Southern New Hampshire University Online Reviews
Student & Graduate Reviews (143)
I highly do not recommend this college or their online program. They are all about the money and not at all about the education of their students. After having dropped a business class as a first time freshman and being toyed around with by my so called counselor they tried to collect 2 grand from me for a class that I didn't even take. I had told my counselor early on i had wanted to drop this class and was ignored for the sake of them attempting to scam me and collect what they wanted for the class. Needless to say I contacted my lawyer and let their financial department who records everything students say over the phone lines in order to blackmail them into paying for services they want to argue the student received. Needless to say I refused to pay a thing and disputed the charges after I contacted the Better business Bureau and filed a complaint. Apparently I'm not the only student they have tried to pull this scam with. I am glad I have always had my own lawyer and do not recommend this school. It is all about the money. Don't believe me do the research. That is all. SCAM artists!!!!!
I have been enrolled at SNHU for about a year now, so I think it's safe to provide a little feedback as to what this educational institution offers. I am currently pursuing a Bachelor of Science Degree in Geoscience with a concentration in Natural Resources & Conservation. Let me say--first a foremost--that you get from your education what you put into it. Be it online or traditionally. Naturally, if you refuse to apply the efforts necessary to earn a satisfactory grade in spite of all the resources provided to you, your education isn't failing you, you are failing it. Plain and simple. With that being said, I will now break down each section of my experience at SNHU to help keep this review as organized as possible. ADVISERS: My advisers have been extremely helpful and supportive in my academics at SNHU. They have put forth maximum effort to ensure that I not only am enrolled in courses several terms out, but that these courses are complementary to my degree. The first adviser I had was during the first few months after enrolling. After that, I was immediately assigned to my permanent adviser who is specialized in my field of study. Email responses are prompt, usually no more than 24 hours passes before I hear back from my adviser and they constantly contact me via phone and email to make sure I am doing well. Good area all around. INSTRUCTORS: This is where things can be a bit rocky. While I have had excellent experiences with nearly ALL of my instructors, I did have a bad one with my English instructor. I did not, however, allow her to interfere with my passing the course. Once it was completed, she was reported. Other than her, all of my instructors have been very nice, very helpful, prompt response to emails, providing MANY resources to help you succeed in the course, heavy engagement in discussions, and the list goes on. These are not "fake" instructors as some would assert, but rather, hold degree in the field of study for which they teach. Currently, my Philosophy instructor has a PhD in Religious Studies and a few others, and also has written numerous books on her field of expertise. So these instructors ARE skilled in what they teach, contrary to popular opinion. There is a tab within your blackboard which gives a full biography of your instructor--from their hobbies to their degrees. The coursework can be a bit overwhelming, especially if you are taking more than one course like I am. It is very heavy writing, but you can understand that given that this is done online. A lot of research, essays, PowerPoint presentations, etc., but with the convenience of not having to sit in a traditional classroom, and you're able to work at your own pace. Again, you get out what you put in. I currently have a 3.8 GPA and have made Dean's List for Summer and President's List for Fall. I also bust my arse. FINANCIAL AID: I had one issue and that was it. The issue was them needing me to send a copy of my I.D. and a notarized signature proving that I am who I say I am. Weird? Yes. A hassle? Yes. You can not scan it in, you have to pay a fee to mail in the original notarized document. Not sure if I have to do this every time I re-apply for financial aid, but this was the only challenge I had. Everything else fell into place soon after and I receive my stipend when stated by the office and for the amount stated. Tuition is paid and books are covered. No fuss, no muss. I have heard numerous horror stories of financial aid issues with students, but I have yet to experience this myself. So, I think I covered the major areas of concern for most people considering this educational institution. Do not be discouraged by the bad reviews. Every educational institution you come across will always have those who had a terrible experience, but their outcomes are not your fate. Always do your research and visit every schools website. Ask questions, read reviews, check their Facebook, Twitter, and don't settle. You are in charge of your educational future, so make sure you put in what you expect to get out of it.
To start off my review, I want to provide some background: I entered SNHU's program to switch fields, and had already graduated from another master's program with an online degree from a different school. The online learning concept using the Blackboard platform was not new to me. I am consistently a student that earns a 3.7-3.9 in an un-scaled setting regardless of whether it's online or in person. I am not going to get into SNHU's financial services or other support areas: this review is just about the quality and caliber of education SNHU provides. SNHU, for whatever they might have once been as an academic program, now remains little more than a degree mill. I do not make this comment lightly. I took a full load of their entry level courses. They have students obtain an ebook text and an online problem set platform from Pearson My...Lab, and then it's largely hands off. The adjunct professors they hire to run the classes do not post lectures, moderate discussion boards, or provide useful feedback outside of generic encouragement. Often, they will not respond to questions in a timely fashion. They will not connect the coursework to real world experience. You are on your own for your education with a textbook and your problem sets. There is no added value from the class itself. It's just the textbook. I'm not kidding. My other online degree (using the same platform) included recorded lectures of the in person classes and had extensive moderation of the discussion boards by the professor. Not even an ounce of that was provided at SNHU. For comparison, I did switch to my state's public university to more traditional program for the same degree (Master of Science in Accounting), and the experience is night and day, for about the same cost. The professors work in the field and bring the experience into the classroom, check in to make sure you are understanding the topic matter, explain why an answer is correct or not. SNHU, for all of their advertising that they do this, too, never delivered on their promises. I switched schools with a perfect score in all of my classes at SNHU. I was not struggling at SNHU, but I wasn't learning anything either. My new school (the public university) did not accept transfer credits: the program wasn't up to their standards. What concerns me even more than SNHU's course style, though, was my academic advisor. In a traditional setting, your advisor often is a professor in your field of study and can provide advice not only on what courses to take, but how best to prepare yourself for life after college. Broadly speaking, in this field, it's the CPA exam and a heavy reliance on landing a good internship. The advisor SNHU provided did not know the course of study or the professors, had no background in business let alone accounting, and more or less played the role of a customer service representative rather than an academic advisor. When I first brought up the concern that the professors weren't teaching or participating in their own classes, I was told my concerns were escalated to a Dean, but the only result in the classes themselves was the professor commented "Good job" on everyone's introductory post. No other feedback or insights. I cannot in good conscience recommend this program. If I were a potential employer, I would have trouble trusting the education graduates of this program received. As a student, we all know this is an expense process. SNHU may have a lower price point, but the quality of education is lower, too, and the cost could be quite high to have a degree, but not the skills to back it up.
The online class was good, staff was helpful when signing up. Unfortunately, they are very difficult when it comes to customer service after the fact. They work seamlessly and friendly when they are signing you up. Now I need a simple form for my taxes and it been like a root canal.
Great and exceptionally innovative learning environment with all the university's staff focused on making students' experience creative and fruitful. I also enjoy the numerous support I receive from everyone there towards making me grow and succeed. SNHU has truly transformed my life in all ways possible.
I enrolled at SNHU a few years ago because the demands of being a working adult make it virtually impossible to go the traditional route. I thought the online experience was wonderful and well laid out. However, if you do not have self-discipline and the drive to finish, you will be wasting your time and money. That could really go for any endeavor. Most of my instructors were very knowledgeable and fair. You must do the work, but they understand if "life" happens. For an undergraduate degree this is a great choice if the "brick-and-mortar" schools are not an option. For those who say this degree is worthless, I just got promoted and it was my degree (and hard work) that opened the door.
SNHU's online program lets you make up and finish a degree you started elsewhere fast. I would not recommend it as a four year program. The courses are all pre-fab and the faculty are all part-timers who do this on the side. They hardly know whats going on themselves. Its very much a mill and most instructors will pass you for the basic level work. There are some good courses, but its really a money making engine that tries to look legit. I hate to criticize because SNHU did help my finish my degree - I had horrible grades at 3 different colleges and they "accepted" me - its really open admission. While I did have to apply myself and stick with it, the papers are easy, there are no tests etc. I got A's on papers that honestly were not good. But, like I said, I was able to get the "degree" which I needed for my job.
I may say from personal experience that this school is a great school and for those who said it was difficult to get in contact with advisors please note that all of them are extremely busy too and they cant just be concerned with one student when there are a whole bunch of students they are trying to help and they have a personal life they have to attend to as well and they are very nice and try to return everything as soon as possible so next time you try and say something rude about a school remember they have personal lives to and they need a break once and awhile or someone to say something nice to try and help them out.
SNHU for me was an excellent University which I feel proud off. I did their online program and all the teachers were knowledgeable of the subject, reply to any concern right on time. My advisors were always supportive and always aware of my classes. Unfortunately, people tend to judge school by name or fame, but that is not what is really important. When those famous schools started, were not known either. People are the ones that makes a school or business well known for their excellent job. I personally believe that SNHU is a great school that offers many programs that will provide you the education and knowledge for the real world life.
I'm an originally the on-campus full time student, currently working on MBA program. Because some classes were not opened on-campus, so I took those classes from online. I understand some negative comments, since realized that the school runs their business so-well. The class that I took from online was a system of learning without lecture content. Wow, that was really tough. But still a same price as Face-to-Face. However, enrolling college (probably) comes from your own decision. If you confront with some troubles at school, don't just sitting around and complaining about it. Take an action and find a better option to make yourself satisfied.