Penn Foster College Reviews
Student & Graduate Reviews (138)
My bad encounter with the school starts when they send me my books late and sent it to the wrong address which delay my whole process. When i contact the student service, they all gave different excuses and none of them actually help to solve the issue. When it was exam time, they sent the exam to the wrong address again and i had to wait for 3 weeks! The staffs there had no idea and alreadys refer me to the website! My question is why are the student service staff there if they are not there to help with our questions or problem???
I honestly feel that my tuition money was completely a WASTE at PF. If you are considering this school, PLEASE LOOK AT UR OTHER OPTIONS! There are other schools with better accredidation, better credit transfer,that will provide you with a greater education.
I love motorcycles but was worried about not having money to go to "MMI",or "WYOTECH",so I looked up Penn Foster and,the time,and the money was right so was the idea that I could take my time to get my degree,the only negative is lack of hands on,with this school,but I have gone to custom bike shops told them what I was studying,and asked if I could come learn hands on for no fee,and to my surprise the said"YES",but as far as I'm concerned this school is worth it to me an my time and money,everything comes in on time,they don't call and hassel you for money when your a little late on payments,they even give you three grace periods,meaning the move your monthly payment back a month,so it was easy to save up tuition,and get it paid in full,plus the huge bonus of tools I got at the end of graduation,no this school is not for everyone,but,IT SURE WORKED FOR ME"!!!
I was looking up some reviews awhile ago about this school and I saw that several people had complained about numerous things. But, I still chose this school despite these accusations. I have found none of those complaints to be valid, at least not in my case. Many people keep insisting that this school is a "scam" and "only wants your money" but the reality is, I did research on tons of other online colleges, and Penn Foster was actually one of the cheaper ones.
The University of Phoenix (which is the REAL scam) wanted $8,900 from me for an associates degree, AND demanded that I have to log on every single day to get credit for attendance. Penn Foster on the other hand is only charging me $4,200 for an associates degree and this includes textbooks, shipping fees, and normal tuition. So, for everything, it's only a mere $4k. PLUS I do not have the pressure of logging on every single day, which is perfect for me because with my crazy hectic work schedule I'm lucky if I find the time to eat some days! And isn't the whole point of a distance education to be doing it on your OWN time? That's what I really enjoy about Penn Foster.
There have been times when I've completed a class within 3 weeks, and times when I've completed a class within 2 months, based on my work/personal schedule. They do not penalize for taking a long time to complete assignments because THERE ARE NO DUE DATES!! AWESOME!! And they allow you to skip ahead and go back to an assignment later. They are always quick with their shipments. I have gotten books as little as one day after they sent me an e-mail saying they have been shipped. The longest I ever waited was 4 days, and that was only because it was a holiday weekend!!
Another complaint I noticed a lot of people saying was that the course material isn't enough. Really ?? Would you like for me to upload some photos of my 700 page biology book or my 600 page psychology book? Yea, didn't think so. Case closed.
Whenever I e-mail them with a question, I always get a quick reply (except on weekends, as they are not in the offices) I have gotten replies as early as 8 am and as late as 7 pm. That's pretty good, in my opinion!! I honestly have nothing bad to say about this school. They even e-mail me with inspirational quotes to congratulate me when I complete an assignment. I always read these quotes, and sometimes post them as statuses on my Facebook account.
Overall, I am pretty impressed with this program and I am very glad that I chose to get away from the university of phoenix and switch to Penn Foster. Also, I just wanted to mention that most people who write bad things about this school are ones who didn't even complete it, didn't take the time to research if this is the right school for them, and are mad because they left the school but still owed money. Well, sorry to break it to you but if you started your program, didn't like it, then left, you are still obligated to pay for the time you were enrolled. That's kinda common sense, right?? Everyone's different, this school may end up not being what you want and that is ok !! but at least man up and understand that you still have to pay for the little time you did use their services. That would be like going to a restaurant, eating a meal half way, deciding you don't like it and then demand your money back ! That doesn't happen, just like it doesn't happen here. Well, I hope my review meant something to someone and encouraged anyone to join this school. I recommend it to anyone !!
I enrolled in the Jewelry Repair program, but found the materials to be poorly written and very light on content. The lessons were shipped...slowly...and were very thin booklets with large print and many pictures as if to make the content more than it actually is in order to justify the cost of the program. I cancelled the program after two extremely simple exams. Now, the problem is, I paid $75.00 for these two booklets and simple exams and am being harassed to pay an additional $40.00 for shipping, and $75.00 for "administrative fees". These are fluff fees for no service rendered.
These people call two and three times daily, after 10:00 pm and frequently feel its necessary to threaten me. Their continuing statement is that I signed a contract. This is true, I had to sign the contract prior to seeing any class content. Yeah I know, shame on me, should have known better. No reputable school would ask its students to sign a contract, much less prior to showing the goods. So, BEWARE.
They did need a copy of my hs diploma. I set up payments of 49mth and it was auto payment. everything went very smooth. no hassles. Responses with in a day on any questions.
I recieved my books & materials timely except once.The only thing out of date are the videos, just the hair style of the people in them is old, lol, but the point of the video is utd. They are nationally accrediated.
,p> the vets office i started in accedpted my transcripts,(pf will give you once you have completed payment for the program) they are accrediated with the avma, which is HUGE in this line of work. its a good school not a scam. i just enrolled in my next step, the vet tech program they offer with the associates degree. you take a math and reading exam just to make sure you can comprehend the course work, then they send you the first set of materials. HIGHLY RECOMEND!!!
This type of learning is not for everybody, and if I had it to do over again, I may not have attended this school. However, that is not a reflection on how the school itself operates, I am just not the most self-desciplined person, but I am happy with my choice. I just wouldn't do it over again.
I have never had to wait to long for materials to arrive and any calls or emails to the school have been handled quickly and professionally and the student website is very well done with everything at your fingetips. The proctored exams are hard and If you do a half-as*ed job on projects, the instructors will call you out on it. They have high standards and poor work will be rewarded with a poor grade.
The school is NOT A SCAM, but it's NOT FOR EVERYBODY. The best part about this school is that my tuition will be paid in full when I graduate and I will not have to worry about having thousands of dollars in student loans.
Don't take this course unless you are prepared to learn medical terminology and in depth A & P! I didn't think you would have to know SO much medical stuff just to be a personal trainer!
ALSO FOR THE SCHOOL IN GENERAL: They are all well and good until you go to drop out! I only finished 3 tests and I got a refund of 1/4 of what I had paid into it! IT IS A COMPLETE RIP OFF!!!!! Find a better school! The books seem cheap and crappy and I would be surprised if I had finished this course and actually got hired because no one has even heard of them and employers and always hesitant to hire someone who did everything online and has no hands-on training! Do yourself a favor and STEER CLEAR!!!
I am doing the BS in Management and LOVE it. I can work at my own pace, work full time, go to school and its great. I have not had one problem yet. I am also doing the certified personal trainer course through the career school and i am almost done with it and love that as well. It is affordable and a real education!! I recommend this school to anyone looking to work full time and take classes to get a degree!!
I'm almost half-way through the Medical Coding and Billing diploma program. They aren't terrible, but not great if you need help or work through it at a rapid pace. Here are my feelings so far:
1. They break everything up in tiny, bite-size chunks so it's easy to learn on your own - I like that (even if the easy stuff is boring, it's better than jumping in over your head).
2. The materials (textbooks) are available online. This is a good thing because they can't keep up with me and I'm always waiting on my next shipment. I'm not too crabby about this because I'm guessing most people don't get 2/3 of the way through their program in one month.
3. I have spotted some errors in the textbooks (that I know of). This makes me nervous. I'm working on Business English (my last gen-ed) and the answers to the self checks are so inconsistent it's bordering on ridiculous. Is the word "state" (as in state championship) a conjunction? Because there is NOTHING in the textbook that indicates that it should be. According to the answers to their self-checks that word IS a conjunction. In one question they indicate that the word "This" at the start of a sentence is a pronoun. Two questions later it is not considered a Pronoun (used in exactly the same way). ?????
I'm 37, I'm rusty on my grammar. This means I am confused and very nervous I won't pass the exam on this section. I'm not confident the info in the text is reliable now.
Because it is Sunday I can't get a hold of anyone. I can't use the student forums because I didn't sign up for them earlier (I'm guessing the person who approves this is off today too).
I'm not irate about this. I do understand that getting help is going to be more difficult with an online school. Emails take a few days to a week to be answered.I do have to say, in the two times previous I have emailed my experiences were fair to positive. The first response was scripted and cold. The second person who responded (different question) was warm, kind, positive, and encouraging. I'll have a better idea on the school as a whole when I'm done. I'll review again then.
The only reason I marked that I would not recommend this school is because of the errors in the textbooks I have found so far. When I have reported the instructor was very cool and promised to get it fixed. Hopefully they are as cool about all these new errors.
But reliable, correct information seems like it should be a basic.
I am currently in my second semester at Penn Foster and I am frustrated beyond words. I appreciate the courses and they are full of great information, however very few of the instructors are polite or even helpful. Dr. Margi, who is the founder? dean? , is snooty, snoty and not helpful in anyway. She seems irritated by questions and will give you the most general answer (probably a copy paste) just to get you out of her hair.
Infact, I found out some of my work was being credited to other students, when I emailed her she said I needed to change my user name and start over with class participation credits, there was nothing she could do. I was frustrated and wanted to understand why..she continuously avoided my questions, never answering them, made me feel stupid, and accused me of things that I have never done.
If I ask for assistance on line..it usually take several days..if at all, to get a reply. Tom and Ann in student services are wonderful and very nice..those are the only two that have shown any interest in my success. In order to start a new course, you have to wait at least 1 week to get materials..upon asked-even if I paid-to expidite their shipment, all I got was "there in no way for us to send your materials any faster than they already are" REALLY!??
Put it this way..I have taken about 56 courses thus far..each course I have waited and average of 1.5 weeks..you do the math..thats a lot of time wasted AND paid for might I add.
I am already in semester two, half way finished, and I don't want to have to be told my credits won't transfer or what not, so I will finish with Penn Foster, but I would not recommend it to anyone.