University of Phoenix Reviews
Student & Graduate Reviews (1,054)
I think UOP is okay. I've been a student with them for a long time. As a kid, there were the only adult alternative school I heard of and when I failed to take the SAT, they were the first to accept me. Collegiate programs are already exclusive settings. One really can not acquire too many occasions of "A Life Interrupted" or else...that's the door. I believe most rankings are really based on the initial experience one has with an organization or person(s). I've had counselors I've liked and then severely disliked, as well as professors. Now, I just figure that's life. I finally graduated with a degree after a long hard eight years and now I'm going to pursue a Master's from them. My advice for anyone looking to further their education with special circumstances would be to call around and ask questions from learning institutions you feel will best fit your needs. Be specific in what you are looking for or with what will benefit you the most. Ask specific questions such as, "What would be my overall study time for each week in regards to the program I want to enroll in or is it possible to have two full time jobs and still be successful in the program?" In some cases, the answer may be vague or unsatisfactory, so then I would suggest asking someone different and if still unsatisfied; applying to an institution that you feel meet your personal needs. College is expensive no matter where one applies. All schools hope to enroll students that will grant a favorable reflection, so be focused. Don't be hesitant to ask questions that may affect your ability to remain in good standing with any university and try to plan ahead if at all possible to avoid any additional fees or financial hardship. The programs with UOP normally starts off rather light and then progressively becomes challenging. I hope this helps :)
I received a great education and had wonderful teammates while attending. I would recommend UoP to a friend, but one must research first and to know what you would like to do before applying is important. Of course, improvements are necessary in order to compete with other Universities. I graduated in 2012.
My experience with UoP has been fairly good as it fit the need of working parent. My nights and weekends were filled with reading chapters and writing papers each week due to the compressed schedule. By keeping up with the assignments and reading the material, I maintained a 3.69 GPA. All but one credit was taken at an on-campus classroom rather than online. I did not find the online structure to provide what I needed as a student. I like the interaction and feel that part of what is being paid for is the lecture experience... I would NOT pay for this degree if it were entirely online. The classroom experience was a mixed bag but reflected my own personal experience. The students were working adults although I found the diversity a bit lacking. Not cultural or gender diversity but rather that most of my classmates were veterans and it would have been a better experience with groups with a greater variety of backgrounds. My college experience may be unique but I found some level of freedom to focus on the lecture and learning. I did not worry about grades but focused on the content and its application to my profession. I'm currently an IT Manager in a large organization and found that my director's comments suggested growth as a manager which I attribute in part to the UoP management courses and a lot of support from my senior corporate leadership. I would like to have seen a bit more edginess from the instructors.
Overall, my experience at UoP was exceptional. I went through all of the coursework with virtually the same cohort, which helped to develop a high level of camaraderie and teamwork. I was able to solely focus on my studies, knowing that that my schedule was being managed effectively by the front office staff. The instructors were current leaders in their respective fields and were passionate about what they were teaching. The only area in which I took issue with, was transferable credits. I arrived at UoP with an AA degree from a California community college, but still had to take all of the classes that someone entering with no credits had to. In other words, even though UoP accepted my transcripts, they really didn't amount to anything in regards to being a transfer student, or negate the need to take particular courses. This may have been a misunderstanding on my part. However, I did find value in all of the classes that I took. Although I didn't stick to a career in business, I have had a successful tenure in public education, and credit UoP for accelerating that career.
I do not recommend this school. I am currently a student and the financial advisors are the hardest to get a hold of. I have to call 4 times a day for about 3 days straight just to get a hold of anyone. My admin and academic advisors are wonderful, but they can't answer the questions I have because it's usually about financial aid since nothing ever gets explained fully. I received an email not to long ago stating that the school might retire the program I'm in, but I won't be allowed to change my program to something different without completely withdrawing and then I would have to start the enrollment process all over again. I have to take a leave of absence because I get all funds sent to me and I pay for each class individually, so now they are trying to say I owe for one class when I know I paid for it. They're accusing me of just pocketing the money. I faxed over bank statements to prove that I paid, so then they said I was still behind. It makes no sense and I am tired of dealing with the inconsistency. I am starting to look into transferring to a different school. This is not my first college and I know it shouldn't be this ridiculous to take classes.
I am very disappointed with University of Phoenix. Tuition and additional fees are so expensive compared to other online schools. The professors and the curriculum are fairly poor. One think I've noticed is that numerous people have complained about not graduating on their perspective commencement date because of failing their class. Classes cost over $3,000 each and the professor will find a way to make the student retake at least one class during their journey. I think its a scam and hope someone will look into this further. I mean what is a student to do if they have to retake class to receive their degree? The student will find a way to fork up the money to fulfill their dreams. I regret not choosing another school.
If you are veteran looking to go to this school. Don't. I took my first class in October of 2016 and it's now January 2017 and I still have not received my va payout for books. The university just sent me to collections because the tuition hasn't been paid. The va didn't receive the 22-1995 until Jan 19, 2017. The coarse ended in nov of 2016. In dec they asked if I was going to use my gi bill to pay for the coarse which I figured would have been obvious since that was made clear before I registered and was required by the college before I could enroll in the class. This experience has been a headache from start and is still not finished. I'm still dealing with a collection agency.
This is by far the worst school I have ever heard of, they signed me up and threw me to the wolves. I took one course and saw how bad it was and decided I did not want to peruse my degree with this school. They then proceeded to charge me for an additional 2 courses and send me to collections, stating that you had to take at least 3 classes in this school. None of this is discussed with the student and its basically extortion with a contract behind it. the professors also are a joke, they post a ridiculous question and ask that you respond and post 2x a day for 5 days a week. I would read materials and put stuff into my own words, and would get "0" on my posts because I did not cite the text, then other students would copy and paste the text of the book and get full credit, they promote plagiarism. Not only will I never think of this school as an actual institution, but as someone in HR, I would NEVER HIRE ANYONE WITH A UOP DEGREE. Don't waste your time or money on this Joke of a scam school. I refuse to pay this sham and I am looking into a class action lawsuit
Customer service was only good if it involved them getting your money. If you needed something for yourself, good luck. Little effort to obtain a degree if that is what you are looking for. The "discussions" you are forced to have with the other students can be very grueling. A lot of times people just write random things to get credit for it, and you have to find a way to respond to it. I did not have to put much effort into writing my papers and I would still receive 90-100%. If this same paper was turned into a real college like Ohio State it would receive a failing grade, so the bar is very low. There were no test, which was a plus. There were a few classes where you had to work in groups, and I would often find myself doing all of the work. It's easy to hide in an online environment. I would never recommend this school to anyone. At one point the military would not even allow students to attend this school and the education office still highly recommends you go elsewhere. They just want your money, so you basically just have to pay for a degree that a lot of organizations won't take seriously.
I went to a Brick and Mortar school. Did 2 years and did not go back. 15 years later I wanted to finish the degree but couldn't afford to take time off to go to school for 2 years. I chose UOP because it is the biggest on line university out there. They have been around for at least 10 years. And by now they should have their stuff figured out. So let me break down everything I have found out so far. Financial Aid - I declined their financial aid because the process looked painful and wasn't clear. I watch my balance and am paying for it every month. Support Counselors - They provided me with 3 councelors - administrations., financial and academic. The Admin has been great she calls every 2-3 wks to make sure I have no issues. In my first 5 classes, I had 6 different financial counselors. My academic advisor? Spoken with him 2x. My opinion- but I am here because I need it. The support system is bad. They aren't much help. You have to manage yourself. Classes - The classes are the best part of the school. It's easy to use. You have to put the work in. They say classes should take 15 hrs per week. They lie. It's more like 25 to 30 each week. Trust me it's hard work. But like any classes worth something - it's totally worth it. Instructors - I am committed to working hard and getting a good grade. I believe 80% of these instructors understand and are there to help you. The other 20% feel like it is there duty to make it harder than it needs to be. As the Counselors and they agree. Some of the Instructors are blow hards. Look it's a great school with a great name. It's worth coming here if you are committed to getting a good online education. But if you need more support, this place may not be for you. Think of your needs and then make the right choice. Good luck.