Southern New Hampshire University Online Reviews
Student & Graduate Reviews (129)
After reading many questionable reviews, I had high hopes for the ONLINE program at SNHU. I assumed honestly, the folks whining on this site were simply that- folk whining! I am a middle aged professional and have always done extremely well in school and my job. I am professional, detail oriented and pretty sharp. All of this is said to articulate what type of person I am. It was my second term where the frustration started for me, to the extent that I summoned my adviser to intervene. My adviser has been absolutely fantastic- nothing but praises for her! The courses are pre-designed, and what I am seeing is that the adjunct professors (and that's predominately what they are) simply grade your work. They offer very little to no instruction. I spent more time trying to figure WHAT I was supposed to do rather than actually doing it. Repeatedly, I would pose clarification questions to my professors only to have them state "I get this question all the time- they need to fix the course". Who is this nebulous "they?". My response has been "with all due respect, if you know you are going to get a lot of requests for clarification then why don't you kick off the week with additional instruction? Perhaps a simple announcement with the clarifying details...or my GOD...create a power point or online tutorial... do what you are paid to do, dear instructor and INSTRUCT! From a consumer standpoint, I am quite irritated. I didn't get what I paid for - which was to be taught. So, while I know SNHU is cheaper than most, I would recommend that if you need to attend your classes ONLINE- that move on to another college if you wish to learn anything. I hear that ON CAMPUS classes are pretty decent. Best of luck in whatever institution you select!
The online program has lots of confusion. It is so hard to follow the instructions. I am so struggling for weekly assignment. You cannot find help from the department. Professor Mona did not very help for online students. She is unprofessional. Think before you take this professor.
I really really love this school and this program! I have been through two different degree programs prior to coming to SNHU but nothing seem to fit MY schedule as well as support my finance needs, until I came here. I must admit, you will have some sleepless nights and weekends but communication with professors make it easier to complete class assignments. I would definitely recommend this program, as a single mother, working full time as well as a second job, I was still able to manage my time / assignments, graduating June 2017.
I am currently a senior in the Human Services program with SNHU Online. There are good and bad things about this school, but that's any school you go to honestly. Good: The professors I have had have ALWAYS responded to e-mails in a timely manner, and they answer any questions I have. The advisors are amazing. My advisor answers me right away, and she is my biggest supporter! I love the set-up of the classes. You have what they call milestones, which are typically 3-4 page papers on a topic. You build up to your final paper through the milestones and receive feedback throughout the time. Now that I am in mainly 300-Level courses, I've found that there are usually 3 milestones leading to the final paper, an interview with someone in your field, a short paper, and a journal you write about a course topic. The work is challenging, but it's not impossible. Cons: Financial aid can be an absolute pain. I had to talk to a supervisor multiple times to get my paperwork re-evaluated/turned in. They do eventually fix the issues you have, but it can take some time to get there. I've also run into some issues with the rubrics/syllabi being a bit outdated. Since the professors do not make the syllabi, sometimes they are not sure of what is wanted from the assignment. The wording is a little bit rough on some of the assignments, but reaching out to your professor definitely helps! All in all, the school is what you make it. There will be bad professors that you have and there will also be good ones. Some classes are simple, whereas the other class you take that term may have 10 or more assignments with discussion posts each week. I feel that I have received a good education from the program, better than what I got from my local community college. If you learn best by writing papers, completing projects, and having discussions with other students, SNHU Online is a good school for you. If you learn best with lectures and exams, it may not be the best for you.
The course instructions in ALL of the courses in 9 terms I've taken is horrible. There are errors and missing information that continually require clarification. The online program only has facilitators - not instructors and certainly not teachers - only people who regurgitate what is handed to them. Some of them have clearly not even read the course content. In inquiry after inquiry about gaps, omissions, and jumble instructions, responses are met with comments along the lines of - I didn't put it together - there's nothing I can do - do the best you can - and other ridiculous answers. This experience should have been a pleasant and easy one (for me), but it was made quite uncomfortable and MUCH more difficult than it should have been due to the extra work required of me.
Excellent college, with a bright future. Campus continues to grow with new and improved buildings. Tuition continues to remain the same year after year even with the recent growth.
This college encouraged me to strive harder to reach my goals, and they gave me the support and tools to do so. I could not have chose a better college for myself.
I have read some negative reviews about the instructors and advisors. My experience has been very good. All of my instructors have been knowledgeable, responsive, and require engagement and quality work. I have earned every grade which requires 10 12 hours of reading and research per weekly assignments. As far as my advisor Brenda, she is fantastic. She answers all my questions with-in 24 hours and calls me during the semester. I have asked her for information on other courses and she provides all the information I need when I ask for it. I am close to the brick and mortar college and the courses offered on campus are the same as offered on line. As far as the comments about a diploma mill SNHU is a non profit so the money goes back into the college. I have three job offers when i finish my degree in October.
This college is seriously a joke! I loved it at first. I just finished my freshman year online. I was doing great in my classes, until I had to take a math class. Math has always been hard for me. I ended up failing the class, which caused my gpa to go under 2.0. If it goes under 2.0, you get your financial aid suspended. But you can appeal it and have the decision reconsidered. That's what happened to me. The only reason I failed was because I was in the hospital, giving birth to my daughter the last week of class and was unable to finish my class. I sent in documentation of my hospital records as proof. I have appealed 4 times already and still I'm being denied my aid. Well I'm so sorry I was in the hospital with no internet access. Colleges say they want every individual to better their futures, but they won't even let you prove yourself. You would think they would give me my aid back so I can prove to them I can actually manage taking care of my baby and passing my classes. But I guess I was wrong. I really thought this was a great college but I was wrong about that too. Way to go SNHU!!!!
I am a current undergrad student at SNHU in the communications program, I am a term shy of my Junior year and have been with SNHU since my freshman year. I had planned on waiting until I was done with my degree plan to post a review but with all of the reviews here that are making me scratch my head because I have no idea what they are talking about, I decided to post about halfway through. I am breaking this down into sections for the TLDR folks who are skimming for information. Affordability: You will be hard pressed to find a school that offers their entire program online cheaper. A community college program may but that does not award a BA/BS. Financial Aid: I have had no problems with financial aid. I submit my FASFA each year, they let me know when I am pulled for verification, I scan in the paperwork and wait for the award letter. I get a voucher each term for books for the next (which is paid out of my financial aid) and get any stipends deposited into my account on week 4 of each term. This has been a no BS like clockwork process. Curricula: I have seen many say that it is not challenging, or a degree mill. I completely disagree. The work is what you make of it. The courses are all predesigned and the instructors are bound by the rubrics, however, they will gladly post more information for the class to help them learn and if you still want more they are always available to pick their brains so to speak. There are milestones in every course, yes there are A LOT of papers to write. This can get old quick but if you utilize time management skills the workload is easy to handle (from the perspective of a full-time student). The school has various articulation agreements with local schools as well as a partnership in the OCICU that offers courses from a plethora of other institutes and fits right into the degree plan. Professors: I have had some duds yes. I have also have had a few that have been amazing and life changing. They are not paid very well, and many have other jobs. The best ones have made themselves available by phone/skype/email and even text. Again, most will go out of their way to help you learn, they want you to succeed. Advisors: My advisor has been very sweet, I really have had no problems when calling her for anything, but I am not the type of student that needs to be handheld through the registration process. Tech Support: I have had to call them twice, my only issue is that at the time (this may have changed by now) there were some problems with windows 10 and chrome. I havent had any problems in at least six months so this may have been fixed but my experience with them was nothing but professional and positive. Student Experience: There are a ton of clubs and support from peers in SHNUConnect (think Facebook on a private school only level) I do not visit there too often, but I have had positive experiences when I have. The Shapiro library, writing center, and tutoring is available for students around the clock. Overall: This is a great school if you can manage your time, do not need to be hand held and are self-motivated. I will agree with others that the school is lacking in lectures, several professors have expressed that they will gladly do it if the school would make it happen-SHNU if you are listening make it work! All in all, I am pleased with my decision to enroll in this school and am considering staying on for Grad.