in a user friendly university. Don't be confused - Not a degree mill. Accredited by WASC with many other distinguished commission and board approvals. A tough, rigorous, and fast paced program for those who can handle it. Really a great value with a tradition of academic excellence, founded in 1970. Go NU!
I absolutely recommend this school (at least my program). Like any school, pros and cons. Some teachers are better than others, etc. Overall, I learned a lot and had some really fantastic teachers. The head of my department is actively involved and reachable, just as most of the teachers are. Classes realize that the students are working full-time and the coursework is typically very applicable to real life. Through this online program, and the study abroad (that actually was affordable for once) I actually have become closer and know more real people than when I did my undergrad at a state school. I'm glad I found this school and can't believe I finally have my Masters!
There is a high staff turnover rate. They messed up my schedule many times. It was a head ache after my first adviser left. I have had at least six advisers in three years. It was horrible. I stuck through it because I was close to graduation but then a mystery charge appeared on my account. They won't talk to me until I pay. I can't move forward or move on because I can't even get my transcripts. It is terrible and no one cares. I just keep getting transferred and hung up on. Worst experience ever.
I graduated with a Bachelors in English, with a concentration in creative writing. I was pretty satisfied with the school (there were a few teachers who were terrible, but that happens at every college), so I decided to continue at National while I pursued a Masters in Education with a Preliminary Teaching Credential. That's where things went bad. When I entered the program, I was told it would take about two weeks to process my financial aid, but that I qualified for a couple of grants, as well as loans. I was also told that I should start taking classes, and there would be no late fees assessed by the University, since they were the ones causing that delay in payments, not me. I was anxious to get started on my new career path, so I began the classes, AFTER I checked again with financial aid to make sure I qualified for the TEACH Grant and a CAL Grant Extension. Six months and $7,000 later (after many, many emails to financial aid asking for an update) I was told I did not qualify for the Grants, and that I never would have because I missed the deadlines (this is after I got an email from the state saying I received the Grant). If this is true, then why did Financial Aid tell me I qualified in the first place, and why did I receive that "Congratulations!" email from the state? Needless to say, I was livid at the way I had been mislead. I trusted that, since this was their job, they would be truthful about what students can expect to receive, and what they don't. Both Financial Aid and the Student Concierge have been non-responsive to my emails, and since I don't believe this is the way a college should their students, I have left the program and will not be returning to this school. As an undergrad, it also took them four months to process a scholarship I received. I suppose I should have learned my lesson then. In this school you will learn, but DO NOT trust a WORD financial aid or the student concierge says. Wait to start any program until your financial aid is processed. Don't make the same mistake I did. If you do attend this school and have financial aid issues, contact student accounts, That department is much more responsive, and will actually return your emails and get you the info you need. Good Luck!
I'm almost done with my MBA program. After this month I will have 3 classes left. I'm fortunate to have the GIB pay for my tuition. Otherwise I would have gone to SDSU under the traditional format. I chose NU due to work, family, and reserve commitments. Regarding the educational quality: I didn't find it as rigorous as one would come to expect of a graduate education program. Seems like the school is geared toward veterans and foreign students. I've had a bunch of international classmates and some veterans I felt were not fully prepared to undertake a Master's program. It detracts from the learning when the professor has to go over the basics. Another thing that really bothers me is the lack of academic integrity some of my classmates display. When the instructor allows the use of computers to calculate formulas on excel or read their e-books, some use it as an opportunity to research the answers online even when the instructor specifically states not to do so. This school could do much better if they raised the bar for academic achievement. Personally, I have gotten a lot out of the MBA program. It all boils down to making the most of what you have. I expect to be gainfully employed once I graduate.
After reading some of the reviews here and the ones who did not have good experience which I fall into that category and the ones who did and rated them 4-5's especially the ones who commented an attack i 2012 about the students who's had bad experience, that person should have more compassion and not slam people of not writing good grammar, just because he did not have or go through an bad experience doesn't mean everyone will go through his experience. However, the ones who did, I feel bad for your situation because the initial advisor who scheduled me did not inform me that I was doubled up and did not bother to ask me if I would be ok with it. I also found out from the Dean's office they were suppose to get an approval before they doubled up classes and it sounded like that advisor just schedule without doing that. Oh, and that initial advisor who messed up my scheduling left within the month I started, how ironic. Anyway, this new advisor comes along and noticed it when I was into my fifth class and says I shouldn't take the double up so she moved my class up which brings me further out to graduate past the one year I was told by initial supervisor. I've talked to so many people from that school to fix this problems so far reached to the Dean's office and if they can't do it, then I will have to file complaint against this school. The scheduling now I have has two months gap between classes even the one toward the end, doesn't make sense to me.
It was a great choice because it was online, but still accessible.