Strayer University Reviews
Student & Graduate Reviews (110)
My degree program has been a delight to me and my continued efforts to self-improve as well as to gain a higher level of education. I have become more aware of procedures, policies, and practices that are aimed at improving management leadership directives and presentation.
Please learn from my mistake and my wasted time, money, and energy. At first the school seemed promising especially since the office was located close to my home. I already had my Associates and just wanted to finish my Bachelors degree with a possibility of obtaining my Masters. I attended Strayer for 2.5 years and during that time many counselors, admin and dean's changed positions, moved or went elsewhere causing the ability to contact someone almost impossible. At first the systems being used were okay than last Spring they "Updated and Upgraded" causing a lot of problem and also losing some studying and practicing assistance. When asked they would look into it but ultimately they put the blame on the system company. Due to this loss I needed some tutoring and per agreements I was allowed free tutoring. When I asked about it they didn't have tutoring for the classes I was taking and to contact elsewhere. Next when I asked the controller at my work (studying accounting) she could not understand the questions or on other questions why they were giving problems unrelated to the field and not used in the field of study. Finally after withdrawing my course in the fall due to not able to keep up without the assistance needed it took a year for them to suddenly charge me for withdrawing the courses without any explanation. When I withdrew I asked multiple questions and asked what to expect so I wasn't surprised later and even asked if I would owe Strayer, I was told no due to I withdrew after midterms. Please if you want to further your education look elsewhere Strayer is not the place to go.
Strayer University, at first, seemed like a dream come true. They seemed very helpful and very easy to reach. But then, I came to this website and read all of the reviews, most of them negative. So I decided to withdraw from my class for the Fall semester. Only, now, I couldn't get a hold of anyone! When I was registering and going through the admissions process, I could just call and get someone! Now, everyone is giving me the run-around and no one will help me withdraw from my classes. I thought it odd that the admissions counselor would call me at 8:30pm only to hurry along the admissions process. But I was excited because they had the degree program I had! THIS IS A FAIR WARNING!!! DO NOT APPLY OR ATTEND STRAYER UNIVERSITY. THEY ONLY WANT YOUR MONEY AND TO TRY AND GET OVER ON YOU!! They still have not sent me the instructions to withdraw! I'm convinced they are trying to wait until its too late! So I owe them money for not withdrawing on time. PLEASE STAY AWAY FROM THIS SCHOOL!! THEY ARE A COMPLETE WASTE OF TIME!!!!
Strayer has made significant improvements in the curriculum over the past 3 years that I have been attending the school. The instructors are very engaged and the course work is challenging. I like the flexibility of both online and on ground instruction. The on ground options are very limited, however, with only 12-15 classes offered in a typical campus. The website is very good and allows students to enroll and change courses on their own, or they can email the campus and it will be done for them. Like any business, the quality of the institution is dependent on the quality of the people running it. I have had great experiences with deans, advisers, and teachers. The financial services departments, however, are seriously lacking. I have attended two campuses in different states and both had dismal financial services departments. The follow up is slow to none and I found myself speaking with the Strayer corporate student services frequently in order to fix issues. If you can work past that and are willing to make some calls on your financial aid then it is a fine school. You will read negative feedback from many former students. Take them all with a grain of salt. It has been my experience that about 25% of students are engaged in their education, work hard, and take the courses seriously. What I have observed is a sense of entitlement from students. Many of them do not put the work into the class, yet expect to be given a good grade anyway. It seems that some adult students are returning to school in order to receive grants and student loans to buy things and don't bother with the education. If you are self driven and can manage your time, you can take 3 classes at a time and get your bachelors in 3 years. Just remember that these are college level courses and require more self discipline due to the online structure. To sum up, Strayer is superior to other online schools like Univ. of Phoenix, Kaplan, and others, providing you put as much work in as you expect back.
I liked the overall structure of the coursework because I was given the syllabus for the entire program which was 11 week blocks. Each semester lasted only 11 weeks, which gave lots of homework but the homework that was given was useful and applicable to real world application. I learned things that I could take with me to the job and use right away. I feel that more schools should do this because employers are looking for people who have the academic tools but also someone who can put those tools to good use.
I am very grateful to Strayer University. However, I was very dissatisfied on how they managed and handled the financial aid side of things. I am very happy to hear that they have made drastic changes for the better in helping students with their financial aid, but unfortunately I am somewhat left out of the game, due to the fact, that I owe the college over $1500 because of financial mistakes that was made by the financial aid department in the Spring semester of 2012. For that reason, I cannot continue with my education. I only have 4 classes left to get my Bachelors Degree. I am searching for work, at the moment and hopefully soon I will be employed and that in turn will help me to complete Bachelors.
Great school to attend online, while work full time and being a single mother. I found the professors, with Public Administration Dept, to be helpful and very flexible. Dr Greenwood, Campus Dean within Greensboro, was very helpful and encouraging about achieving my goal, which inspired me to return to school to complete masters.
My Bachelor's and Associate's degrees are both from brick and mortar schools. When I decided to go back to school for my MBA, I quickly realized that the 4-month semesters at the traditional brick and mortar university were not working for me. In the traditional university's MBA program, I also felt out of place, being a tenured professional in a class full of full-time students who do not have jobs and who are completely dependent on their parents. After I took a couple classes at Strayer, I realized that it was the right type of program for me because it caters to adult professionals who are in the workforce. Matter of fact, Strayer holds its classes in my place of employment because there is a lot of interest. Strayer offers classes online, in case you move out of the area or your schedule no longer permits for face-to-face class instruction. I prefer to attend class in person. I appreciate the 12-week sessions at Strayer, compared to the 16-week semesters at more traditional schools. Those last 4 weeks seem like an eternity. I know this because at one time, I was taking a class at Strayer and a class at a traditional school, simultaneously! Overall, my education thusfar at Strayer has been excellent. I'm being taught by professionals who work in the field in which they teach. Strayer uses "BlackBoard" for posting assignments and grades online, and it's very easy to use. I'm happy w/my choice to pursue my MBA at Strayer.
I would advise anyone to stay away from this school. I too was sucked into Strayer, everyone was so nice and helpful and really got me excited about taking online classes with them. Some of my professors were great and others were only there for the paycheck, but I think you will find this at any school. My dissatisfaction with Strayer came at the end of my HR Management Certificate program. I called the school to find out what I needed to do to finalize everything in June of 2011. I was told that I was all set, and I informed them that I would not be walking for graduation. Later that summer I still didn't receive my certificate in the mail so I called them up, I think I owed something like $26 so I paid that and was told my certificate would arrive in the mail. I never received my certificate in that time I moved and got married. I never followed up on the certificate because I really didn't need it or want it fort that matter. Fast forward to 2014 when I go to refinance my condo and find out that in 2013 Strayer sent me to collections for $130 and this has completely damaged my credit score. I called them up immediately to find out what is going on, of course no one would assist me and told me I had to deal with collections. I had no choice but to pay this amount to start rebuilding my credit score. Strayer had no explanation for why they told me back in 2011 that I was all set and why it took them over a year after I completed my degree program for them to even attempt to contact me. I have filed a complaint with the Better Business Bureau to demand a refund. I did my due diligence to follow up on what I owed to the school to graduate and they did no do theirs and now my credit score is ruined. I have found from other reviews on line that I'm not the only student this has happened to. Bottom line is that Strayer's goal is enrollments and getting your money. Once you pay they stop responding to you, don't waste your money on this institution, they are not in the business of education and are solely focused on making sure they make money.
Strayer Administrators are vested in their students and work very hard to accommodate individual needs. The admissions representatives and financial aid department were always very helpful; I could not have asked for better professors. I started taking classes at the Henrico, VA location and then transitioned to online courses after I had my first child. Strayer made it very easy to make the transition and provided flexible scheduling. I don't recall having any issues with course availability. The students are mature and the online courses are very interactive, I never felt isolated. Usually professors respond quickly to questions and are available for office hours, if needed. Course delivery is excellent and if there ever were any technical issues... they have a dedicated technical support staff and respond quickly. Overall, my encounter with Strayer University was an extremely positive and rewarding experience.