Southern New Hampshire University Online Reviews
Student & Graduate Reviews (153)
Great MBA program! I'm shocked people have so many complains. I'm in my 5th term my advisor is Deanna and she is very helpful. Snhu do follow up calls asking how your classes are going and ask if I have any questions. I usually always get a fast reply from my advisor at times while I get lazy to reply back but snhu keeps up with it. So far all my professors reply back to me, are very active online, and reply to any questions I have. Since its online program I'm worried how I'll find a job after and how their job fairs work I'm working on getting an answer on that but overall the school is simple and fast and staff is nice. I once called one stop and they answered all my questions. I'm very picky when it comes to customer service since I have my own business but everyone here has not gave me a chance to complain. My advice to you would be have a great advisor if he or she is not helpful switch advisors it makes a difference.
When it comes to SNHU and your future education look for alternatives. SNHU is not the great, helpful community-based online program that they purport themselves to be. The commercials make me choke on the inconsistencies that I have experienced when their testimonials are on. My experience with SNHU was arduous, from the advisors, to the instructors, even the other students in the ‘classes’. Many instructors did not create the lessons plans so asking them questions about the goals of the assignments are pointless. I had one instructor reply to a lengthy question about how a particular assignment was to be completed and the response was essentially “I don’t make up the assignments. How about you try your best.” I also had an issue with an advisor who was more of a nuisance than a guiding and helpful force in the University. She would call constantly and ask me how I was doing in my class and then tell me what grade I had. Complete waste of her time and mine, but when I asked questions about my financial aid or what other elective where available I would get handed off to other people in other departments after being on hold for what seemed like forever. I asked to get a new advisor. That caused quite the uproar. After about two weeks I finally got a new advisor, but the road getting there was ridiculously convoluted and filled with “I can’t help you with that.” Or “I’m not sure.” I think I spoke to over six different people over the course of the two week period that said they would “Take care of it.” Only when I asked to be CC’ed on emails regarding my change in Advisor did I start to see how poorly the inner working of this institution were. Their OneStop Office, a terrible misnomer, is a network of individuals separated across the country that has got to be the most ineffective group of people I have ever tried to work with. No one knows anything, but someone on the other line may be able to help. The administration has a right hand who doesn’t speak to the left, the advisor was more of an annoyance than a help, and nothing infuriated me more than having to file and fill out COCE Dispute Forms about instructors which the Advisors are not quick to give out. I have read online that there are a number of people, including myself, who have felt as though there was a clear and obvious bias and discriminating behavior that the instructors inflicted upon their students. My advisor at the time tried to downplay and backpedaled in an attempt to make it seem as though there was nothing there when there very clearly was. The instructors are fresh out of their own degrees so if you want to learn something and not just spit back the information for that week/module I would suggest another learning institution. For someone who has attended this college for four years, there cannot be anything worse out there than this. I will not be continuing my education with SNHU as soon as my current degree is completed.
Currently entering my 4th term I can say the program is good to go. My co-workers have evaluated the program and have stated it is no joke. I started my course work, moved and never picked it back up. So back at it I go. It is a different feel, being online, but the content is the same using a majority of McGraw Hill online content. It is like anything else, you get out of it what you put into it. I chose SNHU as they have a brick and mortar school and are NCAA D2 as well as non-profit. This to me make them stand out from the diploma mills. Glad I picked back up and can't wait to finish. Credits from other institutions transferred with no issue.
Originally started this program because they are one of a few who offer this as an online program. Came within two classes of graduation and ran into a young professor with little understanding how to manage or teach an online class. When I dropped the class the university charged me for the whole class while refusing to address concerns. It is strongly suggested you consider other options for school.
I had a situation where my instructor had some discriminating behavior and I shared it with my academic advisor and she was not helpful at all. Actually, she tried to down-play it and make it seem as if I was taking it wrong. My academic advisor and her immediate lead tried to convince me that there was no Dean of Students for the online students and there was basically no one I could talk to. I was informed of this third party on the outside that would look into the matter and that everything had to filled out on paper. As much as I have paid this school in tuition, I should have been able to speak to someone and not blown off being informed about some form. Oh yeah, by the way the academic counselor saw the email the instructor sent to me. The situation was not handled right and I will no longer attend a school that allow such behavior as this.
The classes are nice online but a lot of writing and the most stupid thing is the discussion board . I would like to say the a Advisor are always interested in your success they are nice, the professor are good, but the financial aid is the worst system you never could imagine I have been asking to talk to the dean and most of the time they say oh leave ur phone number he will call you back that's a lie. The worst thing is that they ask too much loans plus for they give u financial aid is a nightmare. I would recommend the classes in there but if u want study at SNHU least have all the papers actualized bc like I said financial aid is the worst of the worst they don't care about helping you most of the time they don't answer u back or when u call to ask ? They put you on hold to ask somebody else because they don't know.
I have only attended SNHU Online for 4 terms. Some of the advisors are difficult to get in contact with when you need something but they will call constantly if they need to get in contact with you. Second, when it comes to One Stop, FORGET getting any REAL answers. Save your money and go to an instate college that offers online degrees. The curriculum is just like at a brick and mortar, but again when it comes the financial side, you will get the run a round.
Southern New Hampshire University's online program for a degree in Creative Writing with a concentration in fiction was perfect for me. As a single mother of two children in school, working full time and with a full time life outside of work, this program has been excellent. The advisers and teaching staff were helpful. Anything I asked was answered promptly. Financial aid was explained to me and was an expedient process. Graduation was beautiful and I flew from California to go. I would recommend this college to anyone who needs to do an online degree. I will be getting my graduate degree with them.
I would highly recommend this school for anyone working professionals looking to expand their knowledge or high school graduates. The instructors are topnotch and will go out of their way to help you succeed. If you are looking for a school to get your bachelors or master give SNHU a try you'll be glad you did.
Advisors and professors have been incredibly helpful and attentive every step of the way. I did not feel like "another number"; I truly felt appreciated and encouraged to pursue my degree. Classes are well-structured and very clear-cut. Tuition was very reasonable, considering the quality of the education you receive. Fantastic experience all around!