University of Phoenix Reviews
Student & Graduate Reviews (1,149)
I've been attending UOP for almost two years now and let me tell you that at first it was a great experience but recently it has become a nightmare. It has become almost impossible to get a hold of my financial or academic counselor, I had left them VMs and sent them several e-mails for the past month and up to date I have not received a response from any of them.. GRRR, frustrating!! To be honest I was thinking about switching to Sac State but guess what? none of the units that I have completed - about 39 - are transferrable, so I'm stuck at UOP.I wished that I had looked into community college or other private schools before enrolling at UOP.
After reading all of the reviews on here (positive and negative), I am quite shocked. I have attained my BA in Health care Administration and my RN and now I am completing my double masters in Health care Admin/RN and I cannot tell you how much I love this school! I don't know if my school is a rare and unique situation, but I have not ONCE attended an ONLINE class. All of my classes so far have been in-classroom courses. And honestly, I don't think I would be able to attend an online class simply because I am more of a hands-on person when it comes to learning. In the past, I have attended a local community college and a UC level college and never did I receive the type of learning experience that I did at UofP. And through all of this I was still working full-time. I attend one class a week, my learning team meets once a week and I am still able to have work/life balance. When I attended the community college and the UC, along with learning my struggles included standing in long lines to sign up for my required classes before its full, pay for books, pay for parking, stand in long lines for hours to pay tuition, waiting for students to drop classes once they start so I don't have to sit on the floor of an overcrowded classroom, and trying to communicate with recent high school graduates who just entered college for the first time and trying to take them seriously is something I DO NOT want to do ever again. And with my degree, I could be paying a lot more at a community college or UC for all the lab tools and supplies I need for my degree curriculum. This learning environment is awesome for the working student and the real world learning experience they talk about is priceless. I have been working as an Executive Assistant for over 13 years, so I am quite familiar with working within a "team environment". But I did notice some classmates who have not had that type of working environment before, struggling with the "Learning Team" aspect. The "Learning Team" structure UofP uses is priceless. No other college would have ever given me that type of valuable experience that is REQUIRED for any professional in any work industry. Perhaps UofP is not everyone's cup of tea, but for me it worked perfectly. This school is a nationally accredited institution and not once have I had any employer balk or dismiss my BA.And my current employer is actually helping me pay for the Masters program I am currently finishing. I will agree with some who mentioned the recruiters being trained sales reps. I personally did not have this problem, but some of my classmates did. Many were not told that a computer/internet access is mandatory to attend this school and many students had to drop out. I was never left alone at this school, whether it was my instructors, my counselor or my peers, someone was always there to answer questions and give me the encouragement to keep going! I even had an issue with an instructor who kept losing all of my assignments and giving me a "0". Since the majority of UofP communication is mainly based within their online learning student portal, it was easy to trace how, when and where I turned in my assignments. And contacting my counselor to handle it was very easy. It was immediately dealt with and my grade was changed within a week. I would highly suggest this school to anyone who is a full time working professional who would like to further their education. I could see many reasons why a recent high school grad would not fair well at UofP.
I just completed 2 courses with UoP. I received an "A" in one class and an "A-" in the other. I currently have around 40 credits from another school, toward my assiociate degree. My experience with UoP was terrible. My first week, my advisor forgot to tell me there was a policies section in addition to the syllabus for the courses. It just so happens that the participation procedure is contained within that policy section in which I was not informed of. Participation grade for week 1, a big fat zero. Keep in mind, my final grade was a "A-". If point loss for the schools stupidity was not enough, try talking to an advisor or staff member. Every time I call, I leave a message and do not get a reply. Every time I send and email, I do not get a reply. Every time I tell the school my schedule ,I get a call later when I am sleeping, no matter how many times I explain my schedule. Finally, now the classes are over and PAID for, I still get a bill for a $130.00 for ebooks that were included in the first semester free, if I passed the classes. Because this bill hangs on my account, I cannot obtain my transcripts. I just wanna know when its over with UoP. My view with UoP is that they only care about money ($1000+ per class). Take your hard earned cash to a real college and pay less for a real teacher!!!!
I am currently finishing my AA in Healthcare Administration through Axia. I do get Fed Assist and I am using UOP online as a way for me, a working mother of two, to finally follow my dream of going to college and furthering my education. I did take several college courses many years ago at a traditional school on campus. I would compare my experience now to my experience then night and day with the accolades going to UOP!
I just finished my 2nd year with Axia and now going stepping it up to UOP for my BA. I have had nothing but a SUPER experience. From enrollment to professors to finance...I would recommend this school to anyone who shows the desire to get it done. It's not easy and the folks that I see sharing their poor experience don't seem to have it together but rather use it as an excuse as to why they dropped out. Everything is cookie-cutter dot-to-dot. There is no way not to get it done, including financial aid. What they share and what I've experienced are absolutely opposite. Financial Aid is initiated through federal sites like FASFA and grant websites then pushed to the school of your choosing. All UOP does is follow up with a loan institution if needed. Why would they mess this up?? It’s money for them, a business. I really don’t get the folks who chat poorly and give bad recommendations unless they couldn’t cut it.
I am now changing courses after 10+ years in high tech sales and marketing for fortune 100 and 500 companies (US) to the healthcare industry. I have talked with a recruiter for a software company who had a bias opinion toward UOP - His exact words where, "I once met a potential candidate who listed MBA completions on their resume and they did not know how to read". There is NO WAY this was true. The grilling and level of information and assignments you have to complete is pretty heavy...to get to an MBA without knowing how to read is impossible.
My professors critique my papers on everything. And there is so much work, to get someone to do it for you would be nothing short of paying a fortune! My experience has been great. UOP is a professional school with an excellent program.
Granted their current marketing "I am a Phoenix" is pretty embarrassing but it will soon go away, I hope...It is a solid education and later if you want to take the GMAT and go somewhere else for an MBA to diversify your learning experience, (I'll be going to ASU on line for my MHA), and then your bases are covered. A potential employer would have to think twice before putting down an online course at two institutions. I'm enjoying my experience but be ready to work hard for your education if you go to AXIA or UOP.
I completed my degree in April, 2009 and I am very satisfied with the result, I feel confident of what I learned and that the cost for my BS is worth it, of course is expensive but UoP is very convenient for working adults who want to acquire an education. The price could seem high but it saves time; do your math, add all extra fees that other institutions charge and you will see that there is not much of difference. Books are very expensive, with UoP you have access to all books for about US$75.00, you decide if you want to save your books in your computer, and print the material you need. Therefore UoP system saves you money.
My biggest complaint while attending UoP was the learning teams, given the case that this represents 30% of your grade; and that sometimes there are some people who just don’t want to participate. Well, I decided to take the best of this experience. I was clear with my teammates with the fact that whoever did not participate his or her name would not appear on the cover, therefore those students did not get credit for the project, as simple as that, you do it once, and the following week, everyone participated.
This school might have its problems just like any other traditional school and other online institutions, but is a very good school. I believe most of people who have complained about this university had a different idea of online education, and they never thought that online programs could be as demanding as UoP programs are. In regard to instructors, you will find good and bad even in the best universities of the country. All the instructors I had were excellent, except for a couple; I was always able to communicate with them over the phone, via email; and through my personal folder.
Same goes for counselors and/or administrative personnel with whom you need to work during your life as a student; you will find good and bad. I had my same academic advisor for all of my classes; she was always able for me and responded my phone or email messages as soon as she could, when I did not have an answer from her, I was able to speak with another person. My financial advisor only changed twice in a four year period. I always received accurate information in regard to my financial situation; my advisors always contacted me before a new class was about to start to make sure I was clear to start my classes.
Speaking on my behalf, UoP is a very good school, where I worked hard, I learned a lot of real world situations; and I was not a straight A student; meaning that classes were not as easy as others have commented.
UoP online line is demanding, but what college isn't. I've taken classes at traditionally campus based colleges and I prefer the online enviroment. For one I don't have to listen to a Professor rant about personal matters that have nothing to do with the course. UoP is not for LAZY people. Campus classes at a University are easier, but they don't challenge you. I've written 15 page papers the night before they're due and recieved A's and B's on them because all traditional univerities care about is format and not content. UoP drives me to learn the material. You cannot fake it and you have to put the work in. I've been attending Uop online campus for 8 months now. Yes you have to answer 2 DQ and participate 4 times a week with 2 postings to the DQ each of those days. And Individual/team Assignments are Usually due on Friday, Sunday and Monday. But the workload is managable. The team assignments are demanding because its hard to make adults do their part. But I've had sympathetic professors, that see and grade accordingly when that happens.
UoP is expensive, but when your going to a trraditional univerity you pay for other fees such as parking and library/printing fees. Also the books are rediculously priced. At on campus course class I paid $220 for an Anatomy Book that we opened literaly 5 times the whole course. At UoP you only pay $85 for the ebook. And they have the streetwise research engine to assist you with all of your research papers. So do the work! College is not meant to be easy! For the price it is about right at a Ivy League school you pay about 40 grand, Mediocre College 20 grand, community college 10 grand, and the UoP about 8-14 grand depending on how many credits you take per year. So far I've take 24 credit here and spent $8,600. 3/4 of the tuition is covered by financial aid and the rest is by federal student loans. So it works out for me and it well worth it. I'm at home with my one year old instead of in a classroom every other day after work. Everyone UoP enhances your time management skills and isn't meant to hold your hand!
I would not recommend this school to someo0ne like me, who is a mother. I feel the school was after the money more than trying to help me with my education. I always heard from my admissions counselor, but never my financial aid counselor who alwyas wanted to only talk to me about what I have to pay to them. July, 2009, the school raised their tuition for education to $9,400. I was told I would have to take out loans every 8 months for my classes.
I think that online schools are very tricky and only want your money and to keep you in more debt then you need to be in. People should check throughly because once you are trapped, it is hard to get away. And this school uses its first class as an introductory class where it is not a transfer credit. Be careful.
I've been attending UofP for just under a year to complete my Bach. in Psychology. I have few complaints other than instructors carelessly overlooking an assignment and giving me a zero. I'm not too concerned because it's easy to prove that I turned it in and by the deadline to get the points corrected. I'm not sure about the accredidation issues that some people have mentioned because I am still attending but I have a friend who is a recent grad with a M.A. who has no issues with her degree. I did check for accredidation before i began but I don't know all the details about it so I was satisfied to know that UofP is accredited. I do have a question for the recent grads with A.A. or bachelor's degrees who chose to pursue their graduate studies else where at a "traditional" college/university. Did you have any issues after completing your AA with UofP and then moving on to a traditional college to complete the Bach? For those of you who graduated with a Bach from UofP.. Did you have any issues with pursing grad work with a traditional college? I'm nearing the completion of my AA and considering moving on to a traditional campus to complete my degree (UofP is PRICEY) and i want to get the right experience. UofP also doesn't prep students for a field of Psychology outside of Business application. Any insight for my questions is greatly appreciated.
Okay, I first want to say that I love this school! For those of you b******* about assignment due every other day and reading 5 chapters a week, why dont you go to a real college, not just a tech school. And see what it is all about! 4-7 classes a week, assignments due in all of them, and 5-10 chapters A DAY! From what I am reading on here, alot of you are lazy. College is a lot of work. Not an assignment due once a week. I had more than one assignment due every week in high school! I dont know if some of you are looking for the quick way out or something, but college is not a quick way out. IT IS A LOT OF WORK!!! Get over it! I do recommend this school, especially to young single mothers like myself!
Phoenix has been a great learning experience. I have finished my first year of my Master's degree. The instructors for the most part are fantastic. I have found most of them helpful and professional. The administration staff in financial aid and for counselors are terrible. They offer no aid and career counseling is poor. my current counselor doesn't even know what my major is! The financial aid office is for the most part non-existent. My kids got aid for college yet Phoenix denied me again for the 3rd year! I have heard that the business Master's at Phoenix has many problems with facilitators-not so in the health side. All have been good to fantastic. I have also earned my certificate in marketing at UMUC and I think that Phoenix is a better learning environment.