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Southern New Hampshire University Online Reviews

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Student & Graduate Reviews (202)

1 out of 5
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Degree: Accounting
Graduation Year: 0

I'm in Arizona and was enrolled at SNHU Online. I had completed 2 courses with no issues. I paid for the tuition up front and my employer reimbursed me at the end upon evidence of course completion with passing grades. However, when my company announced layoffs, I was unsure if I could be reimbursed if I was no longer employed when I completed the course. So to be safe, I sent my advisor an email within the required withdrawal period explaining my concerns and requested to withdraw from the class I had not yet started and re-enroll in a subsequent term when I was confident of continued employment. He (Matthew Boyd) was out of the office and I received an automated out of office reply. I glanced at this on my phone and assumed he would handle the situation upon his return. I wasn't worried because my email was clearly dated within the withdrawal period. However, when I received bill for the tuition, I emailed Matt and his response was that at the bottom of his out of office automated reply was the statement that if my email was regarding withdrawal, I needed to complete the proper form and submit THAT within the required withdrawal period. I did not see this and as he never followed up with me, it was now too late to file "THE FORM." I asked him if I could go ahead and file it, he said sure, but it would probably be rejected as late and I'd have to appeal, which I did and I was denied. By now, I'd missed too much of the class to actually take it, but I was still responsible for $1,800 of tuition for something I did not receive. I was extremely disappointed in their bureaucratic approach to the withdrawal process. I clearly communicated my situation to MY ADVISOR and as I had NEVER had to withdraw from a course before, I was not familiar with the process. I had expected some assistance from my "Advisor!" While I'm sure this is all "legal,” it's just bad business and I would have expected some flexibility. I would have remained a student had they offered to work with me, give me credit toward a future course, or charge a nominal penalty rather than the whole $1,800 tuition for the class (as I did not benefit from any class time). So I felt compelled to drop out of their school and never return. This all happened in January 2013 and was unable to pay $1,800 with potential unemployment from layoffs looming, so I agreed to $100/month until paid. They enthusiastically accepted that....why not, it's money for nothing? I feared for my credit score if I didn't pay. I ultimately did not lose my job and probably could have paid the balance, but as I'm still waiting for some benefit from this investment of $1,800, I figure they can wait for the “free” money. I do not believe SNHU follows fair business practices and they are they instructors and course materials are mediocre. They are supposed to be "non-profit" but they clearly made $1,800 profit off me! So just beware if you are planning to attend SNHU Online. Be sure you study all their policies because they will not be flexible.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2016

Excellent school. I have read some reviews speaking bad about SNHU and it poor online degrees, but if you look at all the major universities they are all going online. PSU has a masters that is online, Georgia Tech masters online, a ton of undergrad programs from top schools are online. The argument is flawed to say online is not a worthy degree otherwise it would have died out long ago. I highly recommend SNHU and other online programs from established accredited universities it is worth it.

5 out of 5
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Degree: Computer Programming
Graduation Year: 2017

I love the help I have received through every course. If a person fails at this school, it is because he or she does not do the work at all. All any student has to do is ask for help or let the instructor know he or she is struggling with the material and help is given by other students, tutoring, the instructor, the adviser, and online material like Khan Academy.

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1 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2002

Before its nationwide mass marketing campaign two years ago SNHU offered an excellent online education to its students. It was top quality with great value. I know, I was a student at one time and so impressed I later became an adjunct instructor for the program over a period of several years. Now with its push for rapid expansion nationally it resembles more of a for profit diploma mill. It seems more is spent on advertising than on the quality of education they offer. This is a true loss for any would be or current student, not to mention those alumni who paid or are paying dearly on tuition loans to fund that degree at what is now rapidly becoming considered low grade and low quality. Direct experience has shown repeatedly that the administration which is growing by leaps and bounds is disorganized and has little concern for the quality of the curriculum that instructors are given to use, and instead are much more focused on developing methods to push students through the motions to up their enrollments and revenues.

4 out of 5
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Degree: MBA
Graduation Year: 2015

Ive gained more as a student in my time here (Jan 14-Present) then I did in my undergrad from (Sept 2008-Dec 13). Some classes are more challenging then others, and yes there are some professors online who really dont care. However I believe that the you find more who do care. Nothing is perfect. I have had in class professors who don't care as well. If you apply yourself it will get noticed. The amunt of effort and time you put in, will be seen by professors and you will be rewarded for that.

1 out of 5
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Degree: History, Other
Graduation Year: 2014

SNHU is running a grift on its students. Note that it gives you 3 credits for 8 weeks of work, instead of the normal 16 at a real college, but you pay as if you're at University of X or X State University. This system is in place so SNHU can suck down massive amounts of federal aid, not because it is the best way of providing quality education. SNHU exists to make money for SNHU ... tho' it is a not-for-profit unlike Phoenix and the other thieving dens. Regardless of the on-line schools' for-profit or not-for-profit status, at the end of the program, you get lots of debt for a sh!t sandwich without the bread. Now if you want to just fill a block, enroll here, but you should know that in the real world, people will in fact look down upon you for having a SNHU degree. SNHU is rotten to the core: they get only crappy professors (a great number of them educated only in on-line settings, which is why this is more a Ponzi scheme than a college) who make only $2200 a course (what's their motivation to go above and beyond for you when the prof is getting $110 on average for each student? ... that's $13.75 per week per student ... how many hours of the prof's attention each week do you think $13.75 buys you? -- about 15 minutes if your lucky); the work that students get away with performing is a pathetic (20 pages of reading a week in a class, for example) but the grades are inflated through the ceiling; and the staff designing the curricula have joke degrees (why do their deans, for example, have only MA degrees, and then from 5th-rate schools?). If you want a real educational experience, enroll at your local community college, earn your intro credits there, then go do the hard work and make the sacrifices at a brick and mortar school to get a real degree.

5 out of 5
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Degree: Small Business Administration/Management
Graduation Year: 2016

I have had a great experience with SNHU College of Online and Continuing Education. Application and enrollment were definitely one of the smoothest transitions I experienced during the year I transitioned out of the military. The school accepted all my recommended ATTRs credits and transfer credits from my previous traditional on-campus university experience. The Veteran Student Advisors so far have all been veterans themselves and had consistently made sure my ducks were in a row financially. I have never had a lapse post-9/11 GI Bill benefits. The courses are state-of-the art and I am always finding myself surprisingly pleased with how innovative the classroom software is. My professors have all been experts in their field and are prompt with feedback and grading. The online "campus" is very intuitive and all the resources are very well organized. News updates keep you "in the know" about university and regional events including some really interesting lectures, speeches, sports events, promotions etc. The electronic library is immense and I should say too that the campus is rather charming with very nice modern classroom and campus activity facilities. The ride to campus from Massachusetts is very enjoyable. I am confident that upon graduation, with the knowledge I have acquired here at SNHU College of Online and Continuing Education, I will be able to secure employment in my field and work towards my goal of owning my own business. I am so far 100% satisfied.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2016

I decided to write a review for Southern New Hampshire University for several reasons. First, I am a returning graduate student who is currently in pursue of obtaining a second master’s degree. I completed both my undergraduate and graduate degrees (engineering) at a state university. What I love so much about Southern New Hampshire University is their communication approach to talking to students. I have never received such kindness from staff members. On the contrary, I have had to deal with the constant headaches from disgruntled advisors from state universities. Southern New Hampshire is not prestigious; however, they provide an excellent education. College education is not about prestige. College is about obtaining skills through quality education. Southern New Hampshire University may be small compared to other colleges, but they’re big on providing great education.

4 out of 5
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Degree: Psychology, General
Graduation Year: 2015

I am currently enrolled at SNHU in the psychology program. I have experience with online schools so I was very reluctant to find a good one. I obtained an associate's degree from Kaplan university which was not the best online school. It was inconvenient attending seminars and the teachers were disengaged. I love that SNHU is an actual physical school rather than some made up online college. My advisors have been great and transitioning to the graduate program has been a breeze. I have six months left and I will be done with my bachelors degree. I am very pleased and happy that I decided to enroll at SNHU instead of completing another degree at Kaplan. I recommend the school to everyone who asks about a good online school. Best of all they are accredited and non profit! can't get any better than that!

5 out of 5
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Degree: Finance and Financial Management Services, Other
Graduation Year: 2014

I overall had a great experience at Southern New Hampshire University. First and foremost, I am not a spring chicken anymore. I was probably one of the few older people in every course. As a person from the “old school era,” I am not too technology friendly. Despite my lacking skills in technology usages, I decided to go on online to save time and money. Attending school online was the greatest experience that I have ever had as a student, especially at a university like SNHU. SNHU worked with me. The admissions department is friendly and patient. The continuing education offered by SNHU is truly fantastic. I never felt pressured to rush or cram for exams or papers as the way I did during my undergrad years at a traditional university setting. Everyone is entitled to their personal opinion. Personally speaking, SNHU provided the education at a fair price. I had good instructors (except for one) and the course work load was definitely challenging. When I received my MS in Finance, I was given a raise! I recommend SNHU. Don’t judge till you try it. Good luck!

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