National University Reviews
Student & Graduate Reviews (84)
There is a high staff turnover rate. They messed up my schedule many times. It was a head ache after my first adviser left. I have had at least six advisers in three years. It was horrible. I stuck through it because I was close to graduation but then a mystery charge appeared on my account. They won't talk to me until I pay. I can't move forward or move on because I can't even get my transcripts. It is terrible and no one cares. I just keep getting transferred and hung up on. Worst experience ever.
I graduated with a Bachelors in English, with a concentration in creative writing. I was pretty satisfied with the school (there were a few teachers who were terrible, but that happens at every college), so I decided to continue at National while I pursued a Masters in Education with a Preliminary Teaching Credential. That's where things went bad. When I entered the program, I was told it would take about two weeks to process my financial aid, but that I qualified for a couple of grants, as well as loans. I was also told that I should start taking classes, and there would be no late fees assessed by the University, since they were the ones causing that delay in payments, not me. I was anxious to get started on my new career path, so I began the classes, AFTER I checked again with financial aid to make sure I qualified for the TEACH Grant and a CAL Grant Extension. Six months and $7,000 later (after many, many emails to financial aid asking for an update) I was told I did not qualify for the Grants, and that I never would have because I missed the deadlines (this is after I got an email from the state saying I received the Grant). If this is true, then why did Financial Aid tell me I qualified in the first place, and why did I receive that "Congratulations!" email from the state? Needless to say, I was livid at the way I had been mislead. I trusted that, since this was their job, they would be truthful about what students can expect to receive, and what they don't. Both Financial Aid and the Student Concierge have been non-responsive to my emails, and since I don't believe this is the way a college should their students, I have left the program and will not be returning to this school. As an undergrad, it also took them four months to process a scholarship I received. I suppose I should have learned my lesson then. In this school you will learn, but DO NOT trust a WORD financial aid or the student concierge says. Wait to start any program until your financial aid is processed. Don't make the same mistake I did. If you do attend this school and have financial aid issues, contact student accounts, That department is much more responsive, and will actually return your emails and get you the info you need. Good Luck!
I'm almost done with my MBA program. After this month I will have 3 classes left. I'm fortunate to have the GIB pay for my tuition. Otherwise I would have gone to SDSU under the traditional format. I chose NU due to work, family, and reserve commitments. Regarding the educational quality: I didn't find it as rigorous as one would come to expect of a graduate education program. Seems like the school is geared toward veterans and foreign students. I've had a bunch of international classmates and some veterans I felt were not fully prepared to undertake a Master's program. It detracts from the learning when the professor has to go over the basics. Another thing that really bothers me is the lack of academic integrity some of my classmates display. When the instructor allows the use of computers to calculate formulas on excel or read their e-books, some use it as an opportunity to research the answers online even when the instructor specifically states not to do so. This school could do much better if they raised the bar for academic achievement. Personally, I have gotten a lot out of the MBA program. It all boils down to making the most of what you have. I expect to be gainfully employed once I graduate.
After reading some of the reviews here and the ones who did not have good experience which I fall into that category and the ones who did and rated them 4-5's especially the ones who commented an attack i 2012 about the students who's had bad experience, that person should have more compassion and not slam people of not writing good grammar, just because he did not have or go through an bad experience doesn't mean everyone will go through his experience. However, the ones who did, I feel bad for your situation because the initial advisor who scheduled me did not inform me that I was doubled up and did not bother to ask me if I would be ok with it. I also found out from the Dean's office they were suppose to get an approval before they doubled up classes and it sounded like that advisor just schedule without doing that. Oh, and that initial advisor who messed up my scheduling left within the month I started, how ironic. Anyway, this new advisor comes along and noticed it when I was into my fifth class and says I shouldn't take the double up so she moved my class up which brings me further out to graduate past the one year I was told by initial supervisor. I've talked to so many people from that school to fix this problems so far reached to the Dean's office and if they can't do it, then I will have to file complaint against this school. The scheduling now I have has two months gap between classes even the one toward the end, doesn't make sense to me.
It was a great choice because it was online, but still accessible.
If you want to complete your program very fast you can go to National University. This is one of the best private University in California.They have lots of program.
I decided to choose NU for my second post-grad credential. It was a mistake, and I'm nearly finished, but after spending a lot of money, going through Professors that don't know the content or procedures of the class, speaking with advisors and staff that don't seem to have managers or know what is going on, a huge financial aide fiasco this year "because they switched systems," but can't correct it, I would rate my experience with them as a nightmare. My under-grad and first post-grad certificate was a much better experience at the Cal State, and my advice is to steer clear of NU.
I've had such a great experience in my classes at National. The professors are top-notch and very knowledgeable. My problem with National is with their administrative staff, in multiple departments. It's always a struggle to receive your financial aid and for the last year the disbursements have been delayed by months for everyone in my cohort (unsure if this is true for other students). The advisors are not knowledgeable in the least with regards to programs and have screwed up my schedule as well as those of other people in my cohort. This issue is so bad that there are several students who will not be graduating with me because they weren't able to take the classes they needed due to faulty scheduling. Another girl in my cohort just spent the last 6 months taking 2 on campus classes at a time, literally having to run back and forth between classes, to ensure that she will graduate on time. The financial aid department is currently withholding $6000 from at least 3 of the students in my cohort for no apparent reason and when questioned about this the representatives talk in circles. I am still waiting for my financial aid to be approved by National as they insist that my marital status doesn't match my tax forms. I sent the representative I was working with copies of my tax forms and he informed me that everything was fine and that the financial aid would be processed in 2-3 days. Two weeks later I had to contact him as nothing was done, only for him to tell me the same thing as before- my marital status does not match (though it definitely does match). Worst of all, I've been waiting for over 2 months for the credentials department to approve my internship (as I'm not allowed to begin accumulating hours until this is done). They informed me that they are missing test scores which I had sent to them over a year ago (one of the representatives slipped and informed me that the department actually lost all the test scores for my cohort). I spoke to someone over the phone over a month ago who assured me that my internship would be approved within the next few days, yet now when I try to contact the department I can't reach anyone. The most stressful part of completing a Masters program shouldn't be worrying about if your school's administrative staff will handle your case with competence, and yet here I am more worried about this aspect of my schooling than I am about writing my thesis. I wouldn't wish this on my worst enemy and it is for this reason that when anyone asks me how I like National University I feel obligated to warn them to STAY AWAY.
I have taught graduate courses both online and at brick-and-mortar universities. I was extremely disappointed with the experience at National. I took one graduate course (English) and one undergraduate (Spanish). The instructor in my graduate course, though intelligent, obviously knew nothing about the set up of the class. His discussion board posts were off point and did not show any meaningful attempt to teach. He did not explain what the central project for the class entailed. Nor did he submit grades in a timely fashion. I received an "A" in the class, but it was not worth the money. Don't do it. As for the Spanish class, the text used was an e-book; the course added very little to that e-text. Again, not worth the money. I bought the e-book for $150 and did the class on my own. A motivated person would get just as much studying solo as attending National University.
Excellent, wonderful campus and staff. Designed to fit anyones schedule and for any to succeed. The staff were so helpful and supportive. I stand by the school and whole heartily recommend to anyone that would like to take their next step in education.