University of Maryland University College Reviews
Student & Graduate Reviews (168)
The school is good, but their FA department is by far the worst ever. This is NOT the first time I ran into issues like this at UMUC. I just figured I am too lazy to transfer to another school. PLEASE DO NOT WASTE UR TIME BECAUSE THIS SCHOOL WILL GIVE YOU MIGRANES. I have been dealing with FA issue since June 27th.
Their IT department have issues so students cannot accept the loans on their own so FA have to accept on their behalf. On many attempts, I tried to contact FA to accept my loans for me and their ticket number said it was accepted for me. One month later I figured that FA department always have problems so I checked on my status again..guess what? It was never accepted and they told me to fill out another form. I did fill out another form, but I didn't understand my classes were being dropped so many times (when u don't have FA on file ur class will be dropped). I called in 3 times a week and FA office told me that they will an indicator to prevent my class from dropping. After another like 6 drop and re-register again, I found out from the registrar office that there was NO INDICATOR TO PREVENT my class from dropping. I called in and they let me speak to FA supervisor who promised to call me back or email on a day or two help with me the FA issue...guess...never a single phone call. I tried again and again..people promised to call me back or help me with my problems...never got one back.
Finally, I reached a good guy..he helped me with the problem and contact the FA counselor to accept my loans for me. After 3 month s and 4 days...guess what they finally accepted...they only accepted my Unsubsidized and NOT gradPlus. I don't understand what else I can do because I emailed directly to FA office and also contact over 20 times and have filled out the form to ACCEPT BOTH unsub and gradplus...Now they accepted it for me after 3 months (June 27th to October 2nd) but accepted it incorrectly. I am med student and I never ran into a stupid school like this. Guess what I will have to do tomorrow morning...call them back again and gosh i don't know how many people or how much longer will they will get it done correctly.
I was taking 2 classes simultaneously a criminology class and IFSM class. I was doing great in the classes for the first few weeks getting 'A' work on all my assignments. Unfortunately I was diagnosed with a brain tumor and decided to undergo surgery to get it removed. I informed both of my professors about the surgery, one was understanding but the IFSM one was not. She was adamant that I complete my work ahead of time to avoid falling behind. The course work was very basic to me and I was able to complete a few of the assignments ahead without reading the material. No problem...
But I had an unexpected and extended (and painful) recover post-surgery. I was unable to continue my coursework during this 2 week period. I informed both professors, one was understanding and gave me an extension on the course work, the IFSM one was not... Ultimately I ended up getting an A in the criminology class and an F in the IFSM class. The IFSM professor refused to give me an extension on the coursework and went on vacation during the class for a week and was unable to process my withdrawal. A very basic class "What is a hard drive?" That was an easy A for me with my extensive computer background experience. When I tried to appeal the grade and had a letter from my surgeon sent the the school I was turned down. I was disgusted that I received an F in a class I could have so easily passed because I "situation" did not warrant an extension in the professors eyes or an appeal to change the grade to a withdrawal with the school. I was more than willing and able to complete the course work but was not allowed to because brain surgery was not a valid enough excuse... Ugh... I subsequently withdrawed from the school, and I am still fighting the F on my transcript.
The financial aid is ridiculous. You will never get a correct the first 6-10 times around. The supervisors never give you a call back. The people that answer the phones to assistant you do not know what they are talking about. I have dealt with them for various different reasons and nothing is ever done when they say it will be. Things that take 10 days will take more than 6 weeks. NOTHING is ever done the way they say it will be. EVER.
Stationed overseas, UMUC is one of the only school available to me. I will be waiting to pursue my degree furthur, though, because UMUC has given me the run around for every single thing I've tried to do.
Financial Aid has taken 5 months, and I still haven't finished. Even when they say I am, two weeks later there's a problem - and each of those problems has been their fault. Their advisors also barely read the emails and send responses that are completely useless, if they send one at all! Enrolling was a huge mistake.
After doing ample research before I decided to go to UMUC, it's only fair that I leave feedback for future students to use.
I am currently wrapping up my last semester here at UMUC. I will be graduating with a masters in Management Information Systems and Services.
First off, the school is a great value for in-state students. The cost per credit compares favorably to every other "real" school in the area. And UMUC is a real school. It is part of the state's university system and it has been since 1947. It is also regionally accredited. UMUC should never be lumped in with the for-profit colleges.
Before I enrolled I was worried about the quality of education, but I was delighted at how challenging the coursework was. I took mainly online courses, and most professors were very demanding. I found my experience at UMUC to be much more challenging than my undergrad experience at University of Maryland, College Park. Some classes were easier than others, and some professors were easier than others, but I think you'll find that anywhere you go.
The online "class room" is a program called WebTycho. It is a little outdated, but I was told by a professor that UMUC is looking to upgrade it in the near future.
I read a lot of negative reviews about student services. I can honestly say I never had a problem with student services. I used student aid and everything went fine.
Ultimately, I learned a lot of things that I'm already applying to my career. I'm very glad I pursued my masters degree at UMUC.
I am 5 weeks into my 8 week courses. So far, so good. They are very informative and interactive. I am disturbed by the reviews that state this "isn't a real university." It's part of the state university system of Maryland. How can you attend a school and not realize that it's a state university? My first college was CSUS, a ranked state university in California. I joined the military, so I needed an online option for school.
At CSUS there were far less assignments. There would be a weekly quiz, a midterm and final for most 100 level classes. UMUC has multiple assignments due every week along with a midterm and final. I like how the tests are unproctored, because now I don't have to arrange for a testing site every 4 weeks. The midterm for both of my classes contained essay questions. Without a good understanding of the material, you will not do well on the exams. You can't just flip around the text book to answer essay questions. UMUC uses college level text books and the professors grade fairly. I have submitted work that was below par and recieved a C! Student services are very slow, but they get things done eventually. I highly recommend this school.
The quality of courses here is very good. I have two degrees from highly rated brick & mortar schools (UC Berkeley and UNC-Chapel Hill) and the quality of instruction / workload is pretty comparable.
Where UMUC drops the ball is student services. Financial aid is a disaster. If you fall even the slightest bit outside the norm or have the slightest hiccup, your aid will fall into the bottomless pit, taking weeks to rectify.
I have a situation where my undergraduate aid overpaid, which I rectified by consolidating my loans. I now have to drive down to Adelphi every year to redemonstrate that the same problem has been handled. To top it off, I now have a hold on my account for an overdue bill, for Fall semester, and financial aid won't process awards for another month, so I can't make changes to my schedule. It's just a disaster.
Overall UMUC is a good school. It's definitely one where you will earn your degree instead of buy it like some of the for profit colleges. This is an accredited non profit state school. Some professors can be a bit demanding but you have to work for that grade. Recommend.
I had a great experience at UMUC,I completed my MBA with no major issues, I actually enjoyed it, word of advice if you are not a good time manager this school is not for you. They only area I believe they could improve is in the student services area "the are truly slow to respond".
Do not attend this school. I was given a B in a class because of a group project that I had no control over. My part of the group project was not even looked at nor graded. My final grade was an 88.625 in a class that I could have taught. ITEC610, Introduction to IT is the class.
I have 15+ years of IT experience. The professor said that we did not site sources that we did site, that we said things that we did not (it's all in writing) and I had A's on almost everything else. My goal was to get a 4.0 in Grad school and that goal is shot because of the professors subjectivity. We weren't even given a chance to fix it, now the professor is ignoring us. Go to a real school like GMU. I will be transfering shortly.