Penn Foster Career School Reviews
Student & Graduate Reviews (95)
This school has gave me the run around for over a week. I paid an unprecedented amount of money to cancel my sons high school course for him to go back to public school. It took 3 different times for Penn Foster to even do the payment. I had very rude representatives that would talk over me at one point I even had a lady make AHHH noises to have me stop explaining my situation. I was not rude to these people being a call center rep myself I know you get farther with honey not vinegar. They did not care if I was nice or not they were already being mean. They refused to give his transcripts to the school or me. When they were supposed to have their 3rd party email me an unofficial they canceled the order after not processing it so that Parchment could give us a copy to him my son in school! I have called numerous times to only be given the run around and something different happen each time. Do not take their high school course they are only in this for the money!!!!
I just started this school about a year ago and I have gotten nothing but problems for the people that work for the school. First it took them 4 phone calls from me, 3 emails from me, and 2 calls from my mom in order to get an email with my payments for my first semester. Second, I can't get past my first semester (that I was suppose to finish on the 25 th on June) because I've been waiting for my proctor exams and every time I try to contact someone I get the run around or I get someone that says my exam will be there at this time and they're still not here. DO NOT GO TO THIS SCHOOL!
This is an amazing school and an amazing program!! Doctor Jim Hurrell has taken over the program and it has grown so much. We have so many opportunities as students to attend awesome webinars and programs. Dr. McCurrin, who wrote the book on being a vet tech is one of the instructors and he gives webinars on a weekly basis. It is an online program so you do have to be self motivated. There is a great community where you can meet other students for help and support along the way. I would recommend this program and school to everyone who is looking for a self paced, AVMA accredited program that is growing every day.
This place is a joke. I took the vet tech course and decided it wasn't for me so I canceled. I have been paying my bill of monthly but they sent me account to a debt collector anyway. I don't not understand why they did this. And when you try to call them about the situation they will not put you through to student services.
This past October 1 2015, the medical billing and coding world changed from ICD-9 to ICD-10 diagnosis codes. As I was working through the first 4 worthless classes, I began to notice references to ICD-9 codes only. When I read a phrase that was similar to...the future ICD-10 coding system...I picked up the phone. The entire curriculum was still geared for the old system. Had I continued, I would have wasted $800 plus dollars because my knowledge would have been obsolete. When I was speaking to the representative about dropping the course she told me, "we're almost done building the new website." I advised her they should have taken the course down until the new site had been built. She had no response. I am now in a battle to get them to stop performing auto deductions from my bank account for their so called tuition.
AVOID!!!! I recently had a major issue with the school and up until that point I was really pleased with them. I wanted two switch majors and made a call to them two months ago, in those two months I followed every thing I was advised to do to the T, then I make a call to get the ball rolling only to find out almost everything he advised me was incorrect to the point where I am out $772. That's a lot of money for me.... A LOT>. After more then two and a half hours on the phone with numerous people at the school (including two hang up from them!) they refused to fix THEIR MISTAKE! I repeat a representative from there school made several mistakes while advising a student and they are unwilling to work with said student. A student with a 4.0 GPA, who was always at least a week early for all due dates, and who PAID IN FULL!!! I did exactly what I was told to do and they screwed me over.
This school has a lot of knowledge to offer it's students through the lessons and materials they provide, though these classes are pretty much self taught and you will reap what you sow. This is unlike any online class I have taken through a university, though I much prefer the format PennFoster has adopted for online learning. PennFoster is not a regionally accredited school so at no point did I expect any credits to transfer, totally fine with me. Knowledge on the other hand, is transferable and I have gained plenty of that through the auto repair course. This program has definitely increased my appeal to employers and has provided me with a well rounded education pertaining to automobiles (which has yielded multiple pay raises). Furthermore, the automotive program familiarized me with concepts surrounding mechanical engineering, which has really helped me in pursuing a B.S. degree. This school will most likely not give you that 6 figure income when you graduate, but if you apply yourself and pursue something that holds your interest, then PennFoster can be a major help in getting to that 6 figure income. I struggled in multiple universities prior to giving up, eventually finding PennFoster, this school gave me the skills, confidence and clarity to jump back into my education and achieve. I recommend the automotive program to any beginning/apprentice techs, can change your life, or not, choice is yours, materials are there.
Well, let me start by saying, this is a waste of time. I took the course, I get reimbursed through my work educational fund. Even jumped through the hoops of externship for absolutely NO reason and waste of time. Sent in all the forms at the end. Only to find out they changed the review form the supervising pharmacist is supposed to fill out. Changed the format but the one I sent in was their old format. They would not accept. WELL I am not in the mood to bother that poor pharmacy again. This has essentially held my certificate hostage and I cannot get my money back from work without it. I have also sense taken the PTCB cert without the school and passed. NOT HAPPY. EIther want my MONEY BACK, or my CERTIFICATE or I will say something to the BBB.
You will be hard pressed to find a school that cares as little about its student as Penn Foster. This is basically a breeding ground for Walgreens and cvs. They offer little in the preparation for real world technology and skills needed for a quality career. If you are looking to make $20000-25000 a year working retail, with garbage benefits and no hope for promotion, then this is your school. If you are looking for quality jobs, find somewhere else to study.
The classes are ok but the communication from the department when waiting for approval for your proctors or your next courses to be opened up is horrible. DO NOT trust them when they say they will call you back or e-mail you with the answer because it won't happen and when you call they won't offer an apology, only excuses and a complete lack of caring. I have children and a full time job and I don't have weeks upon weeks to lose because they completely lack communication skills. I would look into other schools before making the the choice to enroll in Penn Foster.