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Southern New Hampshire University Online Reviews

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Degree: Information Technology
Graduation Year: 2015
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SNHU is an excellent school that's offers some excellent classes. It took 3 years of hard work, but I now have an AS and a BS in CIS. The staff was excellent and supported me throughout the three years. Now I'm working on the Masters degree in data analytics.

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Degree: Culinary Arts
Graduation Year: 2013
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I loved college and it was the best four years of my life! The only thing is that it is very expensive and paying back student loans is very hard

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Degree: General Studies
Graduation Year: 2015
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The college was fine. I really dislike school but education is extremely important. If I had to do it all over again I would go to Southern New Hampshire university again.

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Degree: Creative Writing
Graduation Year: 2015
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SNHU has competitive tuition and their instructors are responsive. I have completed two online degrees at different universities. I like them both equally and find that success in large part is up to the individual student. It is not easy and no one can manufacture time or individual attitude.

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Degree: MBA in Finance
Graduation Year: 2015
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I hate to see some of the negative reports about SNHU because I feel that those individual was unable to accomplish their goals at SNHU. All the things that I have learned at SNHU is similar to the things I learned as a undergraduate but SNHU was more in depth with their material , also as a undergraduate I graduated from a top 10 business program in NC which they tell you that SNHU business program is no joke and it's consistent with some of the tasks that I do at my current employer and past employer. I'm proud to say SNHU gave me a great education.

2 Comments
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TIMOTHY SHEARER - 11 days ago

WELL,THEY SURE DIDN'T TEACH YOU HOW TO WRITE A LETTER.WITH PROPER WORDING?...SOME SCHOOL OF LEAENING....

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Christian - 10 days ago

Thanks for your review. Im scheduled to start my MBA (information Technology) in the fall. Im currently in DC working as a clinical informatics analyst for John Hopkins. Im hoping this MBA at SNHU will promote me to a management postion. How was the job market once you completed your MBA?

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Degree: Physical Sciences, Other
Graduation Year: 2015
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I graduated with an associate degree, and am returning for a bachelor's. The advisors are great, and return calls and e-mail promptly. Instructors are knowledgeable. Beings my classes were online, I was expected to prioritise and keep up with my own work. But when I needed someone, they were always available, and worked with me when needed. As far as financial aid, it was easy to navigate and I always received a prompt response

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Degree: MBA in Healthcare Management
Graduation Year: 2015
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Great MBA program! I'm shocked people have so many complains. I'm in my 5th term my advisor is Deanna and she is very helpful. Snhu do follow up calls asking how your classes are going and ask if I have any questions. I usually always get a fast reply from my advisor at times while I get lazy to reply back but snhu keeps up with it. So far all my professors reply back to me, are very active online, and reply to any questions I have. Since its online program I'm worried how I'll find a job after and how their job fairs work I'm working on getting an answer on that but overall the school is simple and fast and staff is nice. I once called one stop and they answered all my questions. I'm very picky when it comes to customer service since I have my own business but everyone here has not gave me a chance to complain. My advice to you would be have a great advisor if he or she is not helpful switch advisors it makes a difference.

1 Comment
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Kerri - 5 days ago

Hi Marium,

I am planning on attending SNHU as an undergrad majoring in Healthcare Management as well. If you don't mind sharing with me, how difficult was it for your to find a job with your degree after graduating SNHU?

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Degree: Marketing
Graduation Year: 2015
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When it comes to SNHU and your future education look for alternatives. SNHU is not the great, helpful community-based online program that they purport themselves to be. The commercials make me choke on the inconsistencies that I have experienced when their testimonials are on. My experience with SNHU was arduous, from the advisors, to the instructors, even the other students in the ‘classes’. Many instructors did not create the lessons plans so asking them questions about the goals of the assignments are pointless. I had one instructor reply to a lengthy question about how a particular assignment was to be completed and the response was essentially “I don’t make up the assignments. How about you try your best.” I also had an issue with an advisor who was more of a nuisance than a guiding and helpful force in the University. She would call constantly and ask me how I was doing in my class and then tell me what grade I had. Complete waste of her time and mine, but when I asked questions about my financial aid or what other elective where available I would get handed off to other people in other departments after being on hold for what seemed like forever. I asked to get a new advisor. That caused quite the uproar. After about two weeks I finally got a new advisor, but the road getting there was ridiculously convoluted and filled with “I can’t help you with that.” Or “I’m not sure.” I think I spoke to over six different people over the course of the two week period that said they would “Take care of it.” Only when I asked to be CC’ed on emails regarding my change in Advisor did I start to see how poorly the inner working of this institution were. Their OneStop Office, a terrible misnomer, is a network of individuals separated across the country that has got to be the most ineffective group of people I have ever tried to work with. No one knows anything, but someone on the other line may be able to help. The administration has a right hand who doesn’t speak to the left, the advisor was more of an annoyance than a help, and nothing infuriated me more than having to file and fill out COCE Dispute Forms about instructors which the Advisors are not quick to give out. I have read online that there are a number of people, including myself, who have felt as though there was a clear and obvious bias and discriminating behavior that the instructors inflicted upon their students. My advisor at the time tried to downplay and backpedaled in an attempt to make it seem as though there was nothing there when there very clearly was. The instructors are fresh out of their own degrees so if you want to learn something and not just spit back the information for that week/module I would suggest another learning institution. For someone who has attended this college for four years, there cannot be anything worse out there than this. I will not be continuing my education with SNHU as soon as my current degree is completed.

5 Comments
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Karen Mercedes - about 2 months ago

I made the mistake of requesting information on one of their graduate degree programmes. I clearly requested email only, and all I asked for was information on that programme, and also clearly stating I was not planning to matriculate for at least another year. From that moment forward, I was inundated with multiple telephone calls each day from their salesperson (I hesitate to call her a representative) - and when I blocked their main call, she started calling me from her personal cell phone number. After a week of my not answering the phone, she finally, FINALLY emailed me telling me their term was starting in a week (!), but there was still time for me to matriculate if I desired. I told her that while I was impressed by her relentless persistence in attempting to contact me, that she had completely ignored what I asked for in my initial request (no phone contact, only a brochure on the programme, no interest in matriculating until 2016), and I still had not received the information I actually requested. She apologised and send the information. I replied with a "thank you, please don't call me again - I will call you when (and if) I am ready." So guess what - I am still receiving calls from SNHU! I am now so furious that I sent an email telling them not only to stop harrassing me, but that by doing so, they have absolutely guaranteed that they will never, ever have me as a student. I don't care how good a school they are - their desperation to get my money, and their inability to comprehend, let alone respect, very clear requests, is pathetic. I don't want to attend a pathetic school.

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Randall - about 1 month ago

Karen, you have it right. SNHU is in it for the money and therefore hungry for your enrollment. They hind behind that not for profit clause but use money to overpay themselves (salaries and hidden perks and nice offices). They lack ethics and common sense in every respect. University of Phoenix at least talks to their student and works issues out if you have an issues with them. SNHU acts like the IRS. Their complaint team is there to protect them legally, that's it. I urge you to file a complaint with the BBB and also the Department of Education. Do not call the school, they will not respond. No worries, it's not a quality education. It's equal to a community college level year one education. With online, all you do to write back what they shared with you and you get an A+

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Yahaira Vega - 22 days ago

I love SNHU. I was a little skeptical at first because it was my first online experience therefore I wasn't expecting a positive outcome but to my surprise the staff was great, my advisor was the best and the teachers really do put some emphasis on your education. The only bad experience I had with this school was my admissions counselor. She seemed to not care as to what I was looking into. Other than that it's been a pleasant experience.

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Wes - 14 days ago

Randall,

Do you have a degree from SNHU? I'm curious how long you went there. I've been going for 3 years now and could swear that the 7-10 page papers I have to write for every class are actually tough as well as the tests and quizzes. I transferred onlone due to my job, but was previously at Belmont University (not online). The education I have received from SNHU rivals that of Belmont which is one of the top Universities in the country. No it isnt the same as "community college level year one" and yes, it is a quality education. But, hey, you obviously are the expert. What do I know?

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shanay - 13 days ago

have you guys had any problem with financial aid. I'm having a very difficult time I sent all my information and I still can't get my refund all my identification is unacceptable

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Degree: Project Management
Graduation Year: 2017
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Currently entering my 4th term I can say the program is good to go. My co-workers have evaluated the program and have stated it is no joke. I started my course work, moved and never picked it back up. So back at it I go. It is a different feel, being online, but the content is the same using a majority of McGraw Hill online content. It is like anything else, you get out of it what you put into it. I chose SNHU as they have a brick and mortar school and are NCAA D2 as well as non-profit. This to me make them stand out from the diploma mills. Glad I picked back up and can't wait to finish. Credits from other institutions transferred with no issue.

0 Comments
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Degree: English
Graduation Year: 2015
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Originally started this program because they are one of a few who offer this as an online program. Came within two classes of graduation and ran into a young professor with little understanding how to manage or teach an online class. When I dropped the class the university charged me for the whole class while refusing to address concerns. It is strongly suggested you consider other options for school.

4 Comments
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Randall H. - about 2 months ago

File a complaint with the BBB. The BBB simply take complaints and do not much but it's good to record this experience.They make a killing on students that try and drop and have a history of charging for the full class. UOP does not do this. There makes 100's of thousands doing this yearly.

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Alicia - about 2 months ago

The school has a refund policy which clearly states that after the third week of class, no refund would be issued. Can't believe someone that close to graduation do not know anything about tuition charges and refund policy. Every school has this kind of policy.

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Randall - about 2 months ago

You are missing the point that Leroy makes. The quality and the ethics are nonexistent at SNHU. Let the him repeat.

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Timothy - about 1 month ago

I am starting my 4th term with SNHU & am already seeing the enrollment is a waste of time & money. The discussion board is a joke, and the Professors do not write their own lessons & in fact, are nothing more than facilitators for each class........... am going to seek out other options at the conclusion of this term........

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