University of Phoenix Reviews

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University of Phoenix
954 Reviews
57%
Recommend This School
58%
Degree Improved Career
5 stars
(127)
4 stars
(88)
3 stars
(43)
2 stars
(74)
1 star
(72)
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Found a job before graduating
% career related to degree: 69%
Average reviewer salary: $45,225

University of Phoenix's Top-Rated Degree Programs

Program Average Rating Percent Employed Average Time to Hire Average Salary % Degree Helped Career
Business Average Rating
Percent Employed 86% Average Time to Hire --- Average Salary $50,455 % Degree Helped Career 63%
Psychology Average Rating
Percent Employed 82% Average Time to Hire --- Average Salary $28,571 % Degree Helped Career 68%
Healthcare Administration Average Rating
Percent Employed 82% Average Time to Hire --- Average Salary $30,000 % Degree Helped Career 53%

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Student Reviews

Seek a Better Way
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Degree: Health and Medical Administrative Services, Other
Graduation Year: 2011
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I graduated from this University in 2011 with a master’s degree in health administration. I decided to continue to pursuit my doctoral degree. I regret that I wasted my time and money enrolled in University of Phoenix. The instructors all have a diverse way of teaching. They do not have a structure for teaching or ethics. They make their own set of rules for each class. This was a confusing experience. The structure of the doctoral program requires you to solicit your own chair and committee member. You can only submit your dissertation work if you are in a current class. You are not allowed to submit if you have taken all of your required course work. Additional classes will be added at additional cost. Once you have secured your chair or committee member they are subject to bail out on you without warning and therefore you are left to do your search all over. They have various rules regarding the APA format and not all of the rules are the same from class to class. This was a very frustrating experience for me and I would not recommend this school to anyone. This is a for-profit organization and they are out for money. Your education and learning does not matter. I was 15 credits away before completing my DHA and I place on a six months hold because of plagiarism. My paper was cited as it should have been as instructed and because the percentage of the turn-it-in report was higher, than 10 percent the instructor cited me for plagiarism. The instructor stated that if I took the plagiarism course that he would give me half points for the paper. I did exactly what he said and because I dropped his class, he turned me in anyway. I was permitted to drop and was given a (W) for withdrawal for the class. However, the class ended about four weeks later and they decided to change my (W) to an (F) and place me on a scholastic suspension for six months. I decided to enroll in another university to complete my degree. The transfer caused me to loose credits as well as lengthen my time in school. I addressed all of my concerns to the Dean as well as the enrollment advisor but nothing happened except I was left with the short end of the stick. Avoid going to this school at all cost.

0 Comments
RN
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Degree: Nursing Education
Graduation Year: 2014
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I attended UOP but did not have to go through any of these issues. I enjoyed being a UOP because it provided me with a very flexible schedule. I received my Master's in Nursing Education and can say that my degree was recognized with a $10,000 increase in salary. Of course I am leaving my old job for this new opportunity. But it was all worth it. I paid my entire school from my pocket. No loans to pay back for that one. I chose not to take any loans and because of my previous undergraduate loans totally over $60,000. I paid as I went along by allowing myself two weeks between each class. This gave me up to eight weeks to pay for the 6 week class. By doing this I was able to graduate without any more debt. I rated Financial aid a 3 because I did not have to deal with them at all.

0 Comments
Bad student Financial Services
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2013
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The work is hard but if you make the effort and maintain a rhythm things will become much easier as you grasp the system used. The student financial services are awful, they ask for the loan for you, yet through the term they ask for more money. In fact, I am currently attending the school for my BA, yet I have been out for a month because the financial administration has me on hold and have been unable to go back, and made me write the same statement over and over. Unfortunately the school focus is money not students advancements.

0 Comments
UOP
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014
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If you're planning to attend UOP do it, but campus only. Their online program is not for everybody. I personally did not like it and you will get better knowledge in campus..face to face interaction is better!!

0 Comments
Finanacial error
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Degree: Liberal Arts and Sciences, General Studies and Humanities, Other
Graduation Year: 2014
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I decided to enroll in Phoenix University because of the new certification program that they have. I am very disappointed with the customer service that my financial advisor displayed. The advisors seem inexperienced, and unprofessional. There was an error on the school's part with my billing, and when I called to question it, my financial advisor gave me the wrong information and was very rude. The lack of customer service is very frustrating. The financial advisor called me a week later, and told me that I had a balance on my bill and that I had to pay it within a week or he would send my bill to collections and it will be on my credit report. I tried to negotiate a payment plan but he told me that I had to pay fifty percent of the bill upfront. I contacted his supervisor, who left me a message stating that there was nothing that he could do and that the information that the financial advisor provided me was correct. I would not recommend this school to anyone. The staffs are unprofessional and the school is a rip-off. Their only concern here is getting paid.

1 Comment
1
Mico - 8 days ago

I had the same experience last night with the financial advisor. She told me she would drop me from school if I didn't pay for a class and that she doesn't feel comfortable giving me my refund. I'm going to report her.

DON'T ATTEND UNIVERSITY OF PHOENIX
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Degree: Criminal Justice/Police Science
Graduation Year: 2013
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I'm currently attending UOP to complete my bachelors degree, I graduated last year with an associates degree in CJ. The program is OK I must admit that but first off, I've put in countless applications since graduating and not one employer have called me back. I'm wondering if the degree's are seriously being honored. Secondly, I've been given numerous excuses concerning my grant funds over the last few months. I was suppose to receive over two thousand dollars back for grants, but for some odd reason that number has went down to three hundred. I've completed 2 classes since waiting on my grant funds and they have applied those classes to what I owe them and took the money out of my grant. I wouldn't recommend this school to anyone!!!!!!!!!!!!!!!!!!!

1 Comment
0
Chad Watson - 5 days ago

Hi there !

First, I am very sorry that you are having such a difficult time in acquiring a job. It is very difficult these days to get an enjoyable and fulfilling career, that is for sure!

I'm not here to defend or attack UoP, but I would suggest that you follow up with the employers to ask them for feedback on your resume. Many applicants are rejected for what could be any number of reasons, ranging from the appearance of the resume to selection of a candidate they had in mind all along, but had to advertise the job in order to satisfy requirements implemented by HR. It could very well be your degree, but it could very well be that it's something else completely different.

What you could do is ask for feedback with the following questions:

1. Is there anything that I could have highlighted more on my resume to get noticed?;

2. What traits did your selected candidate have? ;

3. Is there anything that you can comment regarding my educational background?

4. What skills were you looking for specifically?

5. If the candidate you selected had not applied, would I have been a contender? If not, what would have made me a contender?

Very specific follow up feedback would be enormously helpful to you, and to the employer as well. If they refuse to give feedback, you might not wanted to work them anyhow, as they might not have a clear picture of what they actually wanted, which would be a nightmare for you.

Hope that helps, and good luck in your continued job search.

Chad Watson

MSIOP

Never again
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Degree: Criminal Justice/Safety Studies
Graduation Year: 2008
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I was warned before starting this school but I choose to find out for myself. Big Mistake or Huge Mistake. I was told to take certain courses and when I became ill I did not go to class so they was suppose to drop the classes for me but instead they kept me enrolled in the classes and then wanted to know why I did not pay for the classes. This is a joke school. I now have 985 dollars I have to pay back for something I did not use. This should be called The University of Theft.

1 Comment
0
Kimberly - 14 days ago

I also became ill and had to drop a class. However, I was told I had to SIGN a drop credit form, which I did, and I did NOT have to pay for that class. Make sure you keep in touch with your advisor and you won't have that problem. Sounds like a lack of due diligence to me.

UOP Online Business Degree
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2012
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I transferred into UOP Online with over 100 credits (not all transferred to my new program) and a 4.0 and ended up completing a business degree there. Although skeptical at first, I found that the online platform was a very good fit for my learning style. The UOP style is different from the traditional academic approach in that it focuses less on academic theory and more on application in the work environment. For example, many assignments encourage students to use examples from their current or previous job, and participation requirements in the 300+-level courses often turn into discussions of what students are experiencing at work and how it compares to the theories they are encountering in class. The facilitator (UOP instructors are not called teachers) does not choose sides, so everyone can argue their case, but the good ones throw in their own professional experience, which is often substantial. I enjoyed having a facilitator with years of work experience to relate to the topics. It is also a self-taught model rather than the old-school approach of sitting in the audience listening to a professor. I enjoy reading and writing, so I was very happy with the experience, that is, after I got over the frustrations with the learning team requirements. However, even though it is a challenge to work with others who procrastinate and turn in sub-par work, I found it to be a perfect example of how it works in the real world. I told myself, "Thou shalt suck it up and move forward." As far as the campus staff, there are the very dedicated and the very unconcerned finance and academic advisors, and not much in between. The University has a number of scholarships, grants, credits, discounts, and other options to offer financial assistance and mitigate the impact of needing to drop a class for personal reasons. However, not all advisors pass this information along to students, so it is one area that needs improvement. The business programs are challenging if you put in the effort. You will find a lot of low-quality students in the 100 and 200-level courses because these are the easy ones, no matter where you go to school. By the time you reach your core classes, the flock of uncommitted students will have dropped out. Most students can trot right along through a management, business systems, or ethics course, but struggle with math, statistics, finance, and accounting. It may be because these particular subjects generally have right and wrong answers where most other subjects are a matter of finding a reputable source to support an opinion. What to expect: I can only vouch for the school of business. I found the course material sufficient, the library excellent, and the assignments relevant to the real world. That is more than I can say for the traditional formula used by most other schools. If you are diligent and make learning your priority, you can thrive in this environment. They will not teach you at this school. The UOP provides a structured environment, framework for your chosen program area, and materials, but the bulk of the learning is on the learner. This is not a negative; it is just college. In my opinion, it's a very modern approach and the one that most closely matches the business environment. The workload: First, there is a traditional syllabus and the requirement to use APA formatting on all papers and include proper citations. Plagiarism violations are strictly monitored and punished by academic withdrawn from the class and an F grade. Most standard 5-week courses in the bachelor's program have 3-4 individual papers, 3-4 team assignments, and 1 cumulative test. Some have quizzes or other small assignments as well. The participation requirements vary, but 6-8 posts around 200 words each per week is normal, and the length and level of difficulty varies with each course and by facilitator. The workload is sufficient to gain exposure to the most critical topics, but, as with any other school, the learner can choose to do bare minimum reading and research, or put in maximum effort. For the record, "trying it" must include more than the first 2 classes. The first course is almost worthless, so be prepared for that. It's there because a lot of people realize in that class that online learning just isn't for them, or they're not really committed to college, and they shouldn't waste their money. A word of caution before you choose to go to any school online: If you do not like to write, you will have trouble. If you cannot spell or use correct grammar and punctuation, the whole class will see it. Additionally, reading an electronic textbook may be more trying on your eyes and mind than reading paper text. Lastly, based on my experience and that of others I know, it is more difficult to go to school online than it is to complete the same course in a traditional classroom. Online is simply a convenient location. Overall Opinion: The UOP produces the same average quality of graduates as other schools. Some are superstars, some mediocre, and others just barely made it through. Some employers do care about the brand of a school, but I personally did not have trouble finding a job in the area I wanted. I received more interviews after getting my degree than prior to receiving it, and from better companies. My current and former employer were both happy with my education (my last boss was also a UOP grad). I also noticed that hundreds of employers, the military, and the VA are perfectly willing to pay for their employees to attend the UOP, so I cannot believe that "everyone knows the degree is worthless." I believe that attitude is tradition butting heads with something new that threatens the status quo. On another note, the UOP has brought in new deans to help strengthen the curriculum in each school, so I believe the experience will keep getting better and better. If anything will sink the boat it will be a failure to address the concerns so many have had with their advisors, and where I am seeing most of the negative reviews. This has to do with the administration rather than the quality of the education.

2 Comments
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Mobile-original-poster
Elle - 16 days ago

I previously submitted a review but had an experience this week that compels me to add a different side to it. I was a member of a panel interview for a new position with my company and came across a UOP grad who was also an enrollment counselor at the University, and looking switch careers to use his new degree. Naturally, I was interested in seeing how one of my fellow alumni would do. He was well-spoken, professional, and intelligent, but that is not what caught my interest. When asked one of our standard interview questions, he answered with a story about a student he had enrolled who called him in desperation. He said, "You know, when that call began, I never imagined I would be on the phone for 2 and a half hours explaining to the student how to use a computer, send an email, etc." It was not his job and then there was the temptation to feel sorry for the student and tell her she shouldn't bother, it would just be too hard for her to go to school. "But", he said, "she was so excited every time we conquered one problem, we just had to keep going. And, I couldn't bring myself to discourage her because I have seen that the ones who start like this are sometimes the best students you will ever have, because they absolutely WILL NOT GIVE UP. If they make it to graduation at all, it is because they were so completely committed. I regret I will probably not be there to see if she's one of those."

It is true that the UOP will admit people who don't have the best prospects, did not have a great beginning in life, don't know how to use a computer, and took a few extra years, or even a few decades, to get to college. It is false that the school has low standards, is not accredited, or that the coursework is so easy they just hand you a degree after you've paid them off. A person who has counted the cost and believes that everyone has the right to earn an education, that hard work does pay off, and that seemingly insurmountable obstacles can be overcome, must then only decide which path to take. Once you have fought, scratched, and clawed your way to graduation in the program of your choice, you can have no regrets and should feel no shame in saying "I am a Phoenix."

-1
Kristine - 15 days ago

I'm glad I read your review. I was just accepted to UOP 2 days ago, and I am ultimately going for my Bachelor's in Accounting. I've seen a lot of negative reviews that made me think I had made a mistake, but by reading your review I realized that it depends on the individual's experience and every college you go to is going to have negative and positive reviews. So, I don't regret my decision and will continue on with my education at UOP.

Great Experience thus far
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Degree: Psychology, General
Graduation Year: 2015
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I have been here almost three years working on my Bach. Degree.. I have an Assos. Degree as well. I LOVE IT. Yes, the classes are tough, and require a lot of time to study, but that's any school! It should be hard! I have had some instructors that were not hte greatest. but MOST of them have been great and answered any questions and great on feedback. When i needed a week or two off between classes, that was ok. I got married and took two months off for that time, no problem. So these reviews i see about all this crap, is bull! Prob just people who can't handle an online school and not having someone hold their hand. I work, and have step kids that i care for and stay very busy.. So.. I would suggest this school

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DO NOT GO HERE AT ALL!!!! YOU HAVE BEEN WARNED.
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014
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I hate it here they never know what they are talking about and the instructors are a waste of time. The financial department is horrible and I think they are pocketing the money for themselves. I was told one amount I would receive and now it is a whole 400 short of what it is that I was actually supposed to get. All they care about is money and at the end of my semester I am switching to a different school where the instructors will actually help you. They fool you by helping out a lot during the AA program, but once you get to Bachelors. They leave you there to dry they got the money they wanted so they do not care.DO NOT GO HERE I WASTED TWO YEAR OF MY LIFE BEING LOYAL TO THEM FOR NOTHING

1 Comment
0
Kimberly - 14 days ago

I hear a lot of people complaining about the finance department, but let me tell you my story. I was near completion of my bachelor's when I realized my Pell had run out and all my loan money had been received. I was $600 short, and had to pay out-of-pocket. My finance advisor approved me to begin my last course even though I hadn't paid for the previous one. Once I finished, I was told they would not issue my diploma or transcripts until I paid for that class. I was very upset and called the school constantly. Finally, three weeks after I finished my bachelor's, UoP issued a discount on my invoice totaling the $600 I owed them. My account balance was $0 and they mailed my degree and transcripts. My advice for other frustrated students is instead of complaining or taking the first answer you are given, be polite and persistent. It will pay off.

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