Southern New Hampshire University Online Reviews
Student & Graduate Reviews (161)
I enrolled at SNHU because I'd heard so many things so I was very disappointed within the first year of my taking classes there. The curriculum is fine but the classes are usually lacking in the fact that they run much like a factory line: get assignment, complete it, get grade, so on and so forth. Maybe some learn better this way but it was just uninteresting to me. The instructors were always kind and most were helpful as well. This wasn't my biggest problem with the school but I feel others should understand it's lackluster courses. My biggest issue with SNHU is that the school itself, especially the financial department, lacks any type of integrity or work ethic. I have been having problems with a financial aid issue/balance and although I have all communications and very valid and easy to see proof that the Student Financial Services department did not do their job, leaving me with a $960.00 balance, they refuse to even look into the problem with honesty and prefer to blame their shortcomings on me and refuse to release my transcripts. I have even told them that I would be willing to compromise, even though the balance is through fault of their institution, and agree on a payment plan so long as I can receive my transcripts. I also even paid for the materials I needed out of pocket even though they would have been covered by my financial aid as well, just to ease the problem and start coming to a solution. They simply refuse. Correspondence from the school, especially the Finance and Appeals departments is excruciatingly slow and vague and it is difficult to get a straight answer or any honesty or respectability from anyone there. Do not expect to have any issues resolved unless you are willing to do their job for them and, unfortunately, file complaints and claims. This school completely lacks integrity. Although I can't rate them as a degree mill, they are hardly any better. They do not care about their students, only every little bit of money they can squeeze out of each one. I would be willing to change my point of view on this, were they to even attempt to show any genuineness or at least compromise on this issue but it does not seem to be of importance to them. Until then, it really just seems as though you are only a number at SNHU. The school does not care about your education, only their profits at whatever stakes they can gain them.
I am still completing my online degree with Southern New Hampshire University. My experience has been fantastic so far. I am a thirty-something student who works 60-70 hours a week and SNHU is willing to work with that. To be honest, I have only taken advantage of that once so far but the offer has been made. Another reviewer said that they were confused as to how they are supposed to complete their assignments and that there is no intellectual curiosity built into this classes. I disagree entirely. First of all, they practically spell it out for what needs to be completed half of the time. That being said, however, if you want to get good grades, you get out of this program what you put into it. Do not expect to have your hand held the whole time; but if you ask for help, you will get it. Online schools can be difficult as far as I can tell. This is the only one I have attended so I cannot speak to other programs. What I will say, however, is that there are a wide range of learning tools. Do you learn by doing things? There's a section for that. Do you learn by reading? Obviously, there's a section for that. Do you learn by watching videos or listening to audio? There's a section for that too. It's up to you HOW you will retain the knowledge and IF you will retain the knowledge. My advisor checks in often--although I don't always get to speak to her. The financial aid office and registrar's office has been great. My professors are thorough--they check in if you don't log on within a certain timeframe. There are assignments due twice a week so the programs have structure, which was important to me. The online textbooks are reasonably priced and generally chock full of information. The classes, I feel, are reasonably priced. For one year, full time classes, you're paying $11k? $12k? For a private university? Yeah, to me, that is not bad at all. Overall, I have had a great experience at SNHU and I am considering continuing my education after I have completed my Bachelor's.
I had an amazing experience with this university! The instructors were top notch, and the financial aid staff and my adviser were amazing. I was very challenged by the classes, and how organized the curriculum was. It was difficult, and at times I thought I might not get through it, but my adviser was always there to vent to, and assist with questions or concerns.
Very unhelpful staff with out of date technology,and poor course availability for online classes. I am surprised it meets the accreditation standards for colleges, At first glance it looks ok, but the reality is that it felt like a diploma mill or at best a school of low standards.
Amazing school great labs started of at local abet accredited community college. However, learned more at SNHU then would have dreamed there is help if you try and most classes are not going to give you an easy A so you have to work for it. I have looked at some of the negative reviews I don't see it.
I love SNHU. My advisers, teachers, and the support staff have been excellent in communicating with me. I enrolled while perusing my AA and they encouraged me to finish my AA out at the same time since I wanted that degree and to walk at my local community college. I highly recommend them to everyone who is busy or broke. Great financial aid offerings for everyone I talked to, and the twice a week check ins online is great!! I post to my DB Thursday and write my paper that is due on Sunday the short courses really help me focus.
Overall I have had no issues with the school. I'm still attending and have maintained an A average. My advisors really do try to interact but I don't answer the phone cause I don't need assistance. The courses are expensive. 960 a course or 900 range. Overall the blackboard is easy to use. There are times when I try to get on the final day assignments are due and there are issues with the website. I've tried calling the helpdesk but I've never been able to get a hold of anyone. When it comes to assignment grades, especially those you need to know what you got for next week's assignments can be slow receiving. I think it's poor time management for a professor to wait till Thursday or Friday to give you grades.
I am about one year out from graduating with a degree in American history and a minor in political science. I transferred into SNHU from a college in Arizona. From day one every staff member I have interacted with has been pleasant and helpful. My choice to switch to an online program hinged on my ability to find a school that was "hands on." Not once have I felt neglected. My advisor is wonderful and ensures that I am happy and staying on course. She typically checks in with my three times a term. I like that the courses are accelerated (8 weeks), and that I am able to attend year round, as this fits my lifestyle well. Just as with any college, I have found some professors to be better than others. Overall though, I have been satisfied. As far as the course content, a lot of it is up to you! If you are motivated and dedicated, and throw yourself into really learning the material provided than you can obtain a quality education. Sure, there are "dumb" people able to skim by and are still allowed to pass. However, at the end of the day when the hard worker and the good-off (who both have degrees) are going for a job, who do you think stands out? There are "idiots" in traditional settings at colleges everywhere! The difference is you do not have as much access to their work for comparison like we do in this setting. In short, the online learning community is unique, and much of what you get out of it is what you put into it. I would recommend SNHU online to anyone searching for an alternative avenue. You get the exact same degree as on campus, but with the flexibility of being online. It's not for everyone, but it has worked for me.
Honestly, I am severely disappointed with the quality of instruction that goes on in the continuing education online department. It is painfully blatant that the instructions have little to no direction over their courses. They are basically there to grade, and that is it. The finals are a joke. Every week you complete a "milestone" to build up to your final project. The classes fail to inspire academic curiosity, and half of the time you are confused about what is going on and how you are suppose to complete your assignments. Do yourself a favor and research State university's who also have adjoined online programs. The very name of SNHU on a degree counts for little these days as it is. Honestly its no better than a for profit.
I am confused about the negative reviews and maybe its program specific. I can say as a wrap up my last class SNHU has been great to me. My advisor Mike is always available and all of my professors have an open door policy. I completed this program while still working and there were times when it was tight with life balance its doable to those who are willing to do the work.