Southern New Hampshire University Online Reviews
Student & Graduate Reviews (115)
I am currently a senior in the Human Services program with SNHU Online. There are good and bad things about this school, but that's any school you go to honestly. Good: The professors I have had have ALWAYS responded to e-mails in a timely manner, and they answer any questions I have. The advisors are amazing. My advisor answers me right away, and she is my biggest supporter! I love the set-up of the classes. You have what they call milestones, which are typically 3-4 page papers on a topic. You build up to your final paper through the milestones and receive feedback throughout the time. Now that I am in mainly 300-Level courses, I've found that there are usually 3 milestones leading to the final paper, an interview with someone in your field, a short paper, and a journal you write about a course topic. The work is challenging, but it's not impossible. Cons: Financial aid can be an absolute pain. I had to talk to a supervisor multiple times to get my paperwork re-evaluated/turned in. They do eventually fix the issues you have, but it can take some time to get there. I've also run into some issues with the rubrics/syllabi being a bit outdated. Since the professors do not make the syllabi, sometimes they are not sure of what is wanted from the assignment. The wording is a little bit rough on some of the assignments, but reaching out to your professor definitely helps! All in all, the school is what you make it. There will be bad professors that you have and there will also be good ones. Some classes are simple, whereas the other class you take that term may have 10 or more assignments with discussion posts each week. I feel that I have received a good education from the program, better than what I got from my local community college. If you learn best by writing papers, completing projects, and having discussions with other students, SNHU Online is a good school for you. If you learn best with lectures and exams, it may not be the best for you.
The course instructions in ALL of the courses in 9 terms I've taken is horrible. There are errors and missing information that continually require clarification. The online program only has facilitators - not instructors and certainly not teachers - only people who regurgitate what is handed to them. Some of them have clearly not even read the course content. In inquiry after inquiry about gaps, omissions, and jumble instructions, responses are met with comments along the lines of - I didn't put it together - there's nothing I can do - do the best you can - and other ridiculous answers. This experience should have been a pleasant and easy one (for me), but it was made quite uncomfortable and MUCH more difficult than it should have been due to the extra work required of me.
Excellent college, with a bright future. Campus continues to grow with new and improved buildings. Tuition continues to remain the same year after year even with the recent growth.
I have read some negative reviews about the instructors and advisors. My experience has been very good. All of my instructors have been knowledgeable, responsive, and require engagement and quality work. I have earned every grade which requires 10 12 hours of reading and research per weekly assignments. As far as my advisor Brenda, she is fantastic. She answers all my questions with-in 24 hours and calls me during the semester. I have asked her for information on other courses and she provides all the information I need when I ask for it. I am close to the brick and mortar college and the courses offered on campus are the same as offered on line. As far as the comments about a diploma mill SNHU is a non profit so the money goes back into the college. I have three job offers when i finish my degree in October.
This college is seriously a joke! I loved it at first. I just finished my freshman year online. I was doing great in my classes, until I had to take a math class. Math has always been hard for me. I ended up failing the class, which caused my gpa to go under 2.0. If it goes under 2.0, you get your financial aid suspended. But you can appeal it and have the decision reconsidered. That's what happened to me. The only reason I failed was because I was in the hospital, giving birth to my daughter the last week of class and was unable to finish my class. I sent in documentation of my hospital records as proof. I have appealed 4 times already and still I'm being denied my aid. Well I'm so sorry I was in the hospital with no internet access. Colleges say they want every individual to better their futures, but they won't even let you prove yourself. You would think they would give me my aid back so I can prove to them I can actually manage taking care of my baby and passing my classes. But I guess I was wrong. I really thought this was a great college but I was wrong about that too. Way to go SNHU!!!!
I am a current undergrad student at SNHU in the communications program, I am a term shy of my Junior year and have been with SNHU since my freshman year. I had planned on waiting until I was done with my degree plan to post a review but with all of the reviews here that are making me scratch my head because I have no idea what they are talking about, I decided to post about halfway through. I am breaking this down into sections for the TLDR folks who are skimming for information. Affordability: You will be hard pressed to find a school that offers their entire program online cheaper. A community college program may but that does not award a BA/BS. Financial Aid: I have had no problems with financial aid. I submit my FASFA each year, they let me know when I am pulled for verification, I scan in the paperwork and wait for the award letter. I get a voucher each term for books for the next (which is paid out of my financial aid) and get any stipends deposited into my account on week 4 of each term. This has been a no BS like clockwork process. Curricula: I have seen many say that it is not challenging, or a degree mill. I completely disagree. The work is what you make of it. The courses are all predesigned and the instructors are bound by the rubrics, however, they will gladly post more information for the class to help them learn and if you still want more they are always available to pick their brains so to speak. There are milestones in every course, yes there are A LOT of papers to write. This can get old quick but if you utilize time management skills the workload is easy to handle (from the perspective of a full-time student). The school has various articulation agreements with local schools as well as a partnership in the OCICU that offers courses from a plethora of other institutes and fits right into the degree plan. Professors: I have had some duds yes. I have also have had a few that have been amazing and life changing. They are not paid very well, and many have other jobs. The best ones have made themselves available by phone/skype/email and even text. Again, most will go out of their way to help you learn, they want you to succeed. Advisors: My advisor has been very sweet, I really have had no problems when calling her for anything, but I am not the type of student that needs to be handheld through the registration process. Tech Support: I have had to call them twice, my only issue is that at the time (this may have changed by now) there were some problems with windows 10 and chrome. I havent had any problems in at least six months so this may have been fixed but my experience with them was nothing but professional and positive. Student Experience: There are a ton of clubs and support from peers in SHNUConnect (think Facebook on a private school only level) I do not visit there too often, but I have had positive experiences when I have. The Shapiro library, writing center, and tutoring is available for students around the clock. Overall: This is a great school if you can manage your time, do not need to be hand held and are self-motivated. I will agree with others that the school is lacking in lectures, several professors have expressed that they will gladly do it if the school would make it happen-SHNU if you are listening make it work! All in all, I am pleased with my decision to enroll in this school and am considering staying on for Grad.
I'm in my third term at SNHU so far it's been fine. I agree with what another reviewer said that some of the students seem a little unprepared for the rigors of university-level work, but that was only really apparent in the one 100 level course I had to take (I transferred in 75 credits). My advisors have been great to work with and everything has been smooth sailing so far. No problems at all with the application process, financial aid office, bookstore, registration, etc. I do occasionally feel that I'm being graded too easily but I'm also diligent, work hard and produce quality work so it's hard to tell. Overall I'm pretty satisfied with SNHU. It's a good mix of quality, flexibility and affordability. I would recommend this school.
I picked SNHU's online MBA program because it is extremely convenient with my full-time work schedule. Also, it is very competitively priced compared to other programs. With that being said, I wish that SNHU had some kind of admissions requirements to weed out their selection of students. This will sound completely arrogant, but I really do not care. The VAST majority of students in my classes seem as though they barely passed college. Their writing skills and grammar are horrendous, which is an issue for me with group projects. They also lack the ability to properly comprehend any kind of assignment, also an issue for me with group projects. It is incredibly frustrating trying to work with such students. I am not sure if it is a lack of intelligence or a lack of effort that is causing this problem. At the same time, as I have read from other students, I believe that the professors simply hand out good grades, regardless of the quality of the work. I say this because time and time again I put in maximum effort and quality into each assignment, yet students whose work is CLEARLY subpar receive somewhat similar grades to me. I know there are other students out there who share my sentiments. I am incredibly appreciative to be receiving A's on everything, but I would like honest grades and feedback for the assignments. The whole situation is simply infuriating. On the bright side though, I do like my advisor because she keeps in touch with me and seems to be on top of things.
There are really nice people but terrible at Financial Aid Office. They are not accurate when it comes to tuition. You have to go through so many channels in order to get the right information. They don't assign you to one person to deal with you payments and go through multi-people and half of the time they don't what there talking about.
I am very happy with Southern New Hampshire University so far. I'm on my fifth class and am impressed with the standardized blackboard, syllabus and learning module/weekly format. I've taken classes at 3 different schools including my local community college, I prefer the ones at SNHU overall. The teachers have been easy to get in touch with. My class login page has my advisor's photo with an announcement he posts as well as his contact information. He calls me once a semester to check in and regularly emails reminders on deadlines for class registration. They also have 24 hour tech support which is a huge deal for me. Class difficulty depends on the professor and the class level (as with any school). A level 100 class will be easier than a level 200. In my experience classes get more challenging once you're in the 300's. I would say the university is on par difficulty wise as my local community college and Northern Arizona University online. If you can get an associates degree from a local community college and transfer in as many credits as you can. It will save you quite a bit of money. I also wanted to mention that any complaints about dealing with financial aid are probably not the school's fault. I worked for my community college and the government has extremely strict rules that are a pain.