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University of Maryland University College Reviews

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University of Maryland University College
94 Reviews
62%
Recommend This School
75%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 68%
Average reviewer salary: $55,000

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Great On-Line Alternative - Not for the faint o...
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Degree: Communications Studies
Graduation Year: 2013
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The UMUC online classes are of a high quality. The discussion requirements keep students engaged and busy reading required material, while the paper requirements build student research, writing and critical thinking skills. Students need to be self motivated, have established human communication skills (or be willing to improve them), and computer skills (Browser, Word Processing, Spreadsheets, and so on). Great On-Line Alternative - Not for the faint of heart/motivation

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UMUC BIOT 630 with Rumpf
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Degree: Bioinformatics
Graduation Year: 2017
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This review is for the BIOT630 course taught by Wolfgang (Robert) Rumpf in Spring 2015. The course was entirely online. I do not believe this instructor acted in a manner befitting a graduate school professor. Among my concerns: He repeatedly made announcements about how he was delayed or less present doing work for the class because of his other work. I do not see how this is relevant; I expect my professors to complete their work on time and be as involved as they need to be, and manage their other commitments appropriately. This included being late with grading, which left me uncertain as to what grade I needed to attain on the remaining work, because I had not received grades for my prior work. (Example: “The good news is that the three grant proposals I had to turn in this week (3!!!) are all in, so now I can focus on grading.”) The projects repeatedly contained broken links to input or software on the internet. I find it completely unacceptable that he did not bother to take 30 seconds to check the links before posting. Once a broken link was identified, it would take up to 24 hours to receive a response on what to use instead - and of course there was only a limited amount of time to complete each project. For those of us with other jobs and commitments (which I expect is a majority of students), this was a very unwelcome disruption, since we couldn't plan to always do the work when it was released. The midterm was delayed 2 days without notice; although we were given an extra 2 days to complete it, there was still a normal workload overlapping, so again this was a disruption to those of us that needed to complete the work on a predefined schedule. Course policy was that any mistake, no matter how trivial, on a project is a minimum 20% deduction. He claims that this is normally detailed in the syllabus but was left out this semester due to a glitch in the system - however, we would still be held to this policy even without being told about it in advance. When I asked if this was fair, he kept reminding me that "this is graduate school", and that this was in fact university policy (though he would not give me any reference to said policy). This is my third time through graduate school (already have 1 masters and half of another from a different research university), and never in all that experience have I heard of a policy requiring a 20% deduction for anything short of perfection. The late policy was unclear. I had to ask in order to know that you can usually get an extension without penalty - which I found especially surprising given the above. He partially justified the 20%-deduction policy as reflecting what one would find in the workplace, but in my experience, workplaces do not give open-ended extensions just for asking. There were numerous typos/mistakes in the project assignments - things that were even highlighted in MS Word as misspelled, but that the professor did not bother to correct. When grading my project submissions, the professor seemed to not read what I had written, but was instead looking for a few key words (when I had taken the time and effort to explain my answer in multiple, detailed ways in the submission), and then marked it wrong when those key words were missing. I had to go back and point out that he had misunderstood what I had written and argue back my points; this should not have happened. I expect a more careful reading from a graduate school professor. I did not understand why we had to wait for assignments to be released every week when everything was self-taught anyway; there were no lectures, just assigned readings and then projects, so it would have been helpful to complete things on an earlier schedule if that worked better with our other commitments. In fact, I was disappointed that class consisted solely of readings and assignments - no lectures at all. We were encouraged to post to forums/interact, but I came to graduate school to learn from those with experience and credentials, not my fellow inexperienced students. We got feedback on all assignments, but going through the motions of a project and then hearing weeks later that the work was fine did not reinforce the learning. This was doubly true because the projects were generally a detailed set of steps of exactly how to carry out some task in a software program, followed by some questions about the results. There was not really any need to understand how to solve problems in general with the software, since all the steps were already listed.

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Earn It, Do Not Expect It
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Degree: Human Resources
Graduation Year: 2016
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Overall, I will have to say that my experience at UMUC has been great. There have been a couple of snags with the financial aid offices, but any problems have been laid out and resolved very quickly. When it comes to financial aid, always be sure that you keep track of it, if anything changes with your GPA or status it can change drastically. The most impressive part of my experience thus far has been the quality of material and instruction. The courses are very interactive and require a lot of your time, YOU WILL HAVE TO EARN THIS DEGREE. Many students come into an online program expecting to breeze through the program, this will not be that case. Many professors are adjunct with other schools and their teaching styles prove it, many coming from UMD or Penn State. If you are willing to learn and work, you will gain a great degree, with a great deal of knowledge.

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No accommodation for disabled people.
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Degree: Liberal Studies
Graduation Year: 2016
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The admissions, administration, financial aid, and disability departments are terrible. They make no accommodations for disabled people at all. The staff is ignorant of the law. (-Asked for medical records which is illegal.) Both Webtycho and LEO are awful. I have had teachers who cannot even use the system. I have also had great professors. I am not sure the professors are enough to endure the rest.

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UMUC IT
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Degree: Information Systems
Graduation Year: 2014
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The Information Systems Management program at UM is very good, it provides a very thorough look at the mid to high level picture of IT. One weak spot is that it doesn't provide much knowledge for the lower level IT functions. Since most new to the workforce employee will be starting out in help desk, this is a potential weakness in the program, but overall it was a great program and was well work the money and effort.

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Outstanding
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Degree: Political Science
Graduation Year: 2017
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The negative reviews posted seem to be heavily weighted towards the financial aid and customer service aspects of UMUC. While I have never had an issue with the staff's professionalism or helpfulness, if the customer service at UMUC is an issue, it's probably unfair to drag the reputation of the entire university through the mud to vent your frustration with the administration office's personnel and your financial aid issues. Over the last seven years that I have been (slowly) working towards my degree, I have found that 90% of my professors were quality educators that are very dedicated to teaching. Some of them have been downright outstanding and carry some big time credentials in their field. In my experience, you better come prepared to learn and contribute to the classes. Yes, you have to contribute in the discussion forums. Getting As and Bs shouldn't be enough to pass, as learning in an online environment is very different than a traditional setting. Discussion forums are an important element to online learning. Some may not like this fact, but you know what you are getting into when you choose an online program and I personally feel good knowing that an academic standard is being upheld. The reviewers that commented on how they are in the military and now owe the school money; that is their fault. This means that they signed up for classes through the university instead of their respective service's education portal. That is the only way that the university would come after you directly for payment if you are in the military. And you are specifically told not to sign up for classes this way by both UMUC and your service's education advisors. Follow directions next time.

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Don't Go to UMUC
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Degree: Homeland Security
Graduation Year: 2015
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I've been attending UMUC for several years now. The only reason being is that not many colleges around the DMV area provide Homeland Security classes. Everything about this school is horrible. The online LEO/WebTycho never worked well , the tech support was scrappy and god forbid you try to talk with an advisor. I never was assigned a counselor or advisor. I had to email them to even know I was accepted into the school. I also didn't know my graduation status until they sent me an invite to my own graduation! the professors are hit and miss. I had one great professor this semester and one that was terrible. He was very rude to the class and gave out ridiculously high demands. I have to take the class over (which will be difficult because I graduate in May) because I missed three discussions. The fact that my grades are so dependant on discussions is ridiculous. I got As and Bs on most projects only to fail or get a C because the discussion requirements weren't met. Save yourself the time, money and stress level; go to a different school. Another note, talking to anyone on the help lines is pointless. It's a constant circle and financial aid is like talking to a wall. I had a refund to my account and instead of informing me that I had to call another financial organization, they said it was refunded. no, no it was not. three months later!!!! It was refunded and only then did they tell me -I- had to call the other company to get the refund. infuriating.

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Poor Staff Communications
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Degree: Criminal Justice
Graduation Year: 2015
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The Staff need to take their own Effective Communication course! I am a new student and I have been trying to enroll since Dec but missed Spring enrollment because of poor communications. I kept sending my requirements but no one is updating my file. And yet, the staff kept on sending me standard generated emails instead, asking for documents that are not applicable...i.e. Tuition Assistance (I have an approved Post GI Bill?), Re-enlistment (I sent a DD 214 for my retirement already?), residency status (I am in the military?)...

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UMUC booooooooo! H.B.C. YEAHHHHHHH!!!!!
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Degree: Liberal Arts and Sciences, General Studies and Humanities, Other
Graduation Year: 2017
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This school is horror!!! Don't waste your money.. They get mad if you transfer and claim you owe all this money. The people that answer the phone are cross-trained in everything under the sun. If you ask for billing you get "Oh this is billing" while talking to the same person as for financial aid you get "Oh I'm financial aid". it's crazy.. The women that answer the phone are rude with attitudes nasty nasty nasty!!!!! Shame on UMUC their staff needs PROFESSIONAL DEVELOPMENT TRAINING BAD!!!!! I have talk to one woman there an older lady she was so pleasant and knowledgeable. UMUC you need more Mary's not these unprofessional people with hood rat mentalities and attitudes.. I now go to a H.B.C with history, clout and a reputation that stands on its own.

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Degree: Legal Studies, General
Graduation Year: 2009
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This school is a total scam! I was told all of my classes were covered by financial aid, now I am getting collection letters saying I owe them money. I called the school numerous times with no explanation as to why I was lied to. i wonder how many other people experienced this issue at this school?

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