Penn Foster College Reviews
Student & Graduate Reviews (150)
I'm almost half-way through the Medical Coding and Billing diploma program. They aren't terrible, but not great if you need help or work through it at a rapid pace. Here are my feelings so far:
1. They break everything up in tiny, bite-size chunks so it's easy to learn on your own - I like that (even if the easy stuff is boring, it's better than jumping in over your head).
2. The materials (textbooks) are available online. This is a good thing because they can't keep up with me and I'm always waiting on my next shipment. I'm not too crabby about this because I'm guessing most people don't get 2/3 of the way through their program in one month.
3. I have spotted some errors in the textbooks (that I know of). This makes me nervous. I'm working on Business English (my last gen-ed) and the answers to the self checks are so inconsistent it's bordering on ridiculous. Is the word "state" (as in state championship) a conjunction? Because there is NOTHING in the textbook that indicates that it should be. According to the answers to their self-checks that word IS a conjunction. In one question they indicate that the word "This" at the start of a sentence is a pronoun. Two questions later it is not considered a Pronoun (used in exactly the same way). ?????
I'm 37, I'm rusty on my grammar. This means I am confused and very nervous I won't pass the exam on this section. I'm not confident the info in the text is reliable now.
Because it is Sunday I can't get a hold of anyone. I can't use the student forums because I didn't sign up for them earlier (I'm guessing the person who approves this is off today too).
I'm not irate about this. I do understand that getting help is going to be more difficult with an online school. Emails take a few days to a week to be answered.I do have to say, in the two times previous I have emailed my experiences were fair to positive. The first response was scripted and cold. The second person who responded (different question) was warm, kind, positive, and encouraging. I'll have a better idea on the school as a whole when I'm done. I'll review again then.
The only reason I marked that I would not recommend this school is because of the errors in the textbooks I have found so far. When I have reported the instructor was very cool and promised to get it fixed. Hopefully they are as cool about all these new errors.
But reliable, correct information seems like it should be a basic.
I am currently in my second semester at Penn Foster and I am frustrated beyond words. I appreciate the courses and they are full of great information, however very few of the instructors are polite or even helpful. Dr. Margi, who is the founder? dean? , is snooty, snoty and not helpful in anyway. She seems irritated by questions and will give you the most general answer (probably a copy paste) just to get you out of her hair.
Infact, I found out some of my work was being credited to other students, when I emailed her she said I needed to change my user name and start over with class participation credits, there was nothing she could do. I was frustrated and wanted to understand why..she continuously avoided my questions, never answering them, made me feel stupid, and accused me of things that I have never done.
If I ask for assistance on line..it usually take several days..if at all, to get a reply. Tom and Ann in student services are wonderful and very nice..those are the only two that have shown any interest in my success. In order to start a new course, you have to wait at least 1 week to get materials..upon asked-even if I paid-to expidite their shipment, all I got was "there in no way for us to send your materials any faster than they already are" REALLY!??
Put it this way..I have taken about 56 courses thus far..each course I have waited and average of 1.5 weeks..you do the math..thats a lot of time wasted AND paid for might I add.
I am already in semester two, half way finished, and I don't want to have to be told my credits won't transfer or what not, so I will finish with Penn Foster, but I would not recommend it to anyone.
I took a Medical Terminology course in 2008 and finished it in 2009 well then I lost my job when I was laid off. This course helped me get another job and I'm now working and taking the Medical Admin Assistant course and I'm happy. I've taken 3 tests since I enrolled in Mid March 2011.
I can afford the monthly payments, I am basically getting a confirmation that I know what I'm doing I just need this piece of paper to prove it. I'm self sufficient and this is perfect for me. I do it at my own pace. Weekends, at night when I can't sleep, during my lunch at work....If you are focused and want to learn this program is perfect for you.
The most important thing is that you are in control. You have to work at it and it's not up to the school to babysit you, this is not for most people. I've talked a couple of my older co workers who thought they couldn't go back to school to check out Penn Foster I think it's a great way to go and they have the discipline to do the course work. My next class will be in Medical Coding and billing but I want to take it when I'm ready. With this next diploma I hope to have a more secure job. This is a good school for what I need and I would recommend this to anyone and have.
I am currently enrolled at Penn Foster College and I am getting my associates in Early Childhood Education and so far I love it. I just print my info that I need off of the website because they do not send my books fast enough because I take two exams a day so I can get finished in one year and that is going great so far.
I love the payment plans and I did have to put my loans in forbearance because Penn Foster College does not comeplete forms that want you to specify that you are a full or part time student and that is what I will be doing until I complete my Associates.
I think that they offer a wonderful program and I would recommend this to anyone that can learn on their own, a single parent, or a person working fulltime and does not have time to sit in a classroom!
Well, I have heard lots of reviews and I have only good things to say about Penn foster. I have my Medical Coding billing and Coding. I went and set for the certification and passed.. I only paided 49 dollars a month for school witch is great.... Right now I have a job working at Lockheed doing medical billing in the medical department... GO AHEAD AND TAKE CLASSES AT PEN FOSTER>>>
For those of you that are having problems, you are in a minority. I am taking the Graphic Design course and if you think the materials are out of date you are entirely wrong. Adobe CS5 just came out in about the middle of 2010, I started my InDesign portion of the program at the end of 2010 and received the InDesign CS5 software. Plus the text book was also for ID5.
If you have received any textbook that is old it is probably because there is not a better textbook available that will give you the most complete information. I read in the agreement that you have to payoff your tuition withing 6 months of completing the course. Yours might be different, depending on your version of the handbook. For those of you that haven't finished paying, keep in mind that their payment plan is interest FREE! If you pay your bills then there should be no problems.
OK..I wish to God in heaven that people would stop calling Penn Foster a scam school..I started taking the Vet Assistant course a few years ago and i was very, very, pleased with the program..My books were on time, customer service was very helpful and i was impressed with the material..I decided not to take it anymore, and received a bill in the mail, which i expected. You see, i actually read the contract and enrollment forms, and if you decide to drop a program, you'll have to pay a certain percentage, depending on when you dropped..
Sometimes schools make mistakes..Maybe you didn't get your books on time, maybe someone was rude to you..It happens at any business!
Right now I'm in a brick and mortar school and have had numerous problems regarding financial aid, course material and few other issues..You see, no matter what school you go to , you can have problems. All of the negative reviews I've seen on Penn Foster are laughable..You have to read contracts and do research folks! What school is going to give you a diploma before you graduate??
Some schools may NOT accept credits from Penn Foster, but a lot will..Another thing i noticed about the negative reviews is that they are petty..No school is perfect..But from my experience, Penn Foster is an excellent school..It's accredited, affordable and fits the needs of a lot of working adults, single moms, people that can't go to a brick and mortar school full time..As soon as I'm finished with my current program at the brick and mortar school, I'm enrolling in the Bachelor's in Criminal Justice program at Penn Foster..It looks like a great program...I can't wait to start!!
I find Penn Foster, to be an excellent school. The work is challenging, the instructors are excellent once you set up a decent rapport with them. My books arrive in a timely manner. The fees, (please do your research)is unmatched to any other online school. Yes you do have to prove that you graduated from high school either before you are accepted or once you have started your classes. All I can say is do your homework and do your research, this is truly one of the better online schools available.
After deciding that I wanted to become a RVT I researched schools. Since I wanted to continue to work FT online seemed like the best option. The reviews for PennFoster were great so I went for it. My first semester went great until the end. Then odd things started to happen. Everytime I would call the school to find out where my books, forms, and paper work were I was told. "Opps! A glitch in the system." Those glitches cost me 6 months in total by the end on the first sememster. I was still okay and felt that they just needed to get things worked out.
Then it took 6 more months to get enrolled for semester #2. I called for my form 10 times. Always "a glitch" being the problem. I begged to pay online or over the phone and was told that it was not allowed after the first semester. They also wanted me to pay them when I had a ton of credit after paying in full for both semesters and having transfer credits that took classes off. I contacted Dr. Margi on several occasions to get snotty unhelpful replies.
The webnair classes are great as long as you have a good professor. 7/10 times you do. But I still haven't finished my 2nd semester (starting 3 years ago) after passes classes and procotors exams well. They have refused to explain why my pracitum paperwork keeps getting sent back to me. Just sent it back in for the 6th time. After I fixed what they needed the 1st time. Which BTW, wouldn't have been an issue if they had sent me the info in the first place. They lady I spoke with, Mary, at Student Services told me to just print out the 116 page booklet they should have sent me.
I'm sick of being pushed around. I should have been done with this school and be taking my boards. But instead I've been stuck in limbo. I'm just praying that CCCC is gonna take the credit for the classes I passed. I'll be shocked if they do. This school is a scam in my book. At least for the Vet Tech program.
I used the Dog instructor/trainer Certificate program in '07 and was pleased with the results. Some of the material was old, but the methods are still used today. Some of it was intense (like all of the animal anatomy) Later I decided to go back to collage and finish my digree in other studies, and much to my surprise the collage in my state transfered the credits from Penn Foster and actually aplied them. So if the UW takes accepts my credits from Penn Foster, then other collages might not have a problem with your credits from there.