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Pinnacle Career Institute Online Reviews

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Student & Graduate Reviews (21)

1 out of 5
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Degree: Medical Assistant
Graduation Year: 2014

This school is a huge ripoff and I do not recommend it to anyone!!! They lie, manipulate and are highly unethical! They didn't bother telling me they weren't accredited through the AAMA to which my state requires all medical personnel to be. They pretended they didn't know but they did. The laws were changed/passed in my state before I even began my classes online. They lied and I found out because I was offered an interview with a very highly recognized hospital and when I went to sign up for the AAMA test they informed me I couldn't take it because my school wasn't accredited!! This school tried to weasel their way out of the truth, they told me that I should just go to school in my state than but I am so far in debt from school tuition that I will NEVER go to school again!! They are a HUGE RIPOFF, they fire people left and right, they change their name when everyone catches up with them and starts researching them legally....it's unethical and NOT COOL!!!

1 out of 5
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Graduation Year: 2014

Well first off the school staff never gets back with you unless they want something and the other part was the "oh we can place you in a job or at least get you information on jobs, we have several companies waiting for your graduation date" lies the school has done nothing for me, what leads they have gave me are bogus.. I wouldnt recommend this place to nobody unless they want to pay a lot for nothing.

1 out of 5
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Degree: Medical Insurance Specialist/Medical Biller
Graduation Year: 2010

I began on-line classes with PCI in 2009. In the very first week, I observed errors in the definitions of anatomical terms and pointed them out to the staff at the school. They did not send out a student wide e-mail advising of the errors until week 6 to the student body, taking these same courses. 2) The text books had additional editing errors, as there were entire paragraphs that had evidently been cut and pasted into the middle of a sentence on a topic entirely unrelated to what they had pasted. You would be reading a sentence and mid way in it, another had been pasted. Causing the paragraph as a whole to make little to no sense. 3) The text is not written in proper form; meaning it does not build on your knowledge from one topic to the next. It has poor flow. Nothing like what you are taught grades 1 - 12. 3) They fired the super intendant of the Medical billing and Coding department, my enrollment advisor and all of my teachers, during the 10 months I was there. They advise the staff and students that the school was growing. Why then would you not hire more staff vs. firing them during the middle of a class. Not a singal teacher ever appeared in the assigned time chat discussions and students were discouraged from chatting with each other for assistance. 4) They charge 14K for no teachers. I was teaching myself and a 4 pt. student, with computer generated exams that were grading incorrectly. And always referred to the success coordinators (though kind and gd hearted individuals), knew nothing about my courses and did not have access to the books or exams to see what I was talking and asking about. Told me, "you seem to understand the information from what I can tell per what you have been sharing with me." 5) The teachers (the one min. you may have to catch one before they were fired, explained they were being fired, because the school was growing). Who thinks that makes any sense? 6) I have since learned the school changed it's name after having been previously sued by 19 students who took classes in person at the school and said the teachers would give assignments, then leave the classroom. The students won the law suit. 7) I want a refund. I do not feel I should have paid for anything but the books, given the obvious fact that I had educated myself. 8) Who needs success coordinators when you are paying $14K? That should be more than enough motivation in itself. If anyone learns of a an active lawsuit to get bk what you loss, please post here and let me know. 9) I too did not receive help from them in passing my licensing exam or getting a job and it is now Nov. 2013. What does that tell you? I have had a couple other jobs, but they were temporary and I was laid off and unemployed when I took the courses.

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2 out of 5
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Degree: Medical Billing & Coding
Graduation Year: 2012

This school sounded good to start with but is now my nightmare. I can not get anyone to call me back. I can't find a job in my field and this school will not help me for what ever reasons.

I am in the middle of getting a lawyer for my financial issues with them seeing they have my private third party payer as a "Scholarship".

Nothing but issues being an online student. The campus life with this school may be better but I wouldn't ever do online with them again.

1 out of 5
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I would not recommend this school for a few reasons, I graduated with an Associates degree that is only a degree at their school. If you tried to transfer any of the credits to a community college or University they would not count for anything. Very expensive school for something that I could have bought any of the books needed for certification as a personal trainer and read them myself. They tell you lots of hands on but it is mostly someone reading out of the book to you.

3 out of 5
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Do your research. Just because it seems easy, doesn't mean it is worth it. This school is just like the rest. Online school is easy and it won't get you anywhere. Go to a university that challenges you. Then you will get to where you want to. Good luck.

5 out of 5
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Graduation Year: Sept 2011

I think this school is a great choice. I was searching and then they called me and we set everything up within a week, I started and now I am two months away from graduating!! I a super excited.

I am not going to lie the classes can be challenging due to learning the material so quickly but if you put the time and effort into it, I wouldn't change it. I have had nothing but a great experience with the instructors and school staff. The student success coordinator calls you about every course to make sure everything is ok and you’re not having any problems, you get book reminders to order your books so you can have all your material for your next course, I have a career coordinator who has helped me do a resume, and calls weekly to see how job search is going, and if they have found jobs for you. They also do a mock interview so you can be prepared for your interview.

I have been told the tuition is a little high from other people in my area who have attended school in the same career, but am happy with my decision, I was able to attend do my school work online which is great so I didn’t have to take my son to daycare to attend school.

Thanks PCI, I recommend anyone who wants to attend the school to consider this one, have not had any problems and they are very understanding. They send you dean’s list certificates, and excellent awards for each course, I got an excellent award after almost all my courses, and made the dean’s list twice!!! Very exciting. Hope this helps :o)

4 out of 5
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I personally know other graduates of this school. They all highly recommended the school in question.They all received jobs shortly after graduation . I decided to peruse my career at this school.

I enrolled recently and it was very positive the staff was very helpful in getting my finances for the tuition Skip Lantry is a person that you will like very much he is on top of issues even when he was off schedule he would answer my questions at night by e-mail they had me registered in no time .

even though the tuition is a bit more I would rather pay it for a better outcome these folks have shown me their colors and they are all positive. i am looking forward to the classes ahead.really excited

4 out of 5
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The Medical Billing & Coding program was a great program overall. However, their tuition is a bit high in comparison to some local schools. However, due to my work schedule, I found taking online courses much easier. The instructors were always very helpful and would work with you when you had problems. The program director was usually there as well. The problems began after graduation...because I lived in a different state (as most of the online students did) their ability to help in career placement was minimal. I have had to do everything on my own and still have not found a job. They say they are going to help you and this is one of their biggest perks, but you never hear from them. And even when you ask for the help they tell you to keep looking and utilize craigslist (which isn't very safe to begin with) and other sites, so you are basically doing everything on your own. They have your money so you are of no use to them anymore. I HIGHLY recommend seeing if there are any local colleges that you could either take night classes at or online courses. Something like Kaplan or U of Phoenix that has a school near you, before using this school!!!!

4 out of 5
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Everyone here is very nice and they want you to be successful. I am currently enrolled at PCI Online and I am taking the course...Medical Billing and Coding. At first it seemed like it was gong to be hard. I consulted the teacher with my problems and they were resolved very quickly. When it's time for you to get your books for your classes, they send you an email to go to the online bookstore. You don't have to worry about going out to a campus and ordering your books; they are delivered to your doorstep. This course will help you succeed in becoming a skilled medical biller and coder. I would recommend this school to everyone.
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