Southern New Hampshire University Online Reviews
Student & Graduate Reviews (161)
To start off my review, I want to provide some background: I entered SNHU's program to switch fields, and had already graduated from another master's program with an online degree from a different school. The online learning concept using the Blackboard platform was not new to me. I am consistently a student that earns a 3.7-3.9 in an un-scaled setting regardless of whether it's online or in person. I am not going to get into SNHU's financial services or other support areas: this review is just about the quality and caliber of education SNHU provides. SNHU, for whatever they might have once been as an academic program, now remains little more than a degree mill. I do not make this comment lightly. I took a full load of their entry level courses. They have students obtain an ebook text and an online problem set platform from Pearson My...Lab, and then it's largely hands off. The adjunct professors they hire to run the classes do not post lectures, moderate discussion boards, or provide useful feedback outside of generic encouragement. Often, they will not respond to questions in a timely fashion. They will not connect the coursework to real world experience. You are on your own for your education with a textbook and your problem sets. There is no added value from the class itself. It's just the textbook. I'm not kidding. My other online degree (using the same platform) included recorded lectures of the in person classes and had extensive moderation of the discussion boards by the professor. Not even an ounce of that was provided at SNHU. For comparison, I did switch to my state's public university to more traditional program for the same degree (Master of Science in Accounting), and the experience is night and day, for about the same cost. The professors work in the field and bring the experience into the classroom, check in to make sure you are understanding the topic matter, explain why an answer is correct or not. SNHU, for all of their advertising that they do this, too, never delivered on their promises. I switched schools with a perfect score in all of my classes at SNHU. I was not struggling at SNHU, but I wasn't learning anything either. My new school (the public university) did not accept transfer credits: the program wasn't up to their standards. What concerns me even more than SNHU's course style, though, was my academic advisor. In a traditional setting, your advisor often is a professor in your field of study and can provide advice not only on what courses to take, but how best to prepare yourself for life after college. Broadly speaking, in this field, it's the CPA exam and a heavy reliance on landing a good internship. The advisor SNHU provided did not know the course of study or the professors, had no background in business let alone accounting, and more or less played the role of a customer service representative rather than an academic advisor. When I first brought up the concern that the professors weren't teaching or participating in their own classes, I was told my concerns were escalated to a Dean, but the only result in the classes themselves was the professor commented "Good job" on everyone's introductory post. No other feedback or insights. I cannot in good conscience recommend this program. If I were a potential employer, I would have trouble trusting the education graduates of this program received. As a student, we all know this is an expense process. SNHU may have a lower price point, but the quality of education is lower, too, and the cost could be quite high to have a degree, but not the skills to back it up.
The online class was good, staff was helpful when signing up. Unfortunately, they are very difficult when it comes to customer service after the fact. They work seamlessly and friendly when they are signing you up. Now I need a simple form for my taxes and it been like a root canal.
Great and exceptionally innovative learning environment with all the university's staff focused on making students' experience creative and fruitful. I also enjoy the numerous support I receive from everyone there towards making me grow and succeed. SNHU has truly transformed my life in all ways possible.
I enrolled at SNHU a few years ago because the demands of being a working adult make it virtually impossible to go the traditional route. I thought the online experience was wonderful and well laid out. However, if you do not have self-discipline and the drive to finish, you will be wasting your time and money. That could really go for any endeavor. Most of my instructors were very knowledgeable and fair. You must do the work, but they understand if "life" happens. For an undergraduate degree this is a great choice if the "brick-and-mortar" schools are not an option. For those who say this degree is worthless, I just got promoted and it was my degree (and hard work) that opened the door.
SNHU's online program lets you make up and finish a degree you started elsewhere fast. I would not recommend it as a four year program. The courses are all pre-fab and the faculty are all part-timers who do this on the side. They hardly know whats going on themselves. Its very much a mill and most instructors will pass you for the basic level work. There are some good courses, but its really a money making engine that tries to look legit. I hate to criticize because SNHU did help my finish my degree - I had horrible grades at 3 different colleges and they "accepted" me - its really open admission. While I did have to apply myself and stick with it, the papers are easy, there are no tests etc. I got A's on papers that honestly were not good. But, like I said, I was able to get the "degree" which I needed for my job.
I may say from personal experience that this school is a great school and for those who said it was difficult to get in contact with advisors please note that all of them are extremely busy too and they cant just be concerned with one student when there are a whole bunch of students they are trying to help and they have a personal life they have to attend to as well and they are very nice and try to return everything as soon as possible so next time you try and say something rude about a school remember they have personal lives to and they need a break once and awhile or someone to say something nice to try and help them out.
SNHU for me was an excellent University which I feel proud off. I did their online program and all the teachers were knowledgeable of the subject, reply to any concern right on time. My advisors were always supportive and always aware of my classes. Unfortunately, people tend to judge school by name or fame, but that is not what is really important. When those famous schools started, were not known either. People are the ones that makes a school or business well known for their excellent job. I personally believe that SNHU is a great school that offers many programs that will provide you the education and knowledge for the real world life.
I'm an originally the on-campus full time student, currently working on MBA program. Because some classes were not opened on-campus, so I took those classes from online. I understand some negative comments, since realized that the school runs their business so-well. The class that I took from online was a system of learning without lecture content. Wow, that was really tough. But still a same price as Face-to-Face. However, enrolling college (probably) comes from your own decision. If you confront with some troubles at school, don't just sitting around and complaining about it. Take an action and find a better option to make yourself satisfied.
DO NOT WASTE YOUR TIME AND MONEY ON SNHU! This school is terrible. They have ripped me off and no one will even email me back about a refund. I could not access basic tools on their site to even do my homework. The professors do not reply back and if they do, it is unhelpful and irrelevant. The website is not user friendly and they have links up that they do not use anymore. This school is the worst school ever.
Don't waste your money as may not lead to credentials expected. Some teaching staff are rotten at instructing. Many courses require designing an experiment. That's great, but not many businesses are conducting in-house experiments so coursework is difficult to connect to business rather than clinical content and even in some courses forbidden. Module 'lectures' are less than a page. Sometimes no textbook. Often times learning links to content that is not peer-reviewed. For $20k+, the student should expect better/richer course content. Unless already employed, this degree could be of zero added-value to your resume.