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Penn Foster Career School Reviews

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Student & Graduate Reviews (100)

1 out of 5
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Degree: Dog/Pet/Animal Grooming
Graduation Year: 2016

I signed up for an online grooming certification course on 04/13/16. I started the course that same day, after completing the first "study unit" the program offers (this unit just goes over basically HOW to use Penn Foster's online program, how to get help if needed, etc). After completing the first unit, I tried to start the second. The second lesson will not load on my computer (which meets all necessary hardware requirements as listed by Penn Foster). On 04/13/16 I started trying to contact Penn Foster for assistance to get the program to work. I have spent the last week trying to get tech support or a Student CARE supervisor to contact me back to resolve this issue. Everyday since the 13th I have been told that I would be contacted the next day or with in 24 hours. The information I have gotten from various employees with Penn Foster has been VERY inconsistent, each person I talk to tells me a different story. The only consistency has been, every one of the staff members has told me that I would be contacted with in a certain time frame and EVERY time no one has contacted me. The team members in the Student CARE area have spent hours trying to offer tech support but they are not the staff trained for this and they have made it very clear that I need tech support, however I am just given the run around every time and tech support will not reach me, I am not allowed to be transferred to tech support or contact them directly. I am also not allowed to speak to a supervisor in the Student CARE area even though I have made multiple requests and I have been told multiple times that they would contact me. After almost a week of this treatment and not being able to access the program that I am paying for this entire time, I called on 04/19/16 to cancel my enrollment and get a full refund. I was told at this time that I could not receive a refund on the money I had already paid because I had had the program for 6 days now and missed my "trial" period. I explained that my whole "trial" period has been spent with me trying to get someone from their company to contact me to get the program to work. I am not paying for ANYTHING since I have not been able to do anything in the program except learn how the program works, which since it doesn't for me, is completely useless. I have every copy of every email I have sent them, they have not responded to them. I have documentation of the number of phone calls I have made to them to resolve this. They have never once called me to solve it. I feel I have done everything that I can to work with this company and try to continue in this program and Penn Foster has just given me the run around. Anytime I ask is this normal that you do not contact your clients/students for over a week when they need help, no one will answer that...

1 out of 5
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Degree: Accounting
Graduation Year: 2016

Please do not waste your money on this so-called school. It is not a real degree and employers will laugh at it. Please go to a community college or state university. PF does not give you textbooks, just online "study guides" written at about an eighth-grade level. What kind of school allows students to "preview" the exams before they take them? All you have to do is look up the answers then log in and click them on the test. You also get two chances to take exams. It's ridiculous. Instructors are rude and unhelpful. Their favorite line is "call Student care". Speaking of student care, the reps are clueless and unable to answer simple questions. This is a business and you are buying a worthless piece of paper. A degree costs about $4000 total so if you are paying $50 a month it will take you EIGHT YEARS to pay it off. Don't do it!

1 out of 5
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Degree: Medical Office Administration
Graduation Year: 2016

This was a complete waste of money, do not take this class. It would have been better to take an online college course - it counts toward your future. Only a certificate, no hours toward CEUs or LPN schooling enrollment it does not count. AVOID AVOID

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1 out of 5
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Degree: Medical Billing & Coding
Graduation Year: 2016

Absolute rip off. Student services is a joke and rude. Don't waste money on this non accredited school. Your better off going to library. Not worth it at all. I can't even get in contact with corporate. I'm trying to report to better business bureau. I paid in full up front. They might care more if your doing monthly payments. Learned not to go to school online. I'm surprised they are still open.

5 out of 5
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Degree: Pharmacy Technician
Graduation Year: 2016

I recently graduated from the Penn Foster career school pharmacy technician program. Their materials were very spot on and in depth. Aside from the very low cost they also help you find a 120 hour externship with either CVS or Wallgreens,your choice. They have affordable monthly payments which really helped. I would recommend this school and program to anyone. The career school is both nationally and regionally accredited. Check them out.

1 out of 5
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Degree: Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Graduation Year: 2010

Not worth it. They did not help me at all with the externship:l. They say they will provide you with a list, but when you ask for help all they say is "you have to do this part on your own". I could not complete my course I worked very hard on because of this one step. I ran out of time because vets don't do the externship said anymore.

2 out of 5
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Degree: Writing
Graduation Year: 2015

I signed up for the Freelance Writing program with Penn Foster to learn more about freelancing in general and how to succeed as a freelance writer. The program gives you a good amount of information to start but similiar information is online for free or at a much lower cost- you just have to do some digging. I was very dissapointed with the lack of communication from Penn Foster. No one is checking up with you to see how you are doing, there is no sense of community, no inquiry or even an introduction from a professor/instructor. Not much direction either, you are really on your own. Customer service was always helpful though.

5 out of 5
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Degree: Medical Assistant
Graduation Year: 2012

Unsure of dates-helped in health class at vocational technical school I was attending, and also added more background knowledge while working at a personal care home and also as a direct care aide in a nursing facility. The hospitality/hotel management course helped me to understand the background of the hotel industry I previously worked in, along with working in the retail environment. Due to the background I had, I was asked if I would like become a manager-in the store's management training program. Also, I was able to make self -directed decisions as per observing residents, apply emergency help where needed as per staff training at each facility I worked at. I am indebted to this school for my background training in each related field, including a diploma from a technical school that trained is to become an EKG technician along with pleobotomy training which led me to doing finger stick testing in an assistant care home, all which enabled me to work at each facility without direct supervision, but had access to a supervisor as needed, along with several commendations, I wouldn't have received these without the help you gave me or the training I could also apply to each position I held. For this I am very grateful. I was able to add hazmat training learned for each field I worked in., including cleaning up blood in the retail environment. You can apply anything learned and apply it to other work environments. Both the medical assistant,and the hotel management courses were for a diploma. along with the EKG combined course

1 out of 5
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Degree: Liberal Arts
Graduation Year: 2014

Worst school don't waste your money and time.this school isn't a school it's a scam for your money $2000 for nothing.they don't have anything but greed for money that's all they don't care if you succeed. Don't enroll it's a scam they are a bad school.

2 out of 5
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Degree: Higher Education
Graduation Year: 2015

I paid to have my diploma and transcripts sent second day delivery and come to find out the do not offer that service so they took my money and I have no diploma and the are giving me a hard time about refunding my money...... Please train your staff the value of honesty it is not nice to take peoples money for a service you don't even offer!!!!!!

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