Strayer University Reviews
Student & Graduate Reviews (110)
I called in advance to have my classes dropped for the summer of 2010 (July). I never reached anyone, no one called me back from my messages, but now they want to charge me $1700.00 for a drop fee, which I tried to stop this in advance.
Now I can not enroll in school anywhere because they are holding my transcript. That to me just even more shows they care more about the money than education of helping. When I called long distance they kept transferring me to voice mails which no one has returned my calls. I first started to contact them in August of 2012 Its now November, and nobody has called to help or given me any advice. When you first enroll at Strayer they tell you do not go to the head office, they want you to resolve the issue with them. I should have taken that as a warning sign.
In the beginning, I had a very good experience with Strayer. At the time, I had an advisor who actually seemed interested in what I wanted to do. He got the process started and completed quickly and my classes were great. A year later, I was introduced to a new advisor who was the opposite. The new advisor would forget to send my registration information resulting in a class being dropped. When I contacted the school, another student support staff ensured me "You will be enrolled next quarter..." Needless to say after all of that, I was not.
Further, my advisor registered me for a class (my final class). I reminded him that I needed to take a seminar prior to. He tells me "Oh, no not with you major. This is something new." I asked him if he was certain on several occasions. At any rate, the day I purchase my book, I realize, wait, this is not the class I should be taking. I contacted the school and sure enough, the advisor had mistakenly registered me for a class I did not need and this was to be my last class. I was very upset. He admitted to reading my registration form and was not sure why he enrolled me in the wrong class. I contacted the dean who was able to over ride this and enroll me in the class I needed. I finally finished in June 2012. I DO NOT, ABSOLUTELY DO NOT recommend this school to ANYONE.
I spent 2 years at the university. In 2 years I had 5 different deans. Everyone well promise something and they just mislead you 'till they get your $$$$. after that you're on your own.
The tell you to open a ticket, and that's it. The Staff are unprofessional and don't know nothing, except agreeing with everything you say, 'till they get there money or if you ask them to put it in writing. Take my advice and save your money, by going with a cheaper U.
I have now attended Strayer for over a year now. I am about to start on my 6th quarter this fall. Lets get one thing straight: I LOVE the online classes because of its flexibility and the way its set up. I have really gotten a lot out of my classes for management and all but one of my instructors were phenomenal. The educational experience has been the only thing that has kept me with this university. If it weren't for that, I would leave in a heartbeat. Every single quarter, the business office has managed to mess up my registration and/or financial aid. You can't make heads or tails of their accounting records on your student page. Each class is $1725 and you take two of them a quarter.
You can either break it up into monthly plans (to cover what financial aid doesn't cover) or apparently most people pay it out in full. I don't have that kind of cash so I go on the payment plan. The way their "system" if you even want to call it that works is that your classes all have to be paid for before you can register for the next quarter. If you are on the payment plan, however, this makes it impossible. My classes constantly get dropped and without any notification what so ever. On top of that, the financial aid got messed up and disbursed a very small amount and then later on it did a huge amount. Again I was not notifiied of any of this. I stumbled upon it when I figured out a new quarter was starting and I had NO classes. I went up to their offices not once, not twice, but four times trying to straigthen things out. Due to their poor record keeping and knowing what is going on, Strayer had me apply for a direct plus loan since I was told I didn't have enough funds for school.
Now we are in the situation of having too many loans AND my next quarter classes were magically dropped again. I still have another TWO years to deal with this every 3 months. You have to wonder if it really is worth it to stay with these guys. I have had nothing but positive experiences with the actual course work and the college part, but their systems and support are so insufficient it's not even funny.
Attended for about one year and from day one I did not have good feelings about it. DO NOT TRUST THE STAFF (Unprofessional and Retarded). They will lie to you and mislead you in every department.
I am now in process of transferring back to regular university in NOVA and for a lot cheaper!
After reading some of the reviews, I was hesitant to contact Strayer. I decided though to look into it considering that almost all online colleges get bad reviews. I am glad that I did call and I will be in my second semester soon. My financial aid does cover everything and will continue to cover everything until the degree is completed. Financial aid has been very helpful. I enrolled in an English class that I didn't need (we were waiting on my credits to transfer in from Cincinnati state) and so I spent my book voucher on the English books.
When I had to switch my class to business 100, they gave me way over the amount of money for the books and with that I was able to order a few reference books and two flash drives that I really did need.the staff is very supporting . I guess it does matter though which campus you go through. I have had no issues with the akron ohio campus and do np expect to have any in the future.
I have gone to Strayer for 3 semesters and it has all ended up with the same result. Them wanting more money in the end and them not knowing what is going on with your financial status. I am using the GI Bill and they(Strayer) have no idea what is going on most of the time.
They over charge for everything...if you want to just pay for a degree without being taught anything then this is the school for you.
The staff is confused most of the time of what is going on with your account and when you pass a class they say you didn't and have to retake them so you end up having to pay them MORE money.
MONEY HUNGRY SCHOOL!! DO NOT GO HERE!
This school is a big con. They overcharge for the classes and are no help to student when or if they have an issues. The school is all about the money for them. I will never ever encourage anyone with sense to go for this rip-off ride. This school sucks.!!!!!
I just started my final year at Strayer and we informed that my financial aid has maxed out. 57,000 dollars in three years. I have many friends and family who went to schools such as Penn state, California University and WVU and none of them had this problem with maxing out financial aid, How can this type of school be so much more expensive?
Does everyone who attends this school have this problem. Also during my first year I wasn't even getting enough to cover everything and had to pay a couple hundred dollars per quarter out of pocket. I would love to know where all of this money has gone.
I guess it depends on your main campus because my main campus is in Arlington, VA and they have helped me with any and every question I have ever had. Everyone has been very friendly and they will call back immediately if they are not available right then.